EXPERIENCE SKILLS

• Functional Business Process Analysis Requirements Definition/Application Design
• Business Analytical Skills Experience supporting modern programming languages and frameworks i.e. C , ASP.NET, SQL Server, and Web Services
• Business Analytical Skills applicable to E-Commerce/E-Business environments using applications such as Siebel, Trillium, IBM AIX, Mainframe, Ab Intio, B2B Gateways, Java, Oracle ERP, Unix and WebLogic.
• Structured System Analysis Experience with Rational Unified Process RUP , Software Development Lifecycle SDLC , Unified Model Language UML use case modeling, activity diagrams, use case narratives Object-Oriented Analysis and Design OOA/OOD
• Strong knowledge of Microsoft Word, Excel, PowerPoint, MS Project, Windows, VISIO , Borland CaliberRM, StarTeam Quality Center MS Visual SourceSafe, is/Modeler, Rational Rose, RequisitePro, ClearCase, ClearQuest, RoboHelp SoDA , Mercury Winrunner, Dreamweaver, Ensemble Streams, Telelogic DOORS/ERS.
• Experience working with State Health Department and Public Health
• Strong Work Ethics, Enthusiastic Spiritually Driven
• Experienced in Problem Solving, Time Management Technical Documentation within Complex Environments
• 13 Years Experience in Full-Life Cycle Software System Design
• Business Process Reengineering, Documenting 'AS-IS TO-BE' Business Process Models
• JAD Facilitation
• Gathering, Analyzing, Developing and Modification of Business Functional Requirements
• Documentation of Business Functional Specifications, Requirements Product Definitions for Large and Complex Software and Database Systems
• Documentation of Use Cases Business Functional Design Documents
• Documentation of Test Cases, Perform System Testing Implementation
• Effective Team Building Leadership Skills with the Ability to Build Business Partnerships Lead and Non-Lead Roles
• Able to work independently, coordinating requirements gathering process from start to completion
• Excellent Verbal and Written Communication Skills and the Ability to Work with Minimal Guidance
• Use Softskills to harmoniously work with stakeholders at various levels, and express ideas and concerns to Staff and Customers

EMPLOYMENT HISTORY

Sr. Systems Analyst

Confidential

Customer Facing Position. Plans, directs and conducts the analysis of CRM business problems required to be solved with automated systems. Partnering with business and vendors to identify, evaluate and develop cost effective systems and procedures to meet business requirements. Facilitate requirements gathering sessions. Articulate requirements verbally and in written formats to various audiences i.e. stakeholders, subject matter experts, business owners, 3-party vendors, users, IT development and quality assurance teams . Identifying requirements for projects related to Customer Relationship Management CRM initiatives. Writing business requirements used in the following applications Siebel, Ab Initio, Trillium, Mainframe Operating within a team environment tasked with requirements elicitation, data and process analysis, and specification, verification and management practices within a full life cycle software development environment. Responsible for clear layman's documentation of Discovery, Business Vision, capturing AS-IS TO-BE business processes, mapping data elements, documentation of business requirements specifications and several other deliverables according to the needs of the projects. Make use the following languages and methodologies to communicate requirements and processes: UML use case models, activity diagrams, use case narratives , use case modeling, test cases, workflow design, process modeling diagramming techniques block sequence, physical, system interaction diagrams. This position often requires documenting current business processes that have never been documented by identifying and quantifying business process and system enhancements.

Sr. Business Analyst

Confidential

Perform requirements gathering facilitation, elicitation, analysis, specification, verification and management practices within a full life cycle software development environment. Using the following languages and methodologies: UML use case models, activity diagrams, use case narratives , use case modeling, test cases, workflow design, process modeling diagramming techniques block sequence, physical, interaction and system diagrams . Define GUI Prototypes Provide insight on design issues related to GUI prototypes, usability, workflow GUI scalability performance. Draft various models to represent requirements information in graphical forms that augment the textual representations in natural language. Use analysis utilities and requirements software Caliber, StarTeam, Visual SourceSafe, Word, Power Point Visio to manage requirements. Perform the above duties within all phases of the software development life cycle and processes in a team environment including RUP framework, CMM and/or CMMi. Duties are performed for Hospital Information Systems while keep compliant with FDA, JCHAO HIPAA.

Sr. Business Systems Analyst

Confidential

Client facing position. Work closely with various key roles such as users, subject matter experts, client/sponsor, domain architects, application leads, developers other business systems analyst across other portfolios to define high level business processes and requirements that are used for the purpose of making cost estimates for proposed supply chain solutions. Provide analysis documentation of the current system behavior which is used as a baseline for the solution to be implemented. By collaborating with key roles to facilitate modeling sessions, for the purpose of eliciting, capturing drafting the Business Needs Analysis document requirements document which defines the business problem statements, business objectives, business requirements, functional capabilities, business use case, workflow diagrams, business rules, interface requirements, reporting and other various other requirements based on the need of each client. Integrating applicable methodologies and techniques to perform tasks such as scope definition, requirements identification, business process analysis, data management, program and system integration, Deliver UML use case models, activity diagrams, use case narratives , is/Models and other process flow documentation to assist in the understanding of current and future processes. Provide guidance, leadership, and execution of business analysis and related project initiatives for the selection and development of custom and packaged supply chain applications. Working on multiple, technically complex, mission-critical, and/or high-profile projects. Provide guidance, task direction, and mentoring to other business analysts and assist with problem resolution across projects. Co facilitating business analysis meetings with customers to determine and prioritize business and system requirements for projects characterized by high-profile status, risk, and/or complexity. Publishing business requirements documents and obtaining the appropriate sign-off from client/sponsor, subject matter experts, domain experts, application leads and developers as needed.

