SUMMARY

• Information Technology Consultant with thirteen years of experience in the financial services and entertainment industries. Strong acumen for creation and implementation of business solutions with enterprise - wide impact.
• Proficient in all phases of the software development life-cycle including gap analysis, project estimation / sizing, scoping, requirements gathering / definition, use case development, functional specifications, test plans, test cases, user-acceptance testing (UAT), and implementation.

TECHNICAL SKILLS

Methodologies: Waterfall, Iterative, Agile

Office Tools: Word, Excel, PowerPoint, Visio, Project, Outlook, Lotus Notes

Software Tools / Utilities: HP Project Portfolio Management (PPM), PDFCreator, SnagIt, Camtasia, Appway, JIRA, Remedy

Databases: Oracle, MS SQL Server 2000/2003/2005

Database Tools: MS SQL Server Management Studio, Oracle SQL Developer, SQL Digger, Beyond Compare

PROFESSIONAL EXPERIENCE

Confidential

IT Consultant

Responsibilities:

• Led effort to review and revise the existing SDLC methodology for this group, including a complete rewrite of project artifacts and establishing new processes to manage software development while allowing for scalability
• Charged with evaluating the existing slate of pending project requests for Television Production and developing short / long term implementation road maps. Created risk and prioritization scorecards to assist with ranking project requests.
• Compiled application portfolio in order to properly manage version control of vendor packages and open source software utilized as part of in house developed systems
• Gathered detailed business requirements, created process/application workflows and conducted gap analysis / product review of vendor solution for licensing music for use within Fox TV productions.
• Gathered detailed business requirements and created process/application workflows for the purposes of replacing a contract approval system for Fox Consumer Products.
• Gathered detailed business requirements and performed data migration analysis for the purposes of replacing a digital asset repository for Fox Consumer Products.
• Created web based training modules for TV Production / Post-Production users to introduce redesigned application suite and enhanced functionality.

Confidential

Software Application Owner

Responsibilities:

• Vendor relationship manager who negotiated SLAs; maintained annual budget and schedule for software releases; and coordinated all user acceptance testing for technology and business
• Worked directly with users to identify / prioritize enhancement requests, and create business cases to present to IT oversight committee for funding
• Developed a 5 year roadmap to accomplish investment policy and strategic goals
• Tailored SDLC processes to meet the needs of the LOB and ensure faster implementation of code changes

Senior Business Systems Analyst

Confidential

Responsibilities:

• Created and maintained master list of enhancement requests designed to increase efficiency for Portfolio Managers, Equity Traders and Fixed Income Traders. Gathered detailed business requirements for each and worked with vendor to develop, test and implement.
• Led effort to develop web based dashboard for Portfolio Managers as well as a web based Reg 9 compliance dashboard. Constructed user interfaces for each.
• Provided Tier 3 support for and intimately involved with software releases and upgrades to portfolio management and trade order management systems Longview Trading System (LVTS) and Charles River Investment Management System (CR-IMS) as well as proprietary ancillary applications.
• Led effort to develop and implement pre/post trade compliance rules for Confidential funds
• Led effort to document and develop custom applications to transmit trade/order and account holdings data back and forth between trading platforms and accounting system
• Authored end user training manuals and materials
• Spearheaded a joint WM Training / WM IT training initiative which leveraged resources from both teams for onsite and virtual training efforts.
• Responsible for managing vendor, contractor, and offshore resources
• Coached and mentored less experienced BA team members on business, application and development processes.

Confidential

Business Analys

Responsibilities:

• Developed detailed business requirements to enable dental and optical claims as well as EOB information to be available through portal
• Customized user interface to accommodate new information and functionality to delivery it

Confidential

Business Process Analyst

Responsibilities:

• Spearheaded long-term strategic effort for payments monitoring which included the following:
• Established scope and developed requirements for omnibus project that would address retrofit development necessary to ensure consistency across all sources; development required for new integration points to ensure that the enterprise payment stream is monitored end- to-end; and enhancements to the payment monitoring dashboard tool.
• Identified of enterprise-wide Operations integration opportunities.
• Performed analysis of existing GUI utilized for payments monitoring and compiled list of recommended enhancements that would increase efficiency and streamline escalation procedures
• Conducted break/fix analysis of operations capture sites. Compared the findings at designated sites with controls at other sites which consistently achieved internal “Best of Class” standing. Proposed recommendations to assist sites in improving performance.
• Developed and maintained target operating models (end-state depiction of functions and their association to one another within a desired process) for multiple Operations business lines.
• Utilized Meta Software to create models for multiple back office operational business processes and ran multiple simulations on each to ascertain optimal through put rates.
• Led effort to patent internally developed payments monitoring application and supporting business process.

Operations Manager

Confidential

Responsibilities:

• Maintain and monitor monthly operating expenses for two functional areas with a total annual budget of $1.2M. Ensure that total expenses fall within budget threshold of +/- 2%.
• Administrator for department’s Business Continuity Plan (BCP).Charged with bringing business unit BCP into compliance, updating plan to include new technologies, and business processes. . Ensuring monthly exercise and maintenance requirements (quality assurance review, business impact analysis, risk assessment, simulation, and report verification) are met.
• Chairman of Twin Cities Clearing House (TCCH) Operations Committee. Responsibilities included spearheading initiatives that benefit Clearing House members collectively, mediating disputes between Clearing House members, review and revision of Clearing House by-laws, and organizing and presiding over monthly meetings with TCCH members.