SUMMARY

• Over 7+ years of work experience as a Business Analyst with demonstrated experience inIT/Software.
• Strong Business analytic skills including planning, scheduling, monitoring and budgeting with experience in Requirement Gathering, Gap Analysis and Risk Analysis.
• Knowledge of SDLC methodologies such as Waterfall, Agile components in all four phases of a project: Inception, Elaboration, Construction, and Transition.
• Efficient in gathering, documenting, and validating the requirements in a format that is useful to the business area experts and the technical team.
• Outstanding Liaison between stakeholders, system users, clients and managers, software development team and the QA term to gather requirements.
• Experience in creating Work Breakdown Structures (WBS), Project Schedules and Project Time - lines.
• Experience in customer / client interaction, deep understanding of business systems functionality and technicality.
• Experience in maintaining Test Matrix and Traceability Matrix and performing GAP analysis.
• Expert in Joint Application Development (JAD) sessions to identify the business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.
• Strong experience with Scrum methodology and well versed in writing user stories.
• Proficient in using Agile Scrum methodologies, performed roles of Scrum Master following sprint/standup sessions, and used Excel extensively to write user stories, analyzed the Iteration Burn Down charts and reviewed defects.
• Highly proficient in writing Business Requirement document, Functional specification document, User stories, creating Use Cases, Use case diagrams, Workflow Diagrams. Extensively used Rational Rose and MS Visio for UML.
• Extensive experience in creating Screen Mockups and Wireframes, conducting GAP Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Extensive experience in data analysis, ETL techniques for loading high volumes of data and smooth structural flow of the data. Adept at writing data mapping documents, data transformation rules, maintaining data dictionary, data migration documents and interface requirements documents.
• Strong Knowledge in writing SQL queries
• Implemented business modeling, data modeling, and object modeling using MS Visio to develop the business architecture for the application
• Experience in Mapping Data Elements for information exchange between two systems with hands-on experience in gathering reporting requirements from the business users for business intelligence, data warehouse application.
• Assisted QA Team in writing test cases, test plans and tested the final application for usability testing to verify whether all the user requirements were catered to by the application.
• Experience working with QA and Dev teams to ensure specifications are complete, unambiguous, understood and adequately tested.
• Hands on experience in preparing a simple and detailed User manual for the application, for an intended user.
• Experience in using project management tools like MS-Project for status reporting and planning.
• Excellent in dealing with external vendors, Clients and offshore teams.
• Solid business and presentation skills and can perform well both independently and a team. Expert at handling multiple projects simultaneously.
• Demonstrated initiative, drive, and ability to manage multiple priorities throughout academic and professional term.

TECHNICAL SKILLS

Methodologies: Agile, Scrum, Waterfall

Defect Tracking Tools: Rational Clear Quest, QC/ALM, JIRA, Rally

Business Modeling Tools: Microsoft Visio, BALSAMIQ,CA Erwin, Informatica

Management tools: Rational Suite, Quality Center (ALM), SharePoint, MS Office, Microsoft VSS, Microsoft Project

Reporting: Tableau and Crystal Reports

Programming Language: HTML, SQL

PROFESSIONAL EXPERIENCE

Confidential, Pine Bluff, AR

Business Analyst

Responsibilities:

• Played the role of a Business Analyst in agile environment by eliciting Business Requirements from Business users using number of JAD sessions and converting them to Functional Requirements.
• Involved in the complete SDLC in agile methodology and handled key responsibilities in Project Management.
• Oversee the software development in Sprints (ofScrum) by attending daily stand-ups and removing impediments/noise.
• Participated in SPRINT review and planning meeting and organizes SCRUM meetings as Scrum Master and PO to monitor backlog items and review/update the SCRUM if needed.
• Engaged with cross functional stake holders such as Sales and Channels Operations to identify bottlenecks in business, simplify business processes and define the business value for system solutions.
• Facilitated meetings with Subject Matter Experts for Requirements Gathering and transforming them to functional specification.
• Involving in business requirement specification (BRS) analysis and system requirement specification (SRS) analysis.
• Gathered stake holder’s requirements from various end through surveys, interviews and JAD sessions and translated them into system requirements.
• Wrote Business Requirement documents and Functional requirement documents for calculation of risk weights for all asset classes like Securitizations, Derivatives and Equities.
• Gathered business requirements from business users such as Insurance Policy Managers, credit card Managers and drafted business requirement specification (BRS)
• Co-authored Business Requirements Specification (BRS), Use Case Specifications, Systems Requirement Specification (SRS) and Change Request along with the Business Group and the IT project group members.
• Wrote use cases for individual compliance standards with respect to asset classes and country of origin.
• Identified and prepared Use Cases, BPM and Activity Diagrams using Rational Rose according to UML methodology.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Credit Profiling, Asset & Liability Management and Marketing Analysis.
• Work with all insurances, fiscal intermediaries, clearinghouses to assure daily processing for claims, payments, purchase orders, invoicing, remittances, inquiries, and responses.
• Acted as a primary liaison between business lines, operations, and technical areas throughout the project cycle.
• Conducted JAD sessions and meetings with developers, QA team, and users for communicating primary requirements, also discuss different versions of requirements, queries, and clarify the issues.
• Carried Out Gap analysis and was engaged in analysis of the technical specifications of the current system and the infrastructure requirements.
• Designed and developed Use Case Diagrams, Activity Diagrams and Data Flow Diagrams using MS Visio to define the Business Process and Data Process model.
• Conducted and participated in number of JAD with the stake holders and participants to gather knowledge and requirement.
• Performed System Testing and Integration Testing & Functionality Testing of the application. Responsible for entering, Tracking bugs in Quality Center/ALM and reporting the defects to the developers for Modification Request.
• Involved in defect tracking and bug management using Rational Clear Quest.
• Planned, scheduled, and controlled projects based on plans and requirements outlined by the business.
• Interacted with developers to report data related bugs and re-tested the fixed issues.
• Developed and Executed Test Plan, Test Scripts and Test Case Document for User Acceptance Testing (UAT) based on functional and Technical Specifications.
• Wrote SQL Queries to perform Data Validation.
• Conducted performance tuning to primarily focus on writing efficient SQL Queries to generate reports.
• Coordinated with Reporting team for developing report prototypes in Cognos8(ER Studio), dash-boards, Mainframe, etc.
• Reviewed Business Requirements Documents and the Technical Specification.
• Work with scrum team to groom user stories for upcoming sprint.
• Coordinate daily Scrum calls, weekly status meetings, and all project communications internally.
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement
• Maintaining Securities Lending relationships with fixed income and prime brokerage clients.
• Coordinated UAT and executed environment build plans.
• Involved in meetings, walkthroughs and creating minutes of the meeting.
• Used ALM for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Created and submitted weekly status report to the project manager.

Environment: Agile (Scrum), HTML, MS Access, BRS, MS Visio, MS Office, Gap Analysis, UML, SQL, ALM/Quality Center and Windows.

Confidential, Minnetonka, MN

Business Analyst

Responsibilities:

• Gathered business requirements from the Business team and generating system workflows.
• Design Impact Analysis Documents (IADs) for GL- AP, GL-AR Summary - Reconciliation and other high level Business Reports Requests.
• Involved in creating the targeted questionnaire for SMEs and Business users for elaborating requirements.
• Validated the EDI 837-claim billing (professional, institutional and dental claims) & 835 (remittance advice or payment) claims adjudications.
• Participated in JAD sessions / conducted interviews for analyzing business requirements and reviewing them with business and technical teams.
• Designed and developed user stories, Use Cases and UML models using Microsoft Visio and Architect Enterprise.
• Developed current and future state workflows of Ambulatory practices in MS Visio and Architect Enterprise.
• Prepared the cost estimate for the business analysis involvement of the project.
• Prepared product Backlog and Sprintback log and conduct meeting with team and clients.
• Writing change requests & follow up with the respective teams on the impact and action.
• Reviewing the test cases and requirement traceability matrix along with the testing team.
• Tracked the project status, prepared the project status reports and represented the BA team in the PMO meetings.
• Wrote Test scenarios and test cases for testing the migration of EDI and the processing of member enrollment and benefits, batch jobs corresponding to the claims (837) and real time transactions like 270/271/276/277.
• Involved in forward mapping from ICD 9 to ICD10 and backward mapping from ICD10 to ICD9 using General equivalence Mappings (GEM).
• Involved in Customer UAT along with the Development & testing teams.
• Participated regularly in walkthroughs and review meetings with PM, QA Lead and development teams.
• Assisted the PM in setting up realistic expectations and in evaluating the impact of change requests and risks and conducted project related presentations.

Environment: MS Visio, MS Project, Architect Enterprise, MS Office Suite, (Word, Excel, Access, Power Point, Outlook)., MS Dynamics CRM, Sybase, SQL Server, FACETS, Agile, UML, HP Quality Center, Windows.

Confidential, Oklahoma City, OK

Business Analyst

Responsibilities:

• Responsible for continuous process improvement and for identifying and maintaining a clear and measurable Development Process that is deployable throughout the enterprise-using Scrum.
• Analyzed prior documents and Gathered Business Requirements, analyze data/workflows. Defined the scope, financial projections and Cost/benefit analysis. Progressed from Problem Statement to well-documented designs.
• Conducted various requirements gathering through research, formal-informal sessions, JRP sessions and JAD sessions with SMEs (Subject Matter Experts), Teams, and Stakeholders.
• Assisted Project Manager in creating proposals and project budget allocations and worked on Project Charter and Work Break down Structure using MS Project.
• Prepared Business Requirement Documents (BRD) and Functional Requirement Document (FRD). Decomposed BRD into User Stories by conducting a story writing session with product owner and user Acceptance Criteria for PSPI (Potentially Shippable Product Increment).
• Incorporated Scrum Events Backlog refinement, Sprint Planning, stand up meeting, Sprint Review and Sprint Retrospective. Liaison between development team and end-users during various Software Development Lifecycle phases.
• Wrote User stories, creating Use Cases, Use case diagrams, Workflow Diagrams, Sequence Diagrams, and Class Diagrams etc.
• Involved in Test Planning, Test Preparation, Test Execution and Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• PreparedUse Case Diagrams, Activity Diagrams, and Sequence Diagrams which included modeling of all the activities ofbusinessfrom conceptual to procedural level in MS Visio.
• Performed GAP analysis to define gaps between AS-IS and TO-BE processes.
• Scrutinized and aided in Prioritizing user andbusinessrequirements with the Product Owner and Development Team and documenting them in Product Backlog.
• Assisted in creating Conceptual and Logical Data Models.
• Defined Acceptance Criteria for User Stories to perform User Acceptance Testing. Designed Test Cases, Test Plans, Test Scripts, and Test Scenarios to perform Functional Testing, and Regression Testing and logged down defects using JIRA.
• Shaped and managed Requirement Traceability Matrix (RTM).
• Authored progress and status reports which were then acquiesced to project management on a weekly basis.
• Assisted in developing Release Notes, User Manual and Training Manual for the project.Performed Client-Side Validations to check all functionalities of different modules.
• Conducted the Black-box, System, UAT and Smoke Tests for various phases of this application.
• Assisted in writing SQL queries like Select, Update, and Joins to retrieve desired information.
• Logged and tracked the defects using HP Quality Center. Created an error repository and managed the testing process with the QA team
• Assisted in the creation of deployment flow chart in conjunction with development, infrastructure, and network teams containing information for maintaining Application.

Environment: Agile-Scrum Hybrid, MS Office Suite, MS Visio, MS Project Professional, UML, HP ALM, GAP Analysis, XML.

Confidential, Austin, TX

Business Analyst

Responsibilities:

• Worked in coordination with the project administrator and managers to complete the projects - Served as a point of contact from project initiation to completion.
• Worked under the supervision and guidance of the assistant project manager and superintendent; became proficient in many project strategies from them.
• Worked with project team members, clients and vendors to coordinate activities, provisioning, environment setup, installation, and integration testing.
• Allocated resources to various departments and managers as per their needs and requirements.
• Roles in the project is to Project Management, Project Coordinator, Team Leadership, Team Mentor, Business Analyst.
• Analyzed and monitored the project reports to sort out issues in documentation section.
• Maintained and documented reports on a daily basis regarding the projects assigned to various departments; progress, schedule, budgeting and forecasting.
• Attended annual meetings and summits and presented upcoming projects.
• Coordinated with the project supervisor in additional assignments and small projects.
• Monitored all processes related toprojectboth external and internal resources.

Environment: MS Visio, Rational Requisite Pro, Rational Rose, Agile, UML, SQL, Agile, PL/SQL, MS Office, MS-Project and Windows