SUMMARY

• 8+ years of professional experience working in various comprehensive projects in Health Care, banking, eCommerce domains as a Business Analyst.
• Experienced and in - depth knowledge of different phases of System Development Life Cycle (SDLC) and methodologies such as Waterfall, Agile-Scrum and SAFe Agile.
• Conducted various analysis like GAP Analysis, Feasibility Analysis, Impact Analysis, Risk Analysis and Root cause Analysis.
• Used different Elicitation Techniques for the Requirements Gathering like Brainstorming Sessions, Joint Application Development (JAD), Interview Sessions, Workshops, Focus Group, Surveys, Questionnaires, Document Analysis, and Observations with Subject Matter Expert (SME's), Business users and Business Owners.
• Proficient in gathering and analyzing the Business Requirements and documenting them into Business Requirement Document (BRD), Functional Specification Document (FSD), Functional Requirement Document (FRD) and System Requirement specification (SRS), and created Requirements Traceability Matrix (RTM).
• Acted as a critical link or bridge between Domain SME and Development Team for smooth work. Worked closely with project managers, SMEs and Core Solutions team to understand and brief the requirements and specifications for new applications along with re-engineering the existing applications, evaluate the cost/benefit analysis on requirement requests and change requests.
• Managed the requirements and prioritized user stories with the help of management tools like CA-Agile (Rally), JIRA, RTC and used HP ALM for defect management.
• Good knowledge in process modeling and created UML Diagrams (Use Cases, Sequence Diagrams and Workflow diagrams).
• Designed Prototype, Mock-up screen, and Wireframes using MS Visio while developing Graphical User Interface based application.
• Experienced in creating EPICs, Features and User Stories in JIRA/Rally tools and planning these into sprints to deliver the end to end product.
• Involved in prioritizing the user stories with the help of product owner and assisted in estimating the efforts needed to complete the user stories with the help of Scrum development team.
• Developed and maintained all project related documentation needed for implementation of application.
• Knowledge in Data warehousing concepts- Data modeling, Data mapping, Data Mining, Data Analysis, Conceptual, Logical & Physical Data Model, Star schema, Snowflake schema, and Normalization.
• Perform data analysis by writing SQL queries against Data Base Management Systems including SQL Server.
• Ability to adapt to new technology and learn quickly in order to deliver quality product on time.

TECHNICAL SKILLS

Requirements Management: JIRA, HP ALM, CA Agile (Rally), RTC

Methodologies: Safe Agile, Agile-Scrum, Waterfall.

Browsers: Internet Explorer, Chrome, Mozilla, Microsoft Edge

Database: MS Access, MS SQL, SQL Server, Oracle, Cassandra

MS Office Tools: Word, Excel, PowerPoint, Project, SharePoint.

Testing Tools: HP ALM, JIRA.

Business Modeling tools: Visio.

Operating Systems: Windows, MAC, Android

PROFESSIONAL EXPERIENCE

Confidential, Atlanta GA

Technical Business Analyst

Responsibilities:

• As a Technical Business Analyst, I am responsible for all the scrum ceremonies - Scrum call, sprint planning, sprint retrospective and sprint demos.
• Gathered the requirements using Interviews, Document analysis, Brainstorming and Questionnaire/surveys technique.
• Performed Gap analysis and documented the enhancements to meet the end state requirements
• Participated in Business discussions and arriving Confidential solutions to the problems.
• Prepared Projects plan and defined the schedule of the project. Negotiated schedules adhered to the project deliverable and made sure the delivery dates were met.
• Used MS VISIO to create Use Case diagrams and Sequence diagrams so that the development team and other stake holders can understand thebusiness process.
• Involved in creating detailed test plans and testing strategies and ensure these are executed extensively, which includesexecutingSQL queries to retrieve data.
• Help the scrum team to remove any kind of obstacles that they are facing.
• Worked with UI team to create the User Interface screenshots and presented to the business for their approval.
• Understand the scope of automation, co-ordinate UAT Activities
• Worked on the Enhancements to website/portal
• Clarified QA team issues and reviewed test plans and test scripts developed by development team and QA team to make sure all requirements have been covered in scripts and tested properly.
• Tracked defects using JIRA and assisted QA teams to resolve defects.
• Raised tickets for the production issues and involved in the grooming sessions if the code change is required and documented the requirement changes.

Environment: Azure cloud, Devops, Oracle, Cassandra, Audit log, Kubernetes, Solr, Redis, Kafka, postman, Micro services, APIs, Jira, wiki, ngnix, Apache Load balancer, Dynatrace.

Confidential, Hartford CT

Business Analyst

Responsibilities:

• As a Business Analyst coordinated with the Other Stake Holders, Scrum Masters and Scrum teams for the successful execution of the project as per the client’s needs.
• Worked on the entire life cycle for requirements management - identifying, defining and delivering the requirements.
• Gathered the requirements using Interviews, Document analysis, Brainstorming and Questionnaire/surveys technique.
• Create, validate EPICs, Features & user stories in RTC. Demonstrate the features and the functionality delivered in each sprint to the Business Stakeholders.
• Collaborated with business team, product owner and scrum teams.
• Prioritize change requests identified and make sure to adhere to the timelines promised.
• Participated in Business discussions and arriving solutions to the problems.
• Prepared data mapping document and data profiling for integration components.
• Created Screenmockups/prototype/wireframes to illustrate new requirements and alignment around project scope using MS Visio
• Participated in agile ceremonies like daily stand up, scrum of scrums, sprint reviews.
• Worked with teams in PI Planning to prioritize business features and agile boards.
• Reviewing developed components to the business requirements and presented to the business for acceptance.
• Clarified QA team issues and reviewed test plans and test scripts developed by development team and QA team to make sure all requirements have been covered in scripts and tested properly.
• Raised tickets for the production issues and involved in the grooming sessions if the code change is required and documented the requirement changes.
• Prepared deployment diagrams, business feature documents.
• Explain the end to end process flow to the business once the deployment is completed.
• Well versed with Agile methodology and safe practices
• Support SIT and UAT testing by clarifying and tracking defects till they are resolved and closed.

