SUMMARY:

• 7 years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Data warehousing, Data Modeling, Evaluating Data Sources, Translating Requirements into Specifications, Application Design.
• Professional experience in Business Analysis, Software Development Life Cycle: System Analysis, Design, Development, Testing, and Implementation on Business Systems.
• Responsible for EDI strategies enabling Health Care Providers and Insurance Careers to communicate effectively.
• Expertise in the EPIC Medical software application EMR, HER as it relates to hospital workflows and setting up the infrastructure for a software implementation in a clinic environment.
• Extremely proficient in using Agile and XP methodologies performed roles of Scrum Master following sprint sessions and used Rally software extensively to write User Stories, assign tasks to individual team members.
• Good Working Knowledge of HIPAA Regulations and Claims Processing.
• Strong experience in Requirements elicitation techniques - conducting user interviews, document analysis, JAD sessions and managing the requirements.
• Expertise in UML class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams as a business analysis methodology for application functionality designs using IBM's Rational Rose.
• Created design documents like data flow diagrams, process flow charts using MS VISIO and UML.
• Strong Object Oriented Analysis and Design using UML, Rational Unified Process, RATIONAL ROSE.
• Comprehensive experience in writing Test Plans, Test Cases and Test Scripts using manual and automated testing tools from Rational and Mercury Interactive such as TEST DIRECTOR, WINRUNNER.
• Actively involved in developing, executing and managing User Acceptance Testing UAT .
• Good hands on experience testing of inquiry screens to support EDI transactions.
• Assisted Quality Assurance QA team in writing test plans, defining test cases, test scenario and data sets.
• Built strong relationships with clients and demonstrated commitment to delivery.
• Strong communication, business understanding, critical thinking and analytical skills.
• Highly motivated, organized and target oriented team player who enjoys working with multi-functional team towards a common goal.

TECHNICAL SKILLS:

Databases: MS ACCESS, MS SQL SERVER

Methodologies: RATIONAL UNIFIED PROCESS, OOAD, UNIFIED MODELING LANGUAGE

Modeling Tools: RATIONAL ROSE, ERWIN 4.0, CRYSTAL REPORTS, MS VISIO

Testing Tools: MERCURY WINRUNNER 7.0, TEXTDIRECTOR 6.0

Operating Systems: WINDOWS 98/2000/ME/XP, WINDOWS NT, UNIX

Office Tools: MS WORD, MS EXCEL, MS POWERPOINT, MS PROJECT 2002/2003

Quality Management: HIPAA

EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Work with business to define document business needs for the RFP package.
• Lead multiple project teams of technical professionals through all phases of the SDLC using technologies including Oracle, Erwin, Data Stage, Data Warehousing, Websphere and Cognos.
• Directed the clinical trial data capture and worldwide data collection systems for various therapeutic areas.
• Performed the requirement analysis, impact analysis and documented the requirements using Rational Requisite Pro.
• Worked on Healthcare system implementation including enterprise Electronic Medical Records EMR and Electronic Health Records EHR software.
• Responsible for sales and marketing specializing in practice management, managed care systems, thin-client technology, Electronic Media Records EMR/EHR/PHE/PMR , ASP technology, and full integration tools.
• Lead, develop and implement the planning system improvements to maintain optimal inventories throughout the global supply chain
• Support for an inventory management value assessment to improve financial performance and the customer experience by reducing working capitals and supply chain costs, and improving on shelf availability.
• The Supply Chain scope includes the entire supply chain from production order to shipping delivery and order management.
• Applied guidelines, standards and regulations such as HL7 CDA, CDISC, MedDRA, Code of Federal Regulations CRFs to clinical data modeling.
• Designed, authored, reviewed and revised Clinical Data Management Plans and Drug Safety Technical Reports are FDA 21 CFR Part 11 compliant
• Used Data warehousing for Data Profiling to examine the data available in an existing database.
• Created RUP activity diagrams and sequence diagrams to analyse the requirements and recommend solutions.
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
• Utilized corporation developed Agile SDLC methodology. Used ScrumWork Pro and Microsoft Office software to perform required job functions.
• Developed HL7 messaging for bi-directional case and disease report exchange, in text and XML formats, in accordance with HL7 specifications
• Healthcare system implementation including enterprise Electronic Medical Records EMR software.
• Represented the business requirements in various alternative views such as analysis models, process flow diagrams and user stories.
• Create and maintain data model/architecture standards, including master data management MDM
• Involved in creating reports for the end users using Crystal reports from the gathered requirements.
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims. Worked on EDI transactions: 270, 271, 834, 835, and 837 P.I.D to identify key data set elements for designated record set. Interacted with Claims, Payments and Enrollment hence analyzing and documenting related business processes.
• Responsible for architecting integrated HIPAA, Medicare solutions, Facets.
• Identify Member, Provider, Coverage, Medicare, and Medicaid.

