SUMMARY

• 8 years of professional experience as a Business Analyst with a strong understanding of Business Analysis, System Analysis in Retail and E - commerce domain.
• Experienced working on Order Management System (OMS), Omni Channel Fulfillment, Retail Point of sales (POS) Applications, Store operations Customer Relationship Management (CRM i.e., Loyalty Program), Fleet management, Ecommerce platforms.
• Expertise in Software Development Life Cycle (SDLC) methodologies such as RUP, Agile / Waterfall methodologies with hands on experience in all of them.
• Experienced in Business Requirements gathering and writing skills with expertise in developing and documenting Business Requirement document (BRD), Functional Requirement Document (FRD), and Software Requirement Specification (SRS) across the deliverables of a project.
• Extensive knowledge of the E-commerce Retail Sales lifecycle and the Retail Ecommerce ecosystem, Order management system (OMS), Warehouse management system (WMS), Fulfillment, Trade Promotions Management (TMS) and Support.
• Extensive experience in Performing GAP analysis of software functionalities to select between multiple WMS (Warehouse Management system).
• Solid understanding in Detecting, Analyzing & Rectifying the Issues inWMS (Warehouse Management System).
• Strong work experience on Ecommerce portals web application developments, Business (B2B) and Business to Customer (B2C), Online Retailing, and Content Management Systems (CMS) for Ecommerce like ATG.
• Solid understanding on various E-commerce tools such as Demandware,MagentoOpen Cart.
• Experienced working with Content Management Systems (CMS), Order Management System (OMS), Supply Chain Management and UX teams.
• Expertise in preparing strategies for Cross Channel/Multi-channel integration providing a consistent experience across the customer's preferred channels and platforms like Mobile and E-Commerce.
• Experienced on various Software and Customer Relationship Management (CRM) packages and Integration of merchandising systems with Warehouse Management Systems.
• Strong knowledge inSupply Chain Management,Inventory Management,Logistics,Cost reduction.
• Expertise with Supply Chain Management (SCM), Supply Chain strategies/vendor manufacturing process methods to determine level of procurement and strategic sourcing strategies/plans and worked with vendors/peers to determine lead times, schedules and cycle counts, established requirements needs.
• Knowledge of Supply Chain Operation Reference (SCOR) model, Make to Order, GMP environment, Inventory Velocity, Sales Order, Planned Order, Production Order and Lean methodologies.
• Experienced working with Retail Oracle Point of sale (POS) application, Payment processing (EMV) and Knowledge of Web Services Description Language (WSDL), web services SOAP API.
• Experienced in Business Process Flow, Business Process Modeling, Business Process Re-Engineering Data Warehouse Data Analysis, Data Mapping, Data Modeling.
• Experienced in performing backend testing and writing SQL Queries for testing RDBMS such as SQL Server, Oracle, and Teradata for data integrity.
• Experienced in the Informatica/ ETL (Extract, Transform and Load) of data into a data ware house/date mart and Business Intelligence (BI) tools like Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
• Strong knowledge of application and systems performance improvement techniques, integration technologies, approaches and patterns, Web APIs / Web Service API calls (SoapUI / SOAP, RESTful API)
• Good experience in data analysis querying and writing in SQL and TOAD.
• Excellent working experience with Manhattan Associates WMOS.
• Experienced in working with key retail platforms like IBM Sterling Order Management system, Sterling Integrator, JDA, Magento. Well acquainted with ecommerce tools viz. Magento, ATG.
• Extensively experienced on Dimensional modeling, Data cleansing and Data Staging of operational sources using ETL processes.
• Excellent understanding of Data Models, Master Data Management, Databases like Oracle, and sound skills in SQL.
• Extensive knowledge of Salesforce.com implementation cycle in Sales Cloud, Marketing Cloud, and Service Cloud.
• Experienced in designing and created Use cases & test cases, validated the features and end-to-end testing which includes Salesforce Commerce Cloud (Business Manager), Service Cloud & storefront functionalities.
• Experienced in conducting JAD sessions with SME (subject matter experts), stakeholders, developers and end-user representatives to make sure all the stakeholders and developers are on the same page.
• Experienced in conducting Joint Application Development (JAD) sessions with end-users, expert team, development and QA team for project meetings, walkthroughs and customer interviews.
• Expertise in problem solving, system analysis and strong analytical and product management.
• Experienced in UML methodology to create UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams (DFDs), ER Diagrams using Rational Rose and MS Visio and thus defining the Business Process Model and Data Process Model.
• Experienced in tracing requirements throughout the development process and verifying adherence using the requirements Traceability Matrix (RTM).
• Experienced working with the Firmware team with Data Analysis for JIRA data, & assisted in cleaning up and organizing JIRA tickets for better tracking.
• Good experience of working with various bug tracking tools like HP Quality Center, Rational Clear Quest and JIRA and a very good understanding of the Defect Life Cycle.
• Expertise in creating different Visualizations inTableauusing Bar charts, Line charts, Pie charts, Maps, Scatter Plot charts, Heat maps and Table reports.
• Strong experience in working with Business and Technology teams through collaboration tools such as Confluence, JIRA, etc.
• Expertise in Advanced MS-Excel (Gsuite, sheets), PowerPoint, spreadsheets (Pivot table & Pivot Charts, Macros, VLOOKUP)
• Proficient in the use of Visual Studio, MS Visio, MS Word, MS PowerPoint, MS Excel, as well as MS Project.
• Solid understanding of Test Plans, Test Strategies, Test Scenarios, Test cases by reviewing Business and Software Requirement specifications and creating Gap Analysis for test purpose.
• Experienced and complete understanding of QA Life Cycle, which includes Designing, Developing, Execution and Documentation of the Test Cases, Automated Test Scripts and Test Plans.
• Strong knowledge in GUI Testing, UAT (User Acceptance Test), Manual, Functional Testing of Client/Server & Web based application.

