SUMMARY:

• Thirty years IT experience, twenty plus years leading IT development and enterprise projects. Career success enabled by demonstrating strong knowledge of agile frameworks and methodologies, strong leadership skills, technology depth and the ability to effectively communicate to developers, executives, and external customers. Specific competencies include:
• Enterprise Program/Project Management
• Enterprise Product Management
• Teaching, coaching and leading the transformational adoption of Scrum and other agile frameworks
• M&A due diligence, planning & execution
• Strategic planning and analysis
• Leadership of large development organizations
• Streamlining operations / cost Efficiencies
• Offshore team hiring and management
• Data warehousing architecture and design, ETL transformation, and Data Analytics
• Database architecture, Design, and mapping, using but not limited to: Oracle, SQL Server, and Sybase RDBMS’s.
• Service Oriented Architecture (SOA)
• Software Development
• Enterprise application integration
• QA methodologies and best practices
• IT Architecture and strategy Business Process
• Management (BPM) design and implementation.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Consultant/Technical Manager

Responsibilities:

• Oversee cloud migration projects utilizing Oracle’s Soar Platform to mass migrate customers Oracle estates to the Oracle Cloud and Oracle ExaCC in Oracle’s Consulting Services group.
• Responsible for overseeing migration of clients’ DB estates, to Oracle’s cloud solutions, ranging from 50 to 500 DBs.
• Manage all project aspects, including but not limited to: infrastructure build, internal development and testing, migration readiness, and migration execution.
• Work directly with the clients’ executive management, key stakeholders and direct resources both remotely and onsite to ensure their needs are being met and align with the defined statement of work.
• Develop and deliver technical documentation, requirements documentation, complex reporting and dashboards, and presentations to multiple stakeholders both internally and externally.
• Fiscally responsible for ensuring project resources, budget, and schedule are on time and meeting forecast.
• Oversee remote resources both onshore and offshore.
• Ensure all contractual and non - contractual documentation is being completed and delivered in its proper cadence.

Confidential

Senior Technical Manager

Responsibilities:

• Oversaw confidential M&A projects that will enable the organization to expand and better leverage their advertising footprint in markets across the country.
• Performed IT Due Diligence and provided recommendation regarding applications, infrastructure, data, software development processes, and interoperability.
• Ensured the integrity of cross-company data transfers as well as ensured financial, data warehousing, and analytics platforms were updated accordingly.
• Facilitated with key executive stakeholders across Software Development, Infrastructure, Engineering, Client Relationships, Sales, Finance and HR groups to ensure projects were aligned with the company’s vision and stakeholders’ needs.
• Worked with subject matter experts in Finance, HR, Facilities, Technical Infrastructure, Software Development, Sales and Operations to build and execute plans with precise and contractual deadlines.
• Provided weekly reporting to executive level management to show current progress, next steps, risks, escalations, mitigation strategies, budget, and overall project health.
• Project responsibility for 35 Matrixed resources.

Confidential

Senior Information Technology Manager

Responsibilities:

• Responsibility for 15 matrixed resources.
• Built relationships with our partners to effectively understand and define scope and strategy.
• Coordinated cross-functional efforts across development, QA, release management, network operations, and business stakeholders.
• Communicated daily with stakeholders to garner understanding of any impediments and conflicts, and ensured proper mitigations strategies were executed.
• Provided weekly executive level dashboard to show current progress, risks, escalations, mitigation strategies, and overall project health.

