SUMMARY:

• Senior SME PowerApps Evangelist/ Power Automate Enthusiast and Data Science SME with newly proclaimed Master’s Degree in Information Technology. Currently working with Major ERP/CRM
• Dataverse/ Power Platform Projects and recently rapidly deployed 10+ Model Driven and Canvas Apps within a limited time window of delivery focusing on Service Management, Resource
• Management, Financial, Field Service, Real Time Analytics, Power BI Integrations, Dashboard and Visualization POC, Design and Implementation of Advanced Analytics, Providing Guidance to all defined stages of development along with provide detailed analysis of planning functional requirements for phased delivery approach. Generated multitude of data models, physical/logical along with provide advanced high - level models of MVM for external interfaces along with provide up to date models of current metadata for both business and developer needs. Led team in analysis upcoming projects and further specing out ROM’s along with scope and advisees project management and upper management on the necessary systems needed to implement a comprehensive cloud-based
• Microsoft Tech Stack Solution. Mentored multiple individuals within current project to further define analysis of technical and project related components.
• Overall served as SME within Dataverse/Microsoft Tech Stack along with team lead in multiple projects.
• Have also worked on worked on multiple go live projects from Confidential, Richard Safford Group, Sage Publishing, and more, migrating, supporting along with upgrading from Dynamics CRM on premise to Microsoft Dynamics Customer Engagement(CE) online, (Financial Operations), (Field Service), (Sales), (Project Service Automation), (Case Management), (Unified Service Desk), (MRP & Supply
• Chain), (Project Operations), (Field Service), Common Data Model (CDM), Common Data Service (CDS), Dataverse (AKA Project Oakdale) along with full Azure migration through the use of Canvas and Model driven PowerApps along with architecting advanced solution design and Portal development. Architecting Automation through Power Automate using both automatic and manual trigger dynamic flows to handle data and normalize any aggregate data. Built advanced user automation using Power Automate to clone user team inheritance without any user involvement.
• Successfully merged codebase for Xrm.Page to FormContext Object model upgrade from Classic to Unified Interface to support the latest PowerApp Platform 9.1 (Classic) - 9.1 (UCI). Deployed and supported custom portals also supporting field service and mobile extensibility of the power platform. Used multiple PCF’s both OOB and custom built for multiple projects under Richard Safford
• Group LLC. Have lead organizations as Dynamics SME/Full Stack Developer/ Techno/Functional Developer/Analyst positions concentrating on requirement gathering and functional requirement definition from Gap Analysis of initial requirement definition, Development of Plugins, Workflows and Extending CRM, triaging and prioritizing multiple Bugs, Enhancements, Lifecycle Alignments,
• Future Iterations along with support of many production critical issues. Supporting new and upcoming Dynamics CRM Customizations, Configurations and foresight supporting the Dynamics CRM community
• Expert level in all supported languages C#, Java Script, ASP.net, .net, Ajax, JSON, North 52, Plugins, Custom Workflow Activities, Web Resources, Microsoft Flow, Power Automate, ODATA, WEBAPI and Soap endpoints. Develops in all versions along with understanding at an engineering level code and processes that when deployed. Customization Specialist 4.0 through Dynamics 365 achieved by using experience as a CRM developer in validated and non-validated environments. Leading Corporation colligates business excellence in CRM with various types of Data Integrations through the
• CRM SDK repository. Advanced Subject Matter Expert using Scribe (Tibco) Insight and Scribe (Tibco) Online ETL along with advanced SQL Queries and Stored Procedures to move data and tables in and out of any version of Microsoft CRM. Advanced knowledge of SSIS and SSRS Integration used to produce required reports from clients’ Led inactive to develop a NET software to best interact with a Microsoft SQL Tire Power System. Release in March 2016 Tire Management Software to run more than 42 reports and required procedures from the vendor and end client. Responsible for CRM upgrade from MS CRM 2013 to MS 2015 trained multiple users from offshore development team with Scribe (Tibco) Console and Data Integration Services, Disaster
