SUMMARY:

• In depth knowledge of Software Development Life Cycle (SDLC), thorough understandings of various phases like requirements, analysis/design, and development and testing.
• Experience and advance knowledge of project life cycles such as Agile, Scrum, Waterfall and Rational Unified Process (RUP).
• Expertise of UML in visualizing and documenting the artifacts using Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data Flow Diagrams, Business Flow Diagrams, Sequence Diagrams using MS Visio
• Excellent verbal/written communication skills and strong analytical abilities and a good team player
• Extensive experience in Business Requirements gathering and writing skills with expertise in developing and documenting Business Requirement document (BRD), Functional Requirement Document (FRD), Software Requirement Specification (SRS) across the deliverables of a project.
• Proficient in creating and managing Requirement Traceability Matrix (RTM) for tracking and managing.
• Proficient in IBM Security Identity and Access Management (IAM).
• In - depth knowledge of Project Management Book of Knowledge (PMBOK).
• Very proficient in Data Modeling, Data Flow Analysis, Transaction Flow Analysis, Alternative Path analysis, Data Security and Active Directory In depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Extensive experience in analyzing and documenting business requirements and system functional specifications including Risk analysis, conducting JAD meeting sessions with various stakeholders and the end users
• Knowledge of US GAAP, General Ledger Accounting, and Asset Accounting
• Experience in facilitating Joint Application Development (JAD) sessions, Rapid application development (RAD) sessions, conducting user interviews and acting as a liaison between the customers, development team and testing team.
• Working knowledge in writing SQL queryforidentifying databases involved in the application development.
• Worked with star and snow flat schemas to create fact and dimension tables.
• Created tabular, matrix, pie, bars and column reports to meet client requirements.
• Performed ETL and analyze different sources of incoming data and performed various transformations.
• Well versed in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration, and Scheduling.
• Created defect tracking using HP QC and JIRA and reviewed them in subsequent iterations of the application development process.
• Experience in working with QA team to develop the Test plans, Test scenarios, Test procedures, and Test cases to ensure adequate testing of software both before and after completion.
• Obtained expertise in performing System Acceptance, Regression, Integration and Functionality Testing.
• Worked on Reports based on the requirements and Test driven development (TDD).
• Experience using DMAC and RASCI methodologies, root cause analysis etc.

TECHNICAL SKILLS:

Project Methodologies: RUP, Waterfall, Agile (SCRUM)

Business Modeling Tools: MS Visio, Rational Rose

Requirement Management Tools: Rational Requisite Pro, Caliber RM

Quality Management: DevTrack, Bugzilla, Jira, Rally, Quick Test Professional

Defect Tracking Tools: Rational Clear Quest, Quality center

Languages: C#, HTML, XML

Operating Systems: Windows NT/XP/2000/7

Web dev tools: Dreamweaver, FrontPage

Databases: Oracle 11g, Oracle (8i/9i/10g), SQL Server, MS Access

Tools: MS PROJECT, SQL, HTML, SharePoint, MS Office

WORK EXPERIENCE:

Confidential, Wilton, CT

Business Analyst

Responsibilities:

• Involved in all the phases of business project management for entire software Life Cycle right from Planning, Implementation to release and Support.
• Worked closely with Business users, Product owners, and the development team in order to gather the Business requirement documents and come up with user stories.
• Initiated Stakeholder meeting facilitation.
• Conducted daily Scrum meeting, weekly Sprint meetings and published the Minutes of Meeting
• Conducted the JAD sessions with Business and Technical team on a regular basis in order to meet the business requirements.
• Prepared business requirement documents (BRD’s) followed by User stories from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Designed the business requirement collection approach based on the project scope and high-level project plan and agile methodology.
• Worked with all the power users of each BU to understand their business needs and implemented the solution accordingly.
• Documented a detailed version of the current (As-Is) process and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans
• Worked closely with developers to understand the operations of the system.
• Managed the complete operational support for CCAR SharePoint, knowledge transfer sessions with the business users on how to use the application.
• Conducted and coordinated knowledge transfer session with offshore operational support teams.
• Involved in stakeholder and UAT and sessions
• Closely worked with testers on testing each and every piece of the functionality.
• Conducted knowledge transfer sessions for offshore testing team to understand the functionality phase wise.
• Worked on various tasks lists (data) for Confidential financial internal audit and validation.
• Used Master Data Management approach to enable all its critical data to one file and provide a common point of .
• Worked on documents for version control using Team Foundation Server, to maintain up to date changes in user stories and requirements.
• Assisted to develop the test plan, test cases and test scenarios to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Conducted user acceptance testing (UAT), gathered and documented user manuals and business rules.

Environment: Windows 7, MS Word (2013), MS Excel (2013), MS PowerPoint (2013), MS SharePoint(2010 & 2013), MS project (2013), Team Foundation Server 12.0, Jira, Visual Studio 2013.

Confidential, San Francisco, CA

Business Analyst

Responsibilities:

• Interacted with the stakeholders by interviewing them, by preparing questionnaire and getting feedback.
• Communicated Project Requirements, Business Issues, Solution and made recommendation.
• Responsible for, gathering defining the scope of the project business requirements, doing gap analysis and documenting them textually or within models
• Analyzed and documented Business requirements and detail design of the software for full understanding of the business
• Documented a detailed version of the current (As-Is) process and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Supported the assigned project manager with creating detailed project plans and assisting in developing, scheduling and tracking project timelines.
• Identified KPI aligning with business rules.
• Create Use Case using UML tools and Process Analysis tool such as Fishbone Diagram, and business process flow chart using MS Visio.
• Created database objects such as schema, table and performed joins to meet client requirement and generate various reports using SSRS such as tabular, matrix, pie, bar, column and drill down.
• Used Data Management approach to control the generated information during a project research.
• Used Master Data Management approach to enable all its critical data to one file and provide a common point of .
• Analyzed the current projects and made recommendations when necessary.
• Prepared detailed status reports on all ongoing projects.
• Created use case scenarios and documented work flow and business process.
• Prepared the UML Use Cases using Rational Rose
• Used MS Visio for flow-charting, process model and architectural design of the application.
• Documented business workflows textually as well as in UML diagrams according to RUP for the stakeholder review.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.

