Business Systems Analyst Resume
TorontO
SUMMARY:
- Highly skilled IT consultant with Fifteen years’ experience specializing, Business Systems Analysis, Architecture and Project Management.
- Master’s Degree in Information Systems with professional certifications and trainings in specialized IT areas.
- Expertise in TOGAF, Zachman and Agile Methodologies and frameworks.
- Open to relocate/Travel.
TECHNICAL SKILLS:
CASE Tools: ERwin, SAP Power Designer, Sparx Enterprise Architect, Rational Rose, Cognos, Oracle Designer
Application Design: Agile, OOAD, UML2, RUP, OOP, SOA, ERD, DFD, Use cases, SDLC, Strategic Modeling,
Other Tools/Skills: MS Project and EPM, Informatica,, TOAD, ETL ERP, Cloud, CMM, J2EE, WEKA (data mining), Teradata, Netezza, MS Sharepoint, Visual Studio .NET, Visual Process, XML, Lotus Notes, Web Focus, JavaScript, MS Visio, Remedy, Portal, Fulcrum, Clearquest, Siebel, Crystal Report ,Requisite Pro, Clearcase, Dreamweaver
PROFESSIONAL EXPERIENCE:
Business Systems Analyst
Confidential
Responsibilities:
- Prepare use case diagrams and data models; documented functional & non - functional requirements and business rules
- Co-coordinate User Acceptance Testing with quality assurance team ensuring that the recommended solution meets the business needs from a functional, workflow, and data perspective.
- Create source to target data mapping and data dictionary with business glossary for data warehouse reporting projects using Sparx.
- Actively participate in Business Domain working group sessions to review information and data standards across Ontario Public Service.
Responsibilities:
- Facilitate workshops to elicit, review and confirm business requirements, functional requirements reengineered processes, business models, business rules, and user interface design documents.
- Manage and coordinated data needs and documented requirements of various IT groups and vendors in Road User Safety Division of the Ministry.
- Develop customer requirements for ecommerce for online payment card services.
- Develop a fit/gap analysis for customized COTS products and legacy systems based on target information and data architecture to identify any customization effort required to meet business and architectural needs.
- Develop check point 1, 2 and 3 information architecture gating artefacts per OPS Enterprise Architecture Framework- Principles and Artefacts.
Business Analyst
Confidential . Toronto
Responsibilities:
- Coordinated with system owners and stake holders to gather functional and non-functional user requirements.
- Worked with development team including developers, designers and architects to ensure that they understand the business requirements to develop effective technology solution.
- Obtained agreement and gained consensus on business requirements from end-users, Managers and obtained sign off from Project Sponsor and senior management.
Business Analyst
Confidential Toronto
Responsibilities:
- Prepared business requirements and developed data models for ecommerce and database driven web projects to assist development team to architect the technology solution.
- Prepared use cases, process diagrams and data models to support new and re-engineered processes and information needs using standard tools, techniques and methodologies to ensure effective system design quality, productivity and integrity.
- Developed Business requirements and reports by extracting data from multiple SQL/Oracle/MS Access systems.
- Developed Test plans and UAT documents and supported implementation of the project.
- Conducted customer profiling and recommended customer segmentation to increase the classification rate.
Information Systems Analyst
Confidential
Responsibilities:
- Prepared use cases, process diagrams and data models to support new and re-engineered processes and information needs using standard tools, techniques and methodologies to ensure effective system design quality, productivity and integrity.
- Developed User Requirements and User specification for the intranet and portal projects.
- Conducted user interviews and prepared business and user requirements documentation.
- Acted as project coordinator in various project initiatives, deliverables, issues, problems and other ad-hoc tasks.
- Implemented the project in Heterogeneous environment of Sun, AS/400 and Windows Servers.
- Conducted extensive pre-development information ecology and behaviours study for their intranet and portal.
Business Analyst
Confidential
Responsibilities:
- Reviewed ESRD data model for ADO stakeholders database migration.
- Developed test scripts and guide lines for UAT and system testing for ESRD and other ministry projects.
- Developed, updated, communicated project plan and assigned resources for ESRD project using MS Project to show the ongoing project progress in deputy minister meetings.
- Led Enterprise Stakeholders (ESRD) project from planning to implementation.
- Provided project status updates for various projects at Deputy Minister meetings
- Led ESRD project an OPS wide central database and application of stakeholder relations and interaction information from initiation to capturing business and user requirements to testing and implementation phase
Responsibilities:
- Developed functional and non-functional user requirements for ministry’s social support system update.
- Developed Ministry user guide and training material for application/database users.
- Developed business case for the purchase of Business and Information Modelling CASE Tool for CYSSC Cluster.
- Documented RFP requirements to acquire Cluster wide Business/Information Modelling Tool.
Business/Information Architect
Confidential
Responsibilities:
- Developed and recommended Enterprise Business model for Etrans and Driving licence projects at RUS.
- Maintained subject areas in large Business and data models with version control and configuration management in metadata repository.
- Developed Training Curriculum for the use of Ministry wide information and business modelling CASE tool.
- Managed and coordinated with various Large Vendors for acquiring software solutions for the Cluster
- Developed DFDs and aligned CDM with BPM maintaining traceability using CRUD matrix and data mapping for RUS business Architecture project
- Developed and updated use cases and UML diagrams for RUS applications and integrated transactions with Service Ontario using RUP
- Developed test plan and proof of concept for Sybase Power Designer for RUS Tools project
- Defined, evaluated and recommended on information methodologies requirements and security requirement aligned with Zackman enterprise architecture.
Application Consultant
Confidential, Toronto
Responsibilities:
- Architected solutions and developed a Customer data model in Oracle Designer and implemented a searchable database in Oracle 9i for tech support
- Developed and supported mobile application for data group. Applications included IHLR (interactive home local residence) and ICP (interactive coverage map)
- Conducted feasibility study, proof of concept with cost/benefit analysis and request for proposal for various off the shelf software/applications procurement.
- Developed and supported billing software application that keeps track of customer account details.
- Developed and implemented performance, backup and recovery plan for tech support data base.
- Trained staff members on various computer applications including CTI, CRM, Remedy, Portal and Fulcrum.
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