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Business/systems Analyst Resume

Washington, DC

Professional Profile A highly successful and experienced Business/Systems analyst with in-depth technical expertise with over 15 years experience analyzing and managing complex systems and business functions.

  • Strong project management background in various environments, with focus on quality standards, attention to detail, and strict deadlines.
  • Superior analytical, problem solving, and communication abilities. Ensure both short- and long-term goals are met.
  • Ensure that objectives are accomplished in accordance with outlined priorities. Facilitated and/or lead JAD sessions and project status meetings to ensure project deliverables, schedules, and budgets were being met.
  • Coordinated the successful simultaneous development of several projects. Prepared weekly project status reports for Executive management.
  • Performed Quality Assurance testing.
  • Maintained a high level of customer service to clients and business contacts.

Education Master in Business Administration Master of Science in Information Systems Bachelors of Science in Computer Information Systems

Professional Certification Executive Graduate Certificate with an emphasis in Supply Chain Management

Professional Training Introduction to Powerhouse 4 GL:HTML Editing; Software Planning; Testing, and Implementation; Interviewer/Interviewee; SQL Architecture; Introduction to Tal Programming; Advanced UNIX; Advanced INFORMIX, Beginning UNIX; Beginning INFORMIX, ERISA/URAC Training, HIPAA Training, AS/400 Query AS/400 SQL Training, How to Gather and Document User Requirements, Requirements Management 2002, Introduction to Testing for Business Analysts


Security Clearance(s): DOJ Public Trust- Active, DOD Secret, DOE Top Secret (QClearance). Domain Expertise Solutions: Asset Forfeiture, Logistics, Acquisitions. Databases: SQL, Informix, Oracle, dBASE IV, Novell Netware SQL, Novell BTRIEVE, Image/SQL, MS Access, AS/400 query and SQL query. Operating Systems: Windows. Programming Languages Tools: COBOL, BASIC, FORTRAN, Pascal, SCOBOL, PATHWAY, TAL. Call Center/Help Desk/Office Productivity Tools: SQLCI, Tandem Utilities (ENFORM, ENABLE, ENSCRIBE, FUP, SCUP, EDIT, TEDIT, PERUSE, UP, SPOOLCOM, TACL, TMF, PATHMAKER, INSPECT DEBUG, PATHCOM, PATHMAKER), REPORTWRITER, SCREENIO, EZPAGE, RW2 EPORT, Borland Brief Text Editor, Visio, HP Utilities (Quiz, QEdit, SUPRTOOL, QTP, QUICK), Remedy, PVCS, RPTS, Heat, RIMS, MHS(Managed Healthcare System), Documentum, Microsoft Office, Remedy, Clearcase, Clearquest. Technical Documentation: RoboHelp, RoboDemo, Specifications Lifecycle Documentation.

Professional Experience Confidential Washington, DC 01/09 - present Lead Analyst Support the DOJ Asset Forfeiture Management Staff (AFMS) Group with Requirement Engineering.

  • Managing strategic new business implementations. I was responsible for the management and coordination of 2 of the largest application implementations in 2009 which resulted in reduction of paper and a recoupment of over 1 million dollars. The deliverables included the creation of websites, data imports/extracts, client set up and modification, data warehouse modifications, custom web application modifications, andhardware ordering and set up.
  • Assist users with formal business process improvement using requirements gathering, analysis, design and flow charting skills.
  • Work directly with developers and the management team to implement enhancements and modifications to the Consolidated Asset Forfeiture System (CATS).
  • Analyze test plans to ensure CATS enhancement and/or modifications meet user requirements and functional specifications
  • Use exceptional communication skills and the Microsoft Office suite to obtain and communicate project information (e.g. requirements, status, risks, etc.) to project team and executive management to ensure a successful outcome.

Confidential Washington, DC 05/08 - 12/09 Team Lead Supported the DOJ Asset Forfeiture Management Staff (AFMS) Group with Requirement Engineering and Team Management

  • Provided Sr. Management team status, task accomplishments, and direction
  • Led a team based on management strategic direction
  • Guided team objectives based on assigned task from management and customer requirements
  • Screened resumes, interviewed and selected candidates for open requisitions
  • Performed Task allocation
  • Analyzed attrition and provided recommendations to management
  • Created a Requirements Plan and provided various input to other required documentation which resulted in a CMMI Level 3 Certification
  • Worked with PMO management to develop and manage internal and external PMO procedures and processes to implement best practices
  • Assisted the Director and VP with the creation, maintenance, and distribution of departmental project reporting to Executive Management
  • Managed the project governance process of presenting new project requests to Executive Management and maintained their progress through the AFMS project approval life cycle
  • Managed a team of 5 resources, implemented various projects within specified time range and under budget.

Confidential Washington, DC 05/07 - 05/08 Lead Analyst Supported the DOJ Asset Forfeiture Management Staff (AFMS) Group with Requirement Engineering.

  • Reviewed, analyzed and managed end-user requirements and system requirements specifications CATS.
  • Interviewed CATS user group and facilitated the collection of requirements
  • Worked with requirements accountability as a project progresses through its life cycle
  • Established and documented Requirements Management policies and procedures for the birth of the Requirements Team

Confidential, VA 01/06 - 05/07 Functional Analyst III Supported the MSC Logistics IT Group with Requirement Engineering

  • Analyzed and documented customer requirements to meet the needs of MSC logistics IT projects including ShipCLIP, WinMASP, and the MSC IS portal for Corrective Maintenance
  • Developed and modified software requirements based on interaction with lead functional analyst
  • Maintained project plan and schedule for WinMASP 4.3
  • Maintained on-line help files for WinMASP, ShipCLIP and the MSC IS portal for Corrective Maintenance
  • Generated business processes and test cases in support of the MSC IS portal for Corrective Maintenance
  • Performed testing MSC IS portal for Corrective Maintenance
  • Created a user manual for the MSC IS portal for Corrective Maintenance using RoboHelp
  • Trained staff of 20 military personnel on the enhancements to WinMasp and ShipClip.

Lead Business Systems Analyst Arlington, VA 01/05 - 01/06 Supported the Acquisitions Management Division with Requirements Engineering.

  • Conducted stress testing for the DAMIR Capability project
  • Identified, documented and resolved, data, and analytical challenges and issues
  • Consulted with client business units
  • Worked closely with the OSD ATL to develop functional specification, training plans and communication plans for the DAMIR capability project
  • Created, executed and documented test scripts to ensure that application modifications meet user requirements and functional specifications
  • Project lead for the Electronic SARS to Congress project

Lead Business Systems Analyst Arlington,VA 05/04 - 01/05 Supported the Knowledge Management Division with Requirements Engineering.

  • Created and presented source to target mapping documents to business users
  • Identified, documented and resolved, data, and analytical challenges and issues
  • Conducted data validation and quality control procedures as part of a business process re-engineering effort designed to implement modifications for Administrative Office of the US Courts
  • Worked closely with the Fairfax County Department of Public Works and Environmental Services to develop functional specification for the Cross Connections and Elevator Inspections Program

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