SUMMARY

• Over all 7 years of work experience in IT services industry as a business analyst
• Well versed with the agile methodology/Extreme Programming principles of project development.
• Key skills include requirement management, business analysis, process - flow modelling, stakeholder management, talent management, functional testing and agile process.
• Ability to understand, analyse and design business processes and workflows with the objective of providing recommendations and implementing best practices.
• Extensive experience in identifying risks, impact analysis, Gap analysis, UML modelling, Wireframes, Sequence and Activity Diagrams using Rational Rose and Microsoft Visio.
• Experience in testing dynamic, database-driven applications with web interfaces, including data migration, mapping, and cleansing.
• Worked on eliciting requirements from users by utilizing joint application design (JAD) method sessions.
• Experience in writing business requirement documents (BRDs), functional requirements documents (FRD), use case documents, flow charts and software requirements specifications.
• Expertise using Rational Unified Process (RUP) best practices methodology, use cases, software development life cycle (SDLC) processes and object-oriented design technologies.
• Experience as a team lead and responsible for various Talent Management processes, which includes recruitment, strategic planning, goal alignment, leadership and involved in various recognition programs.
• Experience in data mart analysis and development efforts - conducting user meetings to analyse and document detailed reporting requirements.
• Experience with creation of burn-up and burn-down charts for measuring task completion and resource utilizations during a Sprint.
• Analysed and incorporated User Stories in different release plans for the Sprints during the Scrum process.
• Skilled in creating Test Plans, building Test Conditions and Test Cases, creating test data, analysing bugs, and interacting with development team members to fix errors.
• Extensive experience in analysis, implementation, and integration strategies within a team-oriented environment, utilizing quantitative and qualitative analytical skills.

PROFESSIONAL EXPERIENCE

Confidential, Milford, CT

Business Analyst

Responsibilities:

• Validated the system End-to-End Testing to meet the Approved Functional Requirements.
• Monitored Functionality and Regression testing during the various Phases of the development.
• Provided test team status reports on a weekly basis to the project manager.
• Developed Test Plan to test the screens and workflows for Quality Assurance.
• Participated in the team for User Acceptance Testing.
• Worked with the auditing team and content management system.
• Analyzed team performance with the manager and implemented the changes if any in order to raise the efficiency of the entire team.
• Involved in the meeting with Business process owners, SME (subject matter experts) and Marketing Team for Requirements gathering in Definition Stage.
• Created user stories, activity, class diagrams and workflow process diagrams.
• Increased process efficiencies across departments by spearheading the implementation of the full lifecycle software development methodology.
• Participated in weekly meetings and discussed modification requests with the management team.
• Worked on creating technical documents and led Power Point/Visio presentations for the development of financial and technical applications for the departmental user base and for audit purposes.
• Validated the Business Requirements, attended and facilitated JAD sessions.
• Assisted project manager for planning and organizing the project activities, and in communicating with other business center managers and stakeholders of the project.
• Wrote numerous test cases based on test strategies.

Environment: Agile, Windows, MS Office, WebEx, MS SharePoint, MS Visio, SQL Server

Confidential, Beaverton, OR

Business Analyst

Responsibilities:

• Worked closely with cross-functional stakeholders to create a vision of what needs to be built, and championing this vision to the team through creation of business objectives, and user stories
• Conducted business workshops/interviews with business to understand roadmap and features
• Worked with Product owner in defining epic, feature, backlog grooming
• Authorized story, use-cases, process flow, functional specification documents
• Conducted & Facilitated scrum ceremonies which includes daily stand ups, planning, grooming, retrospective, demos
• Worked with the team to resolve dependencies and any roadblocks
• Actively engage with product owner and development team to understand data flow between data source systems
• Worked on Service Now tool to get the ticket details assigned.
• Built high level solution blue-print and functional test scenarios documentation

Confidential, Piscataway, NJ

Business Analyst

Responsibilities:

• Prepared documentation covering detailed requirement post meeting with business stakeholders
• Liaise with different stakeholders to ensure the requested enhancement is understood by all the participating teams
• As a team member, participated with developers/QAs to review testing strategy
• Estimate the scope, effort and timelines for deliverables by involving in business requirements and functional requirement gathering sessions, which involves review of the existing systems configurations and operational methodologies as well as understanding evolving business needs.
• Provide necessary assistance to IT and business users during Production Issues and will use wide range of technology for debugging.
• Conduct JAD session with business to understand business requirement
• Analyse system impact and dependencies and work with stakeholders to remove any impediments
• Interact with key business and functional stakeholders to ensure all the requirements/facts adhere to the business functionality.
• Update the high-level technical design document. Review the documents prepared by team members and update the documents based on pier or client review.
• Develop project-specific data management plans that address areas such as coding, reporting, or transfer of data, database locks, and workflow.
• Developed and enhanced clients’ computer applications in accordance with our quality control standards and business practices and procedures.
• Generate data queries, based on validation checks or errors and omissions identified during data entry, to resolve identified problems and follow proven business work flow