Sr. Business Systems Analyst

Confidential

Participate as a member of the Global Business System - Transportation Management/Operational Finance Software Development Team. Use RUP, UML use case models, activity diagrams, use case narratives and various other business analytical skills for the purpose of delivering system enhancements, production fixes, maintenance and system integration's of newly acquired supply chain solution and logistics companies. Involved in leading and coordinating requirements elicitation and use case modeling, by acting as a liaison to aid in communication between all relevant departments. This includes creating requirements specifications functionality , business process flows and any other applicable analysis diagrams, participating in design sessions, and ensuring timely delivery and accuracy of designed modules. In addition, perform various duties associated with product review, quality assurance, and product implementation, assist in testing/reviewing software solution prior to implementation, create and maintain use case and supplemental requirement documents.

Sr. Business Analyst

Confidential.

Client facing position. Provide the identification, analysis and verification of business functionality for various projects utilizing a Software Development Life Cycle approach. Analyze various business processes with several departments of the State of Georgia and identifying business requirements based on the existing CICS system. Perform business analyst duties to design screens and functionality for the Medicare/Medicaid Customer's portion of the States healthcare partnership web site. System functionality included recording provider and member data, claims processing and reference/administrative functions. Define, analyze and document customer requirements. Develop customer deliverables requirements, detailed design UI mock-ups and use case documents. Develop and execute test plans and test cases. Document and manage defects. Coordinate defect resolution with developers and retesting fixes. Develop user and system documentation. Develop training materials and train users. Work under general direction within the parameters of company policies and procedures.

Sr. Business Analyst

Confidential

Use the Rational Unified Process RUP and Rational tools Rose, RequisitePro, ClearCase, ClearQuest and SoDA to analyze and document functional requirements for the first web-based Enterprise Asset Management system. Participate in business entity modeling JAD/RAD sessions and utilize results for development of business and system requirements. Translate business requirements into functional and technical requirements using the following tools to communicate requirements to the developer: UML activity diagrams, use case models, use case narratives, user interface proposals, state diagrams and class diagrams. Serve as a liaison to the subject matter experts and developers Java, EJB environment . Provide problem solving, technical, and functional business expertise in the design, testing and deployment of business applications. Departments include: Asset Management, Work Management, Inventory Management, Procurement, Invoicing and General Ledger.

Business Analyst Matrix Resources / Client Cox Interactive Media, Atlanta, GA 8/00 11/00. Participated in the design and development of content management software in a web-based environment using UML. Responsible for conducting JAD/RAD sessions with users to gather functional requirements, writing use cases, test cases, use case diagrams, functional specifications and designing new functional processes.

Business Analyst

Confidential

Client facing position. Participated in the Development Full-Life Cycle of Web-Based Applications in a 3-tier environment. Organized, conducted and participated in JAD sessions to determine critical functional requirements and define the product definition. Drafted functional requirements and functional design documentation from the data gathered during these sessions and person to person meetings with the client. Serve as a liaison between the user group and system developers. Created use cases, data flow diagrams, test cases and test scripts applicable to system design. Define business process improvements. Analyze physical data model and process models. Create technical specification documents based on the functional requirements, system design and data model. Oracle, Unix Java

Systems Analyst/Consultant

Confidential

Client facing position. Developed business relationships with over 15 university departments and offices to gather and communicate business requirements via requirements documentation. Identified areas of enhancement for the following Management Information Systems used by the university: SIS, PMIS, HRS, ADS INNOPAC. Also used technical writing skills to make revisions to system documentation stored in the Administrative Data Center.

Business Analyst

Confidential

Client facing position. Developed business relationships with the Retail Investment Group to enhance their Client/Server Customer Relationship Management. Managed a team of data analyst, testers and developers, researching and documenting business requirements, data definitions, use cases, test scripts GUI screen designs. Facilitated all client meetings, business design walkthroughs client sign-off on functional requirements and functional designs. Researched escalated when necessary project issues. Performed detailed regression testing, user acceptance testing, data analysis for verification while submitting incidents change control documents in an addendum to business designs. Participated in pre-implementation meetings to ensure testing is complete and new functionality is ready for Pilot/Production.

Business Analyst

Confidential

Assisted the enhancements of Model Bank's Retail Demand Deposit Accounting System IMPACS . Identified and documented business requirements and functional design specifications. Identified required data and files needed for system integration and conversions. Also used EZTRIEVE and File-Aid to produce reports, copy files and to examine data elements and copybooks. Participated in the life cycle of several projects from conceptual design, testing and implementation of the new system. Managed and trained system testers.