TECHNICAL SKILLS

• Oracle
• Lawson
• Identity Access Management
• VBA
• SAP
• CRM
• Salesforce.com
• JIRA
• LAN
• WAN
• Visio
• JD Edwards
• MS Project
• Hyperion
• PeopleSoft
• Crystal Reports
• Visual Basic
• HTTP
• FTP
• SharePoint
• HTML
• XML
• RDBMS
• Pivot tables
• Macros
• Access
• MYSQL Database

PROFESSIONAL EXPERIENCE

Confidential

Business System Analyst

Responsibilities:

• QA - Data Automation
• ERP system automation
• Microsoft CRM integration
• ASN Application Enhancement
• Invoice Email Application Enhancement
• Managed 1.5 million dollar projects for the company.
• Identified gaps between the current and future capabilities and the business requirements.
• Identified high risk requirements that will impact the project.
• Facilitated conversations and meetings with users and stockholders to gather requirements
• Conducted enhancements to application systems and interfaces to other systems.
• Developed prototypes and wireframes, Mockups.
• Developed current and future process flows
• Developed support proficiency in ERP, Systems GL, AP, AR, FA, Inventory.
• Identified gaps between the current and future capabilities and the business requirements.
• Deployed Salesforce meta-data between non-production and production environments.
• Conducted enhancements to application systems and interfaces to other systems.
• Researched and advised on best practices for Salesforce solutions.
• Facilitated conversations and meetings with users and stockholders to gather requirements.
• Conducted data integrity and quality assurance on systems.
• Conducted UAT (User Acceptance Testing) regarding internal systems.
• Used SDLC- Agile logic approach.
• Validated data to confirm DB system outputs are correct
• Gathered and analyzed information documented the functional and business requirements.
• Developed dashboards to trend statistical analysis.
• Acted as saleforece.com Administrator and supported end users.
• Managed multiple projects and lead them from start to finish.

Confidential

Business Systems Analyst Consultant

Responsibilities:

• Service Check system website rollout
• Window 7 deployment migration
• Billing System Upgrade
• ERP system automation
• Wireless Migration Project
• Developed business requirements and related business rules based on Business Group or external client needs.
• Used saleforce.com to store client data and designed and pulled reports
• Developed prototypes and wireframes for web UI.
• Conducted remediation analysts on databases and documented errors or problems with the system.
• Validated data to confirm DB system outputs are correct.
• Used workflow charts to determine new processes.
• Conducted ROI analysis on each project.
• Developed business performance measures to track the benefits of the project.
• Conducted monthly profitability reports and status reports for users.
• Assisted as SharePoint administrator to move all shared files to the SharePoint depository
• Conducted data integrity and quality assurance on systems.
• Identified opportunities that can improve efficiency of business processes.
• Assisted as SharePoint administrator to move all shared files to the SharePoint depository
• Developed support proficiency in ERP, Oracle, SAP, JDE Systems GL, AP, AR, FA and Cost Accounting, asset sales order, inventory modules.
• Developed UCT (Use Case Tests) to better understand system behavior.
• Documented business processes and provided recommendation.
• Used SDLC- Agile logic approach.
• Conducted MS Power Point presentations meeting with upper management regarding the impact of projects.
• Conducted JAD sessions.
• Provided web accessibility services by conducting full website reviews, analysis, remediation and functional testing.
• Conducted UAT (User Acceptance Testing) regarding internal website and business systems functions
• Investigated and resolved business application functionality related issues and provided first and second level support and troubleshooting.
• Wrote needs analysis concerning risk in the company.
• Analyzed data ownership, enterprise wide data definitions, and monitoring of data quality.
• Facilitated conversations and meetings with users and stockholders to gather requirements.
• Created Automated AdHoc reports using VBA.
• Provided Project Management leadership on each project.
• Conducted cost benefit analysis to save the company money.
• Conducted Windows 7, IE8 and Office 2010 migration design, planning and deployment processes and procedures
• Conducted Active Directory user/workstation group policy remediation for Windows 7 compatibility.
• Lead contingency planning and processes for recovery in the event of a migration failure per device.
• Validated data in MS Access database confirms system outputs are correct.

