SUMMARY

• Energetic professional with 5 years of experience working in the field of IT as a Business Analyst with multiple domain such as Healthcare, Mortgage, Banking.
• me possess the quality to independently work and at the same time be a solid team player with my focus being towards the betterment of business.
• Extensive experience in gathering and understanding business requirements, communicating TEMPeffectively with Stakeholders, SME's, Tech Leads and Business Users.
• Experience in conducting Joint Application Development (JAD) and Joint Application Requirement (JAR) sessions to obtain domain level information of the project.
• Experience in facilitating session between SME and providing them with recommendations to resolve issues for various business/technical groups.
• Extensive noledge and experience in Software Development Life Cycle (SDLC) methodologies like Waterfall and Agile
• Expertise in capturing requirements to the core and developing precise Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Experience with Facet and EDI in Healthcare
• Proficient in conducting GAP Analysis, SWOT Analysis, ROI and preparing User Stories.
• Extensive experience with process modeling using Unified Modeling Language (UML), preparing graphical depictions of use cases including state diagrams, activity diagrams, sequence diagrams, Data Flow Diagrams (DFD), use case diagrams, including the businessworkflow using MS Visio.
• Data validation in Oracle and SQL by writing SQL queries.
• Highly involved with Development and Quality Assurance (QA) Teams to act as a Liaison and provide a smooth channel of communication.
• Knowledge in developing Test Plans and Test Cases; ensuring adequate testing on software both before and after completion; conducting and documenting UAT.
• Expertise in coping up with Change Request (CR) and conducting Impact Analysis to better understand areas affected by the change.
• Experience working with on - shore, offshore, on-site and off-site individuals and teams.
• Dynamic and Assertive Team Player with an ability to bring the best out of my team and meet Deliverables.

TECHNICAL SKILLS

Methodology: SDLC, Waterfall Model, Agile (RUP and SCRUM)

Operating Systems: Windows XP/Vista/7/8

Operation Research Techniques: GAP Analysis, SWOT Analysis, ROI, User Stories

Databases: MS Access, MS SQL, Oracle

Business Process Modeling Tools: MS VISIO

Other: MS Visual Studio, FACET

Documentation Tool: SharePoint, MS Office (Word/Excel/Power Point/Outlook/Project)

Languages: C, SQL, UML, HTML

PROFESSIONAL EXPERIENCE

Confidential, Houston, Texas

Business Analyst /Project Coordinator

Responsibilities:

• Served as liaison between stake holders and IT Application Development to provide solutions to halp meet end user needs.
• Worked with Subject Matter Experts (SME) to determine requirements. Elicited the requirement using elicitation technique like Surveys, JAD, Brainstorming and Interviewing Sessions.
• Followed a structured approach to organize requirements into logical groupings and developed Business Requirement Documents (BRD) from essential Business Process, Business Rules, information needs and ensured that critical requirements are captured properly for online job portal system and online book and journal store.
• Facilitate Joint Application Development (JAD) sessions to identify the business rules and requirements and then documented them into a well format that can be reviewed and understood by both business people and technical people.
• Created process flows, conducted testing, recognized problem areas, analyzed solutions and made recommendations for resolution
• Worked closely with the technical team in developing the online Job portal and Classifieds website.
• Following Agile/Scrum Process for the implementation of the online Job portal and Classifieds website projects and prepared User Stories and developed Test cases for all Iterations.
• Ensured proper quality assurance of the portal by working closely with the QA team. Also performed testing and provided feedback to the developing team in order to fulfill the functional requirement and maintain quality.
• Responsible for preparing proposals for different RFPs with state and federal entities and got several approvals.

Environment: MS (Word, Excel, PowerPoint, Visio), Agile, UML

Confidential, Long Island City, NY

Business Analyst

Responsibilities:

• Verified various transactions according to HIPAA rules (834) and X12 standards.
• Captured and re-engineered transactions with legacy systems; Enrollment-834, Health Plan Premium-820, Eligibility Transaction (270/271), Claims (837), Claim Status Report and Response (276/277), and Remittance (835).
• Analyzed and identified issues in claims, encounters and remittance advice process flow.
• RenderedX12 Syntax Integrated Testing, Balancing Testing, Code Testing, Specialty Testing and Trading Partner Specific Testingwhen environment is upgraded.
• Interacted with developers and documented the functionality process of all the components.
• Performed re-testing in order to verify resolution of defects.
• CreatedUse Case Diagrams.
• Responsible for meeting or exceeding all defined target goals and milestone dates for the project in order to ensure its overall success.
• Conducted JAD sessions with clients and technical units.
• Conducted GAP and SWOT analysis.
• Followed RUP software development lifecycle during the project.
• Developed functional/technical specifications such as Business Scope Document and High Level Design Document.

Environment: FACET 4.7, NASCO, Rational Unified Process (RUP), UML, MS Office Tools - MS Word, MS Excel, MS Visio, MS PowerPoint, MS Access dB, Oracle

Confidential, AZ

Business Analyst

Responsibilities:

• Gatheird and documented the requirements that are critical to the business mission and using those requirements to design application software using a Use Case.
• Analyzed business lines on a macro level utilizing multiple information sources (primary and secondary) to provide actionable consumer and business insights.
• Created Use case and Activity diagrams using MS Visio to give web developers a better idea of the application design.
• Conducted JAD Sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Liaised with Project Management/development/QA Teams to employ Software Development Life Cycle (SDLC) Methodologies for IT systems requirements.
• Liaised with QA team members in developing and executing Test Cases and Test plans, as needed.
• Conducted GAP and SWOT analysis.

Environment: MS SQL Server, VB 6.0, Clear Quest, MS Office, MS Visio

Confidential, Pittsburg, PA

Business Analyst

Responsibilities:

• Integrated and automated the process that enables loan origination, processing, approval, servicing and collections online
• Worked closely with end-users, developers and testers to develop a detailed understanding of the opportunities for improvement.
• Gatheird requirements and prepared a comprehensive set of documents to define the specifications and business value of the system.
• Identified high-level requirements for documenting detailed business requirements
• Prepared a detailed Business Requirement document.
• Defined the Business Process Flow.
• Implemented the Agile process in terms of disciplines and phases, each consisting of one or more iterations.
• Analyzed the Data flow and UML Diagrams using MS Visio.
• Documented approved change controls to add them into business design.
• Used UML to make an Object Oriented Design model for the application.
• Used MS VISIO for creating the Use case and Activity Diagrams to elaborate requirements.
• Participated in brainstorming sessions and walkthroughs.
• Facilitated customer meetings and Business design walkthroughs for data definition and GUI design.
• Helped DBA to ensure database performance standards were met.
• Worked with the testing team to develop their test plans.
• Analyzed test strategies, test cases and test plans based on functional specification.
• Discussed testing methods and procedures with the testing team for efficient testing.

Environment: HTML, Agile Process, UML, MS Access, Use Cases, MS Visio, MS Project, MS Excel

Confidential

Business Analyst

Responsibilities:

• Attend Business Requirement s meeting and understand business rules.
• Analyze, design and document Business Requirements.
• Conduct JAD sessions to understand Business Process and capture System Rules.
• Meeting with SME’s and Business users and defining functional requirements.
• Identified and created all necessary Business Use Cases from requirements, Activity Diagrams using Microsoft Visio.
• Used agile methodology for streamlining the team’s development activities
• Prepared User Stories to define functions
• Performed in-depth analysis of the system’s structure, services and processes.
• Worked with end-users and conducted User Acceptance Test (UAT) to validate user requirements