PROFESSIONAL SUMMARY:

• Passionate true - leader and solution driven SAFe® 5.0 Certified Scrum Master with more than 7 years of leveraging agile practices to drive organizational change, effective collaboration, timely and frequent delivery of value - working software.
• Experience in leading and supporting software development teams and organizations to understand how to leverage agile methodologies such as Scrum and Kanban.
• Effective delivery of innovative solutions to end-users in a highly adaptable, highly collaborative, and cross-functional environment.
• Extensive experience in planning, coordinating and facilitating scrum ceremonies (Daily Scrum, Sprint Planning, Backlog Refinement, Sprint Review, Sprint Retrospective and Implementation planning), Release Train planning, PI planning
• Effective communication with strong leadership skills, excellent logic
• Analytical thinker with strategic technical planning skills, capable of developing innovative approaches to fulfill client requirements and resolution.
• Expert in working with teams and product owners to define value and user-driven product roadmaps and transform into actionable user stories and sprint plans
• Skilled in developing strategies and new processes to enhance profitability and efficiency.

TECHNICAL SKILLS:

• Agile, Scrum, Kanban, Waterfall, Servant Leadership, Facilitating, SAFe, Coaching, Mentoring, Progress Tracking, Conflict Resolution, Continuous Integration/Continuous Delivery (CI/CD Software Development Life Cycle (SDLC), Lean Management.
• AWS, Snowflakes, Azure DevOps, Rally, Jira, Sharepoint/Confluence, MS Suite, Slack/Teams/Webex/Zoom, Visio, SQL, HTML,XML, Mobile App, Web (.Net &. Com)

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master

Responsibilities:

• Collaborates with other teams and scrum masters to coordinate work, manage dependencies and improve the environment for agile development.
• Organize and facilitate the Scrum of Scrum ceremony.
• Work with other release train engineers to prepare and execute the PI planning event.
• Work with the team to help remove impediments and set up road maps to handle team’s dependencies and to help eliminate risks.
• Assist Product Owner and Technical Leads in managing and grooming backlog to ensure backlog is healthy, well defined and properly prioritized with optimal value.
• Ensure cross-functional coordination between Product Owners, Analysts, Developers and QA while removing impediments and blockers for the team.
• Manage scrum and Kanban board while tracking and communicating team metrics, status, program/project needs to team and stakeholders and focusing on outcome not output.
• Facilitate PI Planning readiness by fostering a continuous exploration process that drives the synthesis of the PI Business context, priorities a roadmap and backlogs through Pre and Post PI Planning Meetings.
• Identify and pursue opportunities to fine-tune and improve Train execution, recommend enhancements related to new and/or existing workflows based on broad view of the organization and a Lean Agile mindset.
• Perform periodic ART synchronization and system Demos ideal for Inspection and Adaptation.
• Ensure agile processes are consistent, deliberate and repeatable for quick response to critical production issues.
• Effectively ensure opportunities to reduce waste are recognized and acted upon for repeatable automated tasks.
• Manage multiple, medium complex eCommerce projects like software development, infrastructure with external stakeholders by driving projects through the SDLC phases to successful completion.

Confidential

Scrum Master

Responsibilities:

• Created an environment of mutual influence with client and team members.
• Applied critical thinking and support teams in problem identification and decision-making.
• Maintained Train-level dashboard reporting to track execution, escalate impediments, manage risks and dependencies.
• Designed and implemented strategies for teams and organization to continuously improve the use of agile principles and practices.
• Executed and guide on a multi-year strategy for SAFe Agile transformation across a large line of business.
• Managed train-wide processes such as support preparation for and facilitation of Train-level meetings and processes Agile ceremonies such as Scrum of Scrums and quarterly release planning activities.
• Ensured agile processes are consistent, deliberate and repeatable for quick response to critical production issues.
• Performed periodic ART synchronization and system Demos ideal for Inspection and Adaptation.
• Lead high quality feature delivery via consistent, reliable agile process in a predictable manner to ensure business objectives and project activities are coordinated and broken down by sprints to create a continuous delivery cycle.
• Responsible for service-now implementation, collaborated closely with project stakeholders.
• Coordinated and facilitated communication with the application development team and support team.

Confidential

BA/ Scrum Master

Responsibilities:

• Provided and supported the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices.
• Coordinated and facilitated communication with the application development team and support team.
• Monitor the progress of release and its deliverables and work with engineering teams, keep leadership apprised of Sprint and Release progress.
• Engaged with the executives, product owners to get a better understanding of the product, and customer demand.
• Utilized Jira for daily scrum, Sprint Planning, Product backlog Refinement, and sprint review ceremonies.
• Encouraged and facilitated cross-team coordination and collaboration.
• Facilitated daily stand-up, sprint planning, sprint review, sprint retrospective, and other team centered ceremonies.
• Continuously collaborated with the Product Owner (business owner) with respect to grooming and maintaining the healthy product backlog.
• Determined operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Designed new computer programs by Analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing software requirements specifications.
• Enhanced Loan origination system (LOS), gathering requirement for Loan setup (1003), UW and PRC process, Post funding documentation and process.
• Worked on gathering requirement for document management requirements, OCR process (OCR vendors-Black Knight and Paradatec) and workflow process.
• Updated Key Performance Indicators (KPI’s) to ensure Business Controls and the associated risk(s) are effectively managed through data and information.
• Identified test scenarios, develop test scripts, and execute testing in support of system and User Acceptance Testing (UAT) as well lead user acceptance tests and provide the functional support to users.
• Built continuous team improvement to ensure a culture of personal responsibility to enable a high-quality feature via a thorough Pull Request process.