SUMMARY:

• Having over 9 years of experience as Business Analyst in the domain of Banking and Finance wif exposure to Investment Banking, Fixed Income, Mortgage, Lending, Mortgage, Loan IQ and Retail Banking.
• Solid understanding of Business Requirement Elicitation Techniques, Business Requirements Gathering, Business Process Flow, Business Process Modelling, Data Analysis, Data Transformations, Data Mapping and Data Quality Analysis.
• Good understanding of the Software development life cycle (SDLC), Rational Unified Process (RUP) and Agile - Scrum Waterfall methodology and testing life cycle.
• Extensive experience working wif Retail and Small Business Banking, Credit Card, KYC, Payments, Trading Systems, Equities, Derivatives, Risk Management for financial services firms.
• Knowledge in migrating the Commercial Lending Process from existing Application to the new application platform Loan IQ, mainly focusing on the Commercial Lending Servicing process.
• Thorough knowledge of financial and investment management industry in diverse areas such as Risk management and analyses, Portfolio management, Fund accounting, Fixed income instruments, MBS, and amongst other major aspects of Investment Banking and Investment Management.
• Experience in Creating new Loan and Serve application based on Life Cycle of the Loan Origination based on committee and risk approvals and reports using Microsoft Access/Excel/VBA/Dashboards.
• Builds strong solution expertise coupled wif a solid knowledge of banking & accounting to assist & guide client in streamlining processes and procedures.
• Vast experience working in Agile, Waterfall, RUP methodologies. Primarily in Agile methodology. Handling Scrum team offshore and onsite.
• Experience in working wif Chip Credit card payments processing Euro pay, Master card Visa EMV.
• Strong Knowledge in the Payments industry for a seamless process, like card issuers (Visa, MasterCard).
• Knowledge on the procedures of Banking & Regulatory Compliance’s especially in AML, KYC and Basel Accords.
• Experience in API documentation and Gatheird requirements for Client-Side Validation, and Server-Side Validation.
• Experience in Middleware analysis, Design, configuration, Testing, Deployment, support and middleware administration of API Connect.
• Expert in facilitating and defining the entire Testing Life Cycle and conducting the User Acceptance Test (UAT).
• Proficient in Unit Test Plans (UTP), Integrated Test Plans (ITP) Extensive experience in User Acceptance Testing (UAT).
• Knowledge of business processes in Capital Market Infrastructure Entities.
• Knowledge in Finance in areas as capital markets, equities, financial databases, economics, risk management, derivatives contracts, fixed income, asset pricing, bonds etc.
• Extensive experience in Capital Markets, Corporate Banking, Financial Asset Management, /Mortgage Markets and their Business Processes.
• Proficient in creating use case diagrams, class diagrams, sequence diagrams, collaboration diagram, state transition diagram, activity diagrams using UML methodology of MS Visio.
• Extensively uploaded test cases from MS Excel, MS Word to Test Director & Quality Proficient in Database (Oracle, SQL Server) testing skills using advanced SQL, PL/SQL.

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Senior Business Analyst

Responsibilities:

• Performed GAP analysis and analyzed "As Is" and "To Be" business processes and experience in converting these requirements into technical specifications.
• Gatheird detailed business and technical requirements and participated in the definitions of business rules and data standards.
• Created the Build Turn over document or report on every build. Facilitated functional requirement gathering from system users and prepared business requirement documents (BRD).
• Excellent experience in defect reporting using Test Director, Quality Center and JIRA.
• Wrote Functional Specifications for a large domestic fixed income system.
• Gatheird and refined business requirements for a new auto loan origination implementation project.
• Involved in all aspects of testing including: Functional, Black Box, Regression, Integration and Usability Testing, Unit Testing, UAT, API testing, Database Testing, Backend Testing, Smoke testing.
• Assisted QA team by reviewing test cases and clarifying requirements to ensure complete coverage of requirements worked in agile environment and was able to bring projects to completion.
• Worked in Agile environment allowing teams to deliver project piece-by-piece and make rapid adjustments as needed. Good understanding working in Agile and bringing projects to completion.
• Establish documentation for agile methodology for implementation wif a very water-fall-centric development team.
• Collaborated wif SMEs, Compliance Team, Developers and QA Team in the Planning, Analysis, Design, Development, and implementation of the KYC Project.
• As a part of scrum team, in an agile methodology wif sprint cycles, daily stand ups and story implementation. Large cross functional project and support teams.
• Used MS-Visio for flow-charting, Use- Case process model and architectural design of the application.
• Gatheird and documented functional requirements and use cases for automation of operational and administrative business processes.
• Assisted in the development of BRD and FRD through the entire agile methodology.
• Documented the AS-IS Business Workflows adhering to UML standards.
• Interacted wif Actimize team to understand their data requirements and integration of the application wif AML processes.
• Conducted JAD sessions to define requirements and finalize the Functional Requirement Document (FRD).
• Assisted in developing Use Cases, Activity Diagrams, Sequence Diagrams, OOD (Object oriented Design) using UML and Visio.
• Communicated wif executives, managers and other stakeholders regarding project scope
• Generated a detailed requirements document describing the template and the usability of the reports.
• Involved in developing the test strategy and halped in developing QA Test plans for Functional, Integration and System Testing.

Confidential - Pittsburgh, PA

Business Analyst

Responsibilities:

• Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis.
• Documented functional specifications to automate the loan approval process for home Mortgage (online application, workflow - for the credit department, upon approval the system routes the application to the underwriters for review).
• Completed requirements analysis for Loan Origination System (LOS) project.
• Responsible for performing Functional, Regression and User Acceptance testing on enhancements made to the loan origination system.
• Work wif vendor technical support to identify ongoing issues and defects that need to be resolved for the Commercial Lending System.
• Utilized Commercial Lending banking application and was responsible for the design and process flow of the system.
• Responsible for defining and designing commercial lending loan approval process which resulted in data collection and analysis compliance.
• Introduced Agile and RUP methodologies to reflect liquid nature of front-office improving time-to-market.
• Created details requirements (Functional Specification Documents) for the change involving Loan Origination Systems.
• Participated in the UAT for Broker/Dealer conversion for integration using Mercury Test Director.
• Working Knowledge of testing tools like HP Quality Center, Rational Rose, experienced in preparing user instruction and use cases to conduct User Acceptance Testing (UAT).
• Acquired in-depth knowledge of the banking industry (Mortgage, Assets, and Accounts Receivables/Accounts Payables).
• Participated in Loan IQ Service Pack and version upgrade analysis (commercial lending system) and end user requirements gathering.
• Conducted weekly meetings to decide the Policies and Procedures to be followed while constructing new sites. Tested Loan IQ operations related to the commercial loan trading system.
• Involved in designing and developing Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, and Object-oriented Design (OOD) using Rational Rose according to the UML methodology.
• Developed use cases/diagrams, conceptual model, behavior diagrams (sequence, collaboration, state chart, Activity), using MS Visio.
• Used JIRA for Sprint storing creating, tracking and update for entire sprint.
• Mapped the MSP Web services to Enterprise Interface Partners and coordinated wif FIS on MSP
• Sketched diagrams of proposed and existing systems using Visio.
• Implemented the entire Agile Methodology of application development wif its various workflows, artifacts, and activities.
• Acted as a liaison between business users and system development team during development process.
• Conducted user interviews, gatheird requirements, and analyzed the requirements by using Rational Rose, Visio and RequisitePro.
• Supported IT & Risk Management in Business Continuity Planning for Item Processing department.
• Involved in developing and maintaining the project plan using MS Project.
• Wrote acceptance test for BDD using Cucumber wif runner test classes and feature files written in Gherkins for automation testing.
• Participated in regular status update meetings wif the Project Management team and QA Team meetings.
• Responsible for submitting the bugs into the Test director depending upon their priority.
• Supported Design and Deployment team to resolve reported problems.
• Helped transition the team to use Agile Software Development methodology.