PROFESSIONAL EXPERIENCE

Confidential, Chicago, Illinois

Sr Business Analyst

Responsibilities:

• Worked on requirements gathering by conducting meetings and brainstorming sessions with end users and SME and document them using Requisite Pro.
• Facilitated JAD sessions which includes the management, development and user teams for clarifying requirements and better communication.
• Worked on all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle using Agile methodology.
• Worked on Trade Promotions Management (TPM) by interacting with different sources of information and provide a unified view of information to all the stakeholders.
• Involved with Category Development Managers (CDM) with the input of their annual trade plans in the Trade Promotions Management (TPM).
• Worked with Category Development Managers (CDM) to accurately document promotional events communicated to customers and enter promotional events into the Trade Promotions Management system (TPM).
• Worked on business process assessments across demand planning and Trade promotion management (TPM) involving SAP APO, SAP CRM which led to a phased roll-out to enhance Demand Planning functionality, data management, and reporting.
• Involved in providing general/ ad hoc data and analytical support to Category Development Managers (CDM), Trade Marketing Manager, Sales and Finance.
• Involved with the developers in developing E-Business Suite programs for databases supporting supply chain management (SCM), order management, inventory, warehouse management system, purchasing, and Procurement.
• Analyzed the complete Supply Chain, from receiving an order in OMS (Order Management System), WMOS (Warehouse Management Open System) and complete processing till final delivery to customer.
• Worked on developing, planning, and coordinated a multitude of supply chain reports, presentations, and documentation with relevant KPIs to enable vendors and senior executives the ability to develop superior insights on key supply chain initiatives and decisions.
• Identifies, analyzes and interprets in Supply chain both technical and business opportunities.
• Published daily/weekly volume projections, ran daily trackers & metrics to provide volume visibility to senior management on key supply chain performance metrics. Also partnered with Supply Chain execution team to drive down the operating costs.
• Involved in creating processes and methods to gather supply chain management data and implement supply chain optimization project (e.g., warehouse-slotting, route planning).
• Involved in creatingcustom Magento extensionsand template integration in E-Commerce tool Magento OpenCart to enhance the functionality of the website.
• Worked on requirements for proprietary ERP system enhancements (Comprehensive Commerce Suite), including User Stories and wireframes.
• Responsible for developing, maintaining and supporting process improvements for the Corporate ERP systems including MS Dynamics GP (Great Plains) and MS Dynamics CRM, and integrated systems.
• Involved in Integrating Magento with SAP system to get live inventory data updates while customer is attempting to finish his order through a WS call using SOAP.
• Worked closely with the sales and marketing team to customize lead management by utilizing sales cloud using salesforce.com
• Worked on the Enterprise Meta data repositories for updating the metadata and also involved in Master Data Management MDM.
• Involved in installing a Manhattan WMS (Warehouse Management System) in the DC to handle all the cross-docking messaging from Trends.
• Involved working on Implementation of Warehouse Management System (Manhattan WMOS) for ASCENA's e-commerce warehouses
• Worked with Data Warehouse in the development and execution of data conversion, data cleaning and standardization strategies and plans as several small tables are combined into one single data repository system MDM Master Data Management.
• Analyzed inventory requirements from Business to Business (B2B) & Business to customer (B2C) clients and based on sales developed a process to optimize orders that needed to be fulfilled based on SKU dimensions, pallet sizes, customer requirements and delivery requirements; followed the Omni channel fulfillment strategy for tracking inventory and sales.
• Worked on solution delivery and ERP implementation leadership in multiple areas such as eCommerce (ATG) Practice, Cloud, SharePoint and Application Hosting Practice.
• Gathered requirements to customize ATG provided solutions, services, and ongoing guidance to power a more relevant and personal e-commerce.
• Analyzed and Evaluated business requirements which needed configuration changes to various modules of ATG platform like ATG Business Control Center, Content Administration, Merchandising, Catalog Management and Personalization.
