SUMMARY

• 8 years of experience as a Business Analyst and a certified Scrum Master with proven capability of working in different Software development lifecycle (SDLC) methodologies like Waterfall and Agile (SAFE, Scrum) with depth understanding in various domains such as Finance and Banking. Incredible work ethics coupled with excellent communication, written and interpersonal skills describing a committed team player, stepping up to lead the team.
• 8+ years’ experience BA in all phases of Software Development Life Cycle (SDLC) in agile,waterfall, hybrid methodology.
• Proficiency in Business Requirement gathering and in conducting retrospective and problem - solving workshops and delivering high business value. With a keen awareness of developers and end-users needs and able to deal with user groups at all levels efficiently.
• Proficient in using tools like MS Visio,Lucid Chart for creating UML diagrams like Use Cases, Sequence Diagram, Activity Diagrams and BPMN for process diagrams.
• Good experience in application design (Mockup screens, Wireframes, and Prototypes using)
• Worked with SOA architecture and Micro-Service architecture and implemented successfully in projects.
• Knowledge of SQL and SQL scripts.
• Good understanding in Data Warehousing concepts - OLAP, OLTP, ETL
• Good knowledge of testing methodologies like User Acceptance Testing (UAT), Smoke, Unit, Regression, Integration, Functional testing and Bug tracking system& process and database testing using SQL.
• Good experience in Relational Database Management System including performing complex SQL queries formapping of various system applications.
• Mastery in the use of Agile project management tools such as JIRA/ RALLY/AZURE DEVOPS to document and visualize stories, tasks, and measure performance through burn down charts/velocity charts and other KPIs.
• Experienced in facilitating Scrum ceremonies like Backlog Grooming Session, Confidential Planning Meeting, Confidential Review Meeting, Confidential Retrospective Meeting, and Daily Stand Up.
• Assisted Product Owner in refining product backlog, writing Technical User Stories using INVEST criteria andprioritizing user stories using MoSCoW techniques.
• Assisted my team in breaking down spill-over user stories using SPIDR technique.
• Involved in Program Increment Day (PI), involved in the team breakout sessions during the PI and assisted my Release Train Engineer (RTEs) for the feature readiness, logistic readiness,and team readiness.
• Participated in weekly Scrum of Scrum (SOS) meetings facilitated by RTE and resolved dependency issues.
• Assisted in calculating Velocity and Capacity for teams based on the previous sprints and monitored burndown chart and other KPIs for team’s performance.
• Comprehensive knowledge of web services related concepts such as XML, JSON, WSDL, HTML, AJAX, SOA, API, SOAP and RESTful Web Services while working with developers and Code Technology Services (CTS) teams
• Helped the team in understanding the agile concepts and the agile practices to improve the team’s delivery.
• Collaborated with off-shore team and on-shore team and maintained project plans and schedules
• Worked with SOA architecture and Micro-Service architecture and implemented successfully in projects
• Participated in Scrum of Scrum (SOS) with RTE and other SMs to update the team progress and discuss about the dependencies
• Sound knowledge in performing Extract Transform Load (ETL) process to migrate data from OLTP Database to OLAP Data warehouse and Data Marts, which involved Data Mapping based on the Transformation Rules
• Collaborated with off-shore team and on-shore team and maintained project plans and schedules.
• Sound knowledge in performing Extract Transform Load (ETL) process to migrate data from OLTP Database to OLAP Data warehouse and Data Marts, which involved Data Mapping based on the Transformation Rules.
• Extensive knowledge and understanding in Fannie Mae and Freddie Mac, TRID regulations, AML laws, OFAC, BSA, FINCEN, PCI-DSS, and HMDA regulations.

TECHNICAL SKILLS

Methodology: Agile (SAFe, Scrum,), Waterfall, Hybrid

Project management tools: JIRA, Azure DevOps, Rally

BI Tools: Tableau, Power BI, Crystal Report, XSL-FO, MS Visual Studio

Modeling Tools: MS Visio, Lucid Chart

ETL Tools: SSIS, Informatica Power Center

Documentation Tools: SharePoint, Swagger, Confluence

Web Technologies: XML, JSON, HTML, SOAP, RESTful

Testing tools: HP ALM, Soap UI, Postman, Selenium

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, California

Business System Analyst

Responsibilities:

