SUMMARY

• 7+ Years of Experience as a Business Functional Analyst; with more than 4 years of expertise in Kronos Workforce Central with diversified clients.
• Extensive technical experience in workforce management and partnering with other departments (HR, HRIS, etc.) specializing in Kronosapplication implementation, business analysis, trouble - shooting, upgrades, and production support of large scale software and hardware distributed systems.
• Involved in projects related to application upgrades, converting legacy applications into PeopleSoft HRMS applications and maintaining corporate human resources, payroll applications.
• Knowledge in working with WFC Version 8.0 and expert with Kronos Workforce Central Versions 5.0, 5.1, 6.0, 6.1, 6.2, 7.1, 7.2.
• Expertise in Compiling reports, statements, and summaries related to time-keeping and submit them to appropriate internal customers
• Performs Kronosupgrades, tests on newly developed pay rules, troubleshoots existing pay rule configurations, opens Kronostickets as needed with KronosGlobal support, troubleshoots 460, 480 and 4500 time clock connectivity and configuration issues, creates best practice configuration suggestions to external customers, and implements and approves Kronoschanges in a timely manner.
• Experience including implementation of KronosWorkforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager,Kronos terminals.
• Test interfaces from Workforce Connect to Workforce Integration Manager (WIM).
• Extensive Experience on various Kronosmodules like Workforce Timekeeper (WTK), Accruals, Activities, Advanced Scheduler, forecasting, Attendance and KronosWorkforce Central upgrade.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a data analysis methodology for application functionality designs
• Gathered user requirements from clients and facilitate information to our QA team to ensure that test plans are composed and executed properly.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, WDM, WIM, Scheduler, and Analytics.
• Installed, configured, and test KronosWorkforce Central which include expertise in Workforce Forecasting, Scheduling, & Time Capture, Workforce Timekeeper, Accruals.
• Expertise in defining and documenting Business process flows and "As-Is" & "To-Be" processes.
• Experience in data collection from multiple sources, interpretation, presentation, and management of reporting and decision making.
• Experience in working with off-shore teams and ability to work in a deadline oriented environment and ability to do multi-tasking with little inputs.
• Expertise in creating Business Requirements Documentation (BRD), and Functional Requirements Documentation (FRD).
• Expertise in project management activities like defining/managing project scope, planning various activities for execution, estimating business value/impact and providing ad hoc reports
• Excellent written and oral communication skills, presentation skills, analytical problem resolution skills, leadership, strategic planning, organizational and Interpersonal skills.
• Experience in working with cross functional and cross cultural team environments, different levels of management and liaison between system users, management and development teams.
• Expertise to see the issue in the big picture, analyze the functioning of the system as a whole, break it down into smaller elements, identify bottlenecks, develop unique custom solutions.
• Experience in creating KronosConnect interfaces using XML and API to Import employees. Labor levels, employee groups and to export employee's hours to Payroll Software.
• Hands-on experience implementing and configuring various Time and Attendance
• Installations utilizing applications, which include: Kronos Workforce Central v. 5.x-7.0, Stromberg, ADP ETime, KronosMobile & RealTime Software products. Also experience working on Kronosmobile application.

PROFESSIONAL EXPERIENCE

Sr.Kronos Business Analyst

Confidential, Siloam Springs, AR

Responsibilities:

• Evaluate requirements, write specifications for, develop, test and deploy interfaces through WIM 7.0 using extensive and complex calculations and database queries and commands.
• Configuration and Deployment ofKronos4500 Biometric & InTouch 9000 clocks.
• Implementing strategies onKronosClock Inventory Policies & Procedures and providing strategic insights based on the reports generated.
• Tracked employees attendance, cto, schedules as well as their benefit time off through theKronosTime Keeping system.
• Provided ongoing configurations and modification of Workforce Timekeeper, Attendance, Accruals, Scheduler, Hyper find Query and otherKronosmodules.
• Created Pay Rules, Pay Codes, and Accruals to reflect company policies.
• Developed and wrote/rewrote multiple Interfaces utilizingKronosWorkforce Integration Manager (WIM)
• Involved from analyzing, business requirement gathering, planning, and deploying solutions in support of corporate strategies and business initiatives.
• Performed Requirements gathering, Gap analysis, Workflow Design, Capacity Planning, Re-engineering, Decision-making rules, and Functional & Technical Specification for inventory Control, Material management and Content Management application, and Modules. Involved in Re-Engineering of existing applications and preparation of Functional/Technical Design documen
• Analyzed and documented functional and technical requirements for current projects on ITSM, Application Monitoring Tools, CMDB, Data Masking etc.Functional Consultant to Cox Communication forKronosWorkforce Central 7.0 Time & Attendance implementation.
• Worked extensively in PeopleSoft HRMS modules like (Core HR fundamentals, Workforce Administration, Base Benefits, Benefit Administration) . Assisted clients in fully integrating the PeopleSoft system into their current business environments and provide input on best practices
• Assisting payroll staff with identifying potential cost-saving opportunities viaKronosconfiguration options and Best Practices.
• Experience serving as primary HRMS analyst for PeopleSoft CRM security and CRM system configuration.
• Trouble shooting internal customer issues to find resolutions in the use of Oracle andKronos- Time Keeping applications.
• Worked on troubleshoot 75% of tickets by creating ad hoc queries, joins and existing database servers.
• Involved in company-wide android application rollout ofKronosMobile for Cox Communication.
• Created Payrules, Paycodes/Distributions, Combined Paycode, Wage Profiles, Labor levels, Transfer Sets, EE Groups, FAPs, GDAPs, Workrules Profiles, Lookup tables - ADP/SAP Payroll Export, People Import, Accrual Profiles/Balances
• The web-based forecasting tool allowing production managers, store managers to forecast their future sales based on a complex set of criteria, and then schedule detailed labour requirements based on these sales.
• Worked on the data and input of that data into the scheduling and timekeeping system
• KronosWFC 6.0 project achieving 100 % customer satisfaction.
• Integrated external systems withKronosWIM and Connect.
• Evaluate requirements, write specifications for, develop, test and deploy interfaces through WIM 7.0 using extensive and complex calculations and database queries and commands. PerformedKronosdata maintenance including setups for new profiles, pay codes, pay rules and queries.
• Managed accounts and Performed ad hoc queries against customer relation database.
• Conduct analysis for future implementations for Advanced Scheduler.
• Analysis of current pay rules existing in ADP and translating current rules to configuration requirements (accruals, holidays, work groups, units Lawrence Transportation, Transportation (Union).
• Working Test/Roll outKronosMobile solutions including Smartphones and Tablets.
• Performed software upgrades toKRONOS4500 time clocks.
• Managed and maintainedKronoson AS 400 platforms for 320,000 employees.
• Set upKronosprofiles, pay rules, schedules, reports, payroll interface process and managed entire system includingKronosData Collection System
• Requirement analysis, development and successful deployment of custom reports to the Workforce timekeeper.
• Applied comprehension ofKronosArchitecture and products (Workforce Timekeeper, Scheduler, Forecast Manager, Integration Manager)
• Facilitate decision making in round tables, offer past lessons learned to ensure smooth adoption ofKronos7.0
• Customized payrules and created new tailored workrules to fit each transfer scenario in production Support & Maintenance
• Hands-on upgrade, implementation and configuration ofKronosWork Force Time and Attendance System 7.0 from 6.3
• Responsible for developingKronosPayrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuringKronos4500 and 480 devices utilizing WDM and DCM
• Lead Implementation Consultant for Accruals, Attendance, and Core configuration for ADP eTime. Support AS400/Perform routine maintenance
• Production support ofKronosincluded analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Maintained time and attendance system, including pay codes, pay rule, work rules, and accruals.
• Tested Functional and Regression testing ofKronosMobile application
• Configured and lead the roll out of 180Kronos4500 Biometric clocks for all.

Kronos Business Consultant

Confidential, Delray Beach, FL

Responsibilities:

• ImplementKronosbest practices to ensure efficient time-keeping for managers, employees, and payroll staff.
• Gathered requirements from concerned stake holders; analyzed the As-Is scenario and developed To-Be state of the application.
• Experience including implementation ofKronosWorkforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager,Kronosterminals.
• The process of upgrading interfaces & links from previous versions.
• Deploy different versions of interfaces through the Workforce Integration Manager (WIM) Tool.
• Performed analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.
• Independently configured theKronosWorkforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Knowledge of HRIS Systems - ADP,Kronos, PeopleSoft, Oracle, SAP, Workday.
• Participate in technical discussions and business presentations on weekly basis.
• Maintain updated policies and procedures for time keeping and attendance processes and implemented inkronos.
• Provided assistance toKronosapplication and patch upgrades.
• Responsible for maintenance of the Knowledge Library, a knowledge base providing scripts for the HR call center.
• Create and maintain application configuration relating toKronosTimekeeper and Workforce Scheduler pay rules, work rules, pay codes, holiday table, accrual rules, profiles, Labor Level entries and sets, Hyperfind queries, Function Access Profiles, Genies, Scheduler Org Map
• Responsible for supporting day to day productionKronosenvironment, including but not limited to documenting allKronosreported production issues, trouble-shootingKronosconfiguration making required adjustments, testing code changes and making best practice recommendations.
• ImplementedKronosapplications on various mobile platforms; worked with Work Force Device Manager (WDM).
• Evaluated security and access settings in various levels; re-organized access settings on need basis.
• Accountable for gathering newKronosbusiness requirements, developing and testingKronospay rules, pay codes, work rules, Function Access Profiles (FAP), Data Access Profiles, Labor Level Sets, Shift Guarantee's Holiday Rules and much more.

Kronos Consultant/ Business Analyst

Confidential, Chicago, IL

Responsibilities:

• As a KronosConsultant, I worked on implementing all building blocks of the Workforce Time and Attendance module as well configure the web server and app servers for theKronosenvironment.
• Interfacing with Business Users,KronosVendors and developers to provide support forKronosWorkforce Design and develop relational databases/reports for data collection and analysis based on end users' needs.
• Responsible for implementing and configuring various Time and Attendance and Maintain clock communication servers, monitoring clock activity and balancing of clocks for timekeeping operations.
• Maintain the flow of data between WDM and Workforce Central and Support the end customer (Georgia Pacific) by providing assistance withKronostime and attendance.
• ConductKronostesting on new configurations, upgrades, and processes and Provided Subject Matter Expertise andKronosWork Force Central (WFC) Application Support for Basic and Advanced Scheduler, Timekeeping, Payroll, Human Resources, Analytics, Attendance, OptiLink and Lawson Interface.
• Responsible for the accuracy of the data and information provided to Management and HR and Developed error reporting, escalation, and management processes for test execution, generate test data for each testing stage for Payroll, Recruiting, workforce management and Benefits and other applications in use.
• Trained some in house IT specialist on specific areas of application support, testing, troubles shootings, incident management and desktop support and Trained the end client users the business and transaction processes for Recruiting, Payroll and Benefits on the custom build application.
• Wrote the training manuals and also documents processes for the end client and Analyzes work process design and flow and recommends improvements to maximize technological capabilities.
• Lead the development of pertinent, value-added HR metrics and corresponding scorecard to track progress and Supports systems upgrades, patches, testing and other technical projects as assigned.
• Worked on implementing all the building blocks of Work force Time Keeper and Attendance module as well to configure the web server and app servers for theKronosenvironment.
• Continuously looking for areas to improve theKronosprocesses, configuration and user experience for a more efficient and accurate timekeeping solution.
• Prepared the requirement documents to configure the Workforce Timekeeper and Continuously looking for areas to improve theKronosprocesses, configuration and user experience for a more efficient and accurate timekeeping solution.
• Independently configured theKronosWorkforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Analyzed and translated business requirements into system specifications utilizing UML and agile methodologies and Wrote User Requirement Specifications(URS) and Functional Requirement Specification(FRS).
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Wrote, maintained and supported a variety of reports or queries utilizing appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
• Designed Data Flow Diagrams (DFD's) and Entity Relationship Diagram (ERD's) using modelling tools.
• Responsible for the gathering, analysis, and interpretation of data. Analyze to identify trends by market, by channel and by product. Distributed monthly issue tracking reporting to quantify incoming volume.
• Researched and resolvedKronosissues for missing or incorrect accrual information.
• Processed bi-weekly payroll fred United Way day off accruals intoKronosfor eligible team members.
• Received United Way new-hire giving forms throughout the year, added deduction information to Enterprise and updated personal day accrual and day off giving incentives inKronos.
• Assisted with answering incoming calls to payroll help line.
• Achieved 10% reduction in overtime, minimized compliance risk and improved workforce productivity by rolling outKronosTime & Attendance Management at multi-company locations.
• Leading a team of SME (s) /IT Admins, in order to create a SoD (Separation of Duties) matrix. All interfaces include PeopleSoft Financials, Infinium,Kronos, OMS, WCS, WMS, Point of Sale, Microstrategy and UC4.
• Managed and delivered over 100 post-implementation projects forKronosclients including upgrades, data interface conversions and database conversionsom beginning to end (Kronosto Enterprise) once per month, including epip/batch creation and HR/Payroll/Benefit/Concur expense data uploads.
• Analyzed previous time pay rules, procedures and time applications of division or company. Pay Rule analysis dealt with understanding shift differential, overtime, holiday rules, accruals, reports and job transfer rates. Identified change management issues and pay inconsistencies.
• Created or updated documentation of Human Resources policies andKronosuser instructions and company procedures, including workflows of current and future processes.
• Managed projects from creating project timelines to organizing kick-off meetings and all the way through to go live and hypercare. Responsibilities included identifying the key stakeholders, writing the business justification for project approval, conducting weekly status meetings, coordinate testing efforts and maintain issue logs while identifying change management issues.
• Liaison between the business and the internalKronostechnical team. Provided recommendations to the business and pushedKronosteam for alternatives that would work better for the business. First line of support for WDM device configuration based on customer requests and resolution of issues associated with over 200 time clocks. Created training material, quick reference guides and conducted training on all phases of the application.
• Production support ofKronosincluded analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Performed extensive functional unit testing as well as coordinated end user or user acceptance testing as necessary for documentation procedures.
• Kronosadministrator responsible for creation of new pay codes, maintained wage profiles, adjustment rules, monitored and updated the demographic file when necessary. Maintained holiday calendars, and updatedKronosaccess (function access profiles).
• Creating and collecting BRD'sStrong business analysis skills and a sound understanding of the Software Development Life Cycle (SDLC) utilizing Rational Unified Process (RUP) methodology.
• Excellent understanding of web security technologies.
• Experienced in conducting JAD sessions with excellent inter-personal and conflict resolving skills., FRD's, User Cases, Workarounds, Test Scenarios in the scoping phase of the "as is" and the "to be" states necessary for establishing key milestones accurately and measuring project progress.