• Analyst with strong years of experience with researching and gathering data, business analysis, and financial analysis.
• Professional copywriting experience with project development for media companies.
• Knowledge of IBM Rational DOORS for requirements communications.
• Business Intelligence experience with SAP Crystal Reports.
• Several years of experience with first-tier technical customer support.
• Knowledge of communications principles with agile methodology for SDLC.
• Basic knowledge of Group Policy Objects both local and nonlocal with Windows XP.
• Strong years of experience with high-volume data operations in AS/400.
• Strong experience with the subjects of finance and accounting including the Generally Accepted Accounting Principles (GAAP).
• Outstanding knowledge of current computer tools and applications used in accountancy.

Technical Skills:
Oracle E-Business Suite - ERP, CRM, PeopleSoft v.8 Financials
Operating Systems - Windows 7, XP, 2000, NT
Database Related Skills - MS-SQL, MS-Access, Business Objects
Internet Protocols - Cox ISP, FTP, HTML C
Resolution Applications - ITIL, ITSM, 
MS Tools- MS-Word, MS-Excel, MS-Access, MS-Power Point, MS-Office

PROFESSIONAL EXPERIENCE

TECHNOLOGY ANALYST January 2012 - Present
Confidential, Roanoke, Virginia

• Management of corporate website that includes technical specifications and client specific content.
• Crystal Reports to document clients including additions to database, revenue monitoring, and scheduled events.
• Development and editing of content.
• Development of content structures for use with client events.
• Assistance with proper inventory of listings and events information.

WEB CONTENT DEVELOPMENT January 2011 - 2012
Confidential, Roanoke, Virginia

• Research and development of web content in article format for Examiner website.
• Articles are written to report on volatility of current high-end market accessories.
• Web content is used to highlight the most alluring features of the area.

BUSINESS PLAN DEVELOPMENT January 2010 - 2011
Confidential, Roanoke, Virginia

• Development of executive summary and description of operations to define the scope and nature of the online business.
• Financial analysis for the detailed preparation of the following structures:
• First year, second year, and third year projections for annual revenue, expenses, and profit / loss.
• Sources and uses of funds statement.

TECHNOLOGY ANALYST March 2008 - 2009
Confidential, Radford, Virginia

• Knowledge of the design of pivot tables with Microsoft Excel.
• Development of Crystal Reports for the functions of:
• Documented analysis of client technical issues received from TrackIT application.
• Documentation of system reactions from test applications.
• Reporting for updates to communications flow of Agile SDLC.
• Usage of IBM Rational DOORS for communications of systems requirements.
• In depth training for financial strategy pertaining to the following areas:
• Directional strategy with the emphasis on long equity and short selling.
• Global Macro strategy
• Developed research techniques for analysis of companies to determine relevance and volatility.
• Use case development for the documentation of system reactions.
• Provided support and resolution analysis based on concepts of ITIL and Six Sigma applications.

ACCOUNTING ASSOCIATE (Contract) September 2007 – March 2008
Confidential, Roanoke, Virginia

• Responsible for accounting principles for entire drilling equipment office.
• Assisted with payroll for office employees and sales staff.
• Arranged payroll documents, entered appropriate entries, and would send a final sorted report compiling accounts entries of departments to management team.
• Cross checked accounts and submitted data related to tax payments to tax department
• Assisted with payroll adjustments and deductions and would send final copy to payroll manager.

DATA ANALYST - INSURANCE CLAIMS April 2004 – December 2006
Confidential, Ashburn, Virginia

• Worked with corporate intranet structure to maintain medical insurance claims.
• Understanding of ICD-9 and CPT codes.
• Strong understanding of communication protocol for Federal based AS/400 platform.
• Used Access developed database structures for compilation of records.

BUSINESS PROJECT MANAGEMENT (Contract) December 2001 – April 2004
Confidential,Roanoke, Virginia
Blue Lava Wireless

• Worked directly with Florida office for BlueLavaWireless.com.
• Created and edited content for new wireless entertainment series.
• Created invoice documents for accounting purposes that summarized costs for services.
• Knowledge of communication protocol for wireless enterprise.
• Monitored content to ensure quality and freshness.

Tribune Media Services

• Worked directly with Executive Director in Santa Monica, California office.
• Wrote 1/3 of all content for the national promotion of Tribune Media’s website Zap2it.com.
• Zap2it.com provides information regarding television, movies, and all facts of the entertainment industry for the internet.
• Monitored content to ensure quality and freshness.
• Created invoice documents for accounting purposes that summarized costs for services.
• Strong knowledge of communications methodology for national media distribution.
• Performed in a Corporate Writing, Research, and Development capacity.

TV Land Network

• Prepared contract material with corporate executives to administer mutually agreeable contracts.
• Created entertainment content to promote new add-on series for 2001 – 2002 television season.
• Wrote and developed media content to be used with programming bytes to accompany DAT tapes as promotional packages.
• Monitored content to ensure quality and freshness.
• Handled all aspects of Research and Development for content.

KeenTrivia.com

• Directly responsible for product launch of internet website.
• Website titled KeenTrivia.com was developed using Netscape’s HTML Composer program.
• Strong knowledge of escalation and communication protocol to monitor posts to website.
• Developed Direct Response advertisements to promote website to the internet audience.
• Monitored content to ensure quality and freshness.
• Used community feedback and experience to contribute to design and vision of site.
• Responsible for writing and editing of all website content and marketing material.
• Wrote, edited, and proofread all of the following:
• Press releases
• Media advertisements
• Product promotions

EDUCATIONCERTIFICATION OF COMPLETION – HEDGE FUNDS STRATEGY 
BACHELOR OF SCIENCE DEGREE - COMMUNICATIONS

PROFESSIONAL EDUCATION:
ITIL 
G3 Computer Security Training – G3CS-IAT-1FCE032
Thumb Drive Awareness Virtual – THUM-IAT-1FCE034
Business Objects
SAS 
SPSS 
Netscape HTML Composer
Microsoft Office Suite 
AS/400 USPS IBM 
Cox Communications ISP
Microsoft Office Live 
AS/400 NALC IBM 
CITRIX Support 
Microsoft Windows XP 
Track It Support System