SUMMARY:

• Resourceful Technical Program Manager with an overall 17+ years of experience reflecting hands - on Delivery & Program management. Proven experience in managing projects in Applications Development, Maintenance and Production Support. Expertise in managing Scope, Financials, Schedules, Risks and Stakeholder Communications. Domain experience includes life Science (Clinical and Commercial systems), Telecom Billing (Retail) and financial applications.
• Demonstrated experience in Commercial data warehouse solutions for Pharma Life science clients
• Extensive experience on the operations and Sales data integration from different data vendors like IQVIA, Symphony
• Skilled in data integration, application development life cycle and Cloud architecture (AWS)
• Manage Multiple Projects under stringent timelines, budgets and scope to meet project objectives in SDLC/Agile delivery models.
• Diligently worked with various functional/non-functional teams, customer interaction and collaboration, business, and engineering teams for quick resolution of critical issues.
• Adhere to customer processes, compliance, security and corporate governance guidelines.
• Develop Project plans for IT projects including Scope, Stakeholder and communication plans, risk management plans, and timelines.
• Define project scope, deliverables, roles and responsibilities in collaboration with stakeholders, business partners and project team members.
• Collaboration with the stakeholder (Integration Teams, Management, Scrum Teams, SME etc.) and Build strong working relationships business/stakeholder & ensure project support and commitment.
• Identify potential risks and have continuous engagement with key stakeholder and looking at the contingency plans to resolve the risks without become issues and Identify priorities, conflicts and dependencies, customer escalations and stakeholder communications.
• Expert in organizing Sprint Ceremonies like Sprint Pre-planning, Sprint Planning, Daily Stand-ups, Sprint reviews, Retrospectives, Backlog refinement, and Scrum of scrums and Sprint backlog reviews.

TECHNICAL SKILLS:

Operating system: UNIX/Linux, Windows

Process Methodologies: Agile, Scrum, SDLC - Waterfall.

Management Skills: Project Planning, Status Report, Monthly Metrics, Dashboard Preparations, Client Presentations, Onboarding resources, Team building, Disaster Recovery, Process compliance, IT Risk control, Auditing.

Program Languages: PL/SQL, Unix shell script, Scala, PySpark, VB.Net, ASP .Net

Databases: Oracle, Amazon Redshift, Amazon Aurora, SQL Server

Big Data: Hadoop, Map Reduce, Hive, Sqoop, Spark

Other Tools: Tableau,HP ALM, Share Point, MPP, Visio, JIRA

PROFESSIONAL EXPERIENCE:

Senior Technical Program Manager

Confidential

Responsibilities:

• Manage cross-functional Projects under stringent timelines and ensure scope, scope, schedule, resources are aligned across teams.
• Develop and manage end-to-end program lifecycle and ensure on-time delivery of programs
• Understand Application domain, upstream/downstream dependencies, capabilities and delivery timelines, collaborate with customers, technical and architecture teams to understand functional and technical requirements.
• Define and lead best practices to standardize reporting across teams for multiple audiences.
• Make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.
• Gain partnership with teams during analysis, design, development, testing, implementation and post-production phases.
• Participate in sprint ceremonies like Sprint Planning, Daily Stand-ups, Sprint reviews, Retrospectives.
• Ensure risks are accounted for and provide risk mitigation strategies.

Senior Technical Program Manager

Confidential

Responsibilities:

• Manage cross-functional Projects under stringent timelines and ensure scope, scope, schedule, resources are aligned across teams.
• Develop and manage end-to-end program lifecycle and ensure on-time delivery of programs
• Understand Application domain, upstream/downstream dependencies, capabilities and delivery timelines, collaborate with customers, technical and architecture teams to understand functional and technical requirements.
• Define and lead best practices to standardize reporting across teams for multiple audiences.
• Make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.
• Converted business requirements document into functional requirements document for the ease of understanding of business stakeholders, development and testing team. These included prototypes, business validations and reports that are required as part of the requirements
• Work with Solution architect to understand the high level solution in order to identify any required changes and its impact to interfaces which would be communicated and shared with business for any further decision
• Coordinates onsite-offshore resources and successfully integrated different downstream systems.

