SUMMARY

• IT professional with 8 plus years of diverse experience in Business Analysis in Healthcare, Industries.
• Highly proficient in writing User stories. And Acceptance criteria.
• Experienced in Project life cycle in’ Agile/ Scrum Methodologies.
• Experience in conducting Joint application Development (JAD) Sessions with project Sponsors and Development Team.
• Excellent Multitasking skills and effective time management skills.
• Experience working with the quality Assurance team in area of preparing test cases, defecting tracking, user Acceptance testing (UAT) and documentation of test cases.
• Knowledge of Defined contribution plans (401(K), 403(B).
• Experience in Managing Product and Sprint Backlog.
• Experience in coordinating Project Schedules, resources, and information.
• Have Good analytical, Problem solving, Communication and Interpersonal skills with ability to interact with individuals at all levels and can work as a part of team as well as independently.
• Created and Maintained comprehensive Project Documentation, Plans and Reports.
• Attended Client Meetings and assisted with determination of Project Requirements.
• Expert in Tracking and Managing the Requirements using Requirement Traceability Matrix (RTM) controls numerous artifacts produced by teams across deliverables for a project.
• Expert Knowledge and Experience on Medicare and Medicaid project’s Facets, Billing, Claims Payment Processing in relation to HIPAA, 820.
• Experience working with Oracle &SQL Server.
• Proficient in using Agile Scrum methodologies, performed roles of Scrum follow up sprint/stand - up sessions and used various tools and techniques, analysed the Iteration Burn Down charts and reviewed defects.
• Experienced in performing Gap analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements
• Strong knowledge of Use Cases, and ER Diagram.

TECHNICAL SKILLS

Databases: Microsoft Access and Oracle (SQL queries)

Operating Systems: Microsoft Windows

Software: Microsoft Project, Adobe Photoshop, Adobe Illustrator

Processes/Technologies: SDLC, Agile/Scrum, Use Cases, UML.

Project Management: MS Office Suite Outlook, Power point, Excel, MS Visio, MS Project, JIRA .

PROFESSIONAL EXPERIENCE

Confidential, OR

Business Analyst

Responsibilities:

• Involved in complete project life cycle of various web-based project implementations.
• Served as a liaison between Business and the IT team.
• Facilitated the PI Planning, Sprint planning meetings, Review meetings, Retrospectives,
• Resolved Impediments and the daily stand-up and helped the team maintain their Burn down chart.
• Good Understanding of the Retirement and Investment solution like 401(k) concepts.
• Involved in getting teams to apply an Iterative approach for software delivery.
• Heavily involved in setting up effective recurring status meetings with the product and delivery managers
• Educate and reinforce scrum methodology and Agile framework to team members and stakeholders.
• Eliciting requirements through grooming session and converting these requirements into user stories with detailed acceptance criteria.
• Involved in getting the application 100% 508 compliant.
• Involved in conducting UAT for the requirements which were developed via sprints.
• Involved in develop a disciplined process allowing teams to practice Lean Principle of Build Quality in.
• Assisted in creating test plan, test cases UAT Testing and in System Integration Testing and providing support for User Acceptance.
• Direct and lead development team from project initiation through the delivery of final product.

Confidential - Roseland, NJ

Business Analyst

Responsibilities:

• Key objective of this mobile app development to in corporate the Defined Contribution plans
• Ensured that all IT groups and vendors have the sufficient clarity towards business requirements
• Worked with Product Manager to provide business evaluation, revenue optimization, feature recommendations and on-going support for mobile apps
• Proactively followed up, in the event of missing requirements or gaps and ensure that these are appropriately filled
• Understand the initiatives throughout the mobile app project life cycle, including discovery and initial assessment, program and/or requirements definition, creative brief, program implementation and launch, and ongoing measurement and reporting
• Learn how to create training materials and coordinate training for Customer Care and Social Media teams
• Involved and part of the development of the product strategy and vision for mobile app products
• Manage prioritization and trade-offs among customer experience, performance, and operational support load
• Coordinate with Quality assurance team to review the test case to ensure we have covered all the business requirement
• Involved in the Test data setup for UAT testing for business user.

Confidential - New York, NY

Business Analyst

Responsibilities:

• Work through the business requirements and gathering for setting up the customer/ member information and manage billing modules in ORMB system
• Involved in the functional design and specification for Enrollment of customer information
• Developed BRD to compose the requirements for manage delinquency module on the criteria for customer not making payments on time and account termination etc.
• Setup the meeting between Business users and other stakeholders on requirement clarifications
• Presented the business requirement walkthrough with all the project stakeholders
• Create required BRD documents to capture all the business scenarios
• Created business requirements for billing related online transactions stored into Data warehouse application
• Coordinate with Quality assurance team to review the test case to ensure we have covered all the business requirement
• Develop business requirement traceability matrix to make sure all the business requirements are tagged against each use case
• Worked closely with development teams to ensure smooth requirements transition to business solution to implement ORMS modules.
• Billing Interfaces modules has set of outbound feeds goes out of this billing system. Hence, I was involved in the impact analysis of downstream systems
• Gathered in requirements phase and UI Design to setup web application for Agents using Angular JS and Spring Boot.
• Gathered the business requirements to setup the Reporting module of this system, which has set of critical reports frequency varying monthly, quarterly etc.
• Coordinated with business users as part of UAT testing phase of the project for setting up customer enrollment information module and billing process modules.
• Involved in the Test data setup for UAT testing for business users

Confidential

Jr. Business Analyst

Responsibilities:

• Gathered business requirements for CTMS application and its two components EDC & CDW.
• Facilitated meeting between Business users and other stakeholders on requirement clarifications
• Presented the business requirement walkthrough with all the project stakeholders
• Create required BRD documents to capture all the business scenarios
• Coordinate with Quality assurance team to review the test case to ensure we have covered all the business requirement
• Develop business requirement traceability matrix to make sure all the business requirements are tagged against each use case
• Participated in User Acceptance Testing (UAT) phase and, involved in the Test data setup for
• UAT testing for business user.
• Worked with delivery team on structuring and organizing data for use in the analytics/ report screens
• UsedSQLfor verifying the data being displayed in reports, dashboard, query manager and the data that is coming in from EDC System
• Worked with the SME performing data analysis to identify fields to be displayed in reports as per different roles/ actors
• Involved in weekly walkthroughs, inspections, and verification meetings with various stakeholders in the project.
• Developed UML based methods to create user stories and use cases.