SUMMARY:

• me am a highly talented, problem - solving Project Manager and Scrum Master with a technical background to implement, manage and improve projects across multiple channels. me have successfully led multiple complex projects and engineering teams through teh entire life cycle from concept through implementation while taking teh user experience and user interface into account. me am comfortable working in a fast-paced environment using best practices, research, analytics, and testing in order to deliver products and projects that maximize revenue, improve teh customer’s experience and enhance teh company’s brand.
• Over 10 years of Project Management using Agile methodology
• Over 5 years as a Scrum Master using Jira and Confluence in an Agile Environment
• Project Management software such as Microsoft Project and JIRA
• Strong noledge of HTML, PHP, CSS, WordPress, React Native, and Microsoft Office suite

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Using project management skills and Agile experience to lead UX projects
• Manage teh backlog on a daily basis
• Create Jira tickets and help teams to point stories and meet sprint deadlines
• Responsible for grooming, planning and retrospectives with multiple teams
• Helping to make incremental improvements to processes for better sprint planning and execution

Confidential

Project Manager / Product Owner

Responsibilities:

• Created detailed business requirements, user stories and user interface specifications
• Groomed and plan projects based on teh specifications, which support teh business requirements
• Worked with cross functional teams to deliver projects on time and under budget
• Ran all scrum daily and weekly meetings including sprint retrospectives
• Created and managed technical projects to get information from external parties using API calls
• Created and managed projects to create ReactApp components
• Maintained and communicated project plans, status, and issues to management team
• Managed teh backlog on a daily basis and led day-to-day interactions with key stakeholders
• Performed A/B and multivariate testing design and analysis
• Groomed, planned and helped multiple teams point stories for each sprint
• Analyzed teh points committed against teh points delivered for each sprint
• Used best practices and technical background to drive decisions on project scope, timing, and budget

Confidential

Business Analyst

Responsibilities:

• Executed and analyzed strategy for teh growth, vision, and overall performance of eCommerce channels
• Provided new opportunities to drive sales, visibility, and efficiencies for growth across multiple devices
• Managed technical projects to get information from external parties using API calls
• Led daily and weekly scrum meetings to
• Evaluated key performance indicators (KPIs) of eCommercebusinesschannels
• Made recommendations to improve processes, sales, conversion rates and average order value
• Developed and maintained weekly and monthly dashboards
• Managed expectations and day-to-day interactions with key stakeholders

Confidential

Product Manager

Responsibilities:

• Simultaneously managed multiple e-commerce and IT projects of various sizes
• Managed item set up for new items/brand stores on Amazon, Wayfair, Build.com and other vendors
• Managed teh creation of A+ content on Amazon, Wayfair, Build.com and other vendor websites
• Created marketing strategies for multiple vendors including Amazon, Wayfair, Lowes and Home Depot
• In charge of improving SEO rankings for DECOLAV products which led to a 20% increase in organic traffic YoY to teh website
• By December 2017, increased sales YoY by 15% for Amazon, 20% for Wayfair and 30% for Build.com

Confidential

Digital Project Manager

Responsibilities:

• Created and maintained project artifacts to ensure on-time, on budget delivery of projects
• Supported overall lead generating campaigns, email campaigns and execution of marketing projects
• Used Optimizely to conduct A/B tests for multiple complex campaigns
• Coordinated activities and communication across a diverse, multi-functional organization and vendors
• Used best practices and technical background to drive decisions on project scope, timing, and budget

Confidential

Director of E-commerce

Responsibilities:

• Used extensive noledge and expertise in project management methodology, best practices and tools to create and lead projects that would drive more traffic to teh website, increase sales, and build customer loyalty
• Responsible for driving growth and increasing levels of customer satisfaction through multiple marketing campaigns using email, digital assets, display ads, print ads, and social media
• Created quarterly marketing plans to promote Celebrity Collections, which led to increased sales
• Coordinated activities with cross-functional team and vendors on small and large projects
• Conducted multiple A/B tests for campaigns to optimize teh effectiveness of each campaign

Confidential

Project Manager

Responsibilities:

• Managed all phases of teh software development lifecycle (SDLC) for dozens of custom solutions
• Created a release plan for each software release and managed tasks during each two week sprint
• Determined what requirements would be needed in teh upcoming iteration and communicated potential risks along with a mitigation plan
• In charge of web analytics using Google Analytics, Search Engine Optimization, and marketing campaigns for teh company and its clients
• Created and managed pawnshop software projects that allowed customers to communicate inventory levels and other data to multiple stores