SUMMARY:

• Tara is an accomplished project, program, and information technology strategist with over 15 years of experience. With a client - focused perspective she creates consistent revenue streams, satisfied customers, strategic partnerships, and effectively integrated organizations. Her ability to schedule tasks and coordinate with various team members generates amazing, game changing results. Whether she works with the CEO or the front-line representative, her influence is felt as she makes sure that all departments come together in a timely manner for the betterment of any project. She is a global visionary. Her 10+ years of productive full life cycle project/product management, coupled with development/support and technical knowledge for various industries is noteworthy. She has developed a solid reputation, drive and track record for successfully and profitably managing numerous concurrent projects with budgets ranging from $500,000 to $1 million. She s exceptionally led projects with corporations such as Conduent/ Confidential, Morgan Stanley, Confidential, IBM, Verizon, and the state and federal government (DHHS, DHR, USDA, FDA, and NIH). As a passionate strategist, it s no surprise she s been recognized for performance excellence for exceeding goal specific target project completion. An investment in Tara is an investment in the future success of your organization that will be amply repaid.Selected s
• Sr. Program Manager for Stanley Black & Decker leading international e-commerce platform initiative.Oversee over 9 new technologies, 8 SAP interfaces, 16 integrations and 30 new processes.
• Sr. Project Manager for Atlassian using Agile methodology with Jira and Confluence to lead intercontinentaldata migration initiative across multiple platforms.
• Sr. IT/Siebel ConsultantforConduent/ Confidential /State of Maryland Siebel/CRM case management system.LeadeLearning and onsite,processmanagement, andtechnical writing. Conduent/ Confidential, State of Maryland
• Senior Business Planner,Technical Writer and VirtualConsultantprovidingcourse development,technical writing, and facilitationfunctions for system and software courses. IBM Corporation
• Program Strategist/ Consultantof 30+applicationsfor5 company financial systemmigration;Processmanagement,virtual/onsite, technical writing. Morgan Stanley/Smith Barney/Citigroup
• ProjectManager, InstructionalDesigner,and trainerin federal governmentphone systemTelecomtransitionproject for CiscoVOIPfunctionality for the Food and Drug Administration. Verizon/Federal Government
• AsProduct Marketing Manager,generated$1 billion revenuepipeline and60% increase marketawarenessbyfull life cycle software development projectsincluding product SOW, Q&A testing, integration, user documentation, and forERP, BPI, and EDIsoftware solution portfolios. Confidential
• Digital Marketing Instructional/Technical Writing /Facilitation - Virtual/Site
• Social Media Marketing/Marketing Research Content Management/Analysis
• E-commerce/Mobile Strategy/Design CRM / SEO / Solutions Engineering Agile/Waterfall Project Management

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Program Manager

Responsibilities:

• Lead multiple large/complex projects including for monumental international e-commerce and digital platforms used as an intercontinental SBD brand framework for Waterfall, Agile and Iterative methodologies.
• Oversee over 20 new technologies, 15 SAP interfaces, 30 integrations and 40 new processes including Riversand, SAP, Hybris, Sitecore, Salesforce, OMS, PayPal, Merkle, BizTalk, Agora, Orckestra, Azure DevOps.
• Tasked with driving a cultural shift, emphasizing customer driven (UX/U) initiatives and applying Agile (Scrum, Kanban) methods as an organizational-wide initiative.
• Digital strategic and tactical planning for the Corporate Website-digital strategy and implementation.
• Coordinate across multiple teams and domains to insure collaboration and knowledge transfer.

Confidential

Sr. Project Manager

Responsibilities:

• Directed daily project operations for scope, schedule and budget with direct alignment to business and executive expectations, including IP Clean and Work Back schedule requirements using Workfront, Jira and Confluence.
• Developed Agile-based teams composed of Executives, Business Analysts, Developers and Testers
• Interacted with senior management delivering status and defining stakeholder communication requirements.
• Lead the establishment of project baseline budgets to assure minimal cost variance.
• Cleared roadblocks and addressed risks and issues, minimizing risk exposure to key deliverables.

Confidential

Vice President, Marketing/Sr. Project Manager

Responsibilities:

• Mastermind behind over 30 client digital initiatives including web site design, call center proficiency, and maintenance efforts from concept to implementation for multiple projects in primary and secondary markets.
• Source and implement project plan and design process to understand and manage project scope, pricing pain points and identify overall project success factors using market data.
• Direct all project phases including project solution developmentand technical requirements, market testing and production launch to leverage business strategy for primary and secondary markets.
• Create digital marketing strategies for optimal branding, campaign, communication, sales, lead generation, CRM, and market penetration programs aligned with industry, corporate, client, and resource requirements.
• Collaborate consistently with internal and external stakeholders including digital teams, IT, call center, business analysis, and management to identify critical milestones, timeframes, risk and obstacles online or in person.
• Administer data driven analytical and communication plans, and documentation for literacy, strategic thinking, performance and solution fulfillment using ADDIE model and andragogy methods and practices.
• Define and manage digital initiatives including web site, social media, CRM, SEO, E-commerce marketing, and content management strategy, optimizing content and data analysis using web site analytics resources such as Salsify, Shopify, Yahoo Web Analytics and Google Analytics, and WordPress.
• Complete projects 100% on time, within budget, honoring constraints: scope, time, tasks, resource allocation, life cycle and budget, from initiation to closing, evaluating cost benefits, schedules, checklists and deliverables.
• Proficient with business analysis and project methodologies and tools for optimized efficiency including Adobe, MS Project, Version One, Agile, SharePoint, Microsoft Office, Word, Excel, PowerPoint, Visio, WebEx and Siebel.

