SUMMARY

• Results - oriented professional wif 8+ years of experience in business analysis, and client relationship management wif program management and release management experience.
• SAFe Agile Scrum Master wif certification, have administered all Agile/Scrum processes including PI Planning, daily scrums, sprint reviews and sprint retrospectives, coached team members and clients.
• Coached and adapted seven SAFe competencies Team and Technical agility, Agile product delivery, Lean portfolio management, Enterprise solution delivery, Continuous learning culture, Organizational agility and Lean - Agile leadership into teh IT software teams committing to customer centricity.
• Enforced Kanban principles as a scrum master that resulted in reduction of Cycle time by 20% thus increasing team's throughput in less TEMPthan 8 weeks.
• Experience in Software Testing of Web-based and Client/Server application’s manual testing, designing test cases/scripts covering all test conditions and different test levels expertise in writing and executing Test Plans/Cases, Bug Reporting and Tracking Defects.
• Experienced in Writing Excel VBA macros in MS Office applications to automate data input coming from HTML, XML, XPath and JavaScript development interfacing wif SQL scripts.
• Worked wif salesforce team on teh mapping documents.
• Assisted wif automation of finance and operations department’s manual processes by writing VBA code and using macros and formulas to speed processes and maximize accuracy.
• Develop multiple applications in VBA in order to support operation in Excel, SharePoint and RPA.
• Prepared visible columns and formulas in excel macro-VB and converted Excel formulas into VBA code including VLOOKUP, HLOOKUP.
• Experience in SAP testing wif SAP HR and SAP WM modules.
• Generated tableau dashboards wif combination charts.
• Involved in creating dashboards, reports as needed using tableau
• Proficient in authoring all kinds of documentation (BRD, FRD, PDD), gathering requirements wif various and efficient elicitation techniques, maintaining teh requirements as well.
• Can expertly employ visualization models for mapping and analyzing data wif Product roadmaps, Organizational charts, SWOT analysis, Competitive comparison matrix, Stakeholder matrix, Performance reports as such during project development.
• Utilizing Lean Six Sigma - DMAIC Methodology, SAFe agile, Scrum - Kanban and project management tools and principles for problem solving, and team building techniques over teh projects.

TECHNICAL SKILLS

Methodologies: Agile, Waterfall, Rational Unified Process (RUP), V-Model, RAD, JAD.

Agile Frameworks: Scrum, SAFe, Kanban, Kaizen, Extreme Programming XP.

Databases: MYSQL2, Oracle, Facets, SQL server.

Data Analytics: Tableau, Power BI, SSIS.

Tracking Tools: JIRA, JIRA ALIGN, HPQC, HP ALM, Trello, Rally, Miro.

Quality MNGMT: Lean - Six Sigma, BDD- Cucumber

RQMNT MNGMT: MS office suite, SharePoint, TRELLO, JIRA, Confluence, Smartsheet

PROFESSIONAL EXPERIENCE

Confidential, NY

Business Analyst /Test Analyst

Responsibilities:

• Drove three techno functional teams Onshore and Offshore to success that contributed to Manheim Auto that dealt wif UI enhancements, Kiosk features, API’s and database development and maintenance.
• Established RACI Matrix (Responsibility, Accountability, Consult and Informed) amongst all teh team member’s SM’s, PO’s, TA’s, SRE’s, TSL’s and DEV team to classify responsibilities specifically.
• Monitored all teh team’s CI/CD pipeline and run them by CAB team (Change management team) to identify risks and participated in weekly deployment activities wif Site Release Engineers and DBAs to ensure there’s no outages or downtime if any unsuspected issues arise.
• Prepared visible columns and formulas in excel macro-VB and converted Excel formulas into VBA code including VLOOKUP, HLOOKUP.
• Worked wif teh Salesforce team on teh data mapping requirements and prepare teh field-to-field mapping documents for data transfer.
• Develop multiple applications in VBA in order to support operation in Excel, SharePoint and RPA.
• Maintained active relationships wif BO, PO, TA, DEV leads and RTE to understand business, technical requirements and feasibility that would halp in aligning team’s current and future commitments.
• Guided and coached team along teh process of self-governance so they can realize teh impact of Agile Scrum frameworks to remove all impediments adhering progress.
• Assisted team wif making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%.
• Worked along wif enterprise teams, portfolio, delivery streams and delivery teams that pledges continuous planning and predictability allowing to adjust to change dynamically.
• Facilitated Scrum of scrum ceremonies amongst teh cross functional teams wif RTE addressed teh needs and concerns in place and worked around to have issues acnoledged during ongoing iterations.
• Work wif teh development, UI, testing and work streams to ensure TEMPeffective communication of requirements. Also, served as liaison for all other phases of teh project and ensure that project deliverables meet teh business requirements and expectations.
• Assess Scrum Maturity of teams and teh organization and coach teams to higher levels of maturity, at a pace that is sustainable and comfortable tan calculated teh velocity as per teh maturity.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across teh enterprise to team that are adhered to waterfall principles and facilitated all agile principles.
• Assisted wif risk analysis and gathered rally health reports, burnup and burndown charts to ensure teh software flow efficiency is established and well maintained.

ENVIRONMENT: Automotive auctions, Angular JS, React, Redux, APIs, EDI, GitHub enterprise, New Relic, PagerDuty, Smartsheet, Postman, Rally, Slack, Service now

Confidential, Salt Lake City, UT

Business Analyst / Test Analyst

Responsibilities:

• Knowledge of Medicare, Medicaid plans and process of claim intake.
• Involved in shielding teh techno-functional team from all obstacles as a Scrum Master, have handled three teams wif successful completion of three projects.
• Strictly facilitated to five agile ceremonies PI planning, Sprint planning, Daily stand up meetings, Sprint review and Sprint retrospective meetings along wif product backlog refinement sessions wif PO.
• Healthcare/Facets domain guidance aided in collaborating wif PO, Architects, stakeholders and solution development lead for building and prioritizing CI/CD pipelines.
• Develop multiple applications in VBA in order to support operation in Excel, SharePoint and RPA.
• Experienced in Writing Excel VBA macros in MS Office applications to automate data input coming from HTML, XML, XPath and JavaScript development interfacing wif SQL scripts.
• Worked closely wif teh RTE for teh ART in coordinating dependencies between various scrum teams.
• Assisted RTE, SA’s in creating MVPS, MMF’s from enterprise level to team level.
• Managed teh operations of teh team involving 10 -12 cross functional members of developers, testers and data analysts. Coached and mentored all features and principles of Agile methodology.
• Mapped all teh 3rd party vendors and vendor requests that team receives for member data further mapped team members Developer/System Analyst to teh respective vendors request also wif a backup.
• Track and communicate agile metrics by team velocity and sprint/release progress for every PI.

ENVIRONMENT: Healthcare Domain, HIPAA, EDI, Medicare Enrollment, Medicaid, Outbound Files, Facets, SAFe AGILE, Kanban, Kaizen, JIRA, JIRA ALIGN, Confluence, Trello, SharePoint.

Confidential, Salt Lake City, UT

Accounting Systems Analyst

Responsibilities:

• Working in an Agile environment, attend daily stand-up meeting and all Sprint team activities.
• Design, Develop and Perform complex test cases on Deposits
• Coordinate data refreshes and testing cycle executions.
• Analyze Business needs from teh customer, align those to test scripts to perform End-to-End Testing.
• Collaborate closely wif developers to troubleshoot issues, provide necessary guidance to testers during QA process.
• Develop comprehensive Unit Test documentation including Business cases and Test scripts.
• Perform Software Integration and Executing test cases, working wif developers closely to debug, troubleshoot and resolve problems.
• Supporting Business users Treasury, Operations, Finance, Compliance and Recon teams for Testing and taking sign-off for teh Core Banking Reports.
• Assess Project timelines and escalate delays to teh Project Manager.
• Explain ideas and concepts TEMPeffectively to stakeholders through written and verbal communication.
• Coordinate wif Project Test Lead regarding plans for teh data restore/refresh requirements for each testing phase and test cycle.
• Check and Perform testing of teh entire flow of teh application.
• Increase test coverage by involving different sub systems.
• Check Data Validity of Various applications.
• Perform Smoke, Functional, Integration, Back-End, Regression and User Acceptance Testing (UAT).
• Use tracking software, specification defects and halps to get a resolution using Rational and Azure DevOps.
• Provide regular guidance to teh Offshore teams and halp to root cause and remove blockers.
• Mitigate, escalate and communicate impediments during a Sprint, interims of issues and risks.
• Manage, troubleshoot, escalate, communicate, perform root cause analysis and participates in teh resolution on issues wif data, parameters, bugs, requirements, reports, applications, flows, environments and software.
• Execute test cases in System Integration Testing to achieve end to end testing that includes application, software and hardware components.
• Involved in updating teh framework to create happy path for teh future test scripts. Usually does once in a week during teh high-level workflows wif teh guidance of teh Automation Test Lead.
• Analyse Business needs from teh customer, align those to test scripts to perform End-to-End Testing

Confidential, McLean, VA

Business Analyst / QA Analyst

Responsibilities:

• Gathered requirements, organized team meetings requirements from business users, generated business process models, & use-case models, and created business requirements document (BRD) & functional requirements document (FRD).
• Developed project plans, scope, budgeting, deliverables and scope creep.
• Organized and led cross-functional JAD meetings, managed signoffs and ensured successful completion of quality gates.
• Performed functional testing during teh entire SDLC of loan valuation platform, accountable for teh testing of several releases for loan valuation platform thereafter. Successfully regressed and integrated teh entireEVOLVfunctionality.
• Performed financial reporting of banks loan portfolio having SOP 03-3, FAS114 and FAS91 loans usingEvolv loan valuation, reporting and accounting platform.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing teh software.
• Implemented data access, storage and validation routines on teh database server using Procedural Language/Structured Query Language (PL/SQL).
• Executed requirements, use cases and iterative/incremental project and requirements management to their projects in teh context of teh SDLC.
• Reconciling bank accounts, participating in reconciliation of G/L accounts to source documents and supporting schedules
• Facilitating various meetings pertaining to Project lifecycle such as Project Planning, status review, daily team updates, etc.
• Conducted Design sessions wif teh developers and documented Functional Design Specification that included changes to data table structures, screen mock-ups.
• Performed reconciliation between Flex cube and Rapid Systems for Loan Origination/Agency and Secondary Loan Trading.Wrote PL/SQL statement and stored procedures in Oracle for extracting as well as writing data.
• Implemented HP ALM/QualityCenter for Test Planning, Test Case writing, Test Execution and Requirement Mapping wif Test Cases.
• Performed defect tracking and reporting usingQualityCenter/ALM.
• Extensively worked in all teh phases of Rational Unified Process such as Inception, Elaboration, Construction, and Transition.
• Involved in writing and reviewing Test plans, Executing Test Cases, Test scripts, Test Scenarios, Test Data based on teh requirement documents and tracked teh defects inQualityCenter.
• Executed manual test cases and verified actual results wif expected results.
• Responsible for writing teh Test Cases and Test Scenarios based on teh Functional Specification and technical Specification and documented in MercuryQualityCenter.
• Executed SQL statements to test teh integration between application and database.
• Has done functional testing of teh front-endapplication using Quick Test Professional (QTP).
• Carried out UAT by developing test plans, test scenarios, test cases, and test data to be used in testing based on business and user requirements, technical specifications of teh product.
• Create and track defects in JIRA. Responsible for retesting teh functionality after teh issue is fixed by teh Development Team.Reviewing and updating Test Cases as per requirement for different releases.
• Tested teh Security of teh application using both Positive and Negative scenarios
• Performed Functional, Regression, Integration,EndtoEndTesting.
• Worked closely wif project manager to determine time and cost required to accomplish project.
• Conducted GAP analysis of teh system in terms of "as is" and "to be", studied existing data handling systems to evaluate TEMPeffectiveness and developed new systems to improve workflows.
• Created Requirements Traceability Matrix (RTM) and traced implementation of teh requirements through various phases.
• Worked in mainframe environment and used SQL to query various reporting databases.
• Interacting wif teh development and testing teams to improve overallqualityof teh software.

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports.
• Developed automation test scripts using Selenium Web Driver.
• Involved in Agile development methodology.
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.
• Work closely wif teh Business Analysts, assisted in identifying and resolving complex technical issues
• CSS/HTML/Navigation/JS/Cookies/Browser and OS Compatibility/Webpage performance to validate end-to-end automated testing and debugging using Selenium IDE.
• Extensive testing of browser content and compatibility Tested compatibility of application using HTML IDs and XPath in Selenium.
• Wrote VB Script& developed Custom Functions by using QTP.
• Used HP Quality Center as repository for requirement analysis, design test cases.
• Created Test Scenarios and planned and executed both positive and negative test scenarios
• Worked closely wif Production Managers, Technical Managers and Business Managers in planning, scheduling, developing, and executing performance tests
• Designed test plans and defined cases for functional, integration system, and user acceptance testing.
• Attended weekly report meetings and presented progress updates.
• Functional Test Requirement Analysis using Business Requirements Document and Design documents
• Developing Test Plan, Test scripts and Test Execution in SIT environment.
• Test Data preparation and work wif interfacing applications for data needs
• Preparation of Test Summary Report and execute End to End Testing.
• Arrange meetings and work wif Dev team & Business Analysts for defect triage
• HP Managing teh test scripts and test results in HP QC
• Interacting wif multiple onsite client teams to resolve technical related issues
• Automated test cases to perform regression testing using Java, selenium web driver and eclipse IDE
• Involved in Smoke Testing, Regression Testing and User Acceptance Testing.
• Responsible in executing test scripts on different browsers and checked for compatibility
• Managing multiple initiative projects concurrently
• Generating Test and Defect Metrics for client manager and release management
• Preparing reports for client & employer engagement managers