Confidential - New York, NY

Business Analyst

Responsibilities:

• Administered Joint Application Development (JAD) sessions and interviewed end-users to elicit business requirements; Categorized and documented these requirements in the form of user stories and epics.
• Collaborated wif the Product Owner to conduct story writing workshops; Participated in writing user stories, defining acceptance criteria and estimating the level of effort to complete each user story.
• Performed extensive "Gap analysis" of the Wealth Management application to document existing business process flows and derive requirements for the proposed functionalities.
• Created business requirements document (BRD) and Functional Requirements Document (FRD) and translating them to technical specifications.
• Participate in agile scrum processes. Create the stories in version One.
• Documented the Functional Specifications Document (FSD) using UML.
• Used MS PowerPoint, MS Word & MS Visio to document data flow of the AS IS process and TO BE process.
• Good understanding working in Agile and bringing projects to completion.
• As a part of scrum team, in an agile methodology wif sprint cycles, daily stand ups and story implementation.
• Interacted wif Subject Matter Experts (SME) and end users and established a business analysis around AGILE methodology.
• Gatheird functional requirements, analyzed workflows and created narrative Use Cases to develop new process workflows for the Wealth Management application.
• Employed tools such as MS Visio and Balsamiq Mockups to create UML diagrams, wireframes and screen mockups to capture functional requirements of the proposed application.
• Utilized agile tool "JIRA" for backlog management and created reports for Sprint meetings using Burn down charts and Task boards.
• Collaborated wif the Scrum Master in conducting Scrum ceremonies including Sprint planning, Sprint review and Sprint retrospective sessions.
• Assist in designing, planning and managing the data migration process.
• Documented user manual and performed Unit Testing and User Acceptance Testing (UAT) on Postman and documented detailed results and provided follow up to resolve the issues.
• Executed SQL queries to extract data from the database to check the data for consistency.
• Assisted Project Manager in managing team workflow using Team Foundation Server (TFS).
• Involved in writing simple-to-complex SQL queries for data analysis and validating test results
• Coordinated wif business partners to develop a test plan and conduct User Acceptance Tests (UAT's) to validate the application.

Confidential - Atlanta, GA

Business Analyst

Responsibilities:

• Involved in writing detailed Business Requirements to Sync Fixed Income Data from Institutional to Wealth Management.
• Involved in gathering and documenting business requirements and business process flow, following the existing template and specifying the objects, assumptions, constrains, scope, features, data file load processes, and screen mockups etc.
• Reviewed loan documentation for critical elements and enter pertinent information onto the servicing system, including interest rate calculations, payment structure, trigger events etc.
• Created SQL Queries, PL/SQL package, function, stored procedure, triggers, and cursors.
• Acted as a liaison between the project team and the admin internal staff to communicate the major process changes.
• Scheduled meetings wif the project team and stakeholders to discuss the functional interdependency and resolve issues.
• Followed Agile approach wif the daily scrum calls to check on the open issues and status of the daily tasks and controls.
• Participated in JAD sessions- weekly meetings wif the management team and walkthroughs.
• Point person for Asset Classification data needs, supporting Wealth Management and Capital Markets.
• Participated in business analyst team meetings for awareness of critical business projects and products wifin the Wealth Management & Securities Services division. Identified common themes throughout the application.
• Involved in creating wireframes and developed Use Case specifications and visualized those using capturing XML request and response and using UML diagrams such as activity diagrams, sequence diagrams and use case diagrams using MS Visio.
• Implemented KYC and AML Compliance to suit the Project needs.
• Strong understanding of risk control; including Value at Risk (VAR), Anti-Money Laundering (AML), Bank Secrecy Act (BSA), and Know You're Customer (KYC) Worked in integrating the global payments system wif VeriFone Pay ware mobile processing system.
• Coordinate wif relevant departments to mitigate revenue leakage/impact to merchant and Global Payments.
• Worked on web based virtual payment, card payment and mobile payment application systems.
• Involved in defining the Data Modelling, Data Mapping and Data transformation features across the integrated systems under the data governance.
• Involved in creating a performance matrix to evaluate the feedback from dashboard and calculate the accuracy rate and number of false positives.
• Involved wif ETL team and generated ad hoc SQL queries using joins, database connections and transformation rules to fetch data from the SQL Server database systems.
• Collaborated wif QA team wif User Acceptance Testing, developing and maintaining quality procedures, and ensure that appropriate documentation is in place.
• Assisted in Black box testing, Integration testing, Load testing and Regression testing.
• Involved in preparing Requirement Traceability Matrix and interacted wif QA team to ensure quality of software.

Confidential - Detroit, MI

Business Analyst

Responsibilities:

• Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating wif the Project Manager and technical lead.
• Analyzed data from the retail mortgage lending channel, structure and presented change proposals to management.
• Responsible for numerous decisions in respect to business policies, procedures, methods for implementation. Confidential Pre-payment risk, Risk Analytics for Confidential, Loan Servicing,
• Loan Origination Loan origination and maintenance of credit files according to federal banking guidelines
• Gained thorough understanding of Cash Management, Liquidity Positions and Liquidity Ratios
• Worked wif the Quality Assurance team to create Test Plan and Test Cases and conduct unit, integration, and system testing
• Conducted JAD sessions to gather requirements and develop Business Requirements Document.
• Created Use cases, use case Diagram, Activity diagram, and other flow charts to define the business process.
• Followed Software Development Life Cycle (SDLC) using RUP which is an iterative and incremental software development methodology.
• Prepared Use Cases based on Business Requirement and used MS Visio and Rational Rose to create use cases, activity diagrams, state chart diagrams, sequence diagrams, collaboration diagrams.
• Gatheird non-functional requirements and documented them as Business Rules, Quality attributes, constraints documents.
• Created wire frames and developed a prototype of the graphical user interface (GUI) and demonstrated to the stakeholders and business users and took feedback from them.
• Revised functional requirement documentations (FRD) and other core materials throughout the SDLC, making all necessary revisions for requirement refinement and defect correction.
• Reviewed Test Cases wif QA and made sure all defects raised were closed.
• Participated in bug review meeting, assigned problems to appropriate software development team for fixes, tracked problems from start to correction and test.
• Involved in Knowledge Management Activities such documentation of release processes, creation of FAQ for resolution of common issues.
• Worked wif testing tools like HP Quality Center, Rational Rose, experienced in preparing user instruction and use cases to conduct User Acceptance Testing (UAT).

Confidential

Business Analyst

Responsibilities:

• Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating wif the Project Manager and technical lead.
• Analyzed data from the retail mortgage lending channel, structure and presented change proposals to management.
• Responsible for numerous decisions in respect to business policies, procedures, methods for implementation.
• Confidential Pre-payment risk, Risk Analytics for Confidential, Loan Servicing.
• Loan Origination Loan origination and maintenance of credit files according to federal banking guidelines.
• Gained thorough understanding of Cash Management, Liquidity Positions and Liquidity Ratios.
• Obtained knowledge in performing Gap Analysis to check the compatibility of the existing system infrastructure wif the new business requirements.
• Involved wif the team on the implementation of SDLC which included requirements, specifications, design, analysis and testing utilizing RUP methodology.
• Obtained knowledge in the development & documentation of Software Requirements Specification (SRS) and using Rational Rose.
• As a part of scrum team, in an agile methodology wif sprint cycles, daily stand ups and story implementation. Large cross functional project and support teams.
• Involved in different Testing phases.
• Obtained knowledge in preparing Business Process Models that includes modelling of all the activities of business from conceptual to procedural level.