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Sr. Business Systems Analyst / Pm Resume

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Glendale, CA

SUMMARY

  • More TEMPthan 17 years of experience in SDLC; More TEMPthan 14 years experience in Business Systems Analysis and Data Analysis;
  • Over 10 years experience in Web based and E - commerce systems; More TEMPthan 14 years of experience in IT Project Management, some of which concurrent wif BSA role;
  • Business Systems Analysis, Business Intelligence, and Project Management of projects dealing wif Cross-functional business processes;
  • Business and Functional Requirements Documents, Feasibility Studies; Gap, Impact/Cost-Benefit Analysis; IIBA Methodologies in Business Systems Analysis; UML Use Cases, User Stories, using MS Visio, Smart Draw;
  • Project Management Methods (PMI and PMP and Agile methodologies); Project Management Systems, including MS Project, MS SharePoint, Base Camp;
  • Data Analysis/Modeling, Data Mining, Integration/Migration; using SQL Server, MS Access, Excel;
  • Business Intelligence Systems (BI), Dashboards, Scorecards, Metrics, Analytical Reporting; using Excel, MS Access, MS SQL, IBM Cognos, TM1;
  • ERP/MIS, Decision Support Systems (DSS), Strategic Planning;
  • E-Commerce, Web-Based Software Systems and Portals, Web Development Technologies;
  • User Interface (UI) and Report Design, Wire Framing, using MS Visio, Mocking Bird, and Balsamiq;
  • Full Systems Development Lifecycle (SDLC), incorporating Waterfall or Agile/Scrum Methodologies and Framework, or a hybrid combination; Certified Scrum Master.
  • Working wif business leaders to developing Strategic technology roadmaps according to strategic business plans and objectives;
  • Leading and Contributing to Complex Projects, Recognizing Business Objectives, Finding Creative Solutions and Best Approaches, Completing Projects in high quality, on budget and on time.
  • Multi-level/Multi-functional Information and Reporting Systems, Systems Integration;
  • Producing TEMPEffective Executive and Managerial Analytical Reports, Performance Reports, Analysis of complex and large Data sets, providing innovative Solutions, and Recommendations.
  • Organizational Reengineering, Workflow/Process Optimization and Reengineering;
  • Quality Assurance/Control, Testing;
  • Leading project teams wif great emphasis on teamwork, mentoring and maximizing contributions of team members, in reaching and surpassing project objectives.

PROFESSIONAL EXPERIENCE

Confidential, Glendale, CA

SR. BUSINESS SYSTEMS ANALYST / PM

Responsibilities:

  • Led teh company efforts in IT management, and development of strategic IT roadmap, in compliance wif teh strategic business needs and objectives;
  • Leading Business Systems Analysis efforts, Leading or directly performing elicitations of and interviews wif stakeholders for gathering teh business requirements, Creating Business Requirements Documents (BRD), Process Flows and Use Cases, according to IIBA, Scrum Alliance, and Agile Alliance, following Waterfall or Agile/Scrum methodologies, or a “hybrid” combination, using Visio, Excel, Snagit, and other relevant tools.
  • Led teh company efforts for enhancing Targeted Marketing and Business Development by incorporating Data Mining dat has doubled its major client base. This has been an on going effort focusing on Analyzing large data sets of related market data, creating BI dashboards, producing Analytical Reports of Market Trends, Scorecards, and Metrics, identifying best potential opportunities for teh company, and assessing company’s Targeted Marketing and overall performance. A non-volatile Data Warehouse of existing and potential clients, categories of projects, types of on demand services, company potential areas and types of services, and other operational data, is created and subsequently teh data is queried, extracted, transformed, and presented in tabulated and graphical forms. This effort, over time, has taken advantage of Excel, MS Access, MS SQL Server, SQL Querying, Crystal Report, and Cognos TM1. IBM Cognos 10 has been considered, for future expansions.
  • Creating draft of UI design and Report mock ups and Wire framing of main interfaces and reports, associated wif web based and desktop systems, using MS Visio, Mockingbird, and Balsamiq.
  • Project Management of multiple projects, leading development of web sites and web based and desktop systems following PMI or Agile methodologies.
  • Optimized company workflow resulting in higher work quality and efficiency using technology enhancement, database development/integration and teh use of multi-layered reporting systems.
  • Leading Business Analysis of Web Based Multiple Project Accounting System wif analytical dashboard, metrics reporting system: Acting as Sr. BSA and Lead Data Modeler/Analyst, led teh requirement gathering and elicitations, Business Rules, prepared BRD and FRD documents, Business Flow Diagrams of old and new systems, Gap Analysis, System Impact Analysis, UI Wire framing of major interfaces and reports. This was a relatively long project. Technologies and tools used: dot Net, SQL Server, MS Access and VB (for prototyping), MS Office, MS Visio, Snagit, Mocking Bird, MS Project, Excel, PowerPoint.
  • Lead Business Analyst and Project Manager for teh Green Building International Limited (GDI Limited) E-Commerce web site and portal (currently under design and development): Teh major objective of teh system is to market teh Green, Sustainable Design, Energy Efficiency, and LEED Services domestically and internationally. Also responsible for teh design of teh main database schema and report querying system. Technologies and tools involving dot Net, ASP, SQL Server (Joomla and PHP for some prototyping), MS Office, MS Project, MS Access, Visio, Balsamiq, and Snagit.
  • Worked as teh Lead BSA and Project Manager for development of company web site, incorporating Waterfall methodology for teh first version, Agile/Scrum for teh second dat was a database enabled dynamic system; and a hybrid approach currently under development, which is going to be much more advanced, wif Intranet and Extranet capabilities.
  • Provided a fast track Project Management along wif Business Analysis for teh E-Commerce project providing Reprographic and A&E Support Services to clients and other customers. Teh system included supply and order process, management and tracking systems, backend administration and access definition modules, online statistics and metrics analysis. This system was developed using ColdFusion, MS Access and MS SQL.

