PROFESSIONAL SUMMARY:

• Certified Scrum Product Owner (CSPO), with extensive experience in Agile Industry.
• 8 years of extensive experience in Software Development Life Cycle (SDLC), system design testing and implementation of Finance, Ecommerce, Capital Markets and Banking domain.
• Building mCommerce applications on Samsung, Tablets and Android phones for Flight Crew
• Strong Business Process Management skills and Data Modeling, Data Warehousing experience including Process Mapping &, Process Visualization, Business Process Analysis, Business Process Frameworks.
• Assisted PMO Lead in handling program levels issues, change request and risks management and ensured that the Project Management Office processes are kept up to date.
• Conducted JAD sessions with relevant stakeholders and client team managers, GAP analysis, System Testing and UAT Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP), and Rational Tools used during various phases of RUP business.
• Involved in gathering, analyzing, and documenting business requirements, functional requirements and data specifications for Business Objects Universes and Reports.
• Knowledge in Software development life cycle (SDLC) methodologies like Waterfall Model, Agile Model, RUP Model
• Extensive experience doing System Analysis and Design using Joint Application Requirement (JAR)
• Adept in deploying the projects by involving in go - live processes and getting client feedback timely.
• Excellent facilitator of Joint Requirement Planning (JRP) Sessions and JAD sessions.
• Proficient with MS Excel (Pivots, lookup functions, basic macros), MS Access, MS Word, MS Visio, MS Project.
• Good knowledge of Business Process Modeling and Business Re-Engineering.
• Excellent business writing skills for Functional Requirement Specifications (FRS), Business Requirements Documents (BRD), Systems Design Specification, Systems Requirement Specification (SRS), Use cases and User Stories.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis.
• Was involved in managing the Daily Standup meetings and also ensured that quality standards were enforced as per the build-release schedule.
• Experience in preparing documents for purposes and excellent time management skills.
• Strong customer/user advocate, apt negotiator with excellent analytical, communication, decision- making and organization skills.

TECHNICAL SKILLS:

Tools: MS-Project, MSOffice, MS Visio, MS (Excel, Word, PowerPoint). SharePoint

RDBMS/DBMS: SQL, MySQL, Oracle 8i/9i/10g/11g

Rational Tools: Rational Clear Quest, Rational Rose, Rational Clear Case, Rational Requisite Pro

Known Scripts/Languages: HTML

Application/Web Servers/OS: Apache 2.0.52, WebLogic8.1.6, Windows XP.

Case Tools: Rational Requisite Pro, Rational Rose, Clear Quest Suite, Test director 8, Quality Center 9.0

Business Skills: Business Definition Requirements, Business Process Analysis & Research, Use Case Modeling, JAD/RAD Sessions, Requirements Gathering, Gap Analysis and Impact analysis, Finance, Banking, Mortgage.

Methodologies: Agile, Waterfall, RUP and UML

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• To research and elicit, analyse, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholder’s functional requirements and design specification for enhancing iRecord application
• Involve in the Daily stand-up meetings and also ensured that quality standards were enforced as per the build-release schedule
• Conduct interviews, to understand client needs and gather and analyse the requirements with stakeholders throughout SDLC to resolve open issues
• Identifying, negotiation and conflict resolution skills, document any constraints and feasibility considerations, brainstorm as necessary to come up with alternate solutions and/or business processes or screen designs as appropriate
• Manage the evolution of user stories and other backlog items, including breaking down the stories, eliciting conversations, and facilitating story refinement sessions.
• Meetings with business users to validate future state requirements against the statement of work, assist with creating detailed functional specification documents and Work in Agile environment and maintain the Product Backlog working with client SMEs
• Work with JIRA ability to manage the task and have a continuous update on the project schedules, issues, s and handle the available resources. Ability to create and manage the User Stories/Epics, groom stories and maintain the Product Backlog.
• Conduct SWOT Analysis and ROI analysis, forecasting and traceability matrix. Extracts and analyses data from various sources, including databases, manual files, and external websites and working with SQL and other database engines to extract the information to validate the data.
• Develop and update functional use cases and conduct business process modelling (UML) to explain business requirements to development and QA teams using MS. Visio and MS. Project.
• Interacted with the customer and program team to evaluate and prioritize the stated user requirements and analysed complex issues and provided comparative analysis of alternatives leading to a solution recommendation, action plan.
• Accumulate subject matter experts and drove the requirements gathering process through approval of the documents that convey their needs to management, developers, and quality assurance team throughout the Project cycle.
• Answer ad hoc questions and provide clarification or direction to development and support teams regarding user stories and functions.
• Co-ordinate with the developers and clients to verify and analyse all requirements. Identify and document any constraints and feasibility considerations, brainstorm as necessary to come up with alternate solutions and/or business processes or screen designs as appropriate
• Address production, UAT issues, proper action was taken accordingly based on priority and requirement.

