Sr. IT/JDE Business Systems Analyst Resume

SUMMARY:

Detailed and results oriented professional with over fifteen years of experience in the Information Technology (IT) arena implementing and consulting on medium to complex IT Commercial Off - the-Shelf (COTS) and/or custom software solutions. Industry knowledge consists of Business & System Analysis, Distribution/Logistics (Procurement, Inventory), Sales/Order Mgmt, Finance (AP, AR & GL), Project/Change Management, Manufacturing and .

PROFESSIONAL EXPERIENCE:

Confidential

Sr. IT/JDE Business Systems Analyst

Responsibilities:

Review and edit requirements, specifications and business processes related to proposed solution.
Work with internal clients (Domestic & International) to identify required system and procedural changes; communicate needed changes to the development team.
Lead testing efforts for system implementations, business process changes, upgrades, end user, etc.
Develop and review functional specifications and system design specifications for internal projects.

Confidential

Business Systems Analyst

Responsibilities:

Met with decision makers, system owners, and end-users to define business/operational requirements & system goals.
Reviewed and analyzed the effectiveness/efficiency of existing systems and developed strategies for improvement.
Performed system testing, conduct end-user reviews for modified and new system enhancements.

Confidential

Sr. Business Analyst / Project Manager

Responsibilities:

Reviewed and edited business requirements, specifications, and business processes related to proposed solution.
Developed & deployed the communication and change management plans to the business stakeholders.
Ensured that issues are identified, tracked, reported on and resolved in a timely manner.

Confidential

Sr. Business Analyst / IT Consultant / Project Lead

Responsibilities:

Analyzed “as is” vs. “to be” processes in order to develop new procedures for the new system workflows.
Provided pre/post implementation support & for over 100 users of the Distribution/Logistics ERP system.
Worked on projects using ERP software systems, i.e. JDE and Sx.Enterprise; Distribution/Logistics modules.

Confidential

Professional Services Consultant / Project Manager

Responsibilities:

Provided issues resolution, root cause analysis, managed project tasks, escalated IT issues as needed, etc.
Acted as liaison between customer/end-users and technical IT team.

Confidential

Sr. IT Consultant / Analyst

Responsibilities:

Identified process improvements; designed processes to align with business strategies; developed materials; provided system support for ERP system implementation; and data analysis.
Provided end-user support and, documentation and system testing on IT project.

Confidential

Sr. Business Process Consultant / Sr. Analyst

Responsibilities:

Wrote business cases for new process improvements and performed root cause analysis for problems.
Defined/documented business & system requirements and acted as liaison between end-users & IT department.

Confidential

Sr. JDE Consultant / Project Lead

Responsibilities:

Directed personnel through seven full implementations of the Distribution/Logistics suites of JDE World/OneWorld applications (Sales Order Management, Procurement, and Transportation modules). My duties included identifying/documenting business requirements and objectives, providing data and business system analysis, evaluating processes, conducting group/individual and acting as liaison between end-users and IT department. Results included increased productivity of the staff and reduced times due to the development of more comprehensive materials and more in-depth practice sessions.