• Recovery with the Multithreading Data Integrations for Maximum data buffer flow efficiency. Microsoft Power Bi Developer at an expert level in all with reporting analytics along with RStudio and
• Python Anaconda for reporting and machine learning analytics and ETL processing Data Connector excellence. Data cleaning and Azure Machine Learning Studio Experience as Microsoft Data
• Scientist Develops in all versions along with understanding at an engineering level code and processes that when deployed. Leading Corporation colligates business excellence in Data Analytics with various types of Data Prediction and Algorithms developed for specific customizations through the Power BI REST API. Expert using Scribe (Tibco) Insight and Scribe (Tibco) Online ETL along with advanced SQL Queries and Stored Procedures to move data and tables in and out of any version of Microsoft CRM. Advanced proficiency level have been able to spin up multiple VM’s with
• Hyper-V Virtual Box and Bare-Metal, creating multiple different Virtual Machine Templates for Server Build instances from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012,
• Windows Server 2012 R2, Window Server 2016, Windows Active Directory, Windows Active Directory Federated Services, Windows Active Directory Federated Services Proxy, Ubuntu (Multiple versions), Anoud Phone, Windows Phone (Multiple Versions), Opensus, LAMP stacks, Windows Stack, Team Foundation Server 2013, Team Foundation Server 2015 Database SQL Access, Oracle
• SQL / Teradata SQL developer with Advanced knowledge of pessimistic and optimistic concurrency models for enterprise and, idle to small level business implementations. Usage of best practice in both oracle Unix based environment Microsoft best practices. Services include re-indexing tables to database backup, data integration and or data replication best practices and best concurrency model Implemented Hybrid deployment for CRM online to Active directory on premise with client to integrate Windows Azure Active Directory. Office 365 was the integration to house all the user accounts to integrate the single sign on compatibility of Windows Azure Active Directory. Utilized both DirSync and AZURE Connect tools integrating active Directory accounts BI-Directionality using AD Connect.ADVANCED TECHNICAL SUMMARY:
• Advanced knowledge of MVM model of .NET synchronous and asynchronous processing executions connecting loosely configured systems such as Dynamics CRM with other Applications API’s from such Salesforce, PeopleSoft and many others rendering the metadata and develop custom application and solutions. ASP and ASP.net core programing with Razor templates of ASP core framework experience. Built ASP.net core Android application development experience unifying both Navigational API’s to active real time Windows Azure Service analytics for Advanced Machine Learning and
• Cortana Inference Research and development. Worked with CSS3, HTML5 and asp.net designing active user interactive form display. NUGET package management experience. TFS build release management automation VSTS solution extension development. Advanced use of Team Foundation Server Online for project management using AGILE and SCRUM methodologies. TFS leveraging all Visual Studios resources relating to “Solution” iterations, project versions and project builds, test and Release Phases. Maximizing the camdamn board with prominent efficiency stressing the
• AGILE and or modified processes customized to the users solution needs. Worked with Mars Exploration Science Data Team worked with C.R.I.S.M Compact Reconnaissance Imaging Spectrometer for Mars Data products and data analysis. Advanced Java Coding and debugging with serialization of Objects. Use of the JVM and implemented Object oriented syntax. Building Advanced Arrays within both recursive and inheritance-based model settings. Integrating Testing automation with the compilation of the syntax based upon the requirement and regulatory compliance of the best practice of the code for development standardizations.

