SUMMARY

• Over 6+ years of Industry experience as a Business Analyst in Telecom, Banking and Finance Industry, with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design.
• Development Methodology, Agile Framework and Object - Oriented Analysis (OOA).
• Experience with an emphasis on Business and Quality Analysis. Worked closely with various project stakeholders, SMEs, and staff to understand and document business requirements, functional requirements, and design specification for new applications along with enhancements to existing applications. Researched, created, reviewed, and revised requirement documents and use cases. Rendered support to Project Manager throughout the project life cycle including, creation of user stories, collection and documentation of use cases, preparation of related process document and testing.
• Directly managed multiple projects involving multiple team sizes. One of the key projects using Waterfall and Agile development methodology handling highly sensitive data.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
• Experienced as a Business Analyst in using the iterative software development life cycle principles of Rational Unified Process to manage, develop and test distributed client/server, Internet, and intranet applications on heterogeneous environments.
• Experience helping business benchmark best practices.
• In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
• Utilized corporation developed Agile SDLC methodology. Used JIRA, Microsoft team foundation server for Agile Management and Microsoft Office software to perform required job functions.
• Analyzed the test results from QA teams using Performance Studio Analysis to create various scenarios.
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Experience in Agile and Scrum Methodologies and related terminology such as Daily Scrum, Product Backlog, Release Burn down, Scrum Master, Sprint Planning Meeting, Task board, To-do, and Work in Process Charts.
• Expertise in understanding and supporting the client with Project Planning, Project Definition, Requirements Definition, Analysis, Design, Testing, System documentation and user training.
• Extensive experience in developing Use Cases, creating Screen Mock-ups, conducting Gap Analysis and Impact Analysis, Cost Benefit Analysis.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project.
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a project follow the Business Requirements.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Experience in designing and developing Test Plans and Test Scripts.
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

TECHNICAL SKILLS

Languages: C++

Database: Oracle, MySQL, Microsoft SQL server, DB2

SDLC Methodology: Waterfall, Agile Methodology and Scrum.

Management Tools: MS Project, Microsoft Outlook, Lotus Notes, MS Visio, MS Office, Excel Pivot Tables, Macros

PROFESSIONAL EXPERIENCE

Confidential, TX

Business Analyst

Responsibilities:

• Analyzed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Part of team conducting logical data analysis and data modeling JAD sessions, communicated data-related standards.
• Perform AML investigations and compliance reviews (on-boarding and maintenance) in conjunction with countries/regions, particularly in relation to high-risk customers
• Worked on the application legal entity on boarding for AML KYC workflow.
• Document review findings, ensure awareness of conclusions and prepare a report of findings for Compliance and Business management
• Performed in-depth GAP Analysis on the requirements, identified the gaps using outcome analysis and proxy benchmarking, and documented the GAP Analysis report.
• Wrote Test Cases and performed User Acceptance Testing, documented the defects in detail using the Defect Tracking Tools.
• Experience in Agile and Scrum Methodologies and related terminology such as Daily Scrum, Product Backlog, Scrum Master, Sprint Planning Meeting, Task board, To-do, and Work in Process Charts.
• Performed database validation in the Mainframe to ensure the data entered through the front end reached the database.
• Organized various UAT sessions and made presentations to the users on the project and the changes implemented.
• Reviewed several test plans and test scenarios with the QC team for each project worked on.
• Documented all the requirements in a structuredBRDformat that included multi-level functional views broken down by functionalities.

Confidential

Business Analyst

Responsibilities:

• Responsible for configuration setup to Integration In-House cash Management with Procure to Pay, Payroll, general ledger &Transaction Management.
• Manage the development and implementation of an online business web portal. The portal will function as a one-stop collaboration portal for all the external distributors.
• Adept at creating and transforming business requirements into functional requirements and designing business models employing UML diagrams using MS Visio.
• Interacted with Cash Management Division and Compliance Office to review the AML (Anti Money Laundering) requirements and provide Positive Pay service to reduce check fraud
• Involved and responsible for sequential phases of ASAP methodology like business blue printing, gap analysis, prototype, design, configuration for In-house Cash Management and Cash Management Modules.
• Offered excellent Cash Management Services including Account Reconcilement Services, Automated Clearing House, Balance Reporting Services, Cash Concentration Services and Sweep Accounts to large business customers.
• Current state assessment to determine business need analysis, fit /gap, reconfiguration, and redesign of application settings.
• Assigned tasks among development team, monitored, and tracked, progress of project following Agile methodology.
• Responsible for gathering new business requirements, on-going configuration updates and end-user testing.
• Managing UAT testing and test scripting, criteria, and execution through hands-on as an end user and directly with end users.
• Created and documented Business Requirement Documents (BRDs), business rules & data mapping documents, workflows, wireframes, and mock-ups per project need.
• Interaction with clients to understand a broad range of reporting requirements and validating it with the regulatory requirements for reporting.