Techno Functional Project Manager

Confidential

Responsibilities:

• Involved in development of product from the scratch
• Coordinates onsite-offshore resources and successfully integrated different source systems (Rave, CTMS, IVRS) with SmartTrials.
• Understand Application domain, upstream/downstream dependencies, project scope, capabilities and delivery timelines, collaborate with customers, technical and architecture teams to understand functional and technical requirements.
• Guides the team on Estimates for Features, Capabilities, and Provide level of effort estimates for the change requests and future releases.
• Understand the external interface needs/dependencies and motivates the team on delivery commitments without affecting the project schedule.
• User story prioritization and make sure User Stories are available 2 sprints ahead of schedule
• Organize Sprint pre-planning/Sprint Planning, Storytelling sessions.
• Organizing sprint ceremonies like Sprint Planning, Daily Stand-ups, Sprint reviews, Retrospectives.
• Daily task updates in Pivotal and publish Burn Up/Burn Down reports to stake holders.
• Identify risks, assumptions, issues, dependencies, escalations and stakeholder communications.
• Conduct mid sprint/Sprint review/user story demos with the scrum team members, scrum master and product owner and validate the acceptance of DOD and request the sign-off from business.
• Ensures that the project is on-track in terms of scope, time, resources, quality and rate of progress.
• Deployment coordination to test environments, deployment readiness checklist, regression testing plan review and execution, drive production deployment meetings, Task Control List Preparation.

Technical Lead

Confidential

Responsibilities:

• Manage and lead team of 10+ onsite/offshore resources
• Provide the Estimaties for new and proposed projects and change requests
• Supported business critical applications, review code, test results, efficiency of changes before moving to production, expert in estimation +/- 10% deviation.
• Host Critical ticket resolution calls with IT, Infrastructure, Business, L2/L3 teams and fix them within approved SLA and provide the RCA.
• Interacting with the client’s team to understand their requirements & expectations and manage end-to-end delivery of programs/projects within the stipulated schedule with quality and within budget
• Deployment coordination to test environments, deployment readiness checklist, regression testing plan review and execution, drive production deployment meetings, Task Control List Preparation.
• Identify risks, assumptions, issues, dependencies, escalations and have continuous engagement with key stakeholder and looking at the contingency plans to resolve the risks without become issues.

Technical Lead

Confidential

Responsibilities:

• Manage and lead team of 5 resources
• Provide effort estimates for the different phases of interface migration
• Working with architects, designers to understand the requirements, identify required changes and its impact to interfaces.
• Involved in design and development of ESB views
• Prepared documents like Impact assessment document, DS, TS, IQ and OQ-PQ
• Reviewing the IQ and OQ-PQ documents created by other team members
• Performing the Dry run and informal testing and formal run of IQ and OQ-PQ scripts on test environments
• Guide the teams in resolving technical challenges during the development/testing activities.

Project Manager

Confidential

Responsibilities:

• Manage & Lead a team of 13 members who will in-turn support 18 applications
• Ensure that the team delivers a professional, customer focused and high performing support service in line with agreed service scope and service levels.
• Maintain and improve application and software support methods, standards, KPI’s and SLA’s across all supported applications
• Provide support and Act as mentor for the team to ensure that all the objectives and commitments are fulfilled in line with the expectations, agreements and standards
• Provide Weekly, Monthly and Quarterly status to management
• Preparing Management reports like Metrics report, Conducting SLA review meetings, KT Sessions, conducting induction program for new joiners and RCA follow-ups.

Team Lead

Confidential

Responsibilities:

• Manage & Lead a team of 5 members, Provide effort estimates for the upgrade
• Prepared documents like Impact assessment document, DS, TS, IQ and OQ-PQ
• Reviewing the IQ and OQ-PQ documents created by other team members
• Performing the Dry run and informal testing and formal run of IQ and OQ-PQ scripts on test environments
• Provide Weekly status to Customer
• Provide support and Act as mentor for the team to ensure that all the objectives and commitments are fulfilled in line with the expectations, agreements and standards

Team Lead

Confidential

Responsibilities:

• Implementation of Agile principles such as Customer collaboration, SCRUMS, iterative development.
• Preparing estimation as per the requirement and Preparing schedules for development
• Attending and chairing various conference calls, Standup calls to track project status
• Support to developers on each stage of components study, Development, UTP and Unit Test.
• Review on each stage till delivery and Supporting to CIT, E2E and Deployment.
• Preparing Management reports like Highlight Report, Metrics Report and so on
• Ensuring the team members follow all the process to deliver the quality product
• Implementation of Agile principles such as Customer collaboration, SCRUMS, iterative development.
• Preparing estimation as per the requirement received from Design team
• Preparing schedules for development once the CR’s get go ahead for development.
• Attending and chairing various conference calls, Standup calls to track project status and management reviews within the project.
• Support to developers on each stage of Development, UTP, Compilation and Unit Test and Ensuring the team members to follow all the process to deliver the quality product and conducting PCA & SQA too.
• Review on each stage till delivery and Supporting CIT, E2E and Deployment.

Sr. Developer

Confidential

Responsibilities:

• Involved in analysis, design, development, testing, implementation & prod support.
• Created Tables, Views, Indexes and other DB objects, Stored Procedures, Functions, Triggers, and optimize performance tuning to reduce execution time/improve efficiency.
• As a Programmer was involved in the design and development of various commercial systems using Visual Basic 6 and SQL Server 2000