Business Systems Analyst Resume Profile New Jersey - Hire IT People

SUMMARY

IT professional skilled in solutioning, integration and implementation.
Liaison collaborating between business unit and technical team in design and documentation of business and technical requirements.
Experience with all phases of SDLC including application and enhancement design and development, requirements gathering, systems and workflow analysis, functional and nonfunctional specifications, systems integration, user documentation and support.

Core Competencies

Business Process Analysis BPA	Business Requirements Analysis
Business Requirements Documentation BRD	Functional Specifications FRD
Unit Test/User Acceptance Testing UT, UAT	Systems Integration
Use Case/Mockups/Wireframes/Swimlanes	Quality Assurance QA
Traceability Matrix RVTM	Change Management
Web Design	User Documentation and Training

Professional Experience

Consultant/Business Systems Analyst

Confidential

Led team of business analysts and user interface designers to transform high level business requirements into detailed functional specifications, fully annotated wire frames and comprehensive layouts for quality web development. Team was responsible for creating mature requirements documents to build a new integrated digital website for a Fortune 100 health insurance company.
Initiated transformational business process improvement by documenting upstream cross-functional input gates significantly reducing IT rework.
Dramatically improved solution quality by driving early collaboration from subject matter experts including front end developers, copy writers, SEO experts, visual designers and others into the requirements gathering process.
Facilitated collaboration between line of business stakeholders, digital marketing and IT in JAD sessions throughout application development lifecycle.

Confidential

Consultant/Business Systems Analyst

Member of a globally distributed team of BAs, developers and UX/UI staff tasked with design, development and implementation of a large body of performance, functionality and usability enhancements supporting proprietary CRM/HRIS application in use by a leading provider of senior-level executive search, assessment and recruitment services.
Collaborated in an Agile environment using JAD approach. Required heavy interaction with IT management, business SMEs, developers and UX/UI staff, and ability to obtain buy-in across multiple departments and regions.
Produced detailed project scope and business requirements documentation BRDs used by development team to build solutions.
Employed wireframes and mockups to illustrate detailed Use Cases, business rules, dependencies, risks and benefits for CRM and Document Management DM applications.

Senior Business Systems Analyst

Confidential

Implemented Xactly Compel Cloud-based SaaS/CRM sales compensation management system, automating calculation and payment of sales commissions at over 200 wholesale and retail distribution outlets and enabling company to triple existing sales staff and add 20 new compensation plans with no additional administrative cost.
Integrated Compel with data warehouse, ERP and ADP payroll systems, coordinating efforts of development and technical teams.
Designed complex business rules, compensation plans and interfaces to ERP systems.
Developed reports in response to executive management requests for sales performance data.
Served as escalation point, subject matter expert SME and system administrator, including management of security and user access.
Created test data for UT, UAT and QA wrote test scripts facilitated UAT.
Created training plan designed and developed animated, voice-enhanced e-Learning web-based training modules
Authored training and system administration manuals including mockups and wireframes illustrated with Visio and other graphics software SnagIt .
Supported Infor ERP SX.enterprise SX.e and EAM solutions for physical asset management, supply chain planning and forecasting, order management, inventory management, purchasing, sales, distribution and fleet management.
Designed scorecard and dashboard solutions using financial data and performance metrics to enable Sales Department and Purchasing Department to track and maximize profits.

Developed business rules to ensure compliance with DOT standards and regulations, reducing violations by 50 .
Integration resulting from ongoing acquisitions of wholesale/retail distribution outlets included data conversion/configuration and training and support of new users.

Confidential

Consultant/Business Systems Analyst

Implemented Spear 4i ERP for Roadway, Railway, Facilities/Operations, Automotive and Environmental lines of business for large transportation agencies.
Infor Global Solutions Leading Provider of large-scale ERP asset management solutions in the public sector transit and rail market Alpharetta, Georgia
Integrated multiple systems in four lines of business including workflow analysis, business process and best practice analysis, business process reengineering, data conversion, change management and training.
Led JAD sessions of 30 users.

Defined and configured business rules designed and developed reports in response to management requests for performance statistics and metrics.
Developed curricula and facilitated training for technical and non-technical users at both field and executive levels.