PROFESSIONAL SUMMARY:

• A Business Systems Analyst with over 6 years of Professional experience in eliciting business requirements and requirement documentation, who has worked in the several product teams and alongside the development and implementations team and has a very strong technical knowledge of the software development life cycle from requirement elicitation to release.

TECHNICAL SKILLS:

Business Analyst Tools: MS Office Suite (Word, Excel, Outlook, PowerPoint), MS Visio, MS SharePoint, MS SharePoint, Gliffy. JIRA, Confluence, Draw IO, Planning Poker, Balsamiq

Testing Tools: Postman, SOAP UI, MYSQL workbench

Languages: JavaScript, SQL, PL/SQL, XML

Technical Skills: JAD Sessions, Observation (Job Shadowing), Waterfall, Agile, Scrum SDLC methodologies, Project Management, Oracle DB, MS Word, MS Excel, MS Project, MS PPT, MS Visio, Interview, Focus Group, Structured Walk - through, Business Analysis & Stakeholder relationship, MS Dynamics, CRM, Root Cause Analysis, Unified Modelling Language (UML) Use Case Diagrams, Business Process Improvement, Project Management, & Development, Requirements Workshops

Business Analysts Skills: Organizational Change Management, Elicitation and Collaboration, Test Plan Creation and Execution, Functional and Non-Functional Specification, and User Manuals, GAP analysis, Cost Benefit Analysis.

PROFESSIONAL EXPERIENCE:

Business Systems Analyst

Confidential

Responsibilities:

• Gathered requirements through sit - downs with stakeholders, product owner and subject matter experts, document analysis, business process descriptions, JAD sessions and surveys to define and set project goals
• Decomposed high-level business requirements and turned them into user stories
• Prioritized requirements in the product backlog based on Stakeholders needs
• Created and maintained requirements and specifications through strict adherence to standard Company templates
• Led requirements analysis and verification to ensure that requirement statements are complete, consistent and that they follow the standards
• Set up and Participated in JAD sessions to clarify requirements when needed.
• Created checklists based directly on project requirements and deliverables for testing activities
• Collaborated with other teams to identify testing strategy in order to isolate/understand issues throughout the SDLC
• Engaged in planning system maintenance, deployment, releases and development cycles and activities to improve business process
• Performed API testing and pulled data from multiple sources to compile reports to be used to make informed decisions about our product
• Diagrammed Use Cases, produced Use Case Models, behavioural diagrams and Class diagrams on UML Methodology & Business process flow diagrams using MS Visio, Gliffy, Draw IO, Balsamiq to help clarify requirements

Business Analyst

Confidential

Responsibilities:

• Lead the effort to effectively communicate and collaborate with external and internal clientele to analyze and acquire information needs and Functional Requirements for a Business Process Re-engineering (BPR) project.
• Worked independently with users to define concepts, clarify Functional and Non-Functional requirements to translate them into application and operational requirements.
• Prioritized development backlog, planning release, planning sprints, and driving requirements/ user stories.
• Conducted monthly application review meetings with End-Users to gather and document business needs and configure them into an FRD.
• Administered Requirement Change Request (RCR) and Software Change Request (SCR) to effectively manage all software change request.
• Collaborated with developers and SMEs to establish technical vision and analyze tradeoff between usability and performance needs.
• Clarified issues with developers during efforts to validate designs and functional specifications.
• Provided Business Analyst support and process improvement recommendations and supported the implementation of application enhancement.
• Assisted in developing and documenting Business Requirements, Functional Requirements, Test Cases, assist in the configuration on PHP Application, Created Security Groups, Restore Database Snapshots, EC2 and RDS Instances, etc.
• Analyzed user needs and determined requirements to anticipate and resolve issues to find solutions by means of automated systems.
• Collaborated with project manager in tracking and managing project development process in an agile environment

Junior Business Analyst

Confidential

Responsibilities:

• Facilitated walk through sessions and joint application sessions as required
• Responsible for defining the technical business requirements, contributed to technical product reviews and coordinated with the Product team to drive clarity on project requirements and specifications
• Interacted and communicated requirements between users and development teams and conducted end-user sessions
• Traced and prioritized requirements for the product Backlog
• Played an active role in the daily scrum meetings with product owners, developers and scrum master as a member of an agile team; set and met sprint deliverables and ensured that solutions align and meet the business needs after each sprint
• Specified and modelled requirements using use case diagrams and use case indexes for clarity
• Planned and defined business analysis approach and techniques
• Performed Demo and testing
• Superior business communication skills, both written and verbal
• High level of accuracy, attention to detail, and ability to exercise flexibility and sound judgement
• Excellent communication, interpersonal and facilitation skills
• Well-developed organization, prioritization, and time management skills