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Sr. Business Analyst/technical Analyst/feature Analyst Resume

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Atlanta, GA

SUMMARY

  • Over 9 year’s industry experience as Business Analyst with solid understanding of SDLC performing requirement gathering, analysis, design, implementation, testing and deployment using Agile, Rational Unified Process (RUP), and Waterfall Methodologies.
  • Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
  • An expert at requirement gathering, analysis and translating the requirements into clearly defined business requirement specification and functional specification.
  • Expertise in organizing and coordinating various project meetings such as user meetings, workshop sessions, JAD sessions, and change request analysis.
  • Worked with business stakeholders around the globe to collect and translate business needs into data and process flows
  • Experienced with eBusiness, eCommerce and eMarketing analysis, strategic and tactical planning, and implementation.
  • Expertise in planning and understanding the ask from stakeholders in different part of world by making more use cases and visual presentations. Handled more than 150 members in the team while my Product Owner was on personal time off.
  • Experienced with Insurance domain for handset and home product protection.
  • Expertise in utilizing WebSphere Commerce and Adobe Online Marketing Suite by Omniture to create site improvement recommendations to augment sales strategies.
  • Analyzed product productivity metrics, applied strategies for driving sales increases and produced position productivity reports based on the position of the products within the sites.
  • Set - up and conducted A/B tests, reporting/analysis standards and multi-variant testing for the e-commerce brand teams to improve site performance.
  • Prepared and Experienced with user stories and user acceptance criteria
  • Reviewed and provided sign off on high level scenarios for Unit testing, system testing and user acceptance testing.
  • Analytical and methodical approach to problem-solving, identifying root causes and taking corrective actions to meet long-term business and system requirements.
  • A professional, committed, detail-oriented and motivating team player with excellent analytical, communication, leadership, and problem-solving skills who enjoys complex and challenging projects.

TECHNICAL SKILLS

  • Rational Unified Process (RUP)
  • Waterfall
  • Agile methodologies
  • MS Visio
  • Rational Rose
  • Rational Requisite Pro
  • Rational Clear Quest
  • Test Director and E-commerce
  • Windows
  • Linux
  • Sterling Commerce shopping cart
  • E-payment
  • FTP
  • ECBuilder and IBM web sphere
  • Geocode Lat/Long
  • Google Analytics
  • Oracle
  • MSAG
  • Lotus Notes
  • J2EE
  • SQL Server
  • MS Access
  • MS PROJECT
  • QTP
  • Java Script
  • SQL
  • HTML Desktop
  • SharePoint
  • JIRA
  • Agile Vision (Salesforce)
  • HP Quality Center
  • Enterprise Architect
  • Mind Sharing
  • Snipping
  • Trello
  • MS Office
  • MS Visio
  • Snagit
  • PrettyXML
  • JMON
  • SMT
  • CRM-Dynamics
  • SQL server 2008
  • Visual studio 2008
  • Webex
  • Test &Target.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Sr. Business Analyst/Technical Analyst/Feature Analyst

Responsibilities:

  • Technical Analyst/ Feature Analyst:
  • Experienced in using Agile Scrum Methodology
  • Performed the Analysis of the requests/asks provided by the stake holders
  • Conducted sessions for requirements gathering from Stake Holders
  • Created User Stories as per the Business Requirements
  • Performed GAP analysis to define gaps between AS-IS and TO-BE processes
  • Performed Impact Analysis for every ask/requirements regardless of client launch or of continuous improvement
  • Provided sign off/ queries for the Conceptual Design
  • Documented functional requirements specifications
  • Created Visio Flows to Support the User Story Documents
  • Functioned as the primary liaison between the business line, operations, development & SQA Team
  • Performed Demos of the Developed work to the Business, Securing approvals to proceed with the actual production deployment
  • Developed UAT Test cases, performed UAT and documented the defects
  • Tracked and performed Defect analysis through Quality Center
  • Excellent Domain/ Product knowledge of Confidential Agent based products
  • Reviewed test scripts for the associated User Stories
  • Worked closely with Cross-Product teams to ensure parallel and consistent product development and delivery
  • Created Ramp Up documents & trained new product analysts
  • Conducted scrum calls for the daily updates, queries, hand over from offshore team and impediments
  • Updated JIRA on daily basis for progress and impediments
  • Intake Analyst:
  • Reviewed Business Requirements for the new client launches or continuous improvements
  • Conducted sessions with Stakeholders and Architects on conceptual design walk through
  • Worked with stake holders and Delivery team about requirements go through by JAD sessions
  • Performed impact analysis for all the requirements and requests
  • Helped delivery team to understand the requirements/requests for High Level/Rough Estimates
  • Provided explanation about High Level. Rough Estimates to Higher management
  • Conducted sessions with Business Analysts to understand the ask and review functional detail documentation
  • Conducted DEMO for developed request before going live in production
  • Sr. Business Analyst:
  • Experienced in using Agile Scrum Methodology
  • Worked on gathering functional requirements and product specification for new client launches for Confidential
  • Conducted requirements discussion session with Business
  • Created User Stories as per the Business Requirements
  • Performed GAP analysis to define gaps between AS-IS and TO-BE processes
  • Analyzed the requirements for impact analysis and Trade off’s
  • Functioned as the primary liaison between the business line, operations, development & SQA Team
  • Performed Demos of the Developed work to the Business, Securing approvals to proceed with the actual production deployment
  • Developed UAT Test cases, performed UAT and documented the defects
  • Tracked and performed Defect analysis through Quality Center
  • Excellent Domain/ Product knowledge of Confidential Web based products
  • Reviewed test scripts for the associated User Stories
  • Worked closely with Cross-Product teams to ensure parallel and consistent product development and delivery
  • Created Ramp Up documents & trained new product analysts