• Performed GAP Analysis of business rules, business and system process flows, user administration, and requirements and ensured Point of sales PCI compliance requirements were met.
• Involved in implementing Omni channel point of sale (POS) and upgrading Order Management System (OMS) with third party vendor support.
• Documented user and functional requirements for a healthcare professional HCP look-up tool between Veeva CRM and Customer Data Management (CDM) and Pharma’s Titanium sample accountability software.
• Involved in designing and documented REST/HTTP, SOAP APIs, including JSON data formats and API versioning strategy
• Involved in API flows and types of APIs to be used. Determined type of web-service API calling Model to be used.
• Involved in implementing the Trade and Logistics functional area of Microsoft Dynamics CRM.
• Prepared and maintain Business Rules Spreadsheets (BRS) identifying Rules, Triggers and corresponding data fields from Legacy to target Customer Relationship Management application.
• Involved in maintenance of existing and development of new Unix Korn and C shell scripts for sales/marketing EDI data extraction and uploading to Excel spreadsheets and MS Project files.
• Worked on Informatica PIM and Print solutions - sometimes enhanced with DAM solutions like Celum, Adobe or OpenText.
• UsedTableauto generate final reports to study and analyze the current and future business performance.
• Involved in Implementing Change Control for all applications along with SOX audits over production systems and data, and oversaw PCI/DSS audits and reviews.
• Participated in the workflow analysis of the existing system (As-Is) and the proposed system (To-Be) and prepared workflow using MS Visio.
• Created detailed documentation of complex build and release process forDemandware, post release activities process, JIRA workflow and Release notes.
• Worked on sprints i.e., burn down charts, project velocity, sprint backlogs and product backlogs using JIRA.
• Involved in Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the database
• Worked in mainframe environment and used SQL, PL/SQL to query various reporting Databases and Executed SQL Queries using TOAD, deployment activities. Set up the entire environment for the and other in-house development purposes.
• Involved in developing PL/SQL procedures for creating/dropping of table and indexes of performance for pre and post session management
• Involved in organizing requirements into high level Use Cases and low-level Use Case Specifications and modeled them into UC, Activity and Sequence Diagrams using Rational Rose and MS Visio.
• Created and prioritized user stories in Rally, led product backlog refinement sessions, JAD sessions, stakeholder review sessions and user trainings.
• Involved in reporting bugs/defects in JIRA while doing exploratory testing in the testing phase.
• Created and follow up on JIRA tickets for the change requests received from various business partners.
• Involved in development and QA to resolve issues, and coordinate UAT for a few applications development agile teams at Fleet Management Services (FMX) business unit.
• Involved in creating test Scripts & test Scenarios to check report content, layout, and parameters.
• Conducted User Acceptance Testing (UAT), documented and reported users' feedback to management, and developed training materials for end users to adapt new system.
• Involved in user experience (UX) and user Interface (UI) design for project as well as mockups, prototypes and wireframes.
• Involved in API Testingfor the end points systems usingSwagger and make sure the end point is working fine.
• Involved in developing end to end, High level Test scenarios for Front End and UI testing.
• Collaborated with Backend testing team to perform the API testing of REST Web services using tools like Soap-UI and Poster.
• Involved in working with the End users from the management teams to channel the requirements & specifications to the Off-shore web design team for development of web portal workflows, which also included the designing of screen prototypes supporting the web page flow on Magento framework.
• Review the test plan developed by the testing team for testing the application.
• Responsible for end-to-end integration requirements including integration with ERP systems, elastic search, marketing and E-commerce channel tools.
• Involved in maintaining and creating end-to-end testing strategy and enterprise-wide test cases for Subject Matter Expert Testing (UAT), assisted in Systems Integration Testing (SIT) and routing test cases to user stories.
• Involved in performing version control and defect tracking activities using Rational ClearCase and Rational ClearQuest.