Environment: RUP, Rational Requisite Pro, Rational Rose, Visio, SQL 2008, UML Diagrams, Quality Control, Test Director

Confidential

Business Analyst

Responsibilities:

• Stored reported data into database platform based on business rules, procedures and definitions.
• Gathered and analyzed Business Requirements to transform into Functional Specification Document (FSD).
• Supporting the technical team in the product development and delivery process.
• Interviewed business area experts, IT experts asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical teams across organizational lines.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, information needs, and ensured that none of the critical requirements go unnoticed.
• Managed all the requirements in Rational RequisitePro, making requirements available to all team members and stakeholders involved in the project.
• Monitored client expectations and skillfully negotiated with clients through client involvement and all types of communication with the client’s team throughout the lifecycle of the project.
• Interacted with the Subject Matter Experts (SMEs) and stakeholders to get a better understanding of client’s business processes.
• Followed UML based methodology using Rational Rose for creating Business Cases and Use Case Models after assessing the status and scope of the project and implementing technology based solutions that will meet their strategic business processes needs.
• Identified Use Cases from the requirements and wrote Use Case Specifications document.
• Linked business processes to organizational objectives, identifying opportunities for business process improvement and involved in the performance of cost/benefit analysis.
• Reported status to project management and project owners on a weekly and monthly basis.
• Used Data Management approach to control generated information during a research project.
• Used MS Project 2000 for status reporting and project planning.
• Educated client’s team and stakeholders on the benefits and risks associated with the project.
• Involved in the periodically held JADsessions for the purpose of project updates as well as involved in the weekly meetings to discuss the current project status.
• Analyzed client’s data and past reports and prepared trend reports using Crystal Reports and presented to the clients to support business managers make profitable decisions with regard to development of the electronic credit card processing system.
• Actively involved in developing, executing and coordinating functional and user acceptance testing (UAT).

Environment: Windows XP/ NT, MS-Project, MS-Office, MS Visio, Rational Rose, Waterfall Methodology

Confidential

Business Analyst

Responsibilities:

• Worked extensively with Business and IT in understanding and documenting system requirements pertaining to the Credit Card Authorization Project in the E-Commerce department.
• Responsible for gathering application data requirements from SMEs, Business Users.
• Created time lines, performed impact analysis and developed project abstract in collaboration with the Project Manager.
• Created use cases and functional diagrams to capture the authorization process at the Web store.
• Responsible for creating Systems Requirement Specifications, to capture functionalities at all E-Commerce touch points.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile/Scrum.
• Created XML block additions and modifications based on business rules and workflow modifications to capture and manage client policy and underwriting data required to issue policy for a prospective insured.
• Involved in business process modeling using UML through Rational Rose.
• Worked with UI team to create User Interface screenshots to be presented to the Business
• Analyzed the system for the effectiveness of the E- commerce operations
• Responsible for all web development, E-commerce and optimization and web strategy and corporate website and self-service intranet site.
• Conducted one to one interviews with Portfolio Manager to gather Business Requirements and was involved in the documentation of Business Requirement Documents.
• Used Balance Scorecard approach for developing program strategy in order to manage the grants program and development of metrics for monitoring success of program. Used Micro strategy dashboards for data analysis and custom reports.
• Identified the issue involved in Supply Chain and suggested the best way to mitigate it in general and to meet the SOX and internal Audit requirements.
• Involved in Logical & Physical Data Modeling. Database Schema design and modification of
• Triggers, Scripts, Stored Procedures in Sybase Database Servers.
• Perform quality assurance of test scripts, including progress reporting, defect tracking and risk assessments.
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Facilitated function point analysis in support of the agile software development life cycle.
• Developed documentation for POS Systems including Corporate Policies
• Extensively used MS Visio for business process modeling
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Scheduled meetings with developers, System Analysts and testers to collaborate resource allocation and project completion.
• Provided recommendation for use of ATG Commerce for B2B and B2C business.
• Identified various frequently used modules with in the application as well as the peak user volume for load testing purposes.
• Provided reports and documentation on a regular basis to meet the SOX compliance
• Prepared Test plans which includes an introduction, various test strategies, test schedules, QA teams role, test deliverables, etc.
• Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.

Environment: UML, MS Office (MS Word, MS Excel, MS PowerPoint), XML, Agile/Scrum, MS Visio), Clear Quest, Clear Case, Visual Basic, SQL, Java, Quality Centre, Windows 2000, Java, J2EE, DB2

Confidential

Business System Analyst

Responsibilities:

• Interacting with business users, understanding their business processes, understanding their current IT systems to facilitate customization process.
• Gathering requirements for business definition Interacted with internal users, developers and Management to get better understanding of business processes.
• Created business requirement document (BRD), Documented the overall process as well as functional and non-functional requirements, assumptions and out of scope items.
• Prototyped the KCCS (Kotak Credit Card System) application, providing screen shots/artifacts for better visualization.
• Facilitated JAD session with management, development team, users and other stakeholders to refine functional requirements
• Created and managed project templates, use case templates, requirement types and traceability matrix.
• Ensured the testability of the requirements. Involved in creating test criteria and test case flows for user acceptance testing using MS Excel.

Environment: MS Access, Silk Central, Java, MS Project, Business Objects, SQL, MS Office.