SUMMARY

• Over 6 years of experience as a Business Analyst (BA) with hands - on experience in all phases of Software Development Lifecycle (SDLC) usingScrum, RUP, and other internal SDLCs and technology delivery frameworks.
• Extensive experience in analyzing and documenting business requirements and system functional specifications.
• Highly proficient in creating Use Cases, Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams. Proficient in using system-modeling tools such as Rational Rose, RequisitePro and MS Visio.
• Extensive experience in Business Process Engineering and Software Development with expertise in Analysis, Design, Development and Implementation of applications.
• Extensive Experience in reviewing PRD’s, BRD’s, and scheduling Project plans.
• Worked extensively with Architects in designing Data Models and Relational Databases.
• Experienced in conducting Joint Application Development (JAD) and Rapid Application Development (RAD) sessions.
• Excellent Business writing skills in developing Business Requirements Document, USE Case Specifications, Functional Specifications, Systems Design Specification (SDS), Business Continuity Plan (BCP), Workflows and Unified Modeling Language (UML) diagrams.
• Proficiency in workflow management, defect tracking and change tracking across the application life cycle.
• Proficient in usingRational Clear Quest, Rational Rose to automate and enforce change management, manage issues throughout the project life cycle, and facilitate communication between all stakeholders across the enterprise.
• Ability of resolution of issues with minimal or no assistance from senior management.
• Comfortable operating in environments having ambiguity and frequent changes of direction and/or priorities. Ability to successfully juggle multiple priorities within tight time frames.

TECHNICAL SKILLS

• Win 95/98/NT/2000
• SQL
• Oracle
• SQL Server 2005/2008
• MS Word
• MS Excel
• MS Visio
• MS Project
• MS PowerPoint
• Rational Rose
• Requisite Pro
• Rational SODA
• Clear Case
• Clear Quest
• Rational Unified process
• Agile
• WikisProcess
• UML
• Adobe Acrobat
• Microsoft FrontPage
• Crystal Report
• SDLC
• OOP
• Salesforce

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Business Analyst

Responsibilities:

• Assisted in writing Vision document from customer perspective, focusing on the essential features of the system, defining the primary goals and ultimate objectives of the project.
• Gatheird detailed Requirements from Business Users and conducted JAD sessions with SMEs.
• Used Rational Requisite Pro for capturing, organizing and maintaining the business requirements document and their attribute values.
• Wrote detailed use cases.
• Defined strategies to automate the whole manual testing process using Mercury tools.
• Developed Use Case Diagrams, Activity Diagrams, Class Diagrams, and State Diagrams to view the system from different perspectives.
• Performed Gap Analysis to understand the shortcomings of the existing system and evaluated the benefits of the new system and generated workflows.
• Performed risk analysis of the requirements to identify the key business risk areas for the project and prioritized the application development and testing.
• Acted as the only control point in the team to get the Sign-Offs from the Stakeholders.
• Conducted Peer and Peek Reviews for getting the approvals and resolving issues.
• Reviewed Test Plan, Test Cases, Test Scripts and Test Results Summary.
• Created and Managed Requirement Traceability Matrix (RTM).
• Assisted the Business Users in the User Acceptance Testing (UAT).
• Coordinated communications with the offshore team.

Environment: Mercury Quality Center, Agile, Oracle, PL/SQL, Java, Java Script, JQuerry, HTML, Eclipse-IDE, Objective-C, Windows NT/2000, UNIX HP.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Interacted with users (both onsite and offsite), gatheird requirements, documented and presented briefings.
• Assisted the Project Manager in setting realistic project expectations, in evaluating the impact of changes on the organization and plans accordingly, and conducted project related presentations.
• Analyzed the GAP Analysis to understand the key findings, the short term and long term considerations and its benefits.
• Prioritized the gatheird requirements and managed the requirements using Rational Requisite Pro.
• Worked with users in identifying and documenting future requirements and worked with development team to translate these requirements into functional specifications.
• Conducted performance tuning to primarily focus on writing efficient SQL Queries to generate reports.
• Worked with users to analyze current business processes and procedures to help identify gaps in areas of process improvement and documented all of the existing operational processes.
• Documented Business and Test Plans based on gatheird requirements; involved in executing, writing and updating newtest scripts.
• Worked in maintaining required organization and project team communication between all teams involved in the process.
• Acted as User Acceptance Testing coordinator, monitored business testing, and interacted with the development team regarding defect status and fixes on a weekly basis.
• Involved in implementation phase and helped in production of required documentation for user reference as well as in-house reference.

Environment: Oracle (11g), Unix, SAP, MS Visio, MS Project, Reporting tools (Crystal Reports 11), MS Office Suite

Confidential, Boston, MA

Business Analyst

Responsibilities:

• Performed functional review of the existing vendor system.
• Used RUP methodology in defining problem, gathering requirements, business modeling and communicating with technical team
• Created documents of the functional analysis of the exchange rate handling, fraud reporting process and customer communications in existing vendor system.
• Performed data mapping to fetch data from different sources and generate customer communication reports.
• Proactively communicating with the Operations to gather information required for analysis.
• Worked closely with the developers, SMEs and upper management to document to-be systems.
• Performed gap analysis of the existing in-house and the new system.
• Organized meeting with the operations, upper management to review the requirement documents and to obtain sign off.
• Documenting the To-be workflows and clarifying the requirements with the development team.
• Involved in creating test strategy and test plans.
• Performed system testing to make sure the system meets the requirements.

Environment: MS Office Suite, MS Visio, SQL Server 2008, HP Quality center, Share point, Synergy reports.

Confidential, Mount Laurel, NJ

Business Analyst

Responsibilities:

• Refined the real time requirements for Correlator by preparing detailed use case scenarios
• Performed research and analysis through information gatheird from product SMEs, and other users of the product.
• Analyzed data and created class diagrams, and ER diagrams for designing databases.
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements dat must be included while developing the software.
• Active part of the Quality Management System. Given process improvement suggestions dat have been accepted and implemented.
• Carried out the GUI Testing of the application by preparing and running test cases.
• Review of User Guide, Admin Guide, Product Development Document.

Environment: Windows XP professional, MS Office suite, UNIX/Oracle Platform, XML, Oracle Application server 10g, MS Visio, RUP 2002, Rational Rose 2002, Rational Clear Quest 2002, Rational SODA 2002, Rational Requisite Pro