SUMMARY

• Certified AGILE scrum master and Business Analyst.
• Senior Business Analyst with 10+ years of experience with broad expertise in all aspects of IT business application lifecycles namely SDLC, PDLC, Agile.
• Extensive experience working with Retail and Small Business Banking, Credit Card, Payments, Trading Systems, Fixed Income Securities, Equities, Derivatives, Risk Management for financial services firms, Insurance and Healthcare industry.
• Worked with a team of dedicated and experienced Business Analysts where the main objective was to successfully deliver projects by gathering business requirements, providing business impact assessments, and leading analysis work to ensure that online business needs are met.
• 7+ Years of experience in Agile Methodology including Scaled Agile.
• Proven expertise in Systems Development Life Cycle (SDLC) from initiation/requirements gathering to final implementation, customer and Iterative releases during rollout.
• Exceptional ability to maintain and build client relationships with stakeholders, business / product owners, IT teams, UI designers, architects, risk partners to identify, prioritize and document business/functional requirements.
• Conducted and facilitated JAD sessions, with a wide variety of stakeholders, performed Gap Analysis and Impact Analysis to capture and document business requirements.
• Extensive experience in transforming business requirements into functional specifications. Authored functional and non functional requirements using UML diagrams, context flow diagrams, business process flow/ system flow diagrams using Visio .
• Developed use cases, defining and documenting user procedures and workflows, and how each class of user interacts with east system function.
• Solid experience in Systems Analysis of complex business systems, including documenting business and system process flows, creating logical data models, and writing user and functional requirements.
• Excellent communicator with strong consensus - building skills, capable of establishing cohesion across all levels of staff, management, vendors and stakeholders. Strong interpersonal skills and ability to diplomatically facilitate discussions and negotiations with internal and external stakeholders.
• High business acumen with strong problem solving, quantitative and analytical skills. Ability to quickly analyze issues to identify key insights and apply them to the business
• Work together with cross-functional teams across technology/product/dcx/vendor/testing, with diverse groups and individuals at all levels to achieve a common goal.

TECHNICAL SKILLS

• JIRA
• Rally
• Confluence
• MS Visio
• MS Access
• MS Project
• MS Excel
• MS SharePoint
• Powerpoint.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst/Scrum Master

Responsibilities:

• Led a global scrum team of 18 members spread across New Jersey, Florida and India.
• Organize and facilitate project planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings.
• Track and communicate team velocity, capacity, load and other development metrics with, and to all affected teams and management during quarterly PI planning.
• Extensively used JIRA for tracking sprint progress, tasks, product backlog, burn-down metrics, velocity, user stories.
• Worked as a Sr Business analyst to facilitate Product and Backlog grooming sessions.
• Participated in creation, breakdown and acceptance
• Worked with Dev leads and developers to provide Epic and Story estimation for PI planning.
• Leverages the JIRA tool as the means to track work and status success, issues, risks and dependencies
• Coordinates with other cross functional teams, Product owner, Business analysts and Scrum Masters to synchronize cross team dependencies for upstream data sources.
• Conducted several break out sessions with upstream and downstream system teams to collect requirements and track dependencies.
• Perform GAP analysis by evaluating existing business processes, performing requirements analysis and collaborating with development and implementation teams to run development sprints.
• Participates in various project initiatives for the wealth management division and serves as a product owner working collaboratively within cross functional teams to gather & document requirements.
• Participated in Quarterly PI planning sessions with global team to help prioritize product features, backlog grooming, story planning and story estimation with the team.
• Follow Agile process to capture, eliciting, categorization and prioritization of requirements, use cases, user stories to document business needs using Jama, JIRA and other bank tools within an agile development environment
• Participated in design sessions to identify user interface (UI) requirements and impact of these changes to downstream systems like mid tier, back end and batch processes for wealth management systems.
• Schedule and coordinate meetings to communicate direction and assignments of work to be completed along with business stakeholders, scrum teams and cross functional development teams.
• Perform detailed analysis to determine mapping for common field values across applications and platforms
• Daily interface with client sponsors, business managers, application user representatives, project managers, developers and testers via scrum calls and parking lot sessions.
• Collected requirements from stakeholders in order to create various artifacts such as Epics, Use Cases, User Stories, Wireframes, Workflow Diagrams, UML Diagrams to support product build.
• Improve and operational procedures for increased productivity within manual operational procedures as well as partner business units as needed
• Work with business and QA testers to identify relevant test scenarios; work with test team to develop business functional test scripts and ensure the testing results correspond to the business acceptance criteria
• Perform systems background and understanding of Wealth Management, Financial/Retirement Planning, historical investment performance, asset classification.