Confidential, Framingham, Massachusetts

Responsibilities:

• Conducted user interviews, gathered requirements, analyzed the requirements using agile methodology and documented the requirements using Rational Requisite Pro.
• Analyzed Business to Business (B2B) web properties and create new business plan, business requirements, and staffing requirements.
• Worked on web-based application and systems development project including customized Content Management System (CMS).
• Involved in Support Sales and Marketing to promote ecommerce programs through the number one revenue generating website.
• Involved in managing live eCommerce clients of mid-sized B2B eCommerce websites integrated with the company's existing ERP software and Shipping Software in a Content Managed System (CMS).
• Evaluated existing e-Commerce applications to identify areas of improvement and carried out program enhancements and modifications.
• Facilitated JAD sessions with internal and external stakeholders (Sales, Credit, Finance, IT, Ecommerce, Management, Marketing, and customers) to gather requirements.
• Worked on the Credit card/ EMV process for paying through the web or mobile application.
• Worked on ATG Software ( B2B, Scenarios, BCC, Merchandising and CSC) and also prepared user training manual for merchandising team on managing commerce assets through ATG BCC (Business Control Centre).
• Worked on analyzing, developing specifications & lead projects for ERP software applications in the areas of Mail Order, Website, Store Interface, CRM, Price\Cost Management, Purchase Order\Receiving, Warehouse management system & Order Tracking interface.
• Responsible for integrating ERP, Payment gateway, Tax System to Hybris as a part of ecommerce systems.
• Involved in analyzing, developing specifications and lead projects for ERP software applications in the areas of Mail Order, Website, Store Interface, CRM, Price\Cost Management, Purchase Order\Receiving, WMS and Order Tracking interface.
• Worked on e-Commerce solutions (Outlook, EDI/XML, SAP Email and Auto fax), utilizing e-Tools to improve business workflow and streamline processes
• Worked on Merchandising, Point of Sale (POS) Systems, Ecommerce and Supply chain systems.
• Responsible for developing strategic objectives that ensured supply chain efficiencies, reliability and responsiveness. Supported the Reengineering of a Supply Chain Management Gap Analysis.
• Worked on Supply chain operations to analyze the gaps and identify supply chain process improvement opportunities; role included survey development, supply chain policy analysis.
• Involved on developing and maintaining supply chain metrics to improve supply chain service, internal management and external vendor accountability.
• Involved in developing business processes and system delivery solutions for Point of Sale (POS), e - commerce.
• Involved in designing the Database architecture and implementing stored procedures, functions, views, and scripts using SQL to build data processing modules.
• Involved working on Manhattan WMS implementation to support Ecommerce Growth with automation, process optimization and integration with new WCS system
• Worked on RTM Test Matrix, GAP analysis and SWOT analysis to check the compatibility of the existing system infrastructure with new business requirements.
• Involved in preparing SDLC Documents such as Business Requirement document (BRD), Functional Specification document (FSD), Test Plan, Test Report.
• Worked on Hybris e-commerce web platforms, Hybris Ecommerce framework, Order Management, Hybris product content module (PCM).
• Assisted in data profiling, data cleaning, setting the data connection and data integration of SAP-ERP Salesforce and SAP-ERP system to gather the required data using MuleSoft.
• Created user stories and documented in detail entire work flows in confluence, managed scrum master responsibilities with Sprint Span of two week.
• Create implementation and test plans for the CRM Marketing Email campaigns using Confluence.
• Created and managed REST API documentations in Confluence
• Participated in the Master Data Management (MDM) effort, provided technical advice and support toward the development of strategic and tactical plans for client master data management strategy, data inventories, data governance, data management, storage, and distribution alternatives in support of client MDM strategy.
• Worked onData CleansingorData Scrubbingconcepts to validate the corrupted data.
• Involved in implementing SDLC and Change Control methodologies for all applications and data along with insuring SOX compliance.
• Defined Use cases on how the user gets connected to the conference and on admin rights and helped convert them into software specifications.
• Ensuring accuracy and integrity of ecommerce data through SQL queries which enhances the data quality as per business standard.
• Responsible for working with customers to gather the requirements and created functional specifications and created the dashboards using Tableau.
• Created various Reports and Report folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the needs of the organization.
• Used MS Visio for documentation and analysis reports among other project management and reporting tools.
• Worked on SQL Queries for testing and data analysis of PL/SQL source code.
• Collaborated withUI/UX, API and System teamsto support development initiatives knowledge ofJSONand involved in API testingXML, JSONusing POSTMAN tool
• Involved with the QA team to conceptualize, determine and develop test approaches and methods for unit testing, integration and functional testing, load and usability testing according to the application complexity and test requirements.
• Involved in Integrate Magento with SAP for Products/Order/Return/Inventory updates.
• Conducted software acceptance testing to implement interface of e-commerce web platform Magento with retail POS System Cegid. Analyzed ongoing and blocking orders/returns/logistics processing issues making detailed analysis.
• Documented and involved in User Acceptance Testing (UAT) and Created end user manuals on completion of each sprint.
• Involved in usability testing by using wireframes and prototypes to identify user expectations and main pain points.
• Responsible for regularly updating the Test Plan and uploading on Confluence for sharing with the team and management. Also involved in executing the testing (SIT and UAT).
• Worked with the testing team on the final application including Mobile Application for Usability testing to verify whether all the user requirements were catered to by the application.
• Involved in Confidential online store Production Support that included incident troubleshooting and resolving tickets.

