Senior Consultant Resume

SUMMARY:

Specialist, Project Manager, and Writer skilled in business process analysis, instructional design, materials development, delivery/program implementation, and program evaluation (ADDIE model). Certified in behavior and values analysis; drives performance improvement in individuals and organizations.
Program Development: Recognized for ability to develop specialized, creative projects.
Delivery Specialist: Communication expert who delivers quality programs - on target, on time, and on budget.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Consultant

Responsibilities:

Business Templates: Write business templates - Leader Guides, User Manuals, and Aids.
Specific Platforms: Develop on database search application and crosswalk platforms.
Initiatives: Lead on current Health Care Reform (HCR) programs, including Patient Protection and Affordable Care Act (PPACA), Health and Human Services (HHS), Centers for Medicare and Medicaid Services (CMS), Federally Facilitated Marketplace (FFM) Exchange, Advanced Premium Tax Credit (APTC), and Small Business Health Options Program (FF-SHOP).

Confidential

Compensation Consultant

Responsibilities:

Efficiency Enhancements: Identified thousands of lines of ‘problem’ descriptive phrases; wordsmithed, corrected grammar, syntax, and word usage; rewrote 12K+ lines of text and eliminated 3K+ lines of incorrect, dated, and repetitive lines (20% of total); added and streamlined new content.
New Platform Support: Analyzed and solved issues with loading data onto a new platform.

Confidential

Manager

Responsibilities:

Liaised with internal -related departments (Human Resources and Corporate Learning & Development) to assess and determine program content on national level.
Collaborated with senior management teams to define and coordinate program content.
Taught compliance with local/federal regulations and guidelines (FDA, 21CFR Part 11, GCP, NIH).
Monthly New Hire Orientation: Delivered monthly new hire orientation (an intensive 3-day program); updated and maintained content.
& Workshops: Developed and delivered procedural, therapeutic area, project, and monitoring workshops involving internal national and global subject matter experts (SME’s).
GMO Plan: Established and executed annual GMO plan in compliance with the Corporate Integrity Agreement (CIA).
Electronic Document: Managed all aspects of electronic document (for global site personnel and remote audiences), including content development, subject-matter expert review, production, delivery, and evaluation.
Train-the-Trainer Programs: Delivered/facilitated Train-the-Trainer programs, instructor-led workshops, and e-Learning modules at the national level for Contract Research Organizations (formal/informal presentations for small and large groups).

Confidential

Manager

Responsibilities:

Curriculum Development: Led concept development for curriculum and content of 150 courses for 525 trainees across 7 therapeutic areas, including the call center.
Compliance/Risk Mitigation: Managed compliance and risk mitigation. Engaged management and ensured compliance with state and federal regulations; drove compliance rates from below 70% to 97%.
Audit Success: Participated in a Department Audit with the outcome of “No Major Findings.”
Strategy Definition: Developed/implemented strategy to maximize benefits for the Learning Management System (LMS).
Mentoring Program: Designed, developed, implemented, and evaluated a company-wide professional mentoring program.

Confidential

Director, Instructional Design & Learning Strategy

Responsibilities:

Nationwide Programs: Designed and implemented 12 programs from coast-to-coast-providing over 9,500 man-hours of graduate-level, cutting edge medical for team scientists.
First-ever Continuing Program: Conceptualized and submitted a first-ever continuing (ACPE) accreditation for a self-study course; rolled out companywide to 100+ employees.
Cross-departmental Efficiencies: Identified material to integrate between two Medical Affairs groups, cascaded material to field sales levels; saved $10K in materials development cost.
“Gold Standard”: Developed and implemented a learning system that became the ‘Gold Standard’ for across therapeutic areas for advanced degree scientists.
Worldwide Projects: Created comprehensive program for major, worldwide cardiovascular study.
Field Sales Guide: Introduced obstacle-handling guide for product promotion in field sales.
National Launch Meetings: Designed and authored content for national launch meetings.