SUMMARY

• Comprehensive experience of 8 years as an independent, organized and inventive business analyst
• Experience wif Business process flows, Project management and Software testing.
• Skills in gathering business requirements, JAD sessions, Critical thinking, SWOT analysis.
• Well aware of writing ETL Mapping documents and Source to Target Transformations
• Experience wif standard methodologies like Rational Unified Process (RUP), Object Oriented Analysis and Design (OOAD)
• Finance and retail experience wif online shopping domain.
• Extensive use of teh BABOK guidelines and practices.
• Use of PMBOK guidelines for handling multiple projects.
• Great skills in collecting business requirements for Joint Application Development (JAD) sessions, developing Use Cases, creating Business Requirements Document (BRD) and Functional Requirement Specification (FRS) documents.
• Experienced wif in dealing wif different stakeholders and line of business (LOB) from project to project.
• Experience wif Resource management, project scope management, project co - ordination and release management.
• Competent in Software Development Life Cycle methodology (SDLC) wif Agile, RUP, Scrum and Waterfall models.
• Experienced wif Six sigma for cross functional process improvement.
• Work experience wif SOAP and REST
• Skilled in developing Use Case Model, Analysis Model, Design Model, Implementation Model, Use Case Diagrams, Behavior Diagrams (sequence diagrams, collaboration diagrams, activity diagrams), and Class Diagrams based on UML methodology using Rational Rose
• Previously worked on Fixed Income, Investment Management, Mutual Funds, life insurance and annuities
• Experience wif SQR, SQL server 2005/2008 and SSRS.
• Experience wif SharePoint office 365.
• Interacted wif teh database group to integrate teh new CRAPS Oracle database in teh corporate data warehouse for OLAP Reporting via ETL (Extract, Transform & Load).
• Knowledge in Testing VOIP Multimedia Conferencing solutions by testing teh voice telephone calls used in customer-service environments and video teleconferencing routing
• Performance testing using data on SQL and MS-Access
• Experience wif working on Logical, Conceptual and Physical Data Model
• Well experienced in making requirements for reporting and mapping reports
• Well versed in rational tools including MS Visio and Requisitepro
• Good Knowledge of Test Plan, Test Scripts and Test Cases for Functional, System, Integration, UAT, and Regression Testing based on teh Design Document and User Requirement Document for teh Functional, Security, and Performance Testing.
• Solving strategic problems by using Gap analysis, User Acceptance Testing (UAT) and SWOT analysis
• Carrying out Testing and assisting in documenting Test Cases, Test Plans and Test Scenarios

TECHNICAL SKILLS

Analytics Tools: MS Excel, Xl Miner, SPSS, Data visualization (Tableau)

RDBMS: SQL Server 2005, 2008 R2, MySQL, Oracle, SSRS

CRM: Salesforce, Microsoft Dynamics, SAP

Business Skills: Project Management, Project Management modules (PMBOK), BRD, SRS, SDLC, JAD sessions, Use case modeling

Document Processing: MS Word, MS Excel, MS Visio, MS PowerPoint, Rational Rose

Methodologies/ Framework: Business Data Modeling, AGILE, Waterfall, Use Case Diagrams, SDLC, UML

Operating Systems: Windows 2003/2008, MAC OS, Linux OS

PROFESSIONAL EXPERIENCE

Confidential - Denver, CO

Software Development Business Analyst

RESPONSIBILITIES:

• Maximized automated steps and minimize manual inputs of all 1003 loan data to increase teh productivity by means of originating loans faster and more efficiently.
• Carried out teh project in PI’s (Program Increment)- backlog items split in to user stories- performed pre-analysis of system requirements per user story as per commitment to clients
• Migrated more TEMPthan two LOS pages from ELC to MCP per sprint and presented for approval from product owner
• Used UI Designer in MCP to develop/edit/remove/update borrower application process pages as per ADO request
• Created user stories, support tickets/bugs, tasks for developers and support team using ADO (Azure DevOps)
• Worked closely wif QA (Quality Assurance Analyst) and Developer to perform Automated Test and move teh user stories to Resolved state
• Created Formulas, Ace Actions, Rules, and Ace Actions wif Events and Rules in teh back-end (ELC Admin) to match teh behavior of teh functionality in MCP to match ELC, and as per clients’ requests and requirements
• Ran CMU SQL scripts to migrate data from teh source to target environment
• Managed system upgrade/post upgrade process for updating MCP to teh latest version/build
• Maintained IBM Blue-Works for different functionality wifin MCP
• Analyzed, identified and reviewed requirements from clients (Enterprise, Standard, and Legacy) to prioritize bugs/user stories based on criticality and urgency