Confidential, Memphis, TN

Responsibilities:

• Worked on User Requirements gathering by interacting with stakeholders and business users using JAD and One to One interview technique to get a better understanding of the domain and current system.
• Elicited and analyzed the business requirements of client implementing Customer relationship management (CRM) module to maintain records of customer data on a monthly basis.
• Worked on project management activities for client's requirements and authored Business process documentation, business requirement documentation (BRD) and customer requirement specifications.
• Converted Business Requirements into the Functional Specifications from UML and worked on changes with the help of Requirement Traceability Matrix and Impact Analysis.
• Worked on the entire Omni-channel strategy based on project goals with concerned stakeholders and amplify the details consisting of IBM Sterling Order management and fulfillment.
• Documented Omni-Channel reports which include daily dashboards, operational metrics reporting, ad hoc operational troubleshooting and strategic reporting.
• Involved in developing in-house OrderManagementSystem (OMS) for order entry and processing and also developing Distributed OrderManagement(DOM) software for Seamless Order Processing to improve efficiency.
• Involved in creating processes and methods to gather supply chain management data and implement supply chain optimization projects (e.g., warehouse-slotting, route planning).
• Gathered data and conduct analysis with the goal of improving the organization's supply chain operations.
• Documented Omni channel requirements for OMS in collaboration with business stakeholders including logistics and supply chain management teams and with Manhattan OMS development team to successfully rollout BOPUS and BOSTS orders.
• Involved in design and build of different OrderManagementSystem OMS modules - Order Capture, Order Processing, Order Promising & Fulfillment, Payment Processing, and etc.
• Worked on Order Management System (OMS) to ensure compliances with upgrade requirements, and generated documents for the workflow of exiting system and desired system that involve Cash Analysis, Portfolio Analysis, Order Initiation, Order Execution, Trade Clearing, and Booking, and performed GAP Analysis.
• Worked on Master Data Management (MDM) technology, tools to create and maintain consistent and accurate lists of Master Data. Part of team conducting logical data analysis and data modeling JAD sessions, communicated data-related standards.
• Worked on analyzing and creating reports, as well as gathered data from credible sources to support and enhance Omni-channel initiatives and performances.
• Effectively managed live ecommerce clients of mid-sized B2B and B2C ecommerce websites integrated with the company's existing ERP software and Shipping Software in a Content Managed System (CMS).
• Worked onintegrating analytics for Omni channel campaigns with established data models.
• Involved in functionally validating Web services delivered in SOAP XML format as provided in specification document.
• Involved inSalesforce Sales, Service & Marketing Cloudand guiding clients on CRM solution for sales, marketing and services teams in theEcommerce-Digital Marketing.
• Performed GAP Analysis between the "AS-IS" model of the legacy system and "TO-BE" model to identify the project gaps.
• Gathered requirements and translate into business processes as well as UX / UI wireframes by using Axure to create UI wireframes
• Worked on agile methodologies in executing the project with daily standups, discussing roadblocks, documenting issues with JIRA tickets and updating the status
• Involved in providing pseudo application code to interact with APIs, Web Services using JSON XML.
• Responsible for creating UML modeling plan, Use Cases, process flows, screen flows and business requirements documentation to model system development specifications, using MS Visio and Rational Requisite
• Created use case diagrams to represent the process flow to easily communicate it to the client/product owner using MS Visio.
• Worked on Agile, Scrum methodology for development and Backlog documentation, wrote user stories based on INVEST criteria and documented the Sprint Backlog and technical backlog.
• Involved in creating Dashboards reports to support the end users and customers using Tableau Desktop.
• Defined user stories in JIRA by creating tickets and elaborated stories to offsite development and QA teams.
• Worked with the team designing and implementing SQL queries for QA testing and report / data validation.
• Executed SQL queries to test the database for records that detect pricing and product label filters.
• Managed all the requirements in JIRA, making requirements available to all team members.
• Involved during the User-Acceptance Testing with end-users, management and development team in order analyze the risk involved in the updating of the existing system.