Confidential, Los Angeles, CA

Senior Business Systems Analyst

Responsibilities:

  • Leading elicitation and interviews wif top Stakeholders to capture teh business flows and requirements for Settlement Module of Credit Cards, wif focus on Signature and Pin-based Prepaid Cards.
  • Development of High and Mid-Level Process Flows for Standard Industry Processes and Semi-Manual/Semi-computerized current Processes, using Visio.
  • Analysis and Documentation of Scope, Requirements, processes, Use Cases, UI for Settlement Module and drafting BRD.
  • Presentation of teh findings for team, and using MS SharePoint for project collaboration and knowledgebase purposes.

Confidential

Senior Data/Business Analyst

Responsibilities:

  • Provided Consulting Expertise and Research. Acted as top advisor to CEO of Confidential Group Holding (Headquartered in France wif branches in Germany, Netherland, Spain, UK, Belgium, and USA) for planning and design of a very innovative state of teh art web based community portal, called “Gdium”. This work required finding several creative solutions, Gap analysis, and Impact Analysis, SWOT assessments. “Gdium” community portal acts as a learning and discovery gateway. It provides access to managed and certified education content, developed in a collaborative environment. Teh design and development of teh system, required incorporation of e-Commerce concepts, Web technologies (PHP, Content Management Systems, etc.), and extensive collaborative measures.
  • Legacy Systems Assessment, Gap Analysis, and Data Analysis, in pursuing implementation of new SAP ERP systems for US Division of Confidential Holding Group (Digital Storage).
  • Comparative Analysis of multiple CRM systems, including Microsoft, Salesforce, SugarCRM.

Confidential, Culver City, CA

SENIOR BUSINESS SYSTEMS ANALYST/ PROJECT MANAGER

Responsibilities:

  • Provided Analysis and solutions on major critical aspects of business, competitive market evaluation and growth requirements, and Business Analysis of information regarding major aspects of teh business and its major clients, resulting in problem identification, problem/crisis resolution and growth.
  • Project Management and Master Design of Company’s new integrated web-based business systems and databases.
  • Led teh company technology infrastructure planning and development;
  • Developed new Business Plans and Profitability Strategies, Profitability Analysis, and Budget Analysis.
  • Led teh Design and Development of an innovative and efficient online Exam Preparation Center (EPC), as a web portal dat identified Hospital medical staff applicants and business opportunities. In addition to being responsible for teh data modeling of data base engine for this system and its reporting system for different user categories, me was responsible for producing BI reports and metrics, by querying and analyzing teh captured online data, on an on going basis.
  • Optimized and Re-engineered Corporate Business workflow, contract and other business templates.
  • Analysis of workforce needs in teh market, their generation rate through graduation or immigration, quantitative and qualitative needs of teh industry, cost/benefit analysis of market rates, and production of analytical reports.
  • Led teh company Marketing and Contracting efforts for improving its Client Base and generation of New Contracts, reaching a 60% Hit Rate.
  • Designed and Developed several corporate web based systems and proprietary applications, their User Interfaces and Reporting forms using Wire Framing, including International Recruitment System, Logistics Report Extraction System and Match Making System for medical staff of Hospitals, using VB, SQL, Access, Excel Macros.

Confidential, Washington, DC

BUSINESS SYSTEMS ANALYST/ DATA ANALYST/ WEB DEVELOPER

Responsibilities:

  • Prepared Project Management Plan for “STARS” (a series of web-based applications wif integrated databases).
  • Business Systems Analyst for multiple “STARS” projects.
  • Successfully carried out Systems Analysis and Development of several inter-related web-based Projects.
  • Designed efficient Integrated Database for “STARS” projects to optimize/replace teh legacy systems.
  • Taught Managerial Information Systems, E-Commerce; Mentoring Oracle, Software Engineering and Visual Basic (VB).

Confidential

PROJECT MANAGER

Responsibilities:

  • Initiated founding of teh “Center” as an advanced Information Management, Business Intelligence, and Project Management Office and led a 30 technical expert member team.
  • Designed an innovative proprietary ERP, MIS, DSS, BI, and Project Management Systems, provided their Business Systems Analysis, Gap/Impact Analysis, and led their Development and Deployment throughout teh whole Lifecycle. Teh ERP, MIS, and Project Management Systems were Modular Systems based on an integrated database, covering all departments and their multi-level Reporting requirements. This was done using SQL, Oracle, FoxPro, MS Access, Visual Basis, C programming.
  • Led teh development of MIS and Operations software systems of constructed Hospitals.
  • Led teh development of Modular systems for various departments, including A&E, Budgeting, Supply/Logistics, Contracting, Purchasing, Accounting, and HR Departments, plus Eight Construction Management Departments.
  • Enhanced Decision Making by providing Analytical and Business Intelligence Reports for teh CEO and teh Board of Directors. This required Evaluation and Analysis of major activities of all Confidential departments, 500 contractors and more TEMPthan 100 A&E firms, leading to quantifying their progress and identifying their strengths and weaknesses.
  • Provided Macro Project Management on Physical and Financial construction progress of more TEMPthan 1000 projects, including 120 Hospitals, and their software systems.
  • Led teh efforts aimed at incorporation of technology in corporate operations as teh head of Informatics Committee.
  • Managed Internal Training for Technology Courses for all management levels and teh Confidential key staff.
  • Directed Confidential participation and Presentation in annual Expositions.
  • Special Finance Officer for generating more funds/budget for projects via bonds, resulting in 50% budget increase.

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