SUMMARY:

• Leading multiple Digital deliveries end to end (i) Migration of legacy apps to Enterprise Products online and on clouds (ii) Cloud transformation and migration IT Project and (iii) managing Product life cycle utilizing SAFe Agile and Waterfall methodology
• Influences rethinking Product Framework, Techstack, scalability, processes, governance, Cloud strategy,
• Provides strategic consulting services to Tribes, Squads and Practices to help maintain transparency with Enterprise tools, helping organizations improve their IT performance, reduce Technical debt, Retire obsolete platform and applications, migrate to Cloud hosting, build processes, Governance and well architected Processes
• Possesses strong strategic thinking, problem solving, communication and analytical skills in a fast paced, collaborative, globally dispersed environment.
• Comfortable managing multiple concurrent project progress, issues, Dependencies, risks and expectation - translating meaningfully to Sponsor, Devops, Branding, Engineering, UX/UI and AnalystsWorkDay,
• Jira, Confluence
• Microsoft Project,
• Miro Board,

PROFESSIONAL EXPERIENCE:

Product / Program Manager

Confidential

Responsibilities:

• Leading Programs and projects concurrently for the ‘Chapter of Excellence’ COE-Architecture team, using SAFe Agile and waterfall methodology - such as legacy apps migration to Digital environment, Database deprecation, Cloud migration, Transformation of Finance capability, GDPR data eval and many more.
• Ownership of Architecture Products/Tools development in support of leading Programs -managing backlogs in Jira, requirements, identify attributes, data mapping & sources, assign testing efforts, UAT, UI changes, Migrations in a well architected Development framework
• Business capability & process mapping in a well architected 7 layer environment
• Implemented and governance of Workday vendor resource management and Mega architecture software to identify Tech stack
• Managing the migration efforts of several dozen Products from VM on-prem to Azure and AWS aligned with Digital strategy and Technology solutions to modernize systems, optimize operations, and scalability.
• Ensure implementation of the key processes to govern projects and Products as per audits and compliances
• Management of signature multi year key Projects in the reduction of Technical debt in the Coding, UI, Product, Platform, implemented next steps governance.
• Manage all Programs and associated Projects by planning, organizing, gathering requirements, managing backlogs, controlling, Tracking key milestones and deliverables in partnership with internal and external stakeholders including Sponsors
• Development of key metrics, Performance and other reports to enhance visibility and awareness various Projects - Product onboarding, Application Rationalization, Technology Risk and obsolescence, Business process complexity, current vs future analysis and Data deprecation
• Manage Testing of all Testing for Products enhanced using Silk & A/B Testing
• Collaborates with Executive sponsors and translates corporate vision into actionable plan with solution and a timeline.
• Drives cross-functional collaboration among internal groups to achieve product success.
• Influences program design and feature roadmaps across all products by understanding KPI’s, features and overall strategies.
• Provides insights highlighting opportunities, remove bottlenecks, improve performance, and expose trends enabling teams to more accurately commit for roadmaps.
• Collaborates Data Product Engineering, UX and clients to ensure the Firm is investing in the right mix of core technology, identifies platform obsolesce and adds new features to the roadmap and backlog
• Prioritizes, manages Risk, Issues and allocates skilled resources against an array of simultaneously running projects.
• Identify and provide platform to automate data input for product onboarding and decommissioning via workflows

Program/Portfolio Manager

Confidential

Responsibilities:

• Managed concurrently, several Strategic Wealth Management Data initiatives projects, merger and acquisitions data, data mapping, in support of Private Wealth Management projects for UHNW (ultra high net worth)
• Managed multiple Projects in support of acquisition of Smith Barney in Investment Banking-Brokerage,
• Lead Wealth Management data warehouse projects with Agile and waterfall methodology.
• Managed multi systems integration, data mapping, Systems need while onboarding Private Wealth Management projects for investment products such asMutual Funds, Stocks, 529, etc
• Implemented Agile/Scrum as a project management methodology within PMO office for development team
• Educated leadership and development team and championed the use of Agile/Scrum
• JV Program Managed 20+ projects spanning 5 core areas in support of the Morgan Stanley Smith Barney joint venture merger, which included but not limiting to a) documenting and communicating relevant target operating model decisions, b) gathering and refreshing supporting order of magnitude metrics, c) constructing high level execution plans including highlighting any conversion dependent activities, d) construct high level internal and client facing communication plans, and d) reporting progress on a weekly schedule to senior firm executives.
• Managed, Coordinated the merger of Private Client Division into Morgan Stanley Smith Barney’s Target Operating Model Database, online projects and reporting to consumers.
• During PWM Merger my Program Management and PMO duties included managing multiple cross functional groups, set expectations - including business, operations and technology to ensure all requirements are accurately communicated, implemented and reported.
• Collaborated with Data Warehouse, ETL, Big Data, BI Project, insourcing vendor data, Report development and data projection in online Website Application using APIs and WebServices to transmit data downstream consumers.
• Usage of Google Analytics to drive the Metrics information
• Gathered Business Requirements and Technical requirements for Product development and Web-Services reengineering.
• Infrastructure initiatives - BCP / DR planning, Enterprise level Mainframe reverse transitioning with Distributed applications transitioning, Environment and Servers build out, hardware transitioning s “Lift & Shift” program, Dual Maintenance / operations /Reporting

Previous Assignment

Confidential

Responsibilities:

• Portfolio owner of few Payroll applications - Kronos - Time & attendance, TIMS
• Managing the operations of daily processing, controlling and monitoring with globally dispersed team and their Time and attendance management
• Maintained payroll and reports for non-exempt employees out of Oracle Financials
• Integration of data out of Kronos Time and attendance systems into Oracle financials
• 30 + reports, month-end reports and overage and underutilization reports
• Reporting to Sr. Director IT and Payroll Director in dual reporting matrix, Governance of projects
• Setting key stake holder’s expectation, leading Steering committee meetings, maintaining Department dashboards on the intranet and managing to reduce cost by maintaining the same number of resources.
• Leading the global governance of the IT HR Payroll Projects / program to ensure the optimum utilization of the resources by assessing skill against an industry benchmark, promoted in-house to reduce wastage by 20%
• Cut ~35% of costs, by building team off-shore and onshore and continually leading high-performance on- and offshore teams consisting of USA & India team ed ‘High performer’ by setting expectation early in the year and measuring every quarter to check achieved targets against set expectation.
• Led $250K effort to sunset 3rd party software application and migrate to new system, reducing processing time on key activities, enhancing order/backorder visibility, and saving $155K annually by decreasing vendors.
• Boosted customer confidence and service levels by 20%, from 2009 by championing new Project and eLine Internet presence, enhancements, workflows and user .
• Reduced development and QA cycle times 10% by defining clear business requirements and systems specifications.

Merrill Lynch, Delivery Manager

Confidential

Responsibilities:

• ‘Event Captain’ for all Production deployment on behalf of App Development team in Wealth Management.
• Co-foundering ‘IRTF’ Incident Reduction Task Force Committee in Test Environment to reduce number of Production issues.
• Merger program with smaller business houses and integration of account in local databases
• Run internal calls - mini CAB process / Gatekeeper for internal Releases aligned with Deployment team
• Several Projects during Tenure to ensure Release made on Time and with least issues
• Managed Releases for all in house projects and coordinating all Major releases enterprise level.
• Founder and lead member of Incident Reduction Task Force, Test governance program to reduce incidents in live environment.
• PMO, Audit, Governance, control, monitoring of all IT projects related release, tools and environment management

Confidential

Project Manager

Responsibilities:

• Delivered Y2K Remediation solutions to AT&T billing systems. This remediation included retirement of legacy systems, and new web technologies.
• Managing AT&T Project releases for ICV / IVR / Bundle billing projects
• Involved in resource management, client management and reporting.
• Led a team of 7 developers, Testers to provide a highly complex, web-based bundled billing system, designed changes to seven systems and three database schemas. Implementation will result in an annual savings of $2million by reducing multiple bills and increased customer satisfaction by 40%