Environment: DataStage, Unix server, RTC 6.0.3 Safe 4.0, Rally, MS Share Point, MS Excel, MS Power Point, QuickBase, Putty

Confidential, Cleveland Ohio

Sr. Business Analyst

Responsibilities:

• Worked with the business Stakeholders and SME’s to define business requirements and analyze the functional requirements
• Responsible for Requirement gathering, Business ProcessFlow, Business Process Modeling and Business Analysis with Document and Records Management
• Facilitated JAD sessions with management, users,andother stakeholders to define the project and reduce the turn-around time of deliverables
• Prepared and presented Business Requirement Document (BRD) and Functional Requirement Document (FRD)
• Managed day-to-day project activities and coordinated tasks with other teams
• Defined requirementsfor all workflow activities including analysis, design, testing, and implementationofmortgage lending and loan origination systems.
• Worked closely with the UI team to model the screens forandroid, iPad and iPhone applications.
• Worked with Brand Management team on developing content and UI for Mobile Application
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements
• Reviewed prototypes, solution blueprints, and project scope to ensure that the needs of the business arebeing met
• Used Waterfall, Agile (SCRUM) & combination of the two Methodology on the projects
• Translated the requirements to the IT and web production teams to facilitate their HTML builds for the projects
• Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams using Rational Rose following the UML methodology
• Defined testing objectives and verified therequirementsto be testable
• Responsible for managing the documented System Requirements and Requirements Traceability Matrix using Rational Requisite Pro
• Responsibilities also included Quality Assurance Test Planning, Test Case development and test script execution for Integration, Regression, Performance, Functional and System Testing
• Involved in creating detailed test plans and testing strategies and ensure these are executed extensively, which includesexecutingSQL queries to retrieve data and test
• Provided support for User Acceptance Testing with UAT cases and resolved issues with the users

Environment: MS Visio, Share point, SQL, UML, Waterfall, Test Director, MS Paint, HP Quality Centre, MS Word, MSPowerPoint,Wireframes

Confidential

Business Analyst

Responsibilities:

• Created and explained the User Stories to the Scrum Team and helped them design the Tasks.
• Participated in Business Demonstrations and Decisions for the Release of the Sprint Output to Production
• Interacted with business users for better understanding of individual subject areas and modified specifications to reflect accurate user needs
• Gathered user requirements by interviewing focused groups and brainstorming with SMEs, business users and product owners
• Created targeted questionnaires for SMEs to refine requirements and translated into business rules
• Involved in a team in the process of standardizing job parameters, job flows, audit process and rollback strategies for successful implementation of each required feature
• Designed acceptance criteria for validating the output of each Sprint Backlogs and Verifying the Sprint outputs respectively
• Worked on preparing the test plans and test scenarios for testing functionality part of the application
• Performed UAT and addressed the issues to ensure proper action was taken accordingly based on priority and requirement.
• Involved in interactions with Subject Matter Expert, Project Manager, Developers, and the end-users in more than one JAD ceremonies.
• MS Project proved useful in coordinating activities with project manager and various other teams.
• Designed and developed UML Use Cases, Activity Diagrams, and Sequence Diagrams.
• Created UML use cases and use case diagrams using Rational Rose.
• Created traceability matrix for maintaining/updating system requirements using MS Excel.
• Gathered product requirements in order to describe the business needs in terms of the main deliverables or products that are created.
• Talked to the end users to create the process requirements and to properly explain the flow of future data modules to the design and development team.
• Provided clear and concise documentation regarding requirements management plans, functional requirements, supplemental requirements, test plans and test cases.

Environment: MS Visio, MS Access, Java, RUP, MS Power Point, MS Share Point, MS Excel, HP Quality Center ALM

Confidential

Business Analyst

Responsibilities:

• Implemented the agile methodology of software development to develop user stories and dashboard for the system.
• Facilitated in daily stand-up meetings to gather team’s progress on the project.
• Facilitated in release planning (backlog grooming) sprint review meeting and sprint retrospective meeting.
• Wrote use case diagrams to facilitate requirement gathering process and ensuring documentation compliance process.
• Participated in team meetings to improve overall implementation process
• Facilitated JAD sessions for the requirement analysis.
• Conducted meeting with business users and SMEs to identify and gather various functional and non-functional requirements.
• Functioned as the primary liaison between the business stakeholders, operations and the development team throughout the project cycle.
• Involved in the creation and maintenance of the workflow plans and artifacts.
• Played a pivotal role in planning, testing and implementing system enhancement requests

Environment: MS Project, Word, Excel, PowerPoint, MS Visio, UML and Quality Center.