• Worked to promote transparency across teams and stakeholders by preparing Project Documentation like Business Requirement Document (BRD), System Requirement Specification (SRS), Release Notes, minutes of meetings (MOM) utilizing MS office.
• Gathered Business Requirements by using techniques such as JRP, one on one interview, Questionnaire and Ad-hoc meetings withBusiness Users, Stakeholders, and Subject Matter Experts (SMEs).
• Prepared necessary business use cases after analyzing the gathered requirements, and created UML diagrams including process models, use case diagrams, activity diagrams, and sequence diagrams
• Created Mock-Ups and UML diagrams such as Activity flow diagrams, Orchestration flow diagrams and data flow diagrams before each Confidential for smooth development and testing.
• Lead JRP sessions with my SME’s, Architecture lead and successfully lead the session and got the requirements.
• Experienced in working and conducting backlog grooming session with Product Owner to break down the features and assisted in developing user stories and Acceptance Criteria whilemaking sure that user stories are following INVEST criteria and acceptance criteria is written in Gherkin format.
• Actively involved and cooperated in the Pre- PI sessions with the Scrum Team to identify the PI Objectives and Planning to map the dependency to deliver the project milestones before each P.I
• Performed various analysis such as Gap Analysis, Impact Analysis, Interface Analysis and Root Cause Analysis to validate the feasibility of Decision and helped the development team to understand the AS-IS and TO-BE business workflow to provide quality MVP’s.
• Solid understanding of the existing SOAP and REST web services, REST APIs and request and API functions, Client-Side Validation, Server-Side Validation and Database Validation for various functionalities of the system.
• Actively worked and documented in Data Mapping for various schemas like Snowflake Schema and Data Migration from OLTP to OLAPdatabase.
• Arranged Triagecalls to work on defectsand prioritize the defects with their mitigation plans with the team.
• Designed Test Plans and Test Cases for User Acceptance testing(UAT) with the help of QA teams.
• Proficiency in writing complex SQL queries to extract and validate the data from the Eligible Members database.
• Working extensively with the QA team to write and execute Test Plans, Test Scenarios, and Test Cases.
• Conducted User Acceptance Testing (UAT) inSprint Review and documented the bugs and updated the Requirements Traceability Matrix (RTM).
• Tracking project dependencies outside of the project team’s control and escalating issues as necessary.
• Facilitating cross-group and cross-functional communications for issues resolution and updates.
• Delivered Minimal Viable Product (MVP) as per the deadlines and pushed into Product backlog Increments (PBI’s) got appreciation with senior management on timely delivered sprints.
• Conducted User Acceptance Testing (UAT) in Confidential Review to confirm user stories are moved into Incremental Backlog.
• Azure DevOps monitoredKPIs to assess the team's performance every Confidential .
• Attended the Triage calls to identify the defects to effectively log them and prioritize as per requirement.
• Actively work with and help the scrum team to make sure that TILA, OFAC, RESPA, FINCEN,HUD regulations,, and HMDA regulations are implemented in loan application and the development
• Actively work with Residential Underwriter, Mortgage Loan Servicer, Credit Analyst, and Compliance Professionals to determine the Business rules concerning HUD Changes for FHA loans.
• Involved in disaster recovery every quarter before we deploy to live environment.

Environment: SAFE- (HTML/CSS, JavaScript, Java, Oracle), MS Visual Studio, MS Project, MS Visio, Office Suite, Azure DevOps, SharePoint, Tableau, Web Services, API, Microservices, AJAX, SOAP UI, RESTful Services.

Confidential, Charlotte, North Carolina

Business Analyst

Responsibilities:

• Worked with the Product Owner closely and was a part of Architectural Runway in understanding the technical implementations of project features, breaking features into user stories, participating in scrum of scrum to map dependency.
• Strong experience with Integration of all departments to create Master data management.
• Prepared necessary business use cases after analyzing the gathered requirements, and created UML diagrams including process models, use case diagrams, activity diagrams, and sequence diagrams
• Created Mock-Ups and UML diagrams such as Activity flow diagrams, Orchestration flow diagrams and data flow diagrams before each Confidential for smooth development and testing.
• Solid understanding of the existing SOAP and REST web services, REST APIs and request and response web methods, Client-Side Validation, Server-Side Validation and Database Validation for various functionalities of the system.
• Actively worked and documented in Data Mapping for various schemas like Snowflake Schema and Data Migration from OLTP to OLAPdatabase.
• Performed Functional testing and Smoke testing to confirm that the basic functionalities of the system are working.
• Facilitated Triage calls to identify defects by performing Root Cause analysis and mitigated it along with the dev and QA team.
• Identified and removed impediments and prevent distractions to ensure that the scrum team(s) meet the Confidential goal and complete committed work.
• Defined and documented Confidential goal, requirements, issues and risks, and release process using SharePoint and Azure DevOps to track progress and promote accountability among project participants.
• Implemented ‘Pair Programming’ technique for much more efficient deliverables.
• Assisted the Product Owner in creating Product Backlog and team in Confidential Backlog using prioritization techniques such as MoSCoW, Top 10 ranking methods. write User Stories, estimating User Stories using various estimation techniques such Fibonacci series, planning poker
• Worked on Enablers and Spike stories and made estimations on those stories within the team's convenience and tracked the estimable Confidential goal is completed within the Confidential cycle.
• Supported Azure DevOps and SharePoint administration, including creation and management of custom, complex projects, workflows, security schemes, and custom fields, dashboards, and reports configurations.
• Used Postman for examining and validating the APIs used in the project.
• Worked diligently on Change Request Management and performed Impact Analysis on the same.
• Created Test plans and developed User manuals for User Acceptance Testing, andrecorded the bugs in Azure DevOps.

