Objective

• To take a challenging post for understanding business change needs, assessing the impact of thosechanges, capturing, analyzing and documenting requirements and then supporting the communicationand delivery of those requirements with the clients.

SUMMARY

• A Business Analyst with 6+ years of solid experience.
• Experience includes an understanding of Business Process Flows, Test plans, Data mapping and Business Analysis.
• Possesses experience in challenging and diversified domains like Health Care, Insurance, and Financial services industry.
• Involved in strategic planning, analysis, making improvements and recommending technology solutions.
• Exceptional organizational, communicational and analytical skills.
• Using standard business methodology and processes, gather, analyzes, and documents the business rules and requirements from internal functional business units.
• I’ve facilitated the implementation of solutions to meet identified business needs, ensured the accurate implementation of policy, practice, and process within the system.
• Relied on experience and judgment to plan and accomplish goals.

TECHNICAL SKILLS

• Agile
• Microsoft Office
• MySQL
• RUP
• Visio 2010
• SQL 2010
• Waterfall
• Requisite Pro
• Quality Center
• Microsoft Project

PROFESSIONAL EXPERIENCE

Confidential, Bath, ME

Sr. Professional Business Analyst

Responsibilities:

• Manage multiple projects as a project manager.
• Communicate with clients and/or other appropriate personnel to define client business needs; lead the translation activities of technology requirements into business language, and facilitated client adoption of value added business solutions.
• Analyze and documented client's complex business requirements and processes; construct conceptual data and process models, including data dictionaries and volume estimates to communicate requirements.
• Serve as a subject matter expert and liaison between technical and nontechnical personnel.
• Determined user/business/functional requirements. Created vision, scope, and use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams.
• Coordinated work plans between project manager and client using MS Project, creating Gantt charts for scheduling generic resources, work breakdown structure, as well as for their use in project management.
• Preparing mock ups, use cases to keep technical & Non - technical staff on the same page
• Planned and defined system requirements, Use Case Scenario and Use Case diagrams for web-based application.
• Performing Gap analysis for both previous and current Business Requirement Document and designing business rules and requirements.
• Involved with the making screen design and all user interface issues by providing detailed functional and design requirements.
• Creating Business Flow Diagrams, Dataflow diagrams, UML Activity diagrams and USE cases diagrams using MS Visio.
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Validated technical designs created by IT developers against functional specifications.
• Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
• Created documentation for training and Help Desk teams
• Write Business requirement documents, project definition, test plans and test cases.
• Create Cost Model and Basis of Estimate (BOE).
• Experience in Agile methodology and Scrum/Sprints.
• Work very closely with system architecture, developer, DBAs, and QA team in documenting test cases and test plans.

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Conducted meetings to determine business/functional requirements. Created use case documents; business process models
• Ability to proactively communicate and collaborate with internal and Business/Technology teams to analyze information needs and document detailed Business & Functional requirements and Use Cases along with test cases to validate each of them.
• Drive and ability to challenge business on their assumptions of how they will successfully execute their plans
• Ability to collect, prepare, communicate project plan/status on a periodic basis and to effectively enforce the project deadlines and schedules
• I keep the communion with everyone ranging from directors, PM to the technical team that includes QA personnel to keep them posted with the end user expectations and any developments on the business side.
• Represented the organization in client meetings, document meeting outcomes, and coordinated all internal and external follow-ups to close issues in support of the project requirements
• With the use of Visio created state of the art mock ups, use cases followed it up by meetings for signing them off.
• Prepared Activity diagrams, class diagrams
• Efficiently planned and defined business and system requirements, Use Case Scenario and Use Case diagrams for web-based application.
• Involved with the making screen design and all user interface issues by providing detailed functional requirements
• Exceptional communication skill that bridges the gaps and connect the dots.
• I diligently worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).

Confidential, Jersey City, NJ

Responsibilities:

• Analyzed Legacy System modules and prepared an analytical report to define the areas of requirements pertaining to different modules.
• Documenting the requirements management process for tracking the project progress in RequisitePro.
• Analyzed how different activities of a business line are operated in the legacy system of an "As Is" scenario.
• Analyzed Credit Policies and determine how to implement them in the system.
• Determined Credit Policy issues, changes in the credit policy and devised an approach to implement the credit policy changes in the system.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Gathered analyzed, documented business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders.
• Conducted user interviews and documented business and functional requirements.
• Assist IT Budget supervisor with preparation and maintenance of IT budget schedules; including preparation, maintenance and distribution of complex Excel workbooks.
• Completed the documentation of Claims Scenario's for the source system
• Working in an SCRUM (AGILE) environment.
• Understanding of health insurance products (Medicare, Medicaid, Claims, Adjudication, HIPAA regulations, Underwriting, EDI etc)
• Analyzed the existing claims process and specific business rule logic will be applied in the ACP model.
• Dedicated a good portion of time with the QA team in front-end, back-end and Regression testing.
• Analyzed the test results from QA teams using Performance Studio Analysis to create various scenarios.
• Involved in creating business processes and modeling diagrams using Rational Unified Process (RUP).
• Involved in project management using MS Project
• Provide Medical Providers with Information about patient's Texas Medicaid Benefits
• Demonstrated comprehensive knowledge of Medicaid, Medicare and other entitlements to ensure appropriate services
• Responsible for creating test scenarios, scripting test cases using testing tool and defect management for Policy Management Systems, Payables/Receivables and Claims processing.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Complete Medicaid/Chip applications to be submitted.
• Served as conduit for managing system requirements between the business and the software development team.