SUMMARY OF EXPERIENCE

Confidential

Sr. Business Analyst

Responsibilities:

• Conducted user interviews, workshops JAD sessions to understand and articulate business requirements and converted requirements into technical specifications.
• Interacted with cross functional teams to facilitate gathering of business requirements.
• Served as a liaison between clients and technical staff to resolve conflicts.
• Prepared user/business requirements, functional specifications and Use Case System documents.
• Responsible for defining the scope and business rules of the project, gathering business requirements and documenting them textually or using models.
• Performed GAP analysis to identify mismatch between system functionality and business requirements and segregated those into high/low level Use Cases and Activity Diagrams using Rational Rose.
• Assisted with change, issue, quality and risk management activities, and generated management reports on weekly and monthly basis.
• Used Query Analyzer, Execution Plan to optimize SQL Queries
• Created full SDLC project documentation, including: requirements, functional design, technical design, and specs using SnagIt, MS Word and Team Foundation Server.
• Conducted the FRS and URS reviews and walkthroughs with designers, developers and stakeholders, and performed feasibility and adaptability study.
• Developed detailed business flows through both high-level and detailed Visio diagrams.
• Conducted Risk Analysis and Credit Risk Estimation Analysis like Regression Analysis.
• Prepared a package of Process flow diagrams to document the existing system.
• Created and updated project status, requirements and diagrams using RUP methodology.
• Reconciliation of ACH Wire Transfer/Rejects, SWIFT Rejects, and daily processing files.
• Worked on design list and documented requirements to meet industry regulations.
• Oversaw Internet Banking, Bill Payment, Telephone Banking, Mobile Banking, ATM, ACH, Wire Transfer, Check 21 and miscellaneous electronic banking functions.
• Hosted review meetings with offshore development teams and QA teams.
• Performing Web Testing, User Interface Testing, Negative Testing, Positive testing, User Acceptance Testing and Baseline Testing.
• Wrote test plans, organized UAT testing effort and effectively communicated results to the project team.
• Performed training of the end users.

Confidential

Business Analyst

Responsibilities:

• Communicated with product management as well as internal/external customers to understand requirements and business needs.
• Developed Vision Document and use case documents.
• Conducted requirement gathering sessions, effectively elicited and helped stakeholders negotiate and prioritize requirements.
• Wrote clear, concise, and unambiguous business requirements, functional and non-functional requirements, and UAT test cases using business use cases, sequence diagrams, Activity Diagrams, and other UML techniques.
• Conducted meetings to gather requirements and defined scope for new functions and modifications to existing ones.
• Interviewed SME's Subject Matter Experts , asked detailed questions and carefully recorded the requirements in a format that could be reviewed and understood by both business people and technical people.
• Presented specifications to various teams for signoff and education.
• Translated business requirements into specified project briefs for presentation to management, development, and QA teams.
• Worked closely with developers and end users to ensure technical compatibility and business process uniformity of current and future state technological systems.
• Utilized rapid prototyping tools and techniques to facilitate the development of graphical user interfaces and applications.
• Monitored client expectations through client involvement and communication throughout the lifecycle of the project educated clients and stakeholders on the benefits and risks associated with the project.
• Resolved conflicts between testers and development teams.
• Facilitated JAD sessions to embrace a problem's dimensions, possible causes, requirements, to propose alternative solutions and to reach a decision.
• Development of standard documentation package Requirements, Specification, Design, Operations, and Testing Plans .
• Executed SQL queries to retrieve data from multiple tables using TOAD to validate and verify database values.
• Experienced in writing test plans, defining test cases, developing and maintaining traceability matrix and test scripts
• Frequently updated the requirement and defect status as per the current status of the testing project in the Clear Quest.
• Conducted User Acceptance Testing UAT sessions with business users and stakeholders.
• Participated in Monthl y Meetings, Review meetings, Business Requirements meetings and other project meetings from time to time.

Confidential

Business Analyst /Reporting Analyst

Responsibilities:

• Worked with the Business sponsor and Project Manager to create Project Charter, which covered Project need, Business scope, Resources and constraints of the project.
• Performed workflow analysis to help identify Business needs and corresponding solutions.
• Created Business Requirement Documents, Functional Requirement Specifications and used DOORS to maintain the requirements.
• Documented all the discussions, stored the requirements and tracked the changes maintaining the versions of document.
• Created requirements in Iteration development and waterfall method.
• Documented and maintained Requirements Traceability Matrix RTM to validate that all requirements have been tested.
• Collected requirements for Credit risk calculation Engine
• Generated Inventory/Exception reports prototype to accelerate the requirements gathering for SVP/Director/Manager centric reports.
• Chaired meeting with 25 senior business users to explore the enhancements needed in the underwriting process model of selecting suitable loans from the massive loan list routing loans to the correct queue for extensive review
• Provided regular and timely feedback to management regarding new trends or sensitive issues that arise from handling interactions and provide relevant data/statistics/analysis that adds value.
• Performed data analysis on loan attributes in excel concluding the key findings in a report which are presented to management to make critical loan quality decisions
• Reconciled monthly and quarterly loan data to match current state and cap projections utilizing MS Access.
• Worked in mainframe environment and used SQL to query various reporting databases
• Extensively used MS Excel V-lookup, Pivot tables to create highly complicated reports that would suffice the needs of higher management and Project Managers.
• Responded to internal and external environmental changes that can impact corporate mission
• Created Test plans, After Action Reviews and Questionnaires to execute and support various BCP related exercises, activities and tests.
• Coordinated with onshore and offshore team to ensure the test plan is concurrent with the development initiatives.
• Provided support for User Acceptance Testing with UAT cases and resolving any issues with the users and performed UAT and participated in writing test plans, and developed different testing strategies like Black Box testing.
• Analyzed Requireme nts and created Use Case Documents, Use Case Diagrams, Activity Diagrams using UML

Confidential

Business Analyst

Responsibilities:

• Showed leadership while eliciting requirements by conducting requirements workshops, As-Is and To -Be work flow analysis , surveys.
• Showed strong analytical skill, including a thorough understanding of how to interpret customer business needs and translate them into unambiguous business requirements.
• Proactively communicated and collaborated with project team members to analyze business needs and deliver the following artifacts as needed: Business Requirements Document, Use Cases, Traceability Matrix .
• Showed Leadership capability to ensure facilitating sign off from stake holder, project sponsors and users along with perseverance to ensure Technical Leads understand the business requirements through BRD reviews.
• Worked seamlessly with Functional analysts to provide guidance on the business requirements.
• Engaged with Test Lead to review test plans, test scenarios and provide feedback.
• Worked with user community to facilitate User Acceptance Testing.
• Worked closely with Change Management team member to help create training plans.
• Successfully engaged in multiple projects simultaneously.
• Worked independently with users to define concepts and under direction of project managers.
• Served as the conduit between the business units, technology teams and support teams.