PROFESSIONAL SUMMARY:

• Almost 8 years of experience as a Scrum Master/Business Analyst with demonstrated ability to work with and coach cross Functional and High performing teams in IT Industry.
• CSM certified, innovative, and solutions focused IT professional, specializing in leading high performance and multi - disciplinary teams from product development through successful product launch.
• Expertise in organizing and facilitating Agile - Sprint Planning, Product backlog grooming, Sprint backlog grooming, Sprint review, Daily scrum, Retrospective and Demo meetings, User Story breakdowns, Sprint velocities and Definition of Done across teh scrum teams.
• Headed projects on SCRUM, SAFe, and Acceptance Test Driven Development (ATDD), Test Driven Development (TDD), Continuous Testing, Automated Testing and Continuous Integration methodologies.
• Experienced in Agile Methodology and in conducting Scrum activities including Daily Stand up, Iteration Planning, Iteration Reviews, Iteration Retrospectives and TEMPeffective backlog grooming/refinement.
• Conducted Sprint Retrospective sessions to inspect teh utilized Sprint Techniques and reflect on positive changes needed to increase teh team productivity.
• Proficiently coordinating, gathering information and status, for Dashboard reports to communicate project status to Senior Executives and Stakeholders.
• Sought for cross-functional expertise in Business Intelligence, Software-as-a-Service and Software Development Lifecycle (SDLC) Management focusing on building productive stakeholder relationships while leading diverse teams to exceed all performance expectations.
• Coordination of business requirements by ensuring a transparent and smooth flow of communication between development team, Stakeholders and Senior Management.
• TEMPEffective Agile servant leader with excellent analytical, Team Building, Problem Solving and Communication Skills, Detail-Oriented and Self-Motivated team player.
• Responsible for communicating all teh project milestones and deliverables; keeping track of issues and taking necessary mitigating actions.
• Extensive experience in managing Business Analyst, Development team, QA Team of On-Shore and Off-Shore teams, including hiring, mentoring and performance appraisals and Coordinating with Product Owner and QA Director to understand teh vision of teh project and communicating to teh team in TEMPeffective ways.
• Experienced in conducting and facilitating Joint Application Development (JAD) and work sessions, Interviews and Client meetings to gather requirements by inviting all teh Content Owners, Editorial team, Developers and testers with teh prepared JAD Agenda and noted down Meeting Minutes.
• Keen Ability to understand and build complex systems and focusing relentlessly on removing impediments from teams delivering customer-centric product and features.
• Good understanding in analyzing financial direction for teh projects to manage teh development of budgets, controls and measurements to monitor project progress.
• Strong experience in Business and Data Analysis, Data Profiling, Data Migration, Data Integration and Metadata Management Services.
• Proficient in writing SQL Queries to perform data driven tests and involved in Front-End and Back-End testing.
• Proficient in area of Change Management and its Implementation throughout teh course of teh project. Performed Impact Analysis, Feasibility Study and Return on Investment, Developed Project Plan and drive project Milestones.
• Self-Starter, Team Player, Goal Oriented, Quick Learner, Innovative and Eye to detail with excellent written, Verbal, Presentation and documentation skills with teh ability to interact with all levels of Stakeholders.

TECHNICAL SKILLS:

Methodology: SDLC, Agile, Scrum EDM Maintenance

Languages: SQL, JavaScript, HTML.

Applications: Microsoft Office (Visio, Word, Excel, Power point, Outlook), Power BI

Agile tools: MS Project, SharePoint, JIRA, SaaS.

Web Development: Confidential Cloud Platform, JAVASCRIPT, JSON, XML, REST API.

Databases: SQL Server, MS MySQL.

Scrum Master Skills: Stakeholder Management, ALM/JIRA/TFS, Facilitating Meetings, Conflict Resolution Kanban, FDD, XP, TDD, ATDD, BDD, Project Planning, Resource Management, Team Building Iteration/Sprint Planning Meetings, Risk Mitigation, Continuous Integration, Servant Leadership Collaboration.

WORK EXPERIENCE:

Confidential - Dallas, TX

BA/Scrum Master

Responsibilities:

• As a Scrum Master/BA, actively involved in Analysis and Design meetings to ensure that assigned functionality meets teh user requirements and understood teh complete End-End flow.
• Lead and monitored status calls, defect triage and other calls based on teh schedule.
• Coached teams in transitioning to agile framework and methodologies by adhering to agile practices and values.
• Created use cases specifications, use case diagrams, swim lane diagrams to define teh workflow and segregate high level and low level requirements using MS Visio.
• Designed custom Application to automate user story creation from collated requirements by collaborating with internal and external stakeholders with custom features for development of QA Test Plans, Install/Upgrade product versions, Enhancement/Defect creation, bug tracking and User Acceptance Testing (UAT).
• Wrote Defect Report, test plan and test execution report.
• Designed and managing project plans in a complex dynamic environment, revising needs to meet changing requirements.
• Coordinated with PO in backlog management/grooming and continuous delivery of features and also maintained burndown chart and team velocity.
• Facilitated Backlog Grooming, Daily Scrum Meetings, Sprint Planning, Sprint review and Sprint retrospective.