Confidential, Coraopolis, Pennsylvania

Responsibilities:

• Gathered detailed business and technical requirements and participated in the definitions of business rules and data standards
• Facilitated functional requirement gathering from system users and prepared business requirement documents (BRD).
• Worked on Waterfall methodology to configure and develop process, standards, and procedures.
• Worked on coordinating in store operations and administration including scheduling, reports, inventory, and customer service
• Documented the Process Flows for B2C and B2B in the High-Level Requirements Document
• Worked on analyzing the business capabilities and IT applications for retail Commercial, Space-Range Display, Vendor purchasing, Store Ordering, Distribution and Store Operations.
• Participated in development of E-Business Suite programs for databases supporting supply chain management (SCM), order management, inventory, and warehouse management system and purchasing.
• Involved in the Point of sales (POS) update which was done remotely and observed remote update process and made sure that the session is terminated after the process ends.
• Involved in draft modified specifications for ‘Suggestive Sales’ to create add-on sales at POS.
• Performed business analysis of eCommerce sales and operations to improve overall business performance.
• Worked on MS-Visio for flow-charting, Use- Case process model and architectural design of the application
• Implemented the Rational Unified Process (RUP) methodology guidelines with its various workflows and artifacts in Requirements Management and Development.
• Worked on Agile scrum methodology and interviewed the front, middle, and back-office users for the requirements.
• Worked on SQL for data mapping and analysis, experience in describing XML file structure through DTD.
• Documented the “AS-IS” Business Workflows adhering to UML standards. Conducted JAD sessions to define requirements and finalize the Functional Requirement Document (FRD)
• Prepared Use Cases, Activity Diagrams, Sequence Diagrams, OOD (Object oriented Design) using UML and Visio.
• Worked on Traceability Matrix to ensure that all functional requirements are addressed at the use case level as well as the test case level.
• Involved in identifying use cases, actors and writing use case narratives. Created use case diagrams and activity diagrams using MS Visio.
• Created JIRA tickets for defect logging & tracking. Interfaced with developers, analysts, customers and project managers to discuss requirements and recommended solutions, to help resolve issues.
• Involved in User Acceptance Testing and documented User Manuals and Business Rules.
• Involved in developing the test strategy and helped in developing QA Test plans for Functional, Integration and System Testing.