Environment: Windows 2000/XP, SQL Server, Agile, MS Project, Enterprise Architect, MS Access, Business Process, Rational Clear Quest, Rational Clear Case, Rational Requisite Pro, Cobol, Crystal Reports, Rational Rose, UML,RUP, Informatica, MS Office, MS Visio.

Confidential

Business Systems Analyst

Responsibilities:

• Conducted Joint Application Development JAD and interview sessions to elicit requirements from the users and subject matter experts.

• Successfully designed and implemented statistical reporting processes for regular data collection and clinical data analysis. Analyzed safety and efficacy data from Phase II and III clinical trials.

• Integrate Data from wide range of sources including in-house clinical data management systems, labs and contract research organizations and perform data cleaning.

• Reviewed administrative and clinical practices and procedures: point of care, scheduling, registration, clinical documentation, patient care, and charge entry, medical coding and diagnostic testing procedures associated with multiple business units.
• Performed extensive data modelling to differentiate between the OLTP and Data Warehouse data models
• Facilitated sessions with the senior management to identify business flows and determine whether any current or proposed systems are in compliance with HIPAA guidelines.
• Developed the systems implementation project management plan with milestones and steps from procurement of vendors to project implementation and maintenance.
• Performed extensive Requirement Analysis including data analysis and gap analysis.
• Manage the vendor selection process via a formal RFP process
• Worked with the development team to ensure that they understand the functional specifications.
• Developed application using Visual Basic. Wrote reports using Crystal Reports and MS Access.
• Assisted in monitoring ancillary data transactions and addressed problems with HL7 messages.
• Performed feasibility studies to make sure that goals are consistent with objectives.
• Involved in the formulation of Business Requirements Document BRD after all business requirements were defined clearly.
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams / State Chart Diagrams using Rational Rose according to UML methodology thus defining the Data Process Models.
• Authored the product backlog for the complete project, derived User Stories for individual iterations, assigned tasks and allocated appropriate resources for completion and acceptance of individual stories
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
• Developed and maintained the project plan using MS Project
• After Executive confirmation did Gap analysis to assess needs that could not be met by core EHR.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams using UML and MS Visio.
• Involved in Software Development Life Cycle SDLC Requirement Analysis, Testing and Implementation.
• Created customized report using OLAP Tools such as Crystal Reports for business use.
• Collaborated with the QA team in designing test plans and test cases for the User Acceptance Testing.
• Worked closely with the QA team and Developers to resolve issues.

Environment:Rational Rose, MS Visio, MS Project, Crystal Report, MS Office Suite, Cobol, SQL, Oracle, Windows, TOAD, UML, QTP, Win Runner

Confidential

Business Analyst

Responsibilities:

• Assist in the set-up of the new hospital web portal and document new business processes to support training roll out.
• Work with Project Manager and Clinical Team Lead to assist with general capability and process documentation to support RFP.
• Work with DHHS and Department of Mental Health Services to ensure all BPM requirements related to: Computerized physician order entry CPOE , clinical data repository CDR , Electronic Health Record, Clinical Research and Pharmacy have been captured
• Support for a major effort to improve the Warehouse Management System WMS capabilities of Supply Chain.
• Utilized Agile/ SCRUM and PMI methodologies to monitor, steer and develop project objectives.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• XML order header and order detail data transfer inventory/supply chain management modules
• Involved in the support for a major effort to improve the Warehouse Management System WMS capabilities of supply chain.
• Interacted with the Subject Matter Experts SMEs and stakeholders, gathering business requirements to get a better understanding of client's business processes.
• Used UML, for gathering requirements, created Use Case Diagrams, and Use Case Specification document USD .
• Created Data Stage jobs to extract, transform and load data into data warehouses from various sources like relational databases, application systems, temp tables, flat files etc.
• Generated daily, weekly, and monthly reports using MS Office Tools and submitted to the Team Leads and Manager for reporting, status reporting and analyzing purpose
• Used TOAD to optimize and test SQLs and PL/SQL statements.
• Developed gap analysis document, logical and physical design and remediation plan.
• Involved in the full HIPAA compliance lifecycle from gap analysis, mapping, implementation and testing for processing of Medicaid Claims.
• Established a RUP Rational Unified Process centric business analysis methodology.
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
• Performed felid-by-field mapping of interface between parent EMR system and downstream system.
• Prepared Use cases and activity diagrams for a source system using Enterprise Architecture EA tool.
• Analyzed existing procedures and reported to management to improve productivity
• Tested the system manually and using automated tools.
• Involved in creation of test plan, test scenarios, test cases for unit, system and system integration testing.
• Performed Integration testing, Regression Testing, Functional Testing, System Testing and Load Testing.
• Execution of test scripts using Win Runner, Test Director.