Confidential

Vice President

Responsibilities:

• As part of the senior leadership team, set fiscal and strategic direction of the Caliber Public Safety Business Unit.
• Oversaw all aspects of software development, data warehousing, ETL, data analytics, database architecture and administration, networking, and systems architecture for the organization’s Mobile, Record Management System (RMS), Computer Aided Dispatch (CAD), and data analytics solutions.
• Drove design, architecture, and development of the organization Services Architecture to insure interoperability between our products and reporting/analytics solutions.
• Oversaw and drove the organizations PMO office and worked diligently with the teams to ensure Software Development, Professional Services, and Network Operation projects and programs were being managed and reported on accordingly.
• Spearheaded efforts to mature the existing Scrum agile methodology across the business unit; re-trained staff, coordinated efforts and provided guidance to team members, senior leadership and stakeholder groups.
• Oversaw process improvement initiatives throughout the business unit for the following: Release Management, Product Management, Change Management, and Incident Management.
• Spearheaded Merger and Acquisition due diligence for the organization from initiation to post acquisition.
• Agile and: Led multiple teams as part of an enterprise transformation to Agile/Scrum after an unsuccessful attempt by previous management to implement it. This included educating,, and mentoring of Scrum Masters, Product Owners, team members, and management.
• Trained staff at all levels in multiple locations across the country, ensured individuals understood their roles and responsibilities, understood why we were doing it, and how success would be measured. This included educating Scrum Masters, Product Owners, and Scrum team members.
• Built stakeholders relationships to facilitate communication across the organization, resulting in better User Story creation, Epic understanding and scope, and more accurate prioritization.
• Implemented KPI’s to measure the team successes which included but not limited to Sprint Burndown, Epic and Release Burndown, Velocity, Sprint Success, Pre and Post Production Defect Rates, and Completed vs Committed Story Points.
• Within first year of implementation we saw an increase of developer throughput by 30% while maintaining an acceptable level of quality.
• NIBRS State Repository Analytics: An incident-based reporting system used by law enforcement agencies in the US for collecting and reporting data on crimes enabling local, state and federal agencies generate NIBRS data from their records management systems. This was an 18 month $1.5M project with responsibility for 15 FTE (10 direct and 5 Matrixed)
• Oversaw architectural design, infrastructure, data architecture, defining of messaging structures, and web-services development for the web-based State Repository platform.
• Architected and developed advanced analytics and reporting presentation layer.
• Developed capability to ingest and output N-DEx, NIBRS, LEOKA, Hate Crime and other UCR data.
• Created API’s for single entry and Batch File Upload of data.
• This initiative enabled the business unit to realize $1M per year in recurring revenue.
• InterDEx Project: An initiative which allowed data from multiple Public Safety agencies to be shared and mined. This was a multi-year $3M project with responsibility for 18 FTE (13 direct and 5 Matrixed)
• Led architectural, infrastructure, data design, and web service development for an interface that could be used agonistic of what product uses it.
• Oversaw development of web services to access federated data queries from multiple trusted sources in every state without storing information locally.
• Ensured that data could be shared across Public Safety agencies regardless of where the data originated from.
• The project was adopted, delivered, and has become one of the major product differentiators for the Caliber Public Safety products in the public safety market.
• Rewrite of mobile PocketCop: This initiative was to rewrite the Caliber’s PocketCop user interface for both android and iOS platforms, ensure better interoperability between our products, and more efficient access to our data sources.
• Worked with stakeholder and clients to develop and design a better UIX experience.
• Led architectural design to enhance our service layer integration to our mobile platforms.
• Oversaw development and architecture of application interoperability between our CAD, RMS and Mobile solutions.
• Enhanced efficiency and timely delivery of CJIS data sources including local, state, and National Crime Information Center (NCIC) sources, providing users with clear, actionable, parsed information from hundreds of agencies and resources.
• This new interface was well received by our customer base and led to a 20% increase in sales.

Confidential

Vice President

Responsibilities:

• Led all software development, data analytics and reporting, and provided architectural oversight for the organization’s School Financial solutions, which included: School Financial Management, HR Management, Fund Accounting, Document Management, Payment processing, and Time &Attendance tracking.
• Oversaw the development, enhancement, and maintenance of our mobile solutions for payment processing, time and attendance tracking, HR, and invoicing solutions.
• Drove design, architecture, and development of the organization SOA to insure interoperability between our products and reporting/analytics solutions.
• Led efforts to implement the agile Scrum methodology across the business unit; coordinated and trained both technical and non-technical teams, provided guidance across the business unit to ensure holistic acceptance, especially with senior leadership.
• Oversaw the business units Program Management and worked diligently with the teams to ensure Software Development, Professional Services, Customer Service, and Network Operation programs/projects were on schedule, on budget, managed, and reported on accordingly.
• Drove Product Management across the business unit and ensured product roadmaps aligned with both the customer’s needs and the business unit’s strategic direction.
• Oversaw process improvement initiatives throughout the business unit for the following: Release Management, Product Management, Change Management, and Incident Management.
• Consolidated Reporting, Analytics, and Web Services: This was a R&D project with focus on developing an infrastructure to consolidate data from the School Financial Systems desperate modules into an operational data store, allowing for quicker reporting and more detailed analytics. This was a 12 Month, $1M project, with responsibility for 5 FTE (3 direct and 2 Matrixed)
• Designed service layer and built services to allow any product in our portfolio to utilize our newly defined analytic solution.
• Drove the architectural design of the canonical structures, which aligned with industry standards and were designed to be used with any product in our portfolio.
• Led the evaluation of presentation layer and analytics layer tools to be used by our products.
• Worked closely with our stakeholders to understand their analytics and reporting needs, created corresponding User Stories and Epics, and prioritized accordingly.
• Developed a flexible reporting UI that created a positive customer user experience eSchoolPayments Mobile Solution: This was an R&D initiative to develop a solution to enable school staff, students, and parents a way to collect and make payments easily for student activities and events, on their mobile devices.
• Worked with stakeholders to design a mobile solution that was easy to use and included high use functionality of the Web Portal.
• Developed the mobile application to run on iOS and android on handheld devices and tablets.
• Developed a solution that took advantage of our Service Oriented Architecture (SOA) allowing for seamless integration to our messaging layer and corresponding products.
• Ensured secure access to add money using a credit card, debit card, or electronic check.
• The solution was very well received and had a very high adoption rate.
• Oversaw Business Unit’s Program Management: Provided program and financial oversight for the business units $10M budget for Software Development, Customer Service, Professional Services, and Network Operation projects.
• Provided supervision and support to all team members on a project by project basis and personally ran key high visibility enterprise projects
• Was responsible for approximately 8-10 Professional Services Projects, 2 Network Operation projects, and 5 major development projects at any given time across a portfolio of 8+ active products and 10+ legacy products.
• Built stakeholder relationships and communication channels to ensure that project scope and strategy were aligned.
• Reported monthly executive summary on program status, risks, resources, project health and financials.
• Fostered relationships with Scrum masters and program manager to ensure processes were being adhered to and aligned with the agile processes we had in place.
• Led development of project management standards, process improvements, documentation requirements, software tools, throughout project lifecycles.

Confidential

Senior Manager

Responsibilities:

• Oversaw a team of ten direct reports and provided them mentoring, leadership, and career guidance.
• Led efforts with our ETL team to ensure the seamless integration with our analytical data into debt collection platform.
• Provided technical architecture, GUI interface, and data design guidance for the organizations debt collection platform.
• Oversaw Release Management, Change Management, and Subversion Management for the development organization.
• Provided agile governance and guidance, acted as Scrum Master, and worked with team members and senior leadership to inspect and adapt the process accordingly.
• Worked directly with the CTO to define the strategic direction for the development organization.
• Data Analytics and SAS Integration: Spearheaded efforts to develop online real-time analytics and integration into the company’s SAS system.
• This was an 18 month project with 9 Resources (3QA, 3 Developers, 3 Business Analyst)
• Oversaw data architecture, architectural design, infrastructure, and development to enable seamless integration to the organizations operational data stores and analytics presentation layer.
• Created internal services to allow for seamless integration to the organization analytics and reporting systems.
• This initiative enabled the business to better analyze portfolios purchases and drive collection efficiency up by 15%.
• Drove Implementation of Oracle Exadata Database: Spearheaded efforts which led to the successful deployment of Oracle’s Exadata Database Machine to run our custom built, mission-critical debt management software, Eagle. This was an 11/2 year project, with $2M budget that had matrix responsibility to 15 FTE’s.
• The project was delivered on time and within 3 months of its estimated due date.
• System processing was driven down by almost 50%, resulting in a 20% increase in our partner’s ability to collect debt.
• Oversaw project from initiation to completion with responsibility for project reporting, financials and resources.
• Developed relationship with stakeholders and cross-functional teams to ensure the scope and strategy were aligned with the project deliverables.
• Championed implementation Agile Framework: Led the adoption and continuous improvement of Agile and Scrum practices across the organization.
• Promoted an Agile mindset through the development of internal teaching events and materials which were aimed at coaching and internal coaches, product owners, managers, and executives
• Facilitated team of both technical and non-technical staff and mentored all staff on the Scrum framework.
• Mentored other Scrum Masters and facilitated a Scrum of Scrums to holistically inspect and adapt our processes across all the Scrum teams in the organization.
• Drove the implementation of KPIs to measure the team successes which included Burndown Charts, Velocity, Sprint Success, Pre and Post Production Defect Rates, and Completed vs Committed Story Points.
• Built stakeholder relationships across the organization to better facilitate the adoption of the Scum framework across the organization.
• Used Rally (now CA Agile Central) software as an agile tool from for managing sprints, reporting, planning, tracking, and backlog management.

Confidential

Director/Senior Manager

Responsibilities:

• Oversaw strategic direction and management of all enterprise back-office systems and operations across multiple U.S. locations, which included Software Development, Production Support, Quality Assurance, and Data Architecture.
• Oversaw Program Management and financial oversight for the divisions Software Development projects with program budgetary responsibility of up to 15M dollars.
• Directed allocation of resources for enterprise IT development projects, working closely with senior leadership teams to provide strategic direction and alignment with the organizations IT needs.
• Integrated the Agile Development Methodologies; as a result drove down development life cycle time by 30% and decreased the number of production defects by 35%.
• Incorporated Outsourcing model to better leverage the growth and reduction of resources for development initiatives. Built strong partnerships with our vendors that included Wipro, Accenture, and Infosys. As a result drove down development cost by 40% while still delivering a quality product and adhering to timelines.
• Oversaw production support for all of the organizations Sales/Order Entry systems as a result
• Drove down ticket volume by 25%, time to resolve by 30%, and critical incidents by 10%
• Spearheaded efforts to redefine Critical Incident Management and Problem Management processes and align them with the ITIL specifications
• Developed Quality metrics to identify anomalies, improve quality, and report to stakeholders
• Oversaw billing systems and financial reporting. Ensured integrity of company’s bill run and timely delivery of all financial month end closings.
• Managed software licensing and contracts.
• Led program coordination efforts with departments across the organization which included sales, networking provisioning, and finance.
• Oversaw architectural design and development of all web service interoperability between our switches, provisioning, billing, reporting, and data warehousing systems.
• Oversaw business relationships with our COTS billing and mediation vendors for configuration, coding, and data conversion efforts.
• Was responsible for all resource management, budget, reporting, risk analysis, scope, and project health.
• Provided weekly dashboard reporting, fiscal status, risks, and resource management.
• The program was delivered on time and on budget with minimal impact to the organization daily operations.
• Reduced processing time from 15 minutes to sub seconds
• 18 month project was delivered within 1 month of its due date and $500K under budget.
• Realized efficiencies which allowed for downsizing or reallocating of 10 full-time employees
• Was responsible for all resource management, budget, reporting, risk analysis, scope, and project health.
• 12 month project was delivered on time and on budget.
• Oversaw all data conversion, data transformation, and data upgrade efforts.
• Reduced bill run from 80 hours to 5 hours and end-of-month financial processing from 3 days to 4 hours;
• Realized an additional $150K/month in tax revenue and $50K/month in revenue adjustments.
• Was responsible for all resource management, budget, reporting, risk analysis, scope, and project health.
• Provided weekly dashboard reporting, fiscal status, risks, and resource management.