Confidential, Irvine California

Senior Business System Analyst

Responsibilities:

• Facilitated various Scrum ceremonies and Adoption of Agile related techniques
• Preparation of reports and presentation to client.
• Worked to promote transparency across teams and stakeholders by preparing Project Documentation like Business Requirement Document (BRD), Functional Requirement Document (FRD), System Requirement Specification (SRS), Release Notes, minutes of meetings (MOM) utilizing MS office.
• Gathered Business Requirements by using techniques such as document analysis, system analysis,and one to one interview with Business Users, Stakeholders, and Subject Matter Experts (SMEs).
• Performed testing, knowledge transfer and assisted other team members
• Performed Requirement Analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners & stakeholders and document analysis, represented them in Requirements Traceability Matrix (RTM)
• Prepared test cases and test scenarios identified and established Positive and Negative test cases and coordinated other QA’s in executing the test plans
• Facilitated Triage calls to identify defects by performing Root Cause analysis and mitigated it along with the dev and QA team.
• Identified and removed impediments and prevent distractions to ensure that the scrum team(s) meet the Confidential goal and complete committed work.
• Performed Functional testing and Smoke testing to confirm that the basic functionalities of the system are working.

Environment: Agile- Scrum Framework- (HTML/CSS, JavaScript, Java, Oracle), MS Visual Studio, MS Project, MS Visio, Jira, Confluence, PowerBI, Web Services, API, Microservices, AJAX, SOAP UI, RESTful Services.

Confidential

Senior Business System Analyst

Responsibilities:

• Collected and documented business processes as well as business rules and performed GAP analysis
• Translated the business needs into system requirements, communicating with the business on a non-technical level, and with the System Analyst on a more technical level
• Created various Business Documents such as BRD and SRS to record Functional, Non-Functional Requirements, and Technical Requirements
• Developed use cases, workflow, screen mock-ups, and functional and business requirements
• Interfaced with business users extensively to prepare and update requirements
• Performed data analysis and the mapping of the attributes between the source system and the target system
• Validated technical designs created by IT developers against functional specification
• Responsible for coordination and maintenance of the project change request catalogue
• Ensured all artifacts complied with corporate SDLC Policies and guidelines

Environment: Agile- Scrum Framework- (HTML/CSS, JavaScript, Java, Oracle), MS Visual Studio, MS Project, MS Visio, Jira, Confluence, PowerBI, Web Services, API, Microservices, AJAX, SOAP UI, RESTful Services

Confidential

Business System Analyst

Responsibilities:

• Worked to promote transparency across teams and stakeholders by preparing Project Documentation like Business Requirement Document (BRD), Functional Requirement Document (FRD), System Requirement Specification (SRS), Release Notes, minutes of meetings (MOM) utilizing MS office.
• Gathered Business Requirements by using techniques such as document analysis, system analysis, one to one interview with Business Users, Stakeholders, and Subject Matter Experts (SMEs).
• Identified and analyzed stakeholders and subject areas.
• Identified and analyzed source data coming from Oracle, SQL server and flat files.
• Performed testing, knowledge transfer and assisted other team members.
• Worked with Data Warehouse team in developing and analyzing the ER-Diagrams.
• Preparation of reports and presentation to client.

Environment: SAFe- (HTML/CSS, JavaScript, Java, Oracle), MS Visual Studio, MS Project, MS Visio, Office Suite, Jira, Confluence, PowerBI, Web Services, API, Microservices, AJAX, SOAP UI, RESTful Services, MS 365