Confidential

Sr Business Analyst

Responsibilities:

• Worked in close partnership with business product partners / technology / project teams and stakeholders to elicit, analyze, document, communicate and manage detailed business /functional specifications.
• Review, analyze and evaluate detailed business and functional requirements, documentation, process flows and data models of the current ACH and Wires business banking platform.
• Developed use cases, defining and documenting user procedures and process flows, and how each class of user interacts with east system function including user screen design for both desktop and mobile pages.
• Participated in Daily Scrum calls to update the team with previous day activities, what is planned for the day and discuss impediments (if any). Also, I clarified any requirements specific questions from Development & QA team.
• Responsible for gathering requirements for transmission of all ACH (Payroll & Corporate payments), initiation of outgoing wire transfers for small business banking customers using latest FiServ vendor product
• Collaborate with business stakeholders, technology team, and vendors to conduct BRD walk through, JAD sessions, Technology grooming, IAD logs, Wireframe designing and testing business scenarios.
• Responsible for creating Product backlog, Sprint backlog and documenting User Stories in JIRA and Confluence.
• Collaborate with project teams, business and technology partners to jointly identify business requirements and manages all aspects of project planning including scope, budget, financial forecasting and scheduling.
• Relationship management: Ability to identify, analyze, manage and monitor relationships with and between stakeholders. The clarification of mutual needs and commitments through consultations and consideration of impacts
• Development of use cases to explain/demonstrate business requirements/specifications to business owners and IT team, and contribute a business or process perspective during design reviews.
• Conducting research to determine if solutions tobusinessrequirements currently exist within or outside thebusiness unit, and if not, whether new solutions are feasible.
• Consult with product owners and retail bank store representatives to identify their requirements in application look and feel to the end user and provide appropriate requirements to the design team.
• Ability to status report, monitor progress and quality effectively, remain detail oriented at the same time understand the big-picture.
• Provide support and consulting to business and technology project members to ensure requirements are properly considered through all phases, from analysis, design and testing through to implementation planning and roll out.
• Develops effective and efficient solutions by researching/analyzing current state system capabilities and defining technology solutions options/recommendations working closely with key technology partners (e.g. Solution Designers and Architects)

Confidential

Business Analyst

Responsibilities:

• Interfaced with Business Users to gather requirements and to prepare Business Process Requirements (BPR) and Software System Requirements (SSR).
• Set-up weekly meetings with the users to suggest changes to enhance the system and application and also co-ordinate with project team members (both onshore and offshore) to assess needs, identify key challenges, and define project scope and deliverables to track the project status.
• Lead design and status meetings with front, middle and back office team members to discuss problem identification, prioritization and resolution, scope creep, and solution architecture.
• Performed GAP analysis, prepared project plan and solutions document and coordinated with multiple IT teams (Development, QA, Vendor) both internal and external, to ensure delivery of product within tight deadlines.
• Successfully studied and analyzed business functions and process requirements in Listed Derivatives domain (Futures & Options), drove toward technical/non-technical solutions and led resolution roadmap.
• Developed and managed the formal Software Development Life Cycle (SDLC) methodology which includes Use Case modeling, risk assessment and mitigation, UML Analysis and Design with MS-Project.
• Conducted User Acceptance Testing (UAT) on the application - resolved issues from the participants, prepared and submitted Test Analysis Reports and participated in Product Readiness Review.
• Business requirements and assessment of data in the source databases and designed the overall data architecture and all the individual tables in the database and warehouse for each of the areas Equities, Options, Fixed Income.
• Gained knowledge and experience in data mapping using XML schemas to map business attributes, data types, mandatory fields and maintain data dictionaries.
• Liaising between the Business and IT Teams, to define Business Requirement, Ensuring technical specifications meet the needs of the business, Preparing project plans and walking through project deliverables.

Confidential

Business Analyst

Responsibilities:

• Conducted GAP analysis and prepared As-Is and To-Be swimlane diagrams to illustrate cross-functional business processes shared between various web-based as well as console based applications.
• Discussed requirements with users on Mutual Funds, Equities, Fixed income, Variable Annuities.
• Accumulated customer requirements from various end through surveys, interviews and JAD sessions and translated them into system requirements.
• Advised client and directed project teams in strategic system enhancements; led technical analysis and design.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies
• Created Use Case Diagrams with Visio, Business Flow diagrams, Activity Diagrams, Sequence Diagrams.
• Developed and managed the formal Software Development Life Cycle (SDLC) methodology which includes configuration management, Requirements management, UML Analysis and Design with MS-Project
• Designed the look-n-feel requirements of the application through wire framing using MS Visio, for better illustration of the application to research team and portfolio managers.