SUMMARY

• Comprehensive experience of 8 years as an independent, organized and inventive business analyst
• Experience with Business process flows, Project management and Software testing.
• Skills in gathering business requirements, JAD sessions, Critical thinking, SWOT analysis.
• Well aware of writing ETL Mapping documents and Source to Target Transformations
• Experience with standard methodologies like Rational Unified Process (RUP), Object Oriented Analysis and Design (OOAD)
• Finance and retail experience with online shopping domain.
• Extensive use of the BABOK guidelines and practices.
• Use of PMBOK guidelines for handling multiple projects.
• Great skills in collecting business requirements for Joint Application Development (JAD) sessions, developing Use Cases, creating Business Requirements Document (BRD) and Functional Requirement Specification (FRS) documents.
• Experienced with in dealing with different stakeholders and line of business (LOB) from project to project.
• Experience with Resource management, project scope management, project co - ordination and release management.
• Competent in Software Development Life Cycle methodology (SDLC) with Agile, RUP, Scrum and Waterfall models.
• Experienced with Six sigma for cross functional process improvement.
• Work experience with SOAP and REST
• Skilled in developing Use Case Model, Analysis Model, Design Model, Implementation Model, Use Case Diagrams, Behavior Diagrams (sequence diagrams, collaboration diagrams, activity diagrams), and Class Diagrams based on UML methodology using Rational Rose
• Previously worked on Fixed Income, Investment Management, Mutual Funds, life insurance and annuities
• Experience with SQR, SQL server 2005/2008 and SSRS.
• Experience with SharePoint office 365.
• Interacted with the database group to integrate the new CRAPS Oracle database in the corporate data warehouse for OLAP Reporting via ETL (Extract, Transform & Load).
• Knowledge in Testing VOIP Multimedia Conferencing solutions by testing the voice telephone calls used in customer-service environments and video teleconferencing routing
• Performance testing using data on SQL and MS-Access
• Experience with working on Logical, Conceptual and Physical Data Model
• Well experienced in making requirements for reporting and mapping reports
• Well versed in rational tools including MS Visio and Requisitepro
• Good Knowledge of Test Plan, Test Scripts and Test Cases for Functional, System, Integration, UAT, and Regression Testing based on the Design Document and User Requirement Document for the Functional, Security, and Performance Testing.
• Solving strategic problems by using Gap analysis, User Acceptance Testing (UAT) and SWOT analysis
• Carrying out Testing and assisting in documenting Test Cases, Test Plans and Test Scenarios

TECHNICAL SKILLS

Analytics Tools: MS Excel, Xl Miner, SPSS, Data visualization (Tableau)

RDBMS: SQL Server 2005, 2008 R2, MySQL, Oracle, SSRS

CRM: Salesforce, Microsoft Dynamics, SAP

Business Skills: Project Management, Project Management modules (PMBOK), BRD, SRS, SDLC, JAD sessions, Use case modeling

Document Processing: MS Word, MS Excel, MS Visio, MS PowerPoint, Rational Rose

Methodologies/ Framework: Business Data Modeling, AGILE, Waterfall, Use Case Diagrams, SDLC, UML

Operating Systems: Windows 2003/2008, MAC OS, Linux OS

PROFESSIONAL EXPERIENCE

Confidential - Denver, CO

Software Development Business Analyst

RESPONSIBILITIES:

• Maximized automated steps and minimize manual inputs of all 1003 loan data to increase the productivity by means of originating loans faster and more efficiently.
• Carried out the project in PI’s (Program Increment)- backlog items split in to user stories- performed pre-analysis of system requirements per user story as per commitment to clients
• Migrated more than two LOS pages from ELC to MCP per sprint and presented for approval from product owner
• Used UI Designer in MCP to develop/edit/remove/update borrower application process pages as per ADO request
• Created user stories, support tickets/bugs, tasks for developers and support team using ADO (Azure DevOps)
• Worked closely with QA (Quality Assurance Analyst) and Developer to perform Automated Test and move the user stories to Resolved state
• Created Formulas, Ace Actions, Rules, and Ace Actions with Events and Rules in the back-end (ELC Admin) to match the behavior of the functionality in MCP to match ELC, and as per clients’ requests and requirements
• Ran CMU SQL scripts to migrate data from the source to target environment
• Managed system upgrade/post upgrade process for updating MCP to the latest version/build
• Maintained IBM Blue-Works for different functionality within MCP
• Analyzed, identified and reviewed requirements from clients (Enterprise, Standard, and Legacy) to prioritize bugs/user stories based on criticality and urgency

Confidential - Chicago, IL

Business Analyst

RESPONSIBILITIES:

• Investigated the implications of the emerging Dodd Frank Act and provided advice to other business units on the impact to the collateral process for OTC Derivatives.
• Decomposed high-level business requirements into useable functional requirements. Analyzed documented and supported end to end business processes, flows and areas and proposed solutions to Middle office for approval.
• Wrote, develop, and communicated business requirements for the implementation of business solutions and create functional business proposals, FRD (functional Documents), GUI Wireframes and prototypes according to functional requirements and validated with business. Lead other BAs in Requirements Gathering.
• Performed business analyst role to implement SAP FICO Accounts Payable for different branches of HEB along Texas.
• Interface with the business on functional aspects throughout the project lifecycle. Liaise with business sponsors to understand business priorities and requirements. Utilized Agile Methodology in projects by using a SCRUM Approach
• Route and performed functional and technical unit test cases for multiple SAP RICEF objects
• Created an analysis of current global collateral settlement processes and identified key issues and inefficiencies.
• Analyzed, Documented and managed end to end functional requirements, and obtain sign-off for functional requirements from necessary parties. Met with decision-makers, system owners, and end users to define business, system and operations requirements. Ensured that all stakeholders are involved in Pre studies and definition phases.
• Worked in Linux environment for integration of application to windows domain.
• Used test scripting using shell script.
• Managed changes to baseline requirements through a change control process.

Confidential - New York

Business Analyst

RESPONSIBILITIES:

• Elicit, analyze and validate requirements through various techniques (data analysis, process analysis, prototyping, use cases, business rules definition, etc).
• Conducted surveys, brainstorming and JAD sessions with SMEs and stakeholders and management requirement analysis.
• Generated weekly reports for senior management, clarified issues and collaborated with team lead and development teams.
• Expertise in SQL 2005, 2008 installation and troubleshooting.
• Worked on 3 UAT and 2 DEV environment and 30 servers while handling 40-60 databases.
• Involved in Scrum meeting regarding updating visa checkout for the partnering companies.
• Followed Citi SDLC process and documentation standards and best practices to produce deliverables
• Assisted the development, testing and production support.
• Continuously improve subject matter expertise in the business areas being supported, sufficient to become a trusted advisor to the .business stakeholders
• Identify, communicate and resolve issues and risks as they arise anywhere in the end to end process
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures.
• Prepared the Regression Test list for the QA Team.
• Prepared User Manuals according to project needs.

Confidential - Dallas, TX

Business Analyst

RESPONSIBILITIES:

• Gathered user and business requirements through interviews, surveys, prototyping and observing from portfolio managers and UI (User Interface)
• Local number portability project (LNP). Gathering requirements for port-in and port-out requests for the existing customers.
• Data analysis by SAS and SPSS modeler data mining tool.
• JAD sessions with stakeholders regarding the issue of porting numbers in and out.
• Involved in Sprint planning for chipping in with new updates for the payment plans.
• Involved in manual and front-end testing to check functionalities of different modules.
• Worked with financial institutions and banks for structuring payment plans.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Involved in Inception Phase and prepared Logical Data Models that contains set of diagrams and BRD’s (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Descriptive using the UML (Unified Modeling Language) methodologies.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Worked on Wire frames during the Elaboration Phase.