Environment: Java, VB, C++, clipper, Microsoft Visio, Agile, Scrum, MS-Access, MS-Office (Word, Excel, PowerPoint), J2EE, SDLC, MS Project, Jira, Microsoft Access, Rally.

Confidential

Sr. Business Analyst

Responsibilities:

• Gather requirements and document the functional specification for the Inflight team.
• Building mCommerce application on Samsung, Tablets and Android phones for Flight Crew in PCD Enhancements.
• Gathering business requirements from the client translating them into use cases and functional specifications.
• Communicating to various business stakeholders and understand their vision and ensuring this achieved in the course of the project. Key tasks also include performing LOE impact analysis, ROI analysis, user experience analysis
• Provide application business scope, testing requirements & application walkthrough to the Development & QA team.
• Work with developers, architects and the QA team to ensure comprehension and feasibility of requirements. Manage issues logged by developers and resolve them.
• Work collaboratively with clients and stakeholders - both external and internal to client - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholder’s functional requirements and design specification for enhancing several applications
• Bridging the gap in domain understanding between the client and technical team.
• Identify areas for automation.
• Prepare test scenarios. Work with the testing team to prepare the testing plan, scope and other relevant documents and reviewing the test cases.
• Design customer reports and extracts from various processing systems.
• Work with the development team to get the bugs fixed.
• Analyze the change request and coordinating the changes required with the development team.
• Manage Inflight Web Sites, content, format. Keeping current on company standards, formats and documentation for purposes and as part of keeping compliant with company standards.
• Develop, implemented, and administered and continued communications for Flight Attendants, Inflight personnel and Inflight Management Streamline processes to archive and store Flight Attendant data for future use, as research information.
• Manage user security on Crew Management Applications for various groups within the Southwest Airlines organization. Perform quarterly audits to assure SOX compliance.
• Evaluate, develop, test and implement employee satisfaction programs to promote outstanding internal customer service to Inflight Operations personnel and Flight Attendants at SWA.

Environment: Java, VB, C++, clipper, Microsoft Visio, Waterfall, MS-Access, MS-Office (Word, Excel, PowerPoint), J2EE, SDLC, MS Project, Jira, Microsoft Access, Rally.

Confidential

Business Analyst

Responsibilities:

• Worked with the PMO and project managers to ensure timely and accurately reported on all projects and initiated and monitored and reports to management on the status of project efforts, anticipated/identified issues that inhibit the attainment of project goals, and implementing corrective actions
• Estimated time required to deliver project artefacts and reports progress toward delivery goals throughout the project.
• Conducted interviews, to understand client needs, gather, and analyse the requirements as well as JAD sessions with stakeholders throughout SDLC to resolve open issues.
• Work with developers, architects and the QA team to ensure comprehension and feasibility of requirements. Manage issues logged by developers and resolve them.
• Interacted with project stakeholders to elicit, analyse and document project requirements.
• Analysed and prepared the users ‘AS-IS’ workflow scenarios and the ‘TO-BE’ business processes.
• Used Microsoft Visio to model business processes using UML to create use case diagrams, activity diagrams, sequence diagrams and collaboration diagrams.
• Produced professional quality project artefacts including but not limited to business requirement documents, requirement plans, models (e.g. data, event, context and process), traceability matrices, use cases, issue logs and other documents as needed.
• Analyse the change request and coordinating the changes required with the development team.
• Maintained the requirements traceability matrix to manage business requirements.
• Assisted the business in determining if and how new systems or system enhancements may improve process flow and business function.
• Served as a critical resource and liaison between subject matter experts and technologists throughout the project lifecycle

Environment: MS Office Suite, Agile, SQL, Windows XP, Quality Center, Win Runner, Business Objects, MS Visio, Rational Clear Quest, Rational Clear Case