SUMMARY

Experienced IT Business Analyst with 24 years of Insurance and Financial Services experience. Excellent analytical skills, good communicator, requirement gathering, Accomplished team builder and problem solver with strong organizational skills. Established excellent meeting, facilitation, and presentation skills. Ability to work with functional teams in an agile environment.

PROFESSIONAL EXPERIENCE

Confidential

Senior IT Business Analyst

• Assigned to The Hartford working Enterprise Risk Management team.
• Develop requirements for enhancements to the catastrophe modeling data warehouse and reporting facility.
• Monitor and manage data changes from business partners that would impact their data models.
• Provide Impact Analysis
• Act as project manager for all changes to the catastrophe model
• Create test plans
• Update and maintain critical documents for enhancements
• Research ETL related issues.
• Participate in weekly prioritization meetings

Confidential

Business Consultant

• Responsible for gathering requirements for multiple large and small scale products. Worked with users to create stories and determine use of current system and validate value.
• Ensured that user stories are good, has business values and story points.
• Accountable for ensuring user stories to have acceptance criteria.
• Proficiently helped development teams to break down large user stories for execution.
• Advised product owners, scrum masters and teams to improve their ability to create good product backlogs.
• Actively assisted in the acceptance and validation of the stories by testing the delivered stories
• Researched and resolved issues regarding the integrity of data flow into databases.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Documented business processes and analyzed procedures to ensure that they would meet changing business needs.
• Assessed the impact of current business processes on users and stakeholders.
• Mapped current processes and offered recommendations for improvement.
• Worked closely with other team members to plan, design and develop robust reporting solutions.
• Interfaced with business analysts, developers and technical support to determine the best requirement specifications.
• Consistently met deadlines and requirements for all production work.
• Developed new business intelligence reports to meet the customers needs
• Updated existing business intelligence reports
• Communicated needs to our data warehouse partners for proper data flow updates.
• Work with off-shore vendor partners to assist with business knowledge.
• Understand and document multiple system interfaces and their impacts.

Confidential

Business Consultant/Designer

• Worked with our business partners to develop and analyze solutions using story boarding/writing. Conduct daily/weekly Scrum meetings to review timelines and provide feedback as it related to the burn down charts
• Ensured that user stories are good, has business values and story points.
• Accountable for ensuring user stories to have acceptance criteria.
• Proficiently helped development teams to break down large user stories for execution
• Advised product owners, scrum masters and teams to improve their ability to create good product backlogs.
• Actively assisted in the acceptance and validation of the stories by testing the delivered stories

• Assessed the impact of current business processes on users and stakeholders.
• Conducted several knowledge sharing sessions to capture Lessons Learned and streamline the product improvement process.
• Analyze, define and document business requirements and rules to define system capability needs.
• Mapped current processes and offered recommendations for improvement.
• Researched and resolved issues regarding the integrity of data flow into databases.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.
• Identified process inefficiencies through gap analysis.
• Development and implementation of new workflows for new system functionality.
• Implemented user acceptance testing with a focus on documenting defects and executing test cases.
• Conduct meetings with off-shore development partners to resolve questions and needs.
• Understand multiple system interfaces and their impacts.
• Work with Product Owner to groom backlog.

Confidential

Senior IT Business Analyst

• Consult with business community regarding issues at hand and develop solutions.
• Document and gather requirements for system enhancements utilizing different methodologies within the System Development Life Cycle.
• Provide impact analysis to team members as well as associated vendor partners.

Confidential

Analyst

• Managed glass and rental programs countrywide.
• Liaison between business and vendor partners for data needs
• Worked with vendors to ensure proper handling of customer needs.
• Ensure data flowed properly to downstream systems
• Document and gather requirements for system enhancements utilizing different methodologies within the System Development Life Cycle.
• Provide impact analysis to team members as well as associated vendor partners.

TECHNICAL COMPETENCIES

• Proficiency in Cognos Report Studio and Transformer
• TOAD
• SQL
• SQL Server Management Studio
• Microsoft office, Visio, Excel, Word, PowerPoint, Access
• Training Knowledge of Business Objects and SAS
• Relational Databases, data modeling, data analysis
• Experience in both Agile/Waterfall Methodologies
• IIBA Training Courses