TECHNICAL SKILLS:

Application Skills/Server: Microsoft CRM 4.0 through 365 (9.1) & (9.1 UCI), Power Automate, PowerApps, Microsoft GP, Scribe (Tibco) Developer, Microsoft SQL Legacy Versions, Microsoft SQL 2014, Microsoft SQL 2016, Microsoft SQL 2019, Microsoft Project, SharePoint, J2EE, NET 2.0 through 4.8 C#, Remedy Cube, Advanced Excel, Advanced Access development, Visual Studio, Expression Blend, Eclipse, Android SDK, Project Management, Validation, SDLC, Windows IIS Web Servers, Documentum, JDE, VMware, Windows Azure, Citrix Cloud Technology(PAAS, SAAS, IAAS) HP Quality Center, OpenText

Languages: C#, CSS (1.0-3.0), VB.NET, XML, AJAX, SOAP,REST, Angular.JS Java Script, JSON, Visual Studio, VB6, HTML, HTML5, ASP, ASP.NET, ASPX, C, Object C, C++, C#, F# DHTML, CGI, JavaScript, JSON, OData, XOData Node.JS Python, Pearl, PHP, MSSQL, OSQL, TSQL, XML, XAML, Java 2 (1.2 - 5.0), OData, REST and SOAP endpoints, All Windows scripting languages, SOAP, Toad, Microsoft SQL, TSQL, XAMARIN

Security: Advanced AD, Advanced DNS for Servers, local and network

Operating Systems: Windows Server/ 2000/2003/2005/2008 R 2/2012/2014/2016/2019 Windows XP, Vista, Windows 7, Windows 8, Windows 8.1, Windows 10, Windows 11 Ubuntu, Linux, Opensuse, Linuxmint, Rasbian, Unix, On Team testing Windows 10, On Team Testing Office 365.

RDBMS: Oracle 8/9i/10G/11g/12c, MS SQL Server, Teradata TSQL 12/13/14/14.1/15, MongoDB, and More

Modeling Tools: Visio, AutoCAD, Adobe Dreamweaver, Erwin Data Modeler, TOAD, Entity Framework, Microsoft Power BI Developer, Entity Relation diagrams from Database Schema, Tableau, QlikView, RStudio, SAAS

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Integrated SharePoint to Dataverse Bidirectional Flows for Master Data Management process.
• Created robust lightweight Financial Model Driven App for advanced tracking and analytics and further integration hub for multiple ERP and CRM integrations using custom and out of Box Connectors supporting very specific customer warranted customizations within short time frame.
• Built Fully customized Task Management Solution to encapsulate multiple Microsoft Technologies interfacing into custom built entities into Dataverse. Low code/No Code approach was principledly maintained using Power Automate but this process also needed customizations that had specific triggers on different technologies such as external applications intake of new records along with integrations with Microsoft Planner to further lever the technology stack with Cost effective project management solution across the board
• Advanced Analytics developed for each project and along with customized charts based on 9.1 GCC version.
• Designed and Implemented POC of Financial Application integrating SAP into Dataverse and Dataverse into SAP
• Built fully functional Customized Case/Incident management /Service Management system for intake and escalation of internalized helpdesk tickets.
• Designed and architected/resource Management system to capture and track resources and items needed to be tested on a recurring schedule along with provide preventative maintenance schedules that have individual testing and preventive items generated for each calendar event.
• Integrated ArcGIS with Dataverse for Flow Integration and ETL process using Low Code / No Code approach.
• Built Development Pipeline for scaling ALM for further automation and efficiency.
• Scripted over 20000+ Lines of Jscript
• Leveraged multiple PCF controls for interactive experience and N:N Grid relationships for relationship integrity and further extensivity of Dataverse/Power Platform/ Dynamics CRM 365 environment
• Led team with diagnosing real-time production bugs/failures and redesigning the business process for proper move to production procedure based on recent changes of Power Platform
• Advanced customization comparison and solution design, to be aligned based on the proper move to production process.
• Developed import export framework for advanced data transformation.
• Use of custom Workflow Activity’s and Plugins for Customized requirements not capable within Low Code/ No Code approach.
• Support of Customer Portals, PCF’s, Low Code No Code Solutions, 150 Power Automate Scripts, 30 Canvas Apps
• Led and mentored community of developers in Development Boot Camp supporting Dataverse provided to provide further guidance and learning for end client adoption.

Environment: UCI Dynamics CRM 365 (9.1) Online, Dynamics CRM 365 (9.1) Online, Remedy, SAP, Azure DevOpps, Office365, Windows Azure Active Directory, Team Foundation Server, Power Automate, Planner, ArcGIS, Microsoft Share Point, Office365, Windows Azure Active Directory, Windows 10 OS.

Confidential

CRM Administrator

Responsibilities:

• Microsoft CRM Subject Matter Expert
• CDS customization and Subject Matter Expert
• Power Automate & Power App Development Automation
• PCF Customization and Configuration
• Power Platform development
• Implemented and managed Custom Portal and OOB Portals
• SharePoint Administration, Troubleshooting and Debugging
• Triaging Tickets from Remedy ticket management system from 2000+ Global Users.
• 2000 Tickets Successfully resolved including Production Critical and SEV 1 resolution
• 6 Major Upgrades and supporting Legacy Data Migrations
• 12 Major projects supported while operating and supporting Critical Helpdesk ticket Triage
• Lead team from JavaScript Object Model Migration from Xrm.Page to formContexct Object Models
• Scribe (Tibco) Architect and Integration Support, Troubleshooting and Support & SME
• Deployed and managing 6 Independent Scribe (Tibco) Environments
• Office 365 and Azure Active Directory User and Group Management
• Dynamics CRM Custom Plugin Development and Analysis
• Dynamics Execution Pipeline Analysis
• Advanced JavaScript and DOM Development and Analysis
• 100000+ lines of JavaScript updated to operate in UCI
• Standardization of Move to Production Process and ALM
• Recommendations for new business solutions such as Organizational Insight and moving to Power BI
• Performance enhancement and form library debugging
• Dynamics CRM Administrator
• Dynamics CRM Implementor
• Contributor on Change Advisory Board
• Common Data Service
• Model-driven apps
• Canvas apps
• Portal Development and Support
• Mobile Support and /troubleshooting
• SSRS Advanced /Customization

Environment: UCI Dynamics CRM 365 (9.1) Online, Dynamics CRM 365 (9.1) Online, Dynamics CRM 365 (9.0) Online, Dynamics CRM 365 (8.2) Online, Dynamics CRM 2016 (8.1) Online, Dynamics CRM 2011 (5.1) On-premise, Remedy, Service Now Github, Zenhub, Office365, Windows Azure Active Directory, Team Foundation Server, Jira, Confluence, Microsoft Share Point, Office365, Windows Azure Active Directory, Windows 7 OS support, Windows 8.1 OS support, Windows 10 OS support

Confidential

Responsibilities:

• Interfacing with clients:
• Identify requirements,
• Design solutions,
• Provide estimates
• Upgrading Dynamics CRM versions
• Migrating Dynamics CRM from On premise to Online
• Azure Data Lake support and migration
• Hybrid Deployment configuration and Customization
• Configure/develop in and around CRM
• Working knowledge of Microsoft Dynamics CRM Online / on-premises
• Implementing CRM applications, CRM architecture, workflow, and search.
• Experience analyzing needs,
• Functionally designing entities and metadata on Microsoft Best Practices
• Configuring Dynamics CRM Topography

Confidential

Developers

Responsibilities:

• Analyzing problems,
• Gathering requirements,
• Designing solutions,
• Configuring/developing extensions / plug ins for Microsoft Dynamics CRM
• Working knowledge of CRM’s interoperability capability with MS Office,
• MS Office 365,
• SharePoint & SharePoint Online Management and Suuport,
• MS BI Stack
• C#/VB.net,
• ADO.Net,
• XML,
• T/SQL,
• JQuery,
• JavaScript,
• Web Services,
• ASP.NET,
• Silverlight skills
• Design, configuration and development best practice
• Working independently and in teams
• Scribe (Tibco) Insight data integration
• SharePoint development
• SharePoint configuration
• Visual Studio
• Microsoft BI stack - SQL Server, Analysis Services,
• Reporting Services,
• Integration Services

Confidential

BI Senior Administrator

Responsibilities:

• Dynamics CRM Administrator and Scribe (Tibco) Administrator
• Advanced approach to Microsoft CRM 4.0 through 2016/365 working on advanced implementations of projects recovering project scopes with sure step approach
• Specializing in Backward engineering Dynamics CRM
• Advanced systems architectural design with Relational and non-relational systems
• Expert in Scribe (Tibco) Insight Data Migrations, data management, scripting and any of the processes relating to data and CRM
• Administrator of Microsoft CRM
• Use .NET. ADXPortal, ALMToolkit, FieldOne, JSON, Click Dimensions, Mobile Iron, MTC SuperGrid, Organizational Insights
• Administrator of form and Script Modifications, XML, Advanced Java Debugging, XRM plugins
• CRM administrator practice, deployment manager, CRM Services with .NET Development, Plugins Manager, included asynchronous services and IIS integration
• OData, OXData, Work Flow advanced lookup and xml fetch querying
• Field One experience and data modeling
• Work Order Design and debugging errors using Iframe
• Solution Data Integrations
• Advanced Data Map, Replication Data Service, Microsoft Power BI Integration, Federated Endpoint modification and Authentication
• Claims Based Authentication and Internet Facing Deployment Advanced Data Migration Methodology and Comprehension
• Use of new Data Loader tool CRM 2016
• Experience with new CRM Architecture, for online and on-premises deployment
• Integrations with CRM App for Outlook, mobile devices and new marketing integrations Field Services from the conversation of FieldOneSky
• Currently taking courses for this new version
• Development and Advanced knowledge with newly developed Data loader for bulk updating through Lifecycle Services experience
• Implementing, Installing and troubleshooting Dynamics CRM on premise Server Topography
• Environment: Dynamics CRM (4.0)- 365 (9.1) On Premise and Online, Office 365, Office 365 Application Development, Microsoft SQL and SQL Management Studio, Scribe (Tibco) Insight (7.0.2)-(7.9.5) and Scribe (Tibco) Online, Team Foundation Server, GitHub, ZenHub, Microsoft Share Point, Microsoft Hyper V, JIRA, Confluence, Office365, Windows Azure Active Directory
• Microsoft CRM assessment triaging backlog issues to current Warranty state
• Utilized JIRA and confluence for ticket priority management and assessment
• Supported United States and Global Team of Developers from UK, Bangalore and Singapore, Proof of Concept and Advance Research for development team
• Led team with diagnosing real-time production failures and reorienting the business process for proper move to production procedure
• Advanced customization comparison and solution design, to be aligned based on the proper move to production process
• Advanced utilization of execution Pipeline, editable grid modifications and form development with Workflow and plugin proof development and best practice standardization
• Documentation and Agile approach to project along with applied SureStep methodology
• XRMtoolbox documentation generation and debugging with JavaScript and JSON
• Advanced Fetch Queries and recommendations for new solutions such as organizational insight and moving to Power BI
• Performance enhancement and form library debugging

Environment: Dynamics CRM 2016 (8.1) Online, JIRA, Confluence, Office365, Windows Azure Active Directory, Team Foundation Server, Microsoft Share Point, Office365, Windows Azure Active Directory

Confidential

Power BI Advanced Developer

Responsibilities:

• Confidential Microsoft CRM and a SQL Data project for two clients
• Developed dashboard and metrics supporting Power BI along with Provide developer lead and develop roles
• Created interactive reports viewable by security groups.
• Integrated PowerBI Dashboards within Dynamics CRM
• Advanced M Code development / R Code integration within Power BI reporting
• Use of Machine Learning with resultset developed from PowerBI reporting.

Environment: Dynamics CRM 2016 (8.1) Online, JIRA, Confluence, Office365, Windows Azure Active Directory, Visual Studio, Microsoft SQL and SQL Management Studio, Team Foundation Server, Microsoft Share Point, Microsoft Hyper V

Confidential

Integration Architect

Responsibilities:

• Advanced CRM developer delivering enhancements, Bug Fixes, advanced troubleshooting, and root cause analysis
• Used advanced SQL and SDK technologies to produce actual results not based on third party solutions
• Took lead on resolving many outstanding tasks while team members in proper coding techniques
• Advanced Scribe (Tibco) debugging and development along with cross client developers
• Responsible for contributing as an advanced team member knowledge on Asynchronous operations that effect server maintenance and growth and system criticality along with troubleshooting other developer’s deployments that negatively impact the program
• Used HP quality center to track the defects of the issues that were assigned therefore integrating active user stories with HP quality Center for task management on

Environment: Dynamics CRM 2013 (6.1) On Premise, HP Quality Center, Kamdam, Windows Active Directory, Scribe (Tibco) Administrator, Microsoft SQL and SQL Management Studio, Scribe (Tibco) Insight (7.9.0), Team Foundation Server, Microsoft Share Point, Microsoft Hyper V, Peoplesoft

Confidential

Microsoft CRM Developer

Responsibilities:

• Scribe (Tibco) Integration architect created queued message integrations
• Created Query Publishers for Queue and Time Based integrations
• Message Queue Automation and XML
• Expert in creation of Query, Queue, File and Time integration processes
• This was a message queue synchronization
• Designed different integrations to synchronize the data from source to target to replicate to the destination
• Once files were complete a separate integration is then to delate the result-set from a correlating table to standardize the server development area in each organization to standardized the development practices and environment
• Creation of multiple processor groups for multithreading data integration for synchronous data transfer
• Database support-included queries, Scribe (Tibco) custom function creation work, data migrations, Environment Testing upgrade, SQL development, Scribe (Tibco) processing and development, CRM XRM development implementation and customization

Environment: Dynamics CRM 2013 (6.1) On Premise, JIRA, Confluence,, Windows Active Directory, Scribe (Tibco) Administrator, Microsoft SQL and SQL Management Studio, Scribe (Tibco) Insight (7.9.2), Team Foundation Server, Microsoft Share Point, Microsoft Hyper V

Confidential

Microsoft CRM Senior Developer

Responsibilities:

• CRM Multi-Migration and CRM 2013 Installation
• CRM installation architect to install and configure initial components of CRM system
• Sure step documentation created for proper installation architecture
• Map Online Salesforce Data integration from salesforce into CRM 2013 Instance
• Focused Project from proper security and assigning all the proper stakeholders roles and responsibilities

Environment: Dynamics CRM 2013 (6.1) Online, Dynamics CRM 2015 (7.1) Online Office 365, Data Administrating and Cleaning, Scribe (Tibco) Online, Team Foundation Server, Microsoft Share Point, Microsoft Hyper V

Confidential

Microsoft CRM Senior Developer

Responsibilities:

• Scribe (Tibco) Integration and Microsoft CRM Senior Developer
• Assess the current system
• This was a modified advanced integration that had multiple integrations
• Provided Salesforce to CRM Integration with a very large data load
• Advanced Event Log Error Resolution
• Scribe (Tibco) Console Alert Notification Debugging and Performance Enhancement Recommendations
• Advanced maintenance scripts and maintenance of Scribe (Tibco) Internal Database
• Created documentation and successfully mentored the Scribe (Tibco) Stopping and Starting of Services
• Advanced Troubleshooting and Service Thread and listener refresh from Service interrupts
• 24/7 On call Scribe (Tibco) Project Lead Designed data map for integration for CRM migration
• Trained Offshore Team functionality with Scribe (Tibco) Console and Integration Processes Scribe (Tibco) Insight 7.9.1

Environment: Dynamics CRM 2013 (6.1) On Premise, Team Foundation Server, Windows Active Directory, Scribe (Tibco) Administrator and Customizer

Confidential

Microsoft CRM Senior Administrator

Responsibilities:

• CRM 2013 Upgrade CRM Outlook configuration
• CRM Enhancement Lead 2013
• Configured Outlook Client for Pilot Project Release
• Integrated the Microsoft Dynamics Outlook Client with Exchange Server functionality
• Demoed mobile client integration of CRM with Resco CRM mobile application with CRM 2013
• Configuration of Email Router for server Side Synchronization with installation of Email Router and Instillation of Email Service
• Created implementation documentation and architecture for production environment
• Documented SPN for s that needed to be purchased

Environment: Dynamics CRM 2013 (6.1) On Premise, ADFS, Data Import Tool, Windows Active Directory, Visual Studio, Microsoft SQL and SQL Management Studio, Team Foundation Server, Microsoft Share Point, Microsoft Hyper V, Dynamics CRM Deployment manager Administration

Confidential

Application Administrator

Responsibilities:

• 3D Printing
• Worked with team developing, standardizing and unifying a python user interface for custom UI for 3D Modeler Application with active python statistical computation focused on machine learning
• Worked with Engineering Gcode slicer application for Mobile use with Windows and Android Devices
• Worked with development team hands on developing Arduino IDE development with custom controls
• Integrated Kinetic Microsoft technology for 3D Scanning and virtualization along with machine learning for more efficient functional analysis with Crotona Intelligence development

Environment: Dynamics CRM 2011 (5.1) On Premise, Dynamics CRM 2013 (6.1) Online, Windows Active Directory, Scribe (Tibco) Administrator, Visual Studio, Microsoft SQL and SQL Management Studio, Team Foundation Server, Microsoft Share Point, Microsoft Hyper V, Dynamics CRM Deployment manager Administration