Confidential

Business Analyst

Responsibilities:

• ERP system conversion/ migration.
• Manual process automation.
• Conducted data integrity and quality assurance on systems
• Gathered information and documented the functional/nonfunctional business requirements.
• Prepared Ad Hoc reports.
• Built and designed a MS Access database and created modules.
• Conducted remediation analysts on Access database for users.
• Queried reports in MS Access database and conducted data analysis.
• Conducted ROI analysis on each project.
• Used SDLC- Agile logic approach.
• Wrote scripts for automation.
• Created Use Cases.
• Reviewed GL modules for ERP system
• Assisted as SharePoint administrator to move all shared files to the SharePoint depository
• Conducted data integrity and quality assurance on systems
• Conducted cost benefit analysis to save the company money.
• Formulated and define test cases.
• Validated data to confirm DB system outputs are correct.
• Facilitated conversations and meetings with users and stockholders to gather requirements.
• Documented business processes and provide recommendation.

Confidential

Business Analyst

Responsibilities:

• System conversion/ migration
• Manual process automation.
• Analyzed derivatives instruments, Hedge Funding, Bonds, and Preferred
• Prepared Ad hoc reports using VBA to automate the pricing system.
• Prepared regulatory Ad Hoc reports.
• Performed work flow analysis and recommended quality improvements.
• Reviewed test plans and scripts for completeness and accuracy.
• Formulated and defined test cases.
• Reviewed GL modules for ERP Financial system
• Conducted ROI analysis on each project.
• Assisted as SharePoint administrator to move all shared files to the SharePoint depository.
• Conducted MS Power Point presentations meeting with upper management regarding the impact of projects.
• Provided maintenance and support for system.
• Used SDLC- Agile logic approach.
• Documented business processes and provided recommendation.
• Met users on trading floor to gather requirements
• Facilitated conversations and meetings with users and stockholders to gather requirements.
• Gathered analyzed information documented the functional or business requirements.
• Validated data to confirm system outputs are correct.
• Contributed new best practices and processes improvements

Confidential

Business Analyst

Responsibilities:

• System conversion/ migration
• Manual process automation
• Gathered information and documented the functional/nonfunctional business requirements.
• Conducted monthly profitability reports and status reports.
• Prepared daily and weekly reports for users.
• Developed UCT (Use Case Tests) to better understand system behavior.
• Provided maintenance and support for the system.
• Reviewed GL modules for ERP system.
• Conducted risk analysis on cash management and ACH.
• Tracked costs and allocated cost to correct cost center.
• Managed monthly budgets and cost reports.
• Analyzed derivatives instruments, Hedge Funding, Bonds, and Preferred Stocks, YIELD
• Met users on trading floor to gather requirements.
• Used SDLC- Agile logic approach.
• Documented business processes and provided recommendation.
• Provided analysis to resolve production issues.
• Performed work flow analysis and recommended quality improvements.
• Trained, mentored, and coached new employees
• Provided recommendations for financial risk mitigation for the company.
• Validated data to confirm system outputs are correct.

Confidential

Financial Analyst

Responsibilities:

• Built and designed MS Access database to pull into Excel and create reports.
• Prepared daily and weekly reports for users.
• Prepared journal entries and General Ledger account reconciliations, fixed Assets, A/P and A/R.
• Implemented finance and accounting systems.
• Audited financial reports, income statements, and ERP systems.
• Conducted monthly profitability reports and contract status reports for users.
• Provided maintenance and support for the system.
• Identified automation opportunities that can improve efficiency of business processes.
• Documented business processes and provided recommendation.

Confidential

Financial Analyst

Responsibilities:

• Prepared daily and weekly reports for users.
• Prepared AdHoc reports using SQL.
• Provided maintenance and support for the system.
• Identified automation opportunities that can improve efficiency of business processes.
• Documented business processes and provided recommendation.