Senior Instructional Designer Resume

SUMMARY:

Instructionaland e - learning experience designerwho excels at bringing to life though content creation, storytelling, and interactive activities to support the learner in the acquisition of new knowledge or skills. Happily thinks outside the box to help streamline and standardize curriculum and multimedia assets in your organization.

PROFESSIONAL EXPERIENCE

Confidential

Senior Instructional Designer

Responsibilities:

Lead designer & creator of the Commissionaires Supervisor Learning Pathway project that involved the complete re-design and update of supervisor . This included creating and designing job realistic scenarios using Storyline, presentations (virtual and in-class), student manuals, and facilitator guides.
Responsible for mapping company competencies to existing and new course offerings to identify and repair gaps in Confidential .
Co-lead in the creation of an employee catalogue of courses designed using Rise and maintained in Moodle LMS.
Responsible for updating the Corps Security Officer Course from an outdated online course to one that had interactivity, games, scenarios, videos, audios etc.
Facilitated meetings with various SME’s to update existing courses and develop new business modules for our new hires as well as internal employees using the ADDIE model of instructional design.
Responsible for maintaining and tracking users in the learning LMS - Moodle.
Responsible for working with SME to produce and/or update courses related to security guard work in both official languages including - the Security Guard Course, Respectful Workplace, WHMIS, Commissionaires Orientation Course, COVID19, Supervisor Modules, and many others.
Responsible for roll out plan of the Security Guard course to a number of divisions outside of the NCR.
Responsible for reporting back using Kirkpatrick Evaluation model on the effectiveness of the provided.
Developed content for online as well as classroom . This blended delivery approach was then expanded to include Zoom virtual live .

Confidential

Program Coordinator / Instructional Designer

Responsibilities:

Created and revised reports, presentations and other project documentation as required.
Drafted activity worksheets to obtain corporate approval of initiatives.
Catalogued and reviewed al assets, CMPA curriculum and its materials to ensure fit with CMPA standard, have a professional look and feel, have a logical flow, and follow predetermined templates.
Lead instructional designer to work with physician SMEs to develop an interactive online video/activity with the Health Care Insurance Reciprocal of Canada (HIROC) on guidelines for midwives in Canada when working in hospital delivery rooms.
Lead instructional designer to work with physician SMEs to develop a module on proper Documentation for member physicians nationwide - The Good Practices Guide.
Super user of Confluence (Knowledge transfer and Content Management tool) and Jira (Agile project management tool).
Recommended and tested content management add-ons for the IT and Safe Medical Care departments.
Part of UX/technology user group to implement new hub.

Confidential

Courseware Developer

Responsibilities:

Lead in maintaining and updating all Business Processes for HR and Information Systems directorate using Oracle Tutor software.
Chaired a Working Group on Forms for the HR community and Subject Matter Experts for both HC and PHAC to identify forms affected with PeopleSoft upgrade, assigned and monitored work, define priorities, evaluated progress, took corrective action and evaluated work achieved to determine improvements.
Created, administered and maintained Business Change documents in Oracle Tutor and User Productivity Kit (UPK).

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