SUMMARY:

• Over 30 years combined Program/Senior Project Management and IT Development responsibilities involving multi - discipline development teams.
• At Kansas State University created the curriculum for the Networking concentration for Computer Science. Taught courses associated with the curriculum to include operating systems, data communications, and network design.
• Industry Experience: Healthcare, Telecommunications, Billing, eCommerce, and Government.
• Managed Y2K project, completing in 10 months versus 17 months saving $700,000 on project costs.
• Project Managed implementation of infrastructure implementation for ESI saving $1 million of the $8 million budget.
• Proven Leadership and Mentoring Skills; experienced in the creation and management of multi-disciplined, multi-cultural diverse teams, excellent interpersonal relationship skills.
• Extremely effective in directing the evolution of technical and non-technical solutions from concept through implementation and an expert at managing the needs of the customer, the team and the project - an outside of the box thinker and planner when the situation calls for innovation.
• Proficient in all stages of the system development life cycle and possess excellent organizational, communications, analytical and leadership skills.
• Proficient at data mapping, and data modeling.
• Proficient in working with project teams to create functional, non-functional requirements, High Level design, and test plans.
• Certified Project Management Professional (PMP), Project Management Institute (PMI)
• Certified Project Manager (CPM), Project Management Leadership Group (PMLG)

TECHNICAL SKILLS:

PM Related: Project Planning, Requirements Analysis, Functional Design, Technical Design, Enterprise Architecture, Business Process Re-engineering, Business Continuity, Disaster Recovery, Change Management, Design and Implement Software Solutions, Vendor Management, Risk Management

Methodologies: PMI-PMBOK, Traditional, SDLC, various company structured methodologies

Software & Tools: MS Project, MS Office (Word, Excel, PowerPoint) 95, 97, 2000, 2003, XP, 2007, MS Access, Visio, COBOL, Fortran, Assembly

Operating Systems: Windows 95, 98, NT, 2000, 2003, XP, Vista, Windows 7

Networking: Ethernet and Token Ring Topologies, TCP/IP, DNS (Domain Name Service), Firewalls, Routers, Switches

Server Administration: Microsoft NT, 2000, 2003, 2008 Microsoft Exchange Server 5.0, 5.5, 2003, 2007, Unix

Internet / Intranet: HTML, SharePoint Server, SharePoint Services

PROFESSIONAL EXPERIENCE:

Confidential

Consultant, Sr. Project Manager

Responsibilities:

• Currently Project Manager in Patient Systems providing project management for DoD PBM Transfers from Retail to Military Treatment Facilities and Pharmacy Help Desk functions
• Manage resources, budget, schedule, risks and issues
• Previously Project Manager in Front End Pharmacy Systems
• Provided project management for systems responsible for the creation of workflows for RX scripts from scan of documents at the input to flow either through legacy or new pharmacy processing systems.
• Project Managed and oversaw installation of 12 new Windows 2008 servers builds. The servers are for File Transfer Protocol (FTP) of scanned images from the Tempe and St. Louis scanners and direct input into OPEXDirector servers pushing the FTP to F14 systems. Managed NIST security scan, OS and application installation.
• Facilitated the documentation of requirements, high level design, detail design, test plan, and implementation plan.
• Documented and work risks and issues for the projects.
• Teams are multi-faceted including legacy, new systems, and off shore resources. Hardware includes scanners, mid-range, Wintel server, and IBM mainframe.
• Software is UNIX or IBM OS based utilizing Java and Oracle DB.
• Utilized MS Project for project schedule planning and VPMi for time tracking.

Confidential

Sr. Project Manager

Responsibilities:

• SR Project Manager in Billing Systems Technical (BST). While in BST my projects have supported telephone and marketing programs. Projects include Next Day Port Out, NRTBI, CB Coax, Residential Telephone Automation, Charter Branded Yellow Book, World Wide 250, Price Guarantee, ICOMS MTA House Equipment Move to CPE. In addition I designed, coded and implemented the telephone Order Manager Data Extract in SQL Server for telephone business efforts. Provided project management support for Order Manager software upgrades. Provide technical support for reporting using Oracle SQL from Order Manager. Project teams are diverse group from all organizations within Charter. Track projects using Clarity and MS Project.

Confidential

Program / Project Manager

Responsibilities:

• Program/Project manager for middleware systems at ATT (SBC). Middleware systems are the interface between front end and back end legacy systems. Provide program management over all Wholesale product projects. In addition provide individual project management over other program projects as required. Utilize a methodology similar in nature to PMI guidelines. Manage virtual teams with members from St. Louis to Chicago and as far always as San Ramon, CA. Average team size is 10 personnel. Projects are from $300k to $3M in size.

