SUMMARY:

• Experienced IT professional with a background in strategic development, analysis and operational leadership.
• Industry experience which includes Product Backlog management, Business Requirements, Business Analysis, Software Development and Testing, Team building/Staff managing.
• Extensive experience as a Product Owner, translating business needs into User Stories following Agile methodology
• Proven experience in working with multiyear projects involving roadmaps, requirement gathering, escalation management, stakeholder communications, implementation, and delivery
• Experience in the field of Software Development and Testing (Web, API, IVR, Web Services, Database, Mobile applications, File Migration, Payment Processing and Payment Settlement).
• Ability to craft and deliver messages at all levels of granularity, from executive pitches and persuasive to functional architecture diagrams and implementation requirements.
• Ability to understand and discuss technical concepts, manage tradeoffs, and generate and evaluate new opportunities with internal and external partners.
• Translate high - level strategy & product direction into features, epics and user stories; prioritize in the product backlog for selection for sprint backlog
• Creates MVPs and make clear decisions on priority and roadmaps
• Knowledge in Billing, Payment, Telecom, Insurance and HealthCare domains.
• Leading the API digital transformation and integration initiatives across all verticals within the Billing & Payments Groups within Confidential
• Create, maintain, and "own" the product backlog
• Collaborated with Internal and External stakeholders to understand and identify market trends and guide product strategy.
• Strategically executed innovative and disruptive solutions, such as chatbots, digital wallets, and real-time engines, to drive market leadership, and fostered an atmosphere of creative and innovative thinking within the Product group.
• Being the product liaison between our customers and the support teams of the products we sell
• Defined processes and procedures to improve team efficiency.
• Contribute to the cohesion and skillset of our product management community
• Delivered excellence to customers through industry thought leadership.
• Expertise in defining System requirements, writing use cases, user stories and Functional specifications, documenting Business Requirements, and potential solutions, modeling current and future state process flows, and creating system documentation.
• Facilitates wire frame designing, storyboarding, mockup designs and prototyping to derive the requirements.
• Proven expertise working on various SDLC models like waterfall and Agile
• Proven track record of successfully delivering solutions and managing multiple complex projects simultaneously
• Outstanding organizational & Leadership skills including ability to multi-task, prioritize and manage increasingly complex issues
• Extensive analytical and problem-solving skills.
• Experience in User Experience and wireframe designing
• Experience in Continuous integration and Continuous development model.
• A Team Player with keen interest in learning new things.
• Adapting and Responding to change
• Goal Driven professional; Effective communication and interpersonal skills.
• Strong problem-solving skills with tendency to work well under deadlines and extreme pressures by providing better solutions with CMM Level Standards.
• Received 18+ Living Proof, Shining Star and Tester’s Talk Awards.

TECHNICAL SKILLS:

Technology: .NET (4.6, core), ASP.NET, MVC 4.0, WCF, SharePoint, InfoPath Form, Web Services, Web2py, JSON Web Services, Cloud Computing - Amazon cloud services, Internet of Things (IoT)

Language and Database: HTML5.0, SQL

Database: SQL Server

Operating System: Windows, Linux

Others: Cross Browser Testing, CSS, Browser App Dev creating end-user desktop applications, Performance, load and Security testing

