SUMMARY:

• Versatile Information Technology and Sales professional with over 15 years of IT project management, account management, sales engineering, and business development experience. Excellent interpersonal and communication skills with ability to interact with all functional areas of business including executive management. Sold Multi - million dollar accounts and managed fortune 1000 accounts including Verizon Wireless, Sharp Electronics, Sara Lee, and others.
• Project Management Business Analyst Data Analyst Business Intelligence Sales Engineer Consulting Implementation Database (RDBMS) Software Architect Solution Architect UI/UX Product Management Account Management SDLC SaaS Professional Services E-Learning & Knowledge Management E-Business & E-Commerce Solutions EDI XML CRM ERP RFID Strategic Planning Process Improvements & Development Integrated Marketing Solutions Senior and C Level Presentations

TECHNICAL SKILLS:

Database: Oracle, SQL Server, MySQL, Access, OLTP, OLAP

Analytical: Technical and functional design documents

CRM: Salesforce.com, SugarCRM, Apptivo, Zoho

ERP: Baan, NetSuite, Peoplesoft, Plex

Software Development/Programming: Java, PL/SQL, HTML, XML, EDI, UI/UX, Javascript, ETL, WebMethods

Other: MS Office, Google Apps for Business, Web-2-Print

OS: Windows, Linux

Procurement: Ariba, Perfect Commerce, SPS Commerce, ProcureIT, Four51

Graphics: Adobe Creative Suite, Dreamweaver, CorelDraw

CMS: Wordpress, Joomla

PROFESSIONAL EXPERIENCE:

Confidential

Contract Consultant

Responsibilities:

• Identify and evaluate solutions for business intelligence analytics and dashboard for manufacturing company balance scorecard and key metrics.
• Propose solutions for BI platform on SaaS manufacturing ERP platform and Salesforce.com.

Confidential

Area Manager

Responsibilities:

• Recruited to drive integrated marketing solutions and enterprise program sales within the region.
• Leading efforts to implement and train staff on Salesforce.com.
• Resigned to transition career back to technology companies.

Confidential

Sales Operations Manager

Responsibilities:

• Recruited to Sales Management and Operations Management at Start-up Company that won Popular Science product of the future .
• Integrated NetSuite with clients and e-commerce partners utilizing EDI protocols.
• Sold large retailer with over 200 stores within first 45 days.
• Led Sales team efforts at Consumer Electronics Show (CES 2013)

Confidential

Enterprise Solutions Manager & VP of Business Development

Responsibilities:

• Recruited to build Enterprise Solutions Strategy & Team for CGX Publishing Solutions.
• Build technology and workflow architecture to support Enterprise Solutions strategy.
• Account Management and Business Development for publishing solutions.
• Exceeded quotas in each year selling over $1mm.
• Promoted to VP of Business Development to start short-run publishing strategy.

Confidential

E-Business Solutions Manager

Responsibilities:

• Recruited to build and execute strategic enterprise E-Business strategy for $110 million western region of SPS. Position reported to VP of Sales and VP of IT.
• Managed strategic and tactical projects, development, and implementation activities across 4 Divisions (Chicago, Seattle, California, and Denver) and $400m company.
• Lead Sales Engineering efforts for SPS platform and capabilities with Sales Management. Work with customers and suppliers to introduce and present our platforms for automation.
• Lead RFP process to evaluate and select new generation e-commerce and web-to-print platform.
• Managed multiple project teams and projects simultaneously from proposal to delivery on budget and schedule.
• Areas of accountability encompass project management, e-business,, people development, sales support, disseminating information to multiple functional areas (sales, operations, support, & strategic partners), strategic account planning and implementation, and integration of technology to improve operational efficiencies.

Confidential

Technical Account Manager

Responsibilities:

• Managed delivery/implementations and post-implementation of thin client enterprise platform and SaaS solution for Verizon Wireless, Tyco International, Sharp Electronics, Sara Lee, Abbot Laboratories and others.
• Developed detailed project plans, schedules, project estimates, resource plans, budgets, and status reports.
• Managed channel partners in England and Brazil and acted as trusted advisor to clients and partners.
• Assisting sales team with understanding customer requirements and presenting solutions (Sales Engineer). Sold Professional Services and exceeded quota by over 200%.

• Software architect and product manager for Generation21 Knowledge Management System.
• Gather, identify, and document business requirements and technical specifications.
• Data modeled, architected, programmed, and managed software development team and software development lifecycle generating thin client and SaaS versions of enterprise platform in start-up environment.
• Successfully managed the design, development, and rollout of First Union National Bank (now Wells Fargo) first ever real time decision engine for processing home equity loans.
• Gather, scope, and communicate business and technical requirements.
• Consultant & Technical Support for First Union National Bank Retail Investment Group. Managed Y2K efforts.
• Quality Assurance and Business Analyst for First Union National Bank proprietary call centers platform, Einstein.