Business Analyst Resume Profile Little Rock, AR - Hire IT People

PROFESSIONAL COMPETENCIES

Improved business practices - applying lean/six-sigma to efficiently re-engineer processes. APICS CPIM Training.
Engaged clients with workshops for process improvement requirements brainstorming, elicitation, and documentation.
Designed implemented internal process/systems CRM, requirements/issue tracking, financial/accounting processes .
High aptitude at understanding systems, including working with clients to map processes using UML diagrams.
System architecture UX design adeptness. Strong client approval of numerous implemented solution design elements.
PowerPoint Sales proposal creation delivery experience work led to fruitful client consulting engagements.
High technological tool savvy ERP/CRM Odoo , User Interface Design Tools Protoshare, Axure , Project Management tools Jira, MS Project , Process Mapping tools Vizio, Sensus-BPM, LucidChart , Process modeling tools POM-QM .
Experience in programming Excel functions, incl. pivot-tables, custom formula mapping, IF Statements, etc.
Languages English Native Spanish Fluent French Basic

EXPERIENCE

Confidential

Business Analyst

Elicited requirements and performed gap analysis activities for a child support conversion system project for the state of SC.
Led training sessions and worked internally with team in activities related to planning work for system conversion.

Confidential

Project Lead

Analyzed business practices mapped key processes to understand stakeholder needs for ERP system design development.
Coordinated all aspects of SDLC starting with initial proposal through solution prototype design for enterprise clients.
Facilitated JAD sessions between stakeholders and members at all levels of management.
Managed remote development team led internal project planning prototype design activities, including testing.
Led Kaizen events researched tools, set enforced best practices relating to all internal processes.

Confidential

Junior Buyer

Requested quotes from vendors and followed up with purchase orders after performing competitive bidding process.
Expedited and followed up on orders that were needed quickly to satisfy internal warehousing requirements
Interfaced with engineers and manufacturing floor workers to determine specifications and technical requirements of orders.

Confidential

Product Development Intern

Provided research on lottery ticket sales, delivering detailed analysis of yearly sales trends.
Designed weekly sales spreadsheet template, aiding departmental communication and understanding of data

Confidential

Student Consulting Team Member

Used Lean / Six-Sigma tools to improve the processes of their low-volume, high margin military bearings
Observed manufacturing processes and provided input which could decrease bearing cycle time by up to 2 days.

Confidential

Government Relations Intern

Made contact with media outlets and trade publications to boost the organization's media presence.
Assisted in persuasive lobbying of the offices of eight legislators on various issues of industry concern