PROFESSIONAL SUMMARY:

• I have 11+ years of professional IT experience with 8 years of functional Business Analyst and over 3 years of Data Analyst/Reporting experience in the financial sector. I have expertise in both Lean Agile and Waterfall delivery methodologies. I have an MBA (Business Consulting/Systems and IT) from IIT, Madras and I am a Computer Science Engineer.

TECHNICAL SKILLS:

Application Software: Rally, MS Office, MS Visio, Mercury - Quality Center, JIRA Confluence, SharePoint, Splunk, Maximo, TOAD, Microsoft Visio 2013

Languages: C++, Visual Basic, Java, SQL, PL/SQL

Database: Oracle, MS SQL Server

Reporting and Analytical Tools: SQL, Excel, Splunk, SAS, R, Tableau

ERP Packages: SAP R/3 ECC 6.0

PROFESSIONAL EXPERIENCE

Confidential

Business Systems Consultant

Responsibilities:

• Functional business analysis for the Wholesale Customer Information System to understand the systems, processes and data and enable smooth running of the systems/applications and to bring in improvements and enhancements that would add value to the business while keeping the technical processes at optimal levels.
• Collaborating with the line of business to gather and formulate business requirements.
• Writing Business Requirement Documents and preparing process flow diagrams.
• Presentation of new business requirements to the Development and QA teams, assisting the Dev and QA teams throughout the project implementation and demonstrating the new functionality solutions to the line of business partners.
• Supporting production release business .
• Carrying out data research and in - depth data analysis using SQL on an everyday basis for the on-going system issues and to understand the data better to help in the decision making of future enhancements needed to improve the functionality and bring in improved efficiency and process optimizations.
• Creating the below Tableau dashboards for reviewing with the leadership.
• Projecting/Analyzing the volume of outgoing data from Confidential applications to 3rd Party vendor
• Analyzing the quality of outgoing and incoming data
• Monitoring for any spikes in data and the systems causing it.
• Determining the top contributors through various parameters in the outbound reports.
• Vendor data Registry Growth over time and Daily Analysis - Estimated Projection Lines, Actual data lines, Burnout rate, Daily Adds, Projected Desired as line.
• Vendor Outbound/Inbound daily analysis- Avg Daily Adds, Avg Daily Challenges, Avg Daily Total
• Vendor SLA Scorecard - Challenge Corrections, Avg Days Until Response, % Returned
• Vendor Data Quality- Sent date/Matched to DUNS, Records Completed, Challenges, Percent Challenged, Percent 3rd Party Approved, Overall Error%
• Owning subject matter expertise for some key functionalities in the group - leading the development of functionality enhancements, bug fixing and processes optimization and data monitoring.
• Ensuring the maintenance of the quality of data in our systems and always working towards the goal of better accuracy and integrity of data and suggesting the enhancements needed to bring improvements
• Monitoring the internal data quality engine and preparing for external audits.

Confidential

Vice President

Responsibilities:

• Working closely with line of business to analyze & capture business requirements.
• Mapping the business requirements into User Stories and building story backlog.
• Leading backlog grooming/story sizing sessions with the technical teams (development and QA leads)
• Participating in New feature intakes, feature prioritization and portfolio grooming.
• Driving Sprint planning sessions considering the sprint velocities, team capacity and story readiness
• Achieving consensus for any scope changes between the line of business and tech teams.
• Demo’ing/Presenting the solution to all stakeholders in the form of PowerPoint decks and system walkthroughs.
• Reviewing test cases with testing team and Line of Business to drive the User acceptance testing (UAT) successfully.
• Driving story and feature level signoff/acceptance by all stakeholders
• Writing and running SQL queries to retrieve & analyze application data to drive business decisions and formulate functional and non-functional requirements.
• Running SQL queries on the backend databases to condition data for test support.
• Working with User Experience (UX) specialists and Line of Business to create Responsive, Adaptive and ADA compliant wire-frames, visual specs to provide an accurate document for the technical development and testing teams.

Functional Business Analyst

Confidential

Responsibilities:

• Act as liaison between key business users and the technical team to translate business needs into project requirements documentation such as BRDs and HLDs
• Participating in JAD sessions and working closely with the tech architects to formulate designs.
• Serve as a subject matter expert in e-Commerce, web content management, digital marketing, website redesign, WEB and REST service integration with backend database & middle wear systems. etc.
• Writing and running SQL queries to retrieve & analyze application data to drive business decisions and formulate functional and non-functional requirements.
• Using Excel for data visualization to provide reports to senior technical executives to drive their business development decisions.
• Running Splunk queries to monitor application health.
• Preparing and executing UAT test scripts/scenarios along with the line of business.
• Running SQL queries on the backend databases to condition data for test support.
• Leading the Innovation workstream of my application - the team was ranked #1 for innovation amongst the 50+ teams of the parent group.

Confidential

Lead Consultant

Responsibilities:

• Iterative Requirement gathering discussions with line of business
• Analysis of the TransUnion Procurement business processes to preparing the Blueprint document
• Building a Prototype solution in the lower level environment. Doing extensive Prototype Testing and Leading a System Demo of the solutions to the Super Users at TransUnion
• Configuring, testing and releasing the final production solution.

Confidential

ERP Consultant

Responsibilities:

• Analyzing the Business Requirements, AS-IS Business Process, & formulating and presenting a solution design for the TO-BE Business flows
• Performed gap analysis between AS-IS & TO-BE Process in the production environment
• Assisted in defining project scope for the company and plant implementation of SAP Materials Management module with full life-cycle implementation using ASAP methodology
• Rolling out the customized solution to multiple manufacturing plants for Ericsson- Sweden