Confidential, Franklin Lakes, NJ

Sr. Business Analyst

Responsibilities:

  • Followed the SCRUM methodology for the entire SDLC.
  • Created business requirements, functional specifications and use cases for content management application including workflow, file management, image management, web page layout and security.
  • Worked on eBusiness and eMarketing data collection, design, implementation and reporting.
  • Worked with the project manager for planning and organizing the project activities.
  • Organized JAD sessions to resolve issues and conflicts, and to arrive at quick agreements regarding the system architecture design.
  • Created data mapping specification document.
  • Planned and worked with the online marketing team to develop Direct-to-customer initiatives.
  • Worked with development team for handling of shopping cart and accounts management.
  • Analyzed and documented the limitations of billing system.
  • Wrote test cases based on the business requirements which involved market risk analysis and risk management.
  • Created programs to analyze legacy system data and generated error reports.
  • Participated in various meetings and discussed enhancement and modification request issues.
  • Participated in the logical and physical design sessions, assisted anddeveloped high and low level design documents
  • Assisted in creating weekly checkout funnel analysis.
  • Worked on E-commerce tools such as Paid search engine listing development, optimization, administration and ROI tracking (AdWords, Overture & ePilot) and SEO strategy development.
  • Actively interacted with other corporate departments, including executive, shipping, legal and information services as well as vendor relationships.
  • Worked on Email, Search Engine Marketing, Display Advertising, Webcasting, Social Media and other campaigns with extensive knowledge on CPC, CPM and CPA.
  • Managed online marketing campaigns using tools such as DoubleClick Client, Dart Search, Cheetahmail, Optimost and Web Metrics
  • Performed A/B testing analysis with the marketing team to identify selling opportunities.
  • Actively involved in pre and post User Acceptance Testing (UAT)

Confidential, Wilmington, MA

Business Analyst

Responsibilities:

  • Conducted user interviews, gathered Requirements, analyzed the Requirements and managed changes using Rational Suite.
  • Facilitated JAD Sessions and gathered Business Requirements
  • Interfaced with the client as part of the Requirements Engineering team to finalize the project scope.
  • Custom tools upgrade client had created marketing, merchandising, promotion and product tools to support their custom web application which needed to be re-architected to work with ATGs ecommerce suite
  • Developed business process models in RUP to document existing and future business processes.
  • Performed extensive Requirement Analysis including data analysis and gap analysis.
  • Participated in various stages of data and requirement analysis for project needs.
  • DevelopedConceptual Data Models based on the gathered requirements using Erwin
  • Identified internal and external system requirements, design and configuration set-up, also created User Documentation and conducted training classes.
  • Identify business rules for data migration and Perform data administration through data models and metadata.
  • Used JAD sessions, and one-on-one meetings to identify business and System Requirements, and documented using Use Case Modeling, Process Flow diagrams and documentation.
  • Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams using UML.
  • Worked with Rational Clear Quest for defect management
  • Relieved pressure off the PM by maintaining artifacts and portions of the project binder.
  • Documented and delivered Functional Specification Document to the project team.
  • Created new and modified existing reports using the Actuate Developer Workbench and integrated it with Siebel.
  • Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
  • Performed task decomposition, delegated tasks and monitored project milestones using MS Project.