Confidential

Senior Project Manager

Responsibilities:

• Lead monetization and business strategy for over 40 clients, adopting over 500 concurrent ad hoc, simple and complex projects. Drove business planning rationale and project modeling for over 7 platforms and endpoints showcasing workflow efficiencies for commercial segment including subscription service.
• Rescued $2 million contract loss by streamlined data driven process, system and project modeling. Used historical and actual workflow diagramming and market data engineering for primary and secondary markets.
• Secured $300K in contractual commitment and garnered close to $3 million revenue pipeline. Merged strategic initiatives, business insights and pricing strategy, bridging communication and process flow gaps.
• Reduced risk, scope creep, over budget and missed deadlines by 50%. Leveraged strategic analytical insights for 37 service lines from market research data, stakeholder and customer feedback and financial performance.
• Built first-of-its-kind PMO infrastructure for 10 initiatives, pricing, process, packaging and licensing plans. Managed key performance indicators (KPIs), objective and key results (OKRs) and key stakeholder collaboration.
• Created revolutionary task force program for cross functional team empowering over 70 participants, rolling out 3 major iteration in record time. Ensured project proficiency and cross-platform agility in Finance, Engineering, Production, Consulting, Deliverability, Monetization, Quality Assurance and Development.
• As business planner influenced project progress, editing, economic impact, scope and resourcing compliance using Microsoft Word, Excel, PowerPoint, Tableau, Salesforce, Visio, Google Sheets, Google Forms, Google Docs and Lucid Charts office solutions, Agile, Iterative and Waterfall project management models and cloud-based tools.
• Identified project vision, scope, goals and associated connection, adherence, risk and discipline to organizational strategic objectives using User Acceptance Testing (UAT) and Beta Test framework efforts.
• As licensing and pricing strategy subject matter expert (SME), assessed budget, staff and all required resources for program, resourcing and strategic success.
• Governed major milestone attainment and decision gates for application support and project life cycle completion with applications support for MS Project, Smartsheet, Jira, Confluence and Workfront frameworks.

Confidential

Manager, Business Operations/Sr. Project Manager

Responsibilities:

• Shaped digital marketing and operational strategies for branding, campaign, communication, IT and CRM, adhering to requirements for State of Maryland.
• Established the project plan and guided the design process to understand and manage project scope, pain points, all relevant phases and identified overall project success factors using Agile Version One platform.
• Collaborated and managed meetings with internal and external stakeholders including digital teams, IT, call center, business analysis, and management to identify critical milestones, timeframes, risk and obstacles.
• Originated all communication plans, and documentation for consultative, problem solving culture.
• Implemented change management using interactive, quality control, qualitative, and feedback-based resources.
• Utilized the latest technologies including Microsoft Office including Word, Excel, Visio, PowerPoint, Google Docs, Agile, Version One, Power BI, and WebEx.
• 100% on time project completion, on budget, honoring constraints: scope, time, tasks, pricing, resourcing, life cycle and budget, from initiation to closing, evaluating cost benefits, schedules, milestones and deliverables.

Confidential

Adjunct Professor

Responsibilities:

• Identified and managed strategic business partnerships, distribution channels and customer relationships.
• Consulted on solution-based proposals and incentives to leverage deal closing probabilities.
• Achieved 100% sales goal for optimal ROI, revenue generation, pipeline fulfillment, and account management.

Confidential

Digital Product Marketing Manager

Responsibilities:

• Selected by Senior VP and cross-functional representatives (Sales, Engineering & Operations) to receive the GE “ of Excellence” for extraordinary leadership and contribution.
• Marketing leader for over 300 global team members, 370 Large Enterprise accounts, 3 multi-million dollar software offerings and multi-billion dollar revenue; increased revenue by 37%; Directed 10 major projects.
• Orchestrated project plan and guided the design process from initiation to completion.
• Formed and undertook website content development for multiple business units for quality, relevancy, leads, and CRM.
• Outlined all communication plans, and documentation.
• Presided over internal, customer, client and end user stakeholder meetings to communicate project status updates.

Confidential

Digital Marketing Manager

Responsibilities:

• Advanced digital marketing and system engineering practices, improving business optimization by 20%.
• Handled the design, development, and delivery of internal communication plans, campaigns, and marketing deliverables, including catalog, brochure, and web site development.
• Managed aligning cross-functional goals and business strategies for optimized marketing initiatives and growth.

Confidential

Senior Business Consultant

Responsibilities:

• Advisory lead over 7 sales reps; increased productivity by 20% and profit by 10%. Increased win backs by 20% by initiating competitive sales, CRM and partnership building strategies.
• Optimized solution-based proposals using market, competitive and customer intelligence for customized solutions; established sustainable customer relations and revenue accrual.