Confidential

Product Manager

Responsibilities:

• Product manager for voice over IP software. Improving release quality, product functionality, and sales support. Manage 'bug fix' and customer satisfaction of product.

Confidential

Project Manager

Responsibilities:

• Provided project management and process improvement for tracking delivery of meds to clients. Designed metrics from data obtained from varying sources; customer support, mail manifest, and carrier data. Improved tracking, resolution of problems and DEA reporting.
• Provided project management support for infrastructure installation /implementation of the DoD Retail Pharmacy system. This includes hardware and networking infrastructure for mainframe, workstations, routers, switches, and intrusion detection/prevention. This was an 8 million dollar budget which I brought in for 7 million. The team was made up of 30 personnel from Plano, TX to Bloomington, MN. In addition, assist with the Department of Defense Information Technology Systems Security and Accreditation Program (DITSCAP), by conforming to HIPAA and DoD extension requirements. Developed MS Access database for tracking, reporting, and management reports of all DoD remediation efforts for DITSCAP.

Confidential

Independent Consultant, Project Manager

Responsibilities:

• Provided Project Management for SBC in their retail billing department. Managing medium size projects which provide software upgrades to the existing billing system utilizing Artemis as the project tracking tool. Projects range in size from 150 man-hours to 1500 man-hours. I am currently managing 12 projects with teams dispersed from St. Louis to Chicago to San Francisco and San Antonio.
• Built financial client tracking system from MS Access. The system included: comparisons of net margins rising while gross margins are falling; Compared inventory to sales ratio to prior year, two or three; determined whether net income is rising over time while operating cash flows have been falling; tracked whether receivables are rising faster than sales; compared sales momentum in conjunction with margins to be sure that sales are not driven by steep discounts
• Provided project management and process improvement expertise to various small companies representing financial, computer aided manufacturing, and glass manufacturing industries.

Confidential

Project Manager

Responsibilities:

• Provided project management for the operations portion of the Web 401K implementation ($200,000 budget). Web 401K gave access to the employees of Anheuser- Busch to their 401K allowing viewing and updates via the intranet and internet.
• Provided project management for the Supply Chain E-Commerce infrastructure which will allow for integration of the prototype into the newly developed operational infrastructure model ($1 million budget). Produced with the help of software developers/business analysts, requirements for software design and hardware implementation. Utilized Visual Basic, XML, Oracle, UNIX, and OS390 along with security systems for the WAN.
• Provided project management for corporate IT asset management area. Supervised 3 asset service coordinators. Liaison to hardware maintenance service vendor ($3 million budget). Assisted in escalation of maintenance delivery issues. Defined and managed policies between A-B and service providers. Resolved maintenance contract billing issues.
• Provided project management over the data center modernization project ($2.5 million budget) for Anheuser- Busch. A three year project upgrading the fire protection system, air handling units, water chillers, and uninterruptible power supply systems.

Confidential

Project Manager

Responsibilities:

• Provided project management, technical leadership, project planning and budgeting for Bell Atlantic billing systems with supervision of 13 employees ($1.3 million budget).
• Provided project management for software maintenance of the Yellow Page directory systems for SWBell and PACBell
• Provided project management and technical leadership for the Year 2000 conversion project on SWBYPS (15 man-year budget) and Direct West (3 man-year budget). Brought both in under budget and time.
• Supervised, trained and wrote evaluations for 2 Project Leaders, 5 Team Leaders and 20 programmers.

Confidential

Consultant

Responsibilities:

• Provided Novell and Windows NT administration and PC support for Union Pacific Railroad and Camber Corp. Implemented procedures to reduce the number of trouble calls received by the local LAN administrators. Reduced the calls from 100 per day to 10. Converted the fileservers from Novell v3.12 to v4.1.
• Consulted for a local insurance firm on their accounting system. Learned their day to day operation in order to make much needed improvements in the existing financial system and made recommendations for future enhancements.
• Responsibilities included internal DCSS development, networking, and system administration projects.

Confidential

Assistant Professor

Responsibilities:

• Responsible for teaching computer science courses in operating systems, software design, data communications, and networking. All courses included complex programming and networking assignments. Networking classes covered OSI model, cabling topologies, cable manufacturing, network interface card installation, cabling installation, and network operating system installation and maintenance. Operating systems included the concepts behind the design of an operating system and use of MS-DOS and UNIX.
• Designed the curriculum for the network option to the computer science degree program.
• Scheduled classes, developed/administered budgets, purchased equipment and software for laboratories.
• Supervised four professors.