CHRONOLOGICAL SUMMARY OF EXPERIENCE

Confidential

Sr. Business Analyst

Responsibilities:

• Conducted user interviews, workshops JAD sessions to understand and articulate business requirements and converted requirements into technical specifications.
• Interacted with cross functional teams to facilitate gathering of business requirements.
• Served as a liaison between clients and technical staff to resolve conflicts.
• Prepared user/business requirements, functional specifications and Use Case System documents.
• Responsible for defining the scope and business rules of the project, gathering business requirements and documenting them textually or using models.
• Performed GAP analysis to identify mismatch between system functionality and business requirements and segregated those into high/low level Use Cases and Activity Diagrams using Rational Rose.
• Assisted with change, issue, quality and risk management activities, and generated management reports on weekly and monthly basis.
• Used Query Analyzer, Execution Plan to optimize SQL Queries
• Created full SDLC project documentation, including: requirements, functional design, technical design, and specs using SnagIt, MS Word and Team Foundation Server.
• Conducted the FRS and URS reviews and walkthroughs with designers, developers and stakeholders, and performed feasibility and adaptability study.
• Developed detailed business flows through both high-level and detailed Visio diagrams.
• Conducted Risk Analysis and Credit Risk Estimation Analysis like Regression Analysis.
• Prepared a package of Process flow diagrams to document the existing system.
• Created and updated project status, requirements and diagrams using RUP methodology.
• Reconciliation of ACH Wire Transfer/Rejects, SWIFT Rejects, and daily processing files.
• Worked on design list and documented requirements to meet industry regulations.
• Oversaw Internet Banking, Bill Payment, Telephone Banking, Mobile Banking, ATM, ACH, Wire Transfer, Check 21 and miscellaneous electronic banking functions.
• Hosted review meetings with offshore development teams and QA teams.
• Performing Web Testing, User Interface Testing, Negative Testing, Positive testing, User Acceptance Testing and Baseline Testing.
• Wrote test plans, organized UAT testing effort and effectively communicated results to the project team.
• Extensively using sharepoint for sharing documents
• Worked on Oracle-SQL, Rally/Jira and excel extensively
• Performed training of the end users.

Confidential

Business Analyst

Responsibilities:

• Communicated with product management as well as internal/external customers to understand requirements and business needs.
• Developed Vision Document and use case documents.
• Conducted requirement gathering sessions, effectively elicited and helped stakeholders negotiate and prioritize requirements.
• Wrote clear, concise, and unambiguous business requirements, functional and non-functional requirements, and UAT test cases using business use cases, sequence diagrams, Activity Diagrams, and other UML techniques.
• Conducted meetings to gather requirements and defined scope for new functions and modifications to existing ones.
• Interviewed SME's Subject Matter Experts , asked detailed questions and carefully recorded the requirements in a format that could be reviewed and understood by both business people and technical people.
• Presented specifications to various teams for signoff and education.
• Translated business requirements into specified project briefs for presentation to management, development, and QA teams.
• Worked closely with developers and end users to ensure technical compatibility and business process uniformity of current and future state technological systems.
• Utilized rapid prototyping tools and techniques to facilitate the development of graphical user interfaces and applications.
• Monitored client expectations through client involvement and communication throughout the lifecycle of the project educated clients and stakeholders on the benefits and risks associated with the project.
• Resolved conflicts between testers and development teams.
• Facilitated JAD sessions to embrace a problem's dimensions, possible causes, requirements, to propose alternative solutions and to reach a decision.
• Development of standard documentation package Requirements, Specification, Design, Operations, and Testing Plans .
• Executed SQL queries to retrieve data from multiple tables using TOAD to validate and verify database values.
• Experienced in writing test plans, defining test cases, developing and maintaining traceability matrix and test scripts
• Frequently updated the requirement and defect status as per the current status of the testing project in the Clear Quest.
• Conducted User Acceptance Testing UAT sessions with business users and stakeholders.
• Extensively using sharepoint for sharing documents
• Worked on Oracle-SQL, Rally/Jira and excel extensively
• Participated in Monthly Meetings, Review meetings, Business Requirements meetings and other project meetings from time to time.

Confidential

Business Analyst /Reporting Analyst

Responsibilities:

• Worked on Oracle-SQL, Rally and excel extensively
• Extensively using sharepoint for sharing documents
• Worked with the Business sponsor and Project Manager to create Project Charter, which covered Project need, Business scope, Resources and constraints of the project.
• Performed workflow analysis to help identify Business needs and corresponding solutions.
• Created Business Requirement Documents, Functional Requirement Specifications and used DOORS to maintain the requirements.
• Documented all the discussions, stored the requirements and tracked the changes maintaining the versions of document.
• Created requirements in Iteration development and waterfall method.
• Documented and maintained Requirements Traceability Matrix RTM to validate that all requirements have been tested.
• Collected requirements for Credit risk calculation Engine
• Generated Inventory/Exception reports prototype to accelerate the requirements gathering for SVP/Director/Manager centric reports.
• Chaired meeting with 25 senior business users to explore the enhancements needed in the underwriting process model of selecting suitable loans from the massive loan list routing loans to the correct queue for extensive review
• Provided regular and timely feedback to management regarding new trends or sensitive issues that arise from handling interactions and provide relevant data/statistics/analysis that adds value.
• Performed data analysis on loan attributes in excel concluding the key findings in a report which are presented to management to make critical loan quality decisions
• Reconciled monthly and quarterly loan data to match current state and cap projections utilizing MS Access.
• Worked in mainframe environment and used SQL to query various reporting databases
• Extensively used MS Excel V-lookup, Pivot tables to create highly complicated reports that would suffice the needs of higher management and Project Managers.
• Responded to internal and external environmental changes that can impact corporate mission
• Created Test plans, After Action Reviews and Questionnaires to execute and support various BCP related exercises, activities and tests.
• Coordinated with onshore and offshore team to ensure the test plan is concurrent with the development initiatives.
• Provided support for User Acceptance Testing with UAT cases and resolving any issues with the users and performed UAT and participated in writing test plans, and developed different testing strategies like Black Box testing.
• Analyzed Requirements and created Use Case Documents, Use Case Diagrams, Activity Diagrams using UML

Confidential

Business Analyst

Responsibilities:

• Showed leadership while eliciting requirements by conducting requirements workshops, As-Is and To -Be work flow analysis , surveys.
• Showed strong analytical skill, including a thorough understanding of how to interpret customer business needs and translate them into unambiguous business requirements.
• Proactively communicated and collaborated with project team members to analyze business needs and deliver the following artifacts as needed: Business Requirements Document, Use Cases, Traceability Matrix .
• Showed Leadership capability to ensure facilitating sign off from stake holder, project sponsors and users along with perseverance to ensure Technical Leads understand the business requirements through BRD reviews.
• Worked seamlessly with Functional analysts to provide guidance on the business requirements.
• Engaged with Test Lead to review test plans, test scenarios and provide feedback.
• Worked with user community to facilitate User Acceptance Testing.
• Worked closely with Change Management team member to help create training plans.
• Successfully engaged in multiple projects simultaneously.
• Worked independently with users to define concepts and under direction of project managers.
• Served as the conduit between the business units, technology teams and support teams.

Confidential

Business Analyst

Responsibilities:

• Coordinating with the client team actively for requirement gathering.
• Attending project kick-off meetings, requirement turn over sessions and actively communicating with the client and onshore/offshore development team to minimize gaps between requirement and implementation.
• Preparing Business and functional requirement documents and getting signoffs from stakeholders.
• Publish estimates and project schedule and actively coordinate with onshore/offshore team to closely track timelines.
• Actively involved in Unit testing, certification testing, migration testing, System Integration testing and development integration testing phases.
• Peer Review and testing of application functionality, for different POS Online applications.
• Facilitating the offshore team by getting approvals on databases, unix servers and application servers related requests.
• Creating weekly JIRA status reports and tracking status of enhancements, defects and tasks weekly.
• Point of contact for applications: EPS data mining, paym ent systems password management, daily run dashboard, EPS dashboard and Store configuration tool.

Confidential

Business Analyst

Responsibilities:

• Maintained documents on SharePoint to facilitate seamless interaction with multiple teams with different document repositories.
• Interacted with clients to understand a broad range of reporting requirements, and validating it with the regulatory requirements for reporting for a Prime Broker.
• Financial products involved: Fixed Income, Equities, Derivatives, Options, Futures, Forwards, and swaps
• Responsible for gathering information from Customer service agents and supervisors to produce Business requirements Documents Functional Requirements Documents.
• Work as a liaison among stakeholders in order to elicit, analyze communicate and validate requirements for changes to business model, policies and information systems
• Brainstormed Business Process Model for phase-by-phase deployment approach on transformation project.
• Defined the scope, financial Projections and Cost Benefit Analysis Progressed from problem statement to well documented Design.
• Defined Functional Requirements and segregated them into high level and low level use cases, activity diagrams using UML.
• Followed the UML based methods using Rational Requisite Pro to create business flow diagrams, Use Case diagrams, Activity diagrams, State diagrams, Sequence and Collaboration Diagrams.
• Used RUP a software engineering process to configure and develop processes, standards and procedures.
• Performed cost benefit analysis for COTS Commercial off the shelf tools versus developing the app in-house
• Designed and developed Project document templates based on SDLC Methodologies.
• Communicated Project Requirements, Business Issues, created Solutions and made recommendations.
• Supported Onshore Offshore Management, Hiring Managers contingent workers
• Performed GAP Analysis.
• Worked as a liaison between the developers and management, and was instrumental in resolving conflicts between stakeholders and technical development teams.
• Actively involved with PM in developing Timelines for Project Delivery and Managed Projects and Resources to successful completion.
• Developed training material for functional and process improvements.
• Reviewed Test plan, Test Condition and Test Cases and determined that they all meet the actual requirements.
• Carried out UAT by developing test plans, test scenarios, test cases, and test data to be used in testing based on business and user requirements, technical specifications of the product.
• Actively involved in System and Integration Testing.