Environment:, Windows XP Professional, Enterprise Architect, PL/SQL, MS Access 2000, Data Stage, MS Excel, MS Project, RUP, Oracle, UML, Rational Rose, Requisite Pro, Clear Case 2002, Rational Clear Quest 2002, MS Office suite, MS Visio 2003

Confidential

Business Analyst

Responsibilities:

• Analyzed user requirement documents URD , software requirement specification document SRS and prepared System test plan by dividing the application into manageable units.

• Involved in Annotating CRF's, Creating Database Specifications based on Database Structures provided by the client and writing Conversion Programs by extracting Oracle Clinical data.
• Developed, implemented and executed test methodologies and plans to ensure software product quality as per the RUP methodology. Test some of the Extensions in Facets application manually.
• Generated Reports on AE and SAE as a part of clinical data management process.
• Used Data Mapping for the creation of conversion programs into CDISC SDTM Standards from oracle clinical data.
• Developed reports based on the Clinical Trial protocol
• Perform Gap Analysis of the processes to identify and validate requirements.
• Involved with all the phases of Software Development Life Cycle SDLC methodologies throughout the project life cycle.
• Collected and processed quantitative and qualitative data analysis.
• Prepared spreadsheets with the help of MS Office to show like specific geographic regions etc.
• Conducted several demos driven by MS PowerPoint Presentations.
• Gathered requirements and modeled the data warehouse and the underlying transactional database
• Involved with the business users, developers to make sure the reports were developed right to the specification.
• Was responsible for indexing of the tables in that data warehouse.
• Documented existing applications with the creation of UML sequence diagram and class diagram to document.
• Involved in creating use case diagrams for the purpose of the team to understand the workflow of the system.
• Involved in the User Acceptance Testing to make sure the defects raised by the business users were resolved up to the Management Expectation by the developer group. Prepared documentation using MS Word.
• Created reports in MS Word for account processing of each client group.
• Worked with the quality assurance group through out the company identifying the major changes with the greatest opportunity for cost reduction. Involved in generating Test Plans, Test Scripts and Test Cases manually in MS Excel.

Environment: Oracle, Windows, Pl/SQL, Rational Enterprise suite, Enterprise Architect, RUP, UML, COBOL, Data Stage, Microsoft Word, Excel, Visio, MS Project.

Confidential

Business Analyst

Responsibilities:

• Performed the requirement analysis, impact analysis and documented the requirements using Rational Requisite Pro.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Reviewed the Joint Requirement Documents JRD with the cross functional team to analyze the High Level Requirements.
• Meticulously assessed data from various sources and generated conceptual and logical database designs using ERwin data modeling tool.
• Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
• Planned and documented procedures for data processing and prepared data flow diagrams for the application.
• Worked in mainframe environment and used SQL to query various reporting databases
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
• Analyzed trading partner specifications and created EDI mapping guidelines
• Conducted interviews with end-users to collect requirement and business process information.
• Documented the Traceability Matrix for tracing the Test Cases and requirements related to them.
• Designed and developed project document templates based on SDLC methodology
• Used MS Visio for Process modeling and Business Process flow diagrams
• Performed Unit Testing and User Acceptance testing and documented detailed results.

Environment: UNIX, MS Power Point, MS Excel, MS Word, MS Visio, MS Project, Rational Rose, System Analysis, Load Runner, Crystal reports, Pl/SQL, SQL