Confidential, Issaquah, WA

System Analyst

Responsibilities:

  • Performed scoping of project and helped develop short and long-term vision.
  • Created and analyzed Business and Functional requirements.
  • Prepared Functional Specifications, which included UML Modeling, Wrote Use Case Documentation via UML/Use Cases.
  • Analyzed the Business and Technical Documents to understand the Data flow from Front End to Back End.
  • Analyzed existing procedures; reported to management to improve data stability, identified opportunities for business process improvement and initiate efforts to make those improvements.
  • Identified business needs and requirements, and documented in the Business Systems Analysis Report.
  • Conducted JAD Session to understand the Technical requirement flow.
  • Formulated detailed test plan using Rational Test Manager, after analyzing business rationale and software requirements.
  • Documenting workflows and results of business analysis and obtaining sign-off from client on specifications.
  • Experienced onMarket Data and Reference Data, and performeddata extraction, and data manipulationwithSQL.
  • Prepared Test Plans and guideline for QA Team.
  • Involved in regression testing throughout conception till phase out of the project.
  • Conducted Weekly meetings to check the progress of project.
  • Send Bug reports through Rational ClearQuest to the developers.
  • Coordinated with Project Manager for the successful completion of project.

Confidential, Hazlet, NJ

Business Analyst

Responsibilities:

  • Involved with onlinemediaplanning and working with ad-exchanges and networks.
  • Worked closely with the Marketing and Merchandising team as well as the Site Usability team to improve overall conversion rate, providing data and analysis to justify required changes to the site marketing, user experience, pricing, CRM.
  • Worked on Email, Search Engine Marketing, Display Advertising, Webcasting, Social Media and other campaigns with extensive knowledge on CPC, CPM and CPA.
  • Involved in database development, creation of ER diagrams, logical and physical layout design using Erwin.
  • Involved in GAP analysis in the identification of business rules, business and system process flows, requirements and assumptions.
  • Built strong relationships with clients as well as internal and external resources and manage all phases of campaign development from concept through to reporting.
  • Managed online marketing campaigns using tools such as DoubleClick Client, Dart Search, Cheetahmail, Optimost, and Web Metrics.
  • Actively participated in user acceptance testing and troubleshooting various production issues.
  • Recommend and structure tests including home pages, category, landing pages.
  • Implemented search engine optimization strategies with proven results.
  • Created UI mockups and wireframes.

Confidential, Hudson, OH

Business Analyst

Responsibilities:

  • Acted as a liaison between the project group and the operations group.
  • Helped design scope document and to coordinate with top management forthe approval process.
  • Interviewed various personnel including broker dealers and traders to understand the current process and the future requirements.
  • Extensively conducted JAD sessions to understand the business requirements
  • Responsible for physical/logical data modeling; metadata documentation; user documentation; and production specs.
  • Coordinated Joint Application Development (JAD) sessions, taking business requirements, drawing Business Process Flow using Rational Rose
  • Conversion of existing website toATG software client moved from custom built application to ATGs ecommerce suite
  • Prepared Use Case Models, Domain Models, System Mapping, and Source-Target Data Mapping.
  • Gathering requirements using Rational Requisite Pro and designing structure and behavioral diagrams such as class and activity diagrams using Use Cases and use case diagrams using Rational Rose.
  • Execute System, Integration, End-to-End, and user Acceptance Test (UAT) test cases for Web-based and JAVA applications.
  • Developed Business rules for the equity trading system based on technical chart analysis and fundamental analysis and trends.
  • Used rational Rose to create use cases for different scenarios and cases.
  • Developed Business specification diagram so as to understand the whole work flow.
  • Created UI Specifications and wire frames.
  • Developed activity diagrams in Rational Rose software, so as to have a diagrammatic view of the workflow.
  • Collaborated with the QA team fordeveloping scenarios for validation and testing.
  • Participate in the analysis, requirements gathering, design, development (coding), testing, and implementation of Siebel solutions.
  • Involved in the User Acceptance Testing (UAT)

Confidential

Profitability Analyst

Responsibilities:

  • Involved in database development, creation of ER diagrams, logical and physical layout design using Erwin.
  • Created input forms for data entry team to update archived catalogue information
  • Used external tables to load data into the table from flat files
  • Evaluated the profitability results by product exposure and sales by generating reports using Crystal Reports.
  • Corresponded with marketing department to fully understand the nature of the data and issues involved with profitability analysis
  • Identified and engage all key stakeholders, contributors and business and technical resources that participated in the analysis and ensured that contributors had correct information
  • Conducted detailed presentation of the survey analyses data to C level executives and managers Assisted in the day-to-day oversight of data integrity to ensure proper outcomes
  • Designed and developed database tables along with the necessary

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