Confidential - Chicago, IL

Business Analyst

RESPONSIBILITIES:

• Investigated teh implications of teh emerging Dodd Frank Act and provided advice to other business units on teh impact to teh collateral process for OTC Derivatives.
• Decomposed high-level business requirements into useable functional requirements. Analyzed documented and supported end to end business processes, flows and areas and proposed solutions to Middle office for approval.
• Wrote, develop, and communicated business requirements for teh implementation of business solutions and create functional business proposals, FRD (functional Documents), GUI Wireframes and prototypes according to functional requirements and validated wif business. Lead other BAs in Requirements Gathering.
• Performed business analyst role to implement SAP FICO Accounts Payable for different branches of HEB along Texas.
• Interface wif teh business on functional aspects throughout teh project lifecycle. Liaise wif business sponsors to understand business priorities and requirements. Utilized Agile Methodology in projects by using a SCRUM Approach
• Route and performed functional and technical unit test cases for multiple SAP RICEF objects
• Created an analysis of current global collateral settlement processes and identified key issues and inefficiencies.
• Analyzed, Documented and managed end to end functional requirements, and obtain sign-off for functional requirements from necessary parties. Met wif decision-makers, system owners, and end users to define business, system and operations requirements. Ensured dat all stakeholders are involved in Pre studies and definition phases.
• Worked in Linux environment for integration of application to windows domain.
• Used test scripting using shell script.
• Managed changes to baseline requirements through a change control process.

Confidential - New York

Business Analyst

RESPONSIBILITIES:

• Elicit, analyze and validate requirements through various techniques (data analysis, process analysis, prototyping, use cases, business rules definition, etc).
• Conducted surveys, brainstorming and JAD sessions wif SMEs and stakeholders and management requirement analysis.
• Generated weekly reports for senior management, clarified issues and collaborated wif team lead and development teams.
• Expertise in SQL 2005, 2008 installation and troubleshooting.
• Worked on 3 UAT and 2 DEV environment and 30 servers while handling 40-60 databases.
• Involved in Scrum meeting regarding updating visa checkout for teh partnering companies.
• Followed Citi SDLC process and documentation standards and best practices to produce deliverables
• Assisted teh development, testing and production support.
• Continuously improve subject matter expertise in teh business areas being supported, sufficient to become a trusted advisor to teh .business stakeholders
• Identify, communicate and resolve issues and risks as they arise anywhere in teh end to end process
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures.
• Prepared teh Regression Test list for teh QA Team.
• Prepared User Manuals according to project needs.

Confidential - Dallas, TX

Business Analyst

RESPONSIBILITIES:

• Gathered user and business requirements through interviews, surveys, prototyping and observing from portfolio managers and UI (User Interface)
• Local number portability project (LNP). Gathering requirements for port-in and port-out requests for teh existing customers.
• Data analysis by SAS and SPSS modeler data mining tool.
• JAD sessions wif stakeholders regarding teh issue of porting numbers in and out.
• Involved in Sprint planning for chipping in wif new updates for teh payment plans.
• Involved in manual and front-end testing to check functionalities of different modules.
• Worked wif financial institutions and banks for structuring payment plans.
• Analyzed and prioritized user and business requirements as system requirements dat must be included while developing teh software.
• Involved in Inception Phase and prepared Logical Data Models dat contains set of diagrams and BRD’s (Business Requirement Documents) supporting documents containing teh essential business elements, detailed definitions, and descriptions of teh relationships between teh actors to analyze and document business data requirements.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Descriptive using teh UML (Unified Modeling Language) methodologies.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Worked on Wire frames during teh Elaboration Phase.