Project Manager Resume

SUMMARY:

Accomplished and strategy - driven leader with extensive experience in leading large-scale projects from inception to completion with focus on delivering programs within defined scope, quality, and cost constraints.
Proven success in in leading cross-functional teams, with focus on attaining challenging business objectives. Promoted positive change that improved business efficiency, customer experience, and cost savings. Expert at defining and aligning business strategies, key resources, and procedures to deliver highest level of output. Adept at translating leadership’s vision into action plans. Stellar mentor, adept at motivating teams to accomplish challenging goals by developing key performance indicators and building goal-oriented working environment. Change agent, expert in communicating with stakeholders, leadership, teams, and vendors to analyse needs and implement technologies and best practices to deliver consistent, repeatable, and high-quality services.
Strategic Planning & Analysis
Team Building & Leadership
Operations Management
Program Management
Process Improvement
Change Management
Financial Management
Relationship Building
Problem Resolution

TECHNICAL SKILLS:

Application Software: MS Office Suite including Visio, Lotus Notes, Fidelity Empower LOS, iquick, Mercury SmartStation, RightFax Enterprise, PPRT, PRISM, Intralinks, Discovery, and SharePoint

Methodologies: DMAIC, Waterfall, SDLC, Agile (Scrum)

Operating Systems: Windows XP, Windows Vista, Windows, MS Dos, ARS Remedy, Computer Associates Service Desk and Mainframe

Testing Tools: Test Director, Quality Center and ALM

Diagnostic Tools: Systematic Ghost, Powerquest

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

Valued as contributor in executing 15 testing support only projects, including facilitating weekly touch base meeting, addressing TDL’s questions/concerns, and covering peer meetings.
Successfully delivered highly complex projects by creating and modifying a technical BRD as well as high-level design documents.
Improved staff performance by identifying competency gaps and delivering effective sessions.
Attended and participated in weekly design team, test team, and project status meetings.
Recognised as subject matter expert, organising and executing bi-weekly staff meetings.
Optimised decision-making process by formulating status report and presentations.
Ensured unhindered project operations by identifying and resolving dependencies.

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