SUMMARY

• 6+ years’ experience of working in Technical Project Manager/Business Analyst in healthcare, finance, mortgage and retail domain focusing mainly on SDLC principals of Agile Methodology (SCRUM), Rational Unified Process (RUP) and Waterfall.
• Excellent communication skills, strong problem solving skills and proficient in conflict resolution techniques.
• Authored business requirement documents (JAD Session), functional requirement documents (FRD), use case diagrams, flowcharts, process flow diagrams and GAP analysis.
• Created test plans, test cases and performed (UAT), regression and smoke testing.
• Expertise in conducting workshops for elicitation and elaboration of requirements to ensure clear, concise and non - conflicting understanding of requirements.
• Experienced in Change Management process and proficient in monitoring changes related to teh projects and documenting them.
• Project Management experience in: determining task dependencies, identifying milestones & monitoring critical paths using Resource Plans (Schedule & Allocations), Gantt charts.
• Facilitated project meetings, managed scope and change, delivered project presentations, and reported project status.
• Professional expertise in e-Commerce, HIPAA and User Experience.

TECHNICAL SKILLS

• HP Quality Center
• Atlassian Jira
• Fogbugz MS Office Suite
• MS Visio
• MS Project
• Enterprise Architect
• Rational Rose
• MS Excel
• MS SharePoint
• MS Outlook
• Balsamiq
• Dreamweaver
• SnagIt
• Open Project
• Rational Clear Case
• Clear Quest
• Jasper Soft
• Rally
• Tableau
• One Note
• Trello
• Kanban.
• HTML
• XHTML
• XML
• JavaScript
• CSS
• JQuery
• MS Access
• SQL
• Glade
• Macromedia Dreamweaver
• WordPress
• Edit Plus
• Cloud Computing
• AbiWord iFolder. Oracle

PROFESSIONAL EXPERIENCE

Confidential, Pleasanton, CA

Technical Project Manager/Business Analyst

Responsibilities:

• Managed (as a Scrum Master) cross functional teams (consisting of developers and QA) for implementing business critical projects through Agile (SCRUM) methodology.
• Acted as a liaison with Product Managers/Business Owners and engineering team to provide clarification on product business requirements. Resolve technical issues.
• Worked with Product owners On Artifacts Such as Product Backlog, Spring Backlog, and Sprint Burn down.
• Created User Acceptance Test (UAT) scripts and conducted UAT to validate teh software developed.
• Created meeting notes/action items, project analysis report, preparation of project plan documents document, and project PPTs for clients.
• Publicize team’s progress and successes to make sure they are highly visible to product owner / stakeholders.
• Facilitate Scrum events: Sprint Planning, Daily Scrums, Sprint Review, and Sprint Retrospective

Confidential, Pleasanton, CA

Sr. IT Business Analyst

Responsibilities:

• Experience as SME in transitioning from web to mobile channel - Reviewed features and requirements on web and translated to mobile.
• Implemented Agile (SCRUM) methodology of application development with its various workflows and activities.
• Aligned with testing team and created in creating test plans, test cases and executed validation testing.
• Experience writing requirements for mobile - Android and iPhone. Created scope documents and detailed user stories using Rally.
• Created User Acceptance Test scripts, performed UAT and logged defects in HP Quality Center.
• Perform functional decomposition for each feature to break it down into individual functions.
• Analyzed and documented current work flow diagrams using MS Visio.
• Produced clear user manuals & training guides for User Experience and deployment for end-clients with step-by-step instructions and created appropriate GUI screenshots.
• Created template for as-built document and training documents for web and mobile project.

Confidential, Fremont, CA

Business Analyst

Responsibilities:

• Authored teh Business requirements, Business rules and detail design of teh software for full understanding of teh business.
• Developed prototype of teh product using HTML, JavaScript, JQuery, and CSS.
• Designed process flows and documented teh business process and various business scenarios and activities of teh business from teh conceptual to procedural level.
• Conducted JAD sessions for communicating with teh all Project directors and stakeholders.
• Created Use-Cases to demonstrate software architecture and system component interaction before prototyping.
• Executed Smoke, End-to-end and Regressions Tests in each environment by tracking teh test status in Jira.
• Identified Use Cases for teh requirements. Created diagrams including Use Cases Diagrams, Activity Diagrams and Web Page Mock-Ups using Balsamiq.

Confidential

Business Analyst

Responsibilities:

• Implemented an integrated Waterfall solution with complete line of traceability for all teh artifacts for teh project.
• Authored change control request for teh project with impact and cost assessment.
• Assisted in User Requirements, Functional Specifications, Validation Protocol and Test Plan documents in detail to facilitate downstream testing and validation activities.
• Performed value stream mapping for current and proposed message (Gap Analysis).
• Developed, maintained and analyzed validation test cases and test specifications for operational qualification testing (OQ) to comply with GAMP4, CSV and FDA standards for21 CFR Part 11compliance.

Confidential

Software Engineer

Responsibilities:

• Facilitated Joint Application Development (JAD) sessions involving teh management, development and user teams for clarifying requirements and facilitating better communication.
• Implemented teh entire Rational Unified Process (RUP) methodology of application development with its various workflows and activities.
• Responsible for gathering requirements through interviews and detailed sessions with business area experts.
• Identified and documented business rules, requirements from Stakeholders and Business Partners.
• Completed weekly and bi-weekly status reports for teh clients, demonstrating teh completion of projects.