Environment: Agile, SQL, JavaScript, Project Planning, Resource Management, Power BI, UAT, MS Visio.

Confidential - Santa Clara, CA

Scrum Master BA

Responsibilities:

• Worked with IT- Corporate Development team in design, planning and development of teh Web-Applications to facilitate RESTful Web Services and Database management in SaaS (Software as a service) Cloud domain in Confidential platform.
• Software environment creation for innovative solution to integrate Amazon IoT Button with Confidential Platform to achieve various automation tasks.
• Collaborated with Business stakeholders to design technical implementation strategy, to gather and evaluate user requirements, prepare technical design document, transform client requirements into feature requests to develop and implement enterprise software business solution.
• Served as SME to represent Organization in Global Citizen Developer Program which empowered customers to innovate, develop apps on teh Cloud Infrastructure & helped them create teh business value they need.
• Managed core agile ceremonies in team environment: Sprint Planning, Product backlog grooming, Sprint backlog grooming, Sprint review, Daily scrum, Retrospective and maintained sprint documentation.
• Planned and Coordinated ‘Safe Workplace App Suit Implementation’ project which helped businesses handle essential needs and services for workplace reopening during Covid Pandemic.
• Actively Accessed and analyzed refinement, prioritization of teh backlog elements and release planning
• Responsible to develop test plan, track down test results and deployment of bug fixes in Test and Production environment, Business Requirement Document (BRD), Transforming BRD to Functional Specification Documents (FSD).
• Mentored and empowered teams towards making appropriate commitments through story selection, establishing acceptance criteria, Automated Test-Driven Development (ATDD) and Test-Driven Development (TDD), story sizing and task definition.
• Worked in SaaS cloud domain to build ‘Finance Resource Budget’ Application to facilitate teh auto-calculations of Resource cost fields based on dynamic data.
• Customization and maintenance of ITIL modules such as Incident, Change, Problem, Knowledge, Service Catalog using SaaS Distribution Model with Confidential Platform.
• TEMPEffective problem resolution and end-to-end ownership of incidents/problems in Confidential .
• Developed Power BI dashboards that translate a question into a visualization which provides insight and answers teh question.
• Represented domain leadership in cross-functional portfolio management-related initiatives to drive integration strategies, processes and standards.
• Evaluated and analyzed team risks and engaged with management to remove impediments proactively.
• Guided development team through sprint planning and execution along with teh Quality Management Strategy for teh through reviews & inspections.
• Partnered with stakeholders and communicated on teh status of teh project to ensure precise deliverables at Right time to exceed their expectation.
• Identified, developed and executed strategies and supporting tactics to influence 15+ teams along with supporting release planning and solution architecture design as needed.
• Facilitated transparent communication among cross functional technical teams utilizing full-scale project plans to identify resource needs, prioritize and schedule activities per critical path planning, and manage risk/ contingency plans throughout teh project.
• Implemented Industry best practices for software engineering, including Agile Methodology, code review and testing.
• Developed strategic connections and cross-functional partnerships to advance aligned portfolio/project management best practices and ensure continuous improvement in project delivery.
• Designed and created digitized workflows to customize ITIL processes with teh creation of Server Scripts, Client Scripts, UI Dashboards, Script Includes, and Business Rules using JAVASCRIPT.

Environment: Confidential, Agile, ATDD, SaaS, Project Planning, Facilitating Meetings, TTD, JavaScript, HTML, and UAT.

Confidential

Business Analyst

Responsibilities:

• Presented and demoed teh complete stories and features to teh Stakeholders, Scrum Team, and Leadership Teams during Sprint Review and communicate teh incremental progress of teh product to teh stakeholders and making sure teh increments are in alignment to teh business value and teh overall product vision.
• Analyzed business process to identify and document gaps and pain points to streamline existing processes.
• Created UML Diagrams like use case diagrams and activity diagram as well as created mock-up screens using MS Visio.
• Coordinated and collaborated with Cross-Functional team s in defining challenges and provided support in Optimizing daily operations.
• Worked directly with other product owners, system engineers, program managers, developers, testers and customers to define features and technical user stories.
• As a part of an Agile software development process, working in conjunction with End users/Stakeholders and Technical delivery team.
• Designed and Built workflows and custom portal components to enhance governance and quality of product data solutions.
• Developed several reports using Jira on teh number of tickets being raised and closed based on priority.

Environment: MS Visio, Business Impact and Risk Analysis, Post-Implementation Review, Defect Management, Data Analysis.

Confidential

Business Analyst

Responsibilities:

• Worked closely in collaboration with teh Project Manager, Vendor Team and Business users to gather, analyze and document teh functional requirements for teh project.
• Identified and reconciled errors in Client data to ensure accurate business requirements.
• Worked with QA Team to design and develop test plan, test cases to perform user acceptance testing (UAT), Functional Testing and Regression Testing.
• Performed feasibility analysis, scopes projects, and works with teh project management team to prioritizes deliverables, and negotiate on product functionalities.
• Supported Cross functional teams to address business requirements by converting use cases to user stories.
• Performed Gap Analysis, Identifying opportunities for enhancements and making recommendations based on key findings during requirement gathering.

Environment: s: Gap Analysis, Design review, Business Process Management, Product Management, Business Impact and Risk Analysis.