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Experience as a Product Owner, translating business needs into User Stories, following Agile methodology
• Software Development and Testing, Product management, Business Requirements, Business Analysis, Backlog management, Team building/Staff managing.
• Experienced working with multiyear projects involving roadmaps, requirement gathering, escalation management, stakeholder communications, implementation and delivery
• Ability to craft and deliver messages at all levels of granularity, from executive pitches and persuasive to functional architecture diagrams and implementation requirements.
• Ability to understand and discuss technical concepts, manage tradeoffs, and generate and evaluate new opportunities with internal and external partners.
• Translate high-level strategy & product direction into features, epics and user stories; prioritize in the product backlog for selection for sprint backlog
• Creates MVPs and make clear decisions on priority and roadmaps
• Is subject matter expert (SME) in specific functional area(s) for assigned Scrum teams.
• Leading the API digital transformation and integration initiatives across all verticals within the Billing & Payments Group within Confidential
• Create, maintain, and "own" the product backlog
• Collaborated with Internal and External stakeholders to understand and identify market trends and guide product strategy.
• Strategically executed innovative and disruptive solutions, such as chatbots, digital wallets, and real-time engines, to drive market leadership, and fostered an atmosphere of creative and innovative thinking within the Product group.
• Defined processes and procedures to improve team efficiency. Delivered excellence to customers through industry thought leadership.
• Handful of expertise in defining System requirements, writing use cases, user stories and Functional specifications, documenting Business Requirements and potential solutions, modeling current and future state process flows, and creating system documentation.
• Facilitates wire frame designing, storyboarding, mockup designs and prototyping to derive the requirements.
• Proven track record of successfully delivering solutions and managing multiple complex projects simultaneously
• Outstanding organizational & Leadership skills including ability to multi-task, prioritize and manage increasingly complex issues
• Strong problem-solving skills with tendency to work well under deadlines and extreme pressures by providing better solutions with CMM Level Standards.
• Adapting & Responding to Change
• Conducting Product Defect Triage meetings and prioritizing it.
• Work with product stakeholders, potential users of BillMatrix® proprietary product to map the existing product features to the business flows of Billers and define the exact configuration features required to implement BillMatrix® for their bill and payment collection segment of business.
• Creating Estimation, Test Scope and Strategy for different BillMatrix® product releases using Complexity Based Estimation technique.
• Planning, Estimating, Monitoring and controlling all QA testing activities.
• Design and Develop and update BillMatrix® product releases quality strategy in integration with different client implementations.
• Analyzing the technology refresh, new tool’s license purchases, payment flows, biller surveys, request for proposal (RFP) and financial constraints.
• Coordinating weekly status meetings with team across
• Sheeba Ansari has to work closely with respective Tech Leads and Project Manager to reduce product release cycle time by 20% which ultimately reducing the time to market of product by analyzing every implementation on development life cycle. Analysis includes qualitative and statistical based on prior implementation data. Provide recommendation after defined frequency.
• Ensuring timely delivery from GS as per the schedule mentioned in the Project Plan.
• Identifying the areas of product automation and extension of Test Automation framework.
• Running Automation regression test cases suite using VSTS tool.
• Testing on high severity production defects and quality assurance support for immediate production fixes delivery during business hours to minimize product downtime and customer challenges
• Mobile Testing using emulators and agent switcher.
• Participated in the hiring process and coaching of new testing resources
• Enhancements of proprietary BillMatrix® product through defect triage meetings for defects which are identified as core product limitation. Explain and build those scenarios for product business analyst and product owner again in product defect triage meetings. Providing the impact of such limitations to the existing and proposed implementations of BillMatrix®
• To identify the risk areas in completing the BillMatrix® product releases, the risk identification is in terms of high-risk prone defect areas of product which will have direct impact on revenue of Biller and ultimately to Confidential
• Acted as Core Team member to Sprint Planning, Sprint Grooming, Scrum meetings, Retrospective meetings to effectivelyPlan and deliver Sprint scope, Identify and overcome blockers and challenges and make sure on time completion of sprint scope.
• Participate in pre-deployment meetings scheduled for the deployment of BillMatrix® for various product releases and represent the quality assurance aspect to have deployment as expected in given window without impacting other existing Billers already LIVE ON BillMatrix® platform. Issues of proprietary product in pre-deployment meetings of proprietary product.
• Onsite coordination for defect reporting and execution status updates.
• Participation in overall Process improvement and CAR discussions.
• Coordinate test activities with development and BA team members.

Confidential

Responsibilities:

• End to End testing for different Products.
• Functional and Regression Releases Testing (Manual)
• Test Management (Quality Centre 10.0)
• Fulfillment (L2C) and Assurance (T2R) Testing.
• Interacting with various Development teams for L2C and T2R components to follow up and discussed about the problem Resolution.
• Testing complicated